1. Dan Walker
Dwalke7467@gmail.com
Objective
Network Technician demonstrated organization, customer service, communication and sales experience
proven by eight years of successful, profitable employment.
Profile
Motivated, personable business professional with a college degree and a successful
8-year track record of successful employment. Talent for quickly mastering technology. Diplomatic and
tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential
records. Demonstrated history of producing accurate, timely reports with services and product orders.
Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent
with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments.
Excellent problem solving and team skills.
Skills Summary
Problem solving
Report
Preparation
Orginized
Network Configuration
Cisco CLI
Network Installation
Windows Server 2012
R2
Data Management
Analytics
Professional Experience
COMMUNICATION: REPORTS/PRESENTATIONS/TECHNOLOGY
Author professional correspondence to customers and vendors.
Communicate technical concepts to customers using layman’s terms to facilitate understanding.
Rapidly learn and master varied computer programs.
Manage all aspects of tech desk operations
Customer scheduling for tech services.
Maintain organization of computer repair desk.
Graduated - Baker College – Port Huron, MI
Associate Degree in Computer Network Technology – Cisco, 2014
GPA: 3.7
Dwalke7467@gmail.com