1. Danielle B Watson
watsondanielle2187@yahoo.com
OBJECTIVE:
Motivated, hardworking healthcare professional seeking long term employment with an established company;
a company that will allow me the opportunity to grow and, demonstrate my honest work ethic, professional
skills, and provide exceptional customer service to the patient.
I am dependable and accountable. I have the ability to adapt and adjust. I am hard working and, I am a team
player.
SKILLS and ABILITIES:
 Communication: Good written and verbal presentation skills. Use proper grammar and good speaking
voice.
 FLEXIBLE: Willing to try new things, welcome challenges and am interested in improving job skills in
order to remain marketable for future advances.
 ATTENTION to DETAIL: Concerned with work quality and will produce work that is orderly, correct,
and completed on time.
 INTERPERSONAL SKILLS: Able to get along well with co-workers and accept and respect
supervision.
 HARD WORKING: Throughout my work history I am committed to give 100% to my employer. I am
proud of my work ethic, I take my job serious and I make every attempt to perform a job well done.
 RELIABLE: Am a responsible person my employer can expect me to arrive to work every day on time,
prepared, and ready to work.
 CUSTOMER ORIENTED: Friendly, Respectful, Approachable, and have the ability to create good
rapport. Enjoy meeting new people am a people person.
EDUCATION:
CENTRAL HIGH SCHOOL GRADUATE DIPLOMA, May -2006
PARKLAND COLLEGE:
 Certified Nursing Aide December 2010
 ANSI-CFP Certification July 2012
 Phlebotomy Certification March 2014
WORK Experience:

2. Schnuck’s: Urbana, IL
Deli Clerk July 2015-present
 Sliced, cut, weighed, and priced stock in a considerate manner
 Prepare deli items
 Maintain courteous and friendly attitude toward customers
 Greet all visitors and customers in a professional manner
 Clean and sanitize the entire work area
 Answer phone and took orders for particular requested items
Private Duty Care Champaign, IL
Home Health Care Aide PRN for over several years
 Provides health care tasks, personal hygiene services, housekeeping tasks
 Performs other home management tasks such as, laundry, shopping and errands
 Collects routine specimens
 Assists with toileting, including use of bedpan, commode or toilet
 Prepares and serves simple diets as instructed and assists with feeding as necessary
 Completes all other duties as assigned within the scope of practice
Kohl’s: Champaign, IL
Customer Service Assistant Seasonal employment-2014
 Take care of the customer by making sure every customer who comes through the door leaves happy.
Subway: Champaign, IL
Deli Clerk September 2009-February 2014
 Promoted from Deli Clerk to Deli Manager
 Supervise employees in various duties such as cooking, serving, packaging, and operating counters.
 Assist in interviewing, hiring and training associates.
 Schedule and assign works for associates on daily basis.
 Ensure employees follow company policies and store rules.
 Ensure that products are properly labeled with prices and dates.
 Receive, unload and stock the food items.
 Operate all food preparation machines and equipment.
 Ensure that facility is maintained neat, clean and safe.
 Interact politely with customers while solving problems related to sales and dissatisfied service.
 Monitor and maintain stock inventory levels to avoid over and under stock problems.
Meijer’s: Champaign, IL
Customer Service Associate 2007-2009
 Respond to customers’ complaints and resolve their issues
 Answered high-volume of incoming telephone calls
 Train new staff members to work as cashier

3.  respond promptly to customer inquiries
 receive and process cash, check and charge/credit payments
 cash payroll checks
 Sells merchandise and/or rents equipment; advises customers on merchandise price, features, and/or
on fees and services
 Performs miscellaneous job-related duties as assigned
 Operates computerized cash register to conduct sales transactions; handles cash, and makes change
as required.
 recognize and monitor security issues
 count money, sort charge slips and balance monies
Macy’s: Champaign, IL
Customer Service Associate Seasonal Employment 2005-2007
 Take care of the customer by making sure every customer who comes through the door receives very
good customer service.
Volunteer work
Girl Scouts of America Spring 2014