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Hoe Ierland uw hart (en uw
e-mail adres) tracht te veroveren!
  26 maart 2009
Agenda

• Wie is Tourism Ireland?

• Doelstelling samenwerking

• Minisite

• Verzamelen Opt-ins

• Resultaten campagnes

• Nut van Remail

• Next steps
Tourism Ireland
• Marketing organisatie: verantwoordelijk voor promotie van
  Ierland als vakantiebestemming
• Belfast Agreement of Good Friday (1998)
   • Irish Government
   • Northern Ireland Executive
• Onder toezicht van de North South Ministerial Council
   • Departement of Enterprise, Trade and Investment in Northern
     Ireland
   • Department of Art, Sport and Tourism in the South
• 156 medewerkers
• Samenwerking met de 2 toeristische diensten van Ierland:
  Fáilte Ireland & Northern Ireland Tourist Board
Actiegebied




Europe

North America

Developing
markets
Tourism Ireland
• Doelstelling: Opbouwen LT-relatie met doelgroep
  Bekomen van zo groot mogelijke kwalitatieve database van
  (opt-in) emailadressen
   • 40 000 opt-in emailadressen verzamelen in 5 maanden tijd
     (oktober 2008 – februari 2009)
   • Awareness verhogen
   • Branding
• Doelgroep: mensen die houden van cultuur, natuur en
  bezienswaardigheden
Werkwijze




                            Identification




                          website




        Co-registration
Werkwijze
• Creatie minisite: 3 thema’s / wedstrijden
   •   Halloween
   •   Christmas
   •   Saint-Patrick’s Day
   Þ   www.wedstrijdierland.be / www.irelandeconcours.be

• Traffic genereren naar minisite:
   • Permesso.be
   • Bannering
   • Emailcampagnes via partners

   => LT-relatie: overeenkomst met WDM: Cost per gerecruteerde
     opt-in!
• Wegens succes: verder zetten samenwerking: Campagne
  Zomerfestivals in Ierland (start 16 maart 09)
Verzamelen opt-ins
Verzamelen opt-ins
Halloween
• 40 366 unieke bezoekers
  op minisite (06/10 –
  29/10/2008)

• 9 019 opt-ins (niet
  ontdubbeld)
Media
Emailcampagne via Permesso.be
      View rate: 21,62 %
      Click rate: 26,19 %



Emailcampagne via Hotmail

      View rate: 15,63 %
      Click rate: 11,33 %



Bannering via mediasites
Christmas
• 82 081 unieke bezoekers
  op minisite (29/10 –
  23/12/2008)

• 13 901 opt-ins (niet
  ontdubbeld)
Media
• Emailcampagne via          • Emailcampagne via
  permesso (mail + remail)     mediasite
    View rate: 34,00 %         View rate: 37,74 %
    Click rate: 34,72 %        Click rate: 18,61 %


• Bannering via mediasites   • Emailcampagne via Hotmail

                               View rate: 16,62 %
                               Click rate: 15,01 %
Saint-Patrick’s Day
• 49 941 unieke bezoekers
  op minisite (23/12/2008
  – 27/02/2009)



• 5831 opt-ins (niet
  ontdubbeld)
Media
• Emailcampagne via Permesso.be
  (mail + remail)

    View rate: 22,66 %
    Click rate: 27,18 %


• Emailcampagne via Hotmail

    View rate: 14,33 %
    Click rate: 12,58 %
Nut van Remail
                                          Open Rate: + 28,38 %
• Campagne St-Patricks                    Clicks: +32,21%

           Mail             Remail            Totaal
opened             23,81%             8,36%             30,56%
clicks             27,18%            30,23%             27,85%




                                          Open Rate: + 29,14 %
• Campagne Christmas                      Clicks: +32,21%

           Mail             Remail            Totaal
opened             27,75%            10,26%             35,84%
clicks             33,91%            37,49%             34,72%
Next steps
• Nieuwe campagne: Zomerfestivals
   • Testen van mailing / subjectline om ROI te verhogen

• Bekijken mogelijkheden rond optimalisatie van
  dataverzameling worden momenteel besproken
  (onder andere: Net-Affairs)

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Tourismireland

  • 1. Hoe Ierland uw hart (en uw e-mail adres) tracht te veroveren! 26 maart 2009
  • 2. Agenda • Wie is Tourism Ireland? • Doelstelling samenwerking • Minisite • Verzamelen Opt-ins • Resultaten campagnes • Nut van Remail • Next steps
  • 3. Tourism Ireland • Marketing organisatie: verantwoordelijk voor promotie van Ierland als vakantiebestemming • Belfast Agreement of Good Friday (1998) • Irish Government • Northern Ireland Executive • Onder toezicht van de North South Ministerial Council • Departement of Enterprise, Trade and Investment in Northern Ireland • Department of Art, Sport and Tourism in the South • 156 medewerkers • Samenwerking met de 2 toeristische diensten van Ierland: Fáilte Ireland & Northern Ireland Tourist Board
  • 5. Tourism Ireland • Doelstelling: Opbouwen LT-relatie met doelgroep Bekomen van zo groot mogelijke kwalitatieve database van (opt-in) emailadressen • 40 000 opt-in emailadressen verzamelen in 5 maanden tijd (oktober 2008 – februari 2009) • Awareness verhogen • Branding • Doelgroep: mensen die houden van cultuur, natuur en bezienswaardigheden
  • 6. Werkwijze Identification website Co-registration
  • 7. Werkwijze • Creatie minisite: 3 thema’s / wedstrijden • Halloween • Christmas • Saint-Patrick’s Day Þ www.wedstrijdierland.be / www.irelandeconcours.be • Traffic genereren naar minisite: • Permesso.be • Bannering • Emailcampagnes via partners => LT-relatie: overeenkomst met WDM: Cost per gerecruteerde opt-in! • Wegens succes: verder zetten samenwerking: Campagne Zomerfestivals in Ierland (start 16 maart 09)
  • 8.
  • 11.
  • 12.
  • 13. Halloween • 40 366 unieke bezoekers op minisite (06/10 – 29/10/2008) • 9 019 opt-ins (niet ontdubbeld)
  • 14. Media Emailcampagne via Permesso.be View rate: 21,62 % Click rate: 26,19 % Emailcampagne via Hotmail View rate: 15,63 % Click rate: 11,33 % Bannering via mediasites
  • 15. Christmas • 82 081 unieke bezoekers op minisite (29/10 – 23/12/2008) • 13 901 opt-ins (niet ontdubbeld)
  • 16. Media • Emailcampagne via • Emailcampagne via permesso (mail + remail) mediasite View rate: 34,00 % View rate: 37,74 % Click rate: 34,72 % Click rate: 18,61 % • Bannering via mediasites • Emailcampagne via Hotmail View rate: 16,62 % Click rate: 15,01 %
  • 17. Saint-Patrick’s Day • 49 941 unieke bezoekers op minisite (23/12/2008 – 27/02/2009) • 5831 opt-ins (niet ontdubbeld)
  • 18. Media • Emailcampagne via Permesso.be (mail + remail) View rate: 22,66 % Click rate: 27,18 % • Emailcampagne via Hotmail View rate: 14,33 % Click rate: 12,58 %
  • 19. Nut van Remail Open Rate: + 28,38 % • Campagne St-Patricks Clicks: +32,21% Mail Remail Totaal opened 23,81% 8,36% 30,56% clicks 27,18% 30,23% 27,85% Open Rate: + 29,14 % • Campagne Christmas Clicks: +32,21% Mail Remail Totaal opened 27,75% 10,26% 35,84% clicks 33,91% 37,49% 34,72%
  • 20. Next steps • Nieuwe campagne: Zomerfestivals • Testen van mailing / subjectline om ROI te verhogen • Bekijken mogelijkheden rond optimalisatie van dataverzameling worden momenteel besproken (onder andere: Net-Affairs)