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Danielle Flannery
170 MiddleSt. Farmington, ME 04938
E: flannery623@gmail.com P:207-491-1442
Education
UniversityofMaine at Farmington (1994-1997)
Mathematics / Secondary Education Major
Experience
Western Maine Community Action (2006– Present, variouspositions)
Data Specialist
 Created a methodology to represent HEAP trend data in a clear and concisemanner. This report has been used in
informingnational congressional delegates of the needs of our area.
 Created demographic and statistical reportingpractices thatenablemore accurateand in-depth funding reports and
grant proposals
CommunityServicesProgram Manager
 Recruited and supervised LIHEAP staff,volunteers and ABLE employees.
 Managed Budgets for multipleprograms,such as LIHEAP, TEFAP and Senior Food Commodities.
 Developed a system to prioritizeschedulingin accordancewith MSH guidelines in HEAP. In addition,I instituted a new
schedulingprocess thatsaved staff time and provided more efficient schedulingfor clients.
 Brought technology resources to streamlineoperations. Scanners and smartphone apps were used to expedite
document collection in the field, and onlinesurvey was developed to accurately prepareclients for appointments, as
well as printand complete many of the forms beforehand.
 Whileother CAP HEAP programs suffered a reduction in the percentage of clients served,WMCA was able to increase
our statewide percentage, and therefore securingadditional fundingin the followingyear’s allocations.
WMCAFundraisingCommittee Chair
 Created fundraisingcommittee to increasenon-restricted funding for agency programs.
 Created WMCA Freezin’ for a Reason Partner Plunge, which is now in its fourth year and has helped to support 6 area
non-profits to further their missions. The event spurred the creation of Wilton’s ScarecrowFest through the Wilton
Group, and the two events are held consecutively each year.
 Co-creator of WMCA’s Ugly Sweater Party. This event is now sponsored annually by the Dugout with a different non-
profitbenefactor each year.
WMCAOn Call Coordinator
 Developed a WMCA “call center” from concept to operation which allowed a singlepointof entry into WMCA services.
 WMCA On Call was selected as an “Exemplary Practices Project”and studied for replication in other agencies.
Executive Administrative Assistant
 Provided support to Executive Director, Director of Financeand Administration and the WMCA Board of Directors.
Additional Skills
 Expertise with MS Excel, advanced knowledge of other MS Office applications
 Layout & Design – design experience with multiplepublications,includingWMCA’s annual report
 Basic GrantWriting
 Logistics –event planning,coordinatingresources,travel planning
 Certified National ROMA Trainer
References
Availableupon request

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  • 1. Danielle Flannery 170 MiddleSt. Farmington, ME 04938 E: flannery623@gmail.com P:207-491-1442 Education UniversityofMaine at Farmington (1994-1997) Mathematics / Secondary Education Major Experience Western Maine Community Action (2006– Present, variouspositions) Data Specialist  Created a methodology to represent HEAP trend data in a clear and concisemanner. This report has been used in informingnational congressional delegates of the needs of our area.  Created demographic and statistical reportingpractices thatenablemore accurateand in-depth funding reports and grant proposals CommunityServicesProgram Manager  Recruited and supervised LIHEAP staff,volunteers and ABLE employees.  Managed Budgets for multipleprograms,such as LIHEAP, TEFAP and Senior Food Commodities.  Developed a system to prioritizeschedulingin accordancewith MSH guidelines in HEAP. In addition,I instituted a new schedulingprocess thatsaved staff time and provided more efficient schedulingfor clients.  Brought technology resources to streamlineoperations. Scanners and smartphone apps were used to expedite document collection in the field, and onlinesurvey was developed to accurately prepareclients for appointments, as well as printand complete many of the forms beforehand.  Whileother CAP HEAP programs suffered a reduction in the percentage of clients served,WMCA was able to increase our statewide percentage, and therefore securingadditional fundingin the followingyear’s allocations. WMCAFundraisingCommittee Chair  Created fundraisingcommittee to increasenon-restricted funding for agency programs.  Created WMCA Freezin’ for a Reason Partner Plunge, which is now in its fourth year and has helped to support 6 area non-profits to further their missions. The event spurred the creation of Wilton’s ScarecrowFest through the Wilton Group, and the two events are held consecutively each year.  Co-creator of WMCA’s Ugly Sweater Party. This event is now sponsored annually by the Dugout with a different non- profitbenefactor each year. WMCAOn Call Coordinator  Developed a WMCA “call center” from concept to operation which allowed a singlepointof entry into WMCA services.  WMCA On Call was selected as an “Exemplary Practices Project”and studied for replication in other agencies. Executive Administrative Assistant  Provided support to Executive Director, Director of Financeand Administration and the WMCA Board of Directors. Additional Skills  Expertise with MS Excel, advanced knowledge of other MS Office applications  Layout & Design – design experience with multiplepublications,includingWMCA’s annual report  Basic GrantWriting  Logistics –event planning,coordinatingresources,travel planning  Certified National ROMA Trainer References Availableupon request