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DIGITAL AGILE MARKETING
October 14th 2010
Digital Agile Marketing… but why?
let’s look at the trends
The world is accelerating
Good old methods do not work
as they used to
Because the business is changing

                               Q. What marketing program areas
                                  will grow or decline in 2010?

    Digital mktg.**
      Direct mktg.
            MSST*
Events (in-person)
                                                                                    DECREASE

                PR*
                 MI*                                                             Increase
                                                                                    INCREASE


       Advertising
                AR*
         Collateral

                                                              % of Respondents

     Source: IDC’s Technology Marketing Barometer, 2010 (n = 45)


                                                                                           5
End of supremacy
A multi polar world
Consumers get into the game
marketing digital challenges
       UGC                                         MULTICHANNEL
       Co-creation or
                                          Multiplication of
       co-production of the
                                          placement channels
       brand and the products




                             TECHNOLOGY


ANALYTICS
                                          Influence strategies on
      Real time optimization of
                                          the different audiences
      ROI

                                                  SOCIAL MEDIA
How to be « always ready » in an
Unpredictable environment?
A great opportunity for marketing
what do we have to do ?
Forget about campaigns
Engage conversations
Start proposing the right product to the right
person in the right context
 … at the right moment
Adjust all relevant parameters real time
Continuous improvement…
But… what we do
Today, most of marketing projects are still developed and managed
In waterfall mode
Features




                            Briefs




                                     Design




                                              User test




                                                          Dévelopment




                                                                        Roll out

Meanwhile…
Time is flying                                                                     Maintenance
Meanwhile…
Life happens
Become Digital agile… what does it take?
1.Priority to people and interactions

2.Running applications

3.Collaboration with the customers

4.Reactivity to change
Priority to people and interactions
« Feedback driven Development »
Running applications
Go Betaàchaque instant
Collaborate
 with the
customers
Reactivity to change
Continuous integration of new elements from feedback and
previous iterations
How to support that ?
Bridging marketing and IT
Agility our Esperanto
Which platform to
support a Digital
Marketing Approach
KEY CONTENTS// PIM // DAM // DM//ERP




First build content
Warehouse … and
remember that 80 % of the
valuable Corporate
information is issued from
non structured content.
INTRANET //COLLABORATION // KNOWLEDGE SHARING //
COMMUNITIES // WORKFLOW // BLOGS// ENTERPRISE 2.0




Favor off road
interconnection within
company to create
unexpected and additional
value
WEBSITES //CORPORATE WEBSITES // COMPARATIVE WEBSITES//
SOCIAL MEDIA // COMMUNITIES //BLOGS




Occupy the digital eco -
system..
Connected to multiple touchpoints
MOBILE //MOB APPS // IPOD // IPAD //ANDROID // KIOSK



Any type of
channel..
Any type of
interface
WEB APPS //RIA // WIDGETS // FLASH//
RICH MEDIA //




Build key components..
Those that bring real
value, make the
difference
ANALYTICS //CRM// BEHAVIOR TARGETING // MULTIVARIABLE TESTING


Act by taking advantage of
information gathered by the E-
CRM
Act with analysis on the fly based
on consumer‘s
behavior
CI//OPTIMIZATION // WEB ANALYTICS // KPI’s // AGILE CREATION
SEO // SURVEYS // TEST




TEST, IMPROVE
CONTINOUSLY…
before, after launch and even during the development
Agile Marketing
Agile Marketing

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Agile Marketing