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Fundada el 5 de marzo de 1929 por el gobierno chileno como Línea
Aérea Nacional, pronto se transformó en LAN Chile. Tras la apertura a
diferentes mercados (que derivarían en la creación de LAN Perú, LAN
Ecuador y LAN Argentina), cambió de nombre y pasó a llamarse LAN
Airlines en 2005.
LAN Airlines cuenta con 154 aeronaves, las que
tienen un promedio de edad cercano a los 5,5
años.
LANPASS es el programa de pasajeros
frecuentes de LAN, destinado a premiar su
lealtad y preferencia por la línea.
Ya que desempeñarnos en el rubro aeronáutico es muy amplio, y podemos desempeñarnos en
distinto rubros, como en control de cabina, etc. Aunque según lo explicado en la charla dada por
LAN nos indican que debemos tener la capacidad para atender al pasajero y brindarle el mejor
servicio.
Manejamos es sistema de Amadeus para ver la
disponibilidad de vuelos, también los códigos
aeronáuticos (como kilo, Mike del todo el
alfabeto), sabemos un poco de cruceros,
también el comportamiento de nosotros hacia
el pasajero, tenemos que ser cordiales todo el
tiempo y dar siempre una sonrisa y ante
cualquier pregunta darle la información
correspondiente.
Los profesores son accesibles con los alumnos
para que asistamos a cualquier taller que sea
de nuestra especialidad, o de lo contrario si
no fuese así es por un motivo mayor, como el
de una practica, etc.
Los profesores, luego de asistir a charlas o
talleres, nos dan un break de 10 a 15 minutos
para que podamos conversar de lo
analizado, y posteriormente comentamos en
su clase lo aprendido o nos da la indicaciones
para presentar un informa.
Agente de servico al pasajero - LAN
Agente de servico al pasajero - LAN

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Agente de servico al pasajero - LAN

  • 1.
  • 2. Fundada el 5 de marzo de 1929 por el gobierno chileno como Línea Aérea Nacional, pronto se transformó en LAN Chile. Tras la apertura a diferentes mercados (que derivarían en la creación de LAN Perú, LAN Ecuador y LAN Argentina), cambió de nombre y pasó a llamarse LAN Airlines en 2005. LAN Airlines cuenta con 154 aeronaves, las que tienen un promedio de edad cercano a los 5,5 años. LANPASS es el programa de pasajeros frecuentes de LAN, destinado a premiar su lealtad y preferencia por la línea.
  • 3.
  • 4.
  • 5. Ya que desempeñarnos en el rubro aeronáutico es muy amplio, y podemos desempeñarnos en distinto rubros, como en control de cabina, etc. Aunque según lo explicado en la charla dada por LAN nos indican que debemos tener la capacidad para atender al pasajero y brindarle el mejor servicio.
  • 6. Manejamos es sistema de Amadeus para ver la disponibilidad de vuelos, también los códigos aeronáuticos (como kilo, Mike del todo el alfabeto), sabemos un poco de cruceros, también el comportamiento de nosotros hacia el pasajero, tenemos que ser cordiales todo el tiempo y dar siempre una sonrisa y ante cualquier pregunta darle la información correspondiente.
  • 7.
  • 8. Los profesores son accesibles con los alumnos para que asistamos a cualquier taller que sea de nuestra especialidad, o de lo contrario si no fuese así es por un motivo mayor, como el de una practica, etc. Los profesores, luego de asistir a charlas o talleres, nos dan un break de 10 a 15 minutos para que podamos conversar de lo analizado, y posteriormente comentamos en su clase lo aprendido o nos da la indicaciones para presentar un informa.