Ray amoruso hrpta board of directors 01-10-12
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The document summarizes the findings of a transportation alliance board meeting discussing public transportation in Hampton Roads. Key points include: - Ridership on The Tide ferry has been increasing but is still below projections. - Over 70% of bus trips are for work or school. Many passengers transfer or walk to stops. - Demographic findings show most bus riders are low-income, African American, and transit-dependent. - A survey found riders gave fair to good ratings for service but wanted improvements to shelters, hours, on-time performance, and safety at stops.
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Ray amoruso hrpta board of directors 01-10-12
- 1. Connections through Transportation Choice Hampton Roads Public Transportation Alliance Board of Directors Meeting January 10, 2012
- 5. What our measures say about us
- 6. Our Plan
- 7. Rebuilding Our Physical Plant
- 10. The Tide Cost and Budget
- 11. Tide Ridership Summary Forecast 2,900 Avg. Weekday Riders 4,750 Avg. Weekday Riders 5,100 Avg. Saturday Riders
- 12. Tide Weekly Average Ridership
- 13. Tide Ridership By Station
- 14. Tide Ridership By Station
- 15. Tide Ridership Hourly - Sept
- 16. Tide Ridership Hourly - Oct
- 17. Tide Ridership Hourly - Nov
- 18. Tide Ridership Hourly - Dec
- 24. Tide Ridership - Sept
- 25. Tide Ridership - Oct
- 26. Tide Ridership - Nov
- 27. Tide Ridership - Dec
Notas do Editor
- Our customers are our only priorities We pick people up and get them to where they are going (on-time) We convey good information to help our customers meet their transportation needs We meet the mobility needs of 57,000 people every day
- Good Information Data from our website Responsiveness to customer complaints Passenger Conveniences Shelters New Signs IVR System
- Go Pass 365 Currently 4 educational institutions serving 62,000 students/staff 3 private companies serving about 2,000 employees Will generate nearly $600,000 in new revenues In-house Sales team is generating new revenue streams E-Tickets to ride the Tide $3.00 round trip Internet based fare purchase
- HRT has some high performing routes The top 25% of routes account for almost 60% of our total passengers and revenue But the bottom 25% are very infrequently used; accounting for 3-4% of total passengers and revenue An inordinate level of subsidy supports our lowest performing 25% of routes; at least half of these require over $10 of subsidy In one case, taxpayers are paying $14 per boarding customer
- 80% of our seats are empty, yet we incur the same operating costs weather they are occupied or empty
- 18 th Street Facility Supports 60% of 1.4 million trips made every month Built to Silver LEED standard Replaces a nearly 100 year old facility New administration building Resigning all 3500 bus stops with new signs that includes detailed route information Installing over 160 new bus shelters throughout the system
- VBTES Study underway Newtown to Independence: 3.18 miles Newtown to Lynnhaven: 6.93 miles Newtown to Oceanfront: 12.08 miles Other extensions in Norfolk to ODU and the Navy Base a possibility
- Focused on completed construction and stop making changes Held people accountable Restructured contracts with major contractors – added in completion incentives
- Opening year forecast predicted 2900 average weekday boardings 20 year forecast predicted 7100 average weekday boardings 1 out of 4 people riding the Tide board at Newtown Road Station We anticipate hitting the half million mark around December 15th