1. DAVIAN N. LONG
3992 Pin Oak Trail Decatur, Georgia 30034 ♦ (404) 553-5242 ♦ davianlong@gmail.com
Summary of Qualifications
For 20+ years I have provided administrative, operational and technical support. My broad-based experience covers a
full spectrum of administrative duties: executive support, office management, billing/invoicing, payroll, HR, customer
care, account/database management and travel/meeting logistics.
Georgia MENTOR, Atlanta, GA July 2004 – December 2015
Administrative Assistant/Accounting
Provide administrative support and office management
Proficient with using Microsoft Office, e.g. Word, Excel, Outlook, PowerPoint
Utilize Outlook to coordinate, manage and prepare multiple calendars/schedules
Draft and prepare a variety of correspondence, contracts, reports & legal documents
Plan and coordinate travel logistics (transportation, accommodations and itineraries)
Coordinate and handle logistics for meetings, conferences, trainings and special events
Compile and monitor budgetary files, track expenses, secure approvals and process invoices
Submit and code receipts to accounting department for P-card transactions
Utilize “The Works” an electronic card payment service, to pay and reconcile credit cards
Process account payable invoices (RFP and SMF forms) and reimbursements to foster parents
Process and monitor multi-state bi-weekly payroll using Kronos
Liaison with staff, vendors, HR and Accounting Dept
Perform HR functions to include: scheduling interviews, updating personnel records, etc.
Certified Requestor by DDS and the Ganet Authority to perform online MVR checks
Perform background checks using E-verify, USCIS & GAPS Registration Systems
Conduct new-employee orientation and provide training to newly hired administrative employees
Create and update various databases: staff directory, organization chart, vehicle inspections, etc.
Consistently monitor inventory/equipment and order supplies and repairs as needed
Process sensitive and confidential information/records
Registered Notary
TSI Future Staff, Atlanta, GA March 2004 – June 2004
Medical Billing Representative/Data Entry
Collected and secured patient billing information for Quest Diagnostics Laboratories
Effectively communicated with customers to identify claims and resolved billing issues
Researched & processed electronic claims and verified account payments
Performed accurate reconciliation of insurance rejections and correspondence
Maintained HIPAA confidentiality of patient information
2. Davian N. Long - Resume
Creative Developers, Inc., Rex, GA March 2003 – March 2004
Administrative Assistant/Property Assistant
Provided administrative support for the President/CEO and management team
Served as liaison with potential purchasers, tenants and subcontractors
Prepared correspondence, contracts, invoices, change/work orders, lease agreements, etc.
Created and maintained a client/rental database and project spreadsheets
Collected and posted monthly rents
Utilized Outlook to coordinate and prepare weekly calendars and subcontractor work schedules
Organized the details of special events and travel arrangements/itineraries
AT&T, Marietta, Georgia May 1995 – February 2002
Customer Service Representative
Received approx 75+ incoming calls daily and provided customer assistance
Interfaced with customers to establish accounts and resolved billing issues
Fielded questions, interpreted customer needs and provided resolutions
Maintained excellent relationship with customers, salespersons and employees
EDUCATION B.S., Business Administration, 1994 Fayetteville State University, Fayetteville, NC
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