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Managing for Quality and Use 质量控制以及使用

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Dadang Solihin
Dadang Solihin

Shanghai International Program for Development Evaluation Training Asia-Pacific Finance and Development Center; 200 Panlong Road-Shanghai, October 15, 2008

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Managing for Quality and Use 质量控制以及使用 Shanghai International Program for Development Evaluation Training Asia-Pacific Finance and Development Center 200 Panlong Road-Shanghai, October 15, 2008 Linda Morra-Imas
[object Object],[object Object],[object Object],[object Object],[object Object],Dadang Solihin Indonesia Delegation Shanghai International Program for Development Evaluation Training
Introduction 介绍 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Evaluation Design Matrix 评价设计矩阵 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
About the Design Matrix 关于设计矩阵 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Guide for Using the Evaluation Design Matrix 使用评价设计矩阵的指南 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Guide for Using the Evaluation Design Matrix (Cont.) ,[object Object],[object Object],[object Object],[object Object]
Two Useful Tools 两个有用的工具 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Reviewing Your Design 检查你的设计 ,[object Object],[object Object]
Pre-testing 开始前测试 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Front-End Planning 从始至终的计划 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Timing of the Evaluation 评价的时间控制 ,[object Object],[object Object]
Questions to Help Timing 帮助计时的问题 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Questions to Help Timing (cont.) 帮助计时的问题（续） ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Evaluation Team 评价团队 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Value of Terms of Reference (TOR) 任务大纲（ TOR ）的价值 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
OECD, DAC Glossary Definition OECD, DAC 的词汇定义 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
TOR Typically Include: 任务大纲包括： ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
TOR Typically Include: (cont.) 任务大纲通常包括：（续） ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
TOR Typically Include: (cont.) 任务大纲通常包括：（续） ,[object Object],[object Object],[object Object]
Guidelines for Writing TOR 任务大纲的写作技巧 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Guidelines for Writing TOR (Cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Guidelines for Writing TOR (cont.) 任务大纲的写作技巧（续） ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
TOR Checklists 任务大纲的核查单 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Contracting Evaluations 承包评价 ,[object Object],[object Object],[object Object],[object Object]
Two Main Steps for Hiring Contractor 雇佣承包者的两个主要步骤 ,[object Object],[object Object],[object Object],[object Object]
Items for Contracting 承包合同的条款 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Selection Process for Contracting 合同承包的选择过程 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Criteria for Selecting the Contractor 选择承包人的标准 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Responsibilities of Purchaser, Once Hired 雇佣承包人后，采购者的责任 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Managing Roles and Responsibilities 管理角色和责任 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Evaluation Manager Roles 评价经理的角色 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Evaluation Manager Responsibilities 评价经理的责任 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Evaluators Skills and Abilities 评价者的技巧和能力 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Essential Competencies for Program Evaluators (ECPE) 项目评价者的主要资质（ ECPE ） ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Team Leader 团队领导 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Client 客户 ,[object Object],[object Object],[object Object],[object Object]
Managing Projects 管理项目 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Project Management Process 项目管理过程 Initiating 启动 Planning 计划 Executing 执行 Controlling 控制 Closing 结束
Phase I: Initiating 第一阶段：启动 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Phase I: Initiating 第一阶段：启动 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Phase II: Planning 第二阶段：计划 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Actions for Planning 项目的行动 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Actions for Planning (cont.) 项目的行动 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Actions for Planning (cont.) 项目的行动 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Actions for Planning (cont.) 项目行动 ( 续 ) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Actions for Planning (cont.) 项目行动 ( 续 ) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Actions for Planning (cont.) 项目行动 ( 续 ) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Actions for Planning (cont.) 项目行动 ( 续 ) ,[object Object],[object Object],[object Object],[object Object]
Phase III: Executing 第三阶段：执行 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Phase III: Executing (Cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Phase IV: Controlling 第四阶段：控制 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Phase IV: Controlling (Cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Phase V: Closing 第五阶段：结束 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Phase V: Closing (Cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object]
Role of Evaluation Manager 评价经理的角色 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Role of Evaluation Manager (Cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Managing People 人员管理 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Managing People (Cont.) ,[object Object],[object Object],[object Object]
Managing People (Cont.) ,[object Object],[object Object]
Working with Stakeholders 同利益相关者一起工作 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Managing Tasks 管理任务 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Example of Task Map 任务图举例 Task 任务 Name 名字 Start Date 开始时间 Date due 截至日期 Review prior meetings 会议开始前检查 Linda 7/01 7/31 Schedule meeting with stakeholders 同利益相关者设定会议 Ed 7/15 7/31 Conduct stakeholder meetings 举行利益相关者会议 Linda and Ed 8/1 8/15 Design the evaluation 设计评价 Ray 7/1 8/31 Develop data collection instruments 信息收集工具的开发 Ray 8/1 8/31
Example of Gantt Chart 甘特图表举例 Task/ 任务 Month/ 月份 1 2 3 4 5 6 7 Review 检查  Meetings 会议  Design 设计  Implement 执行 ----- ----- ----- 
Scope of Work 工作范畴 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Scope of Work (Cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
A Good Evaluation: 一个好的评价： ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
A Good Evaluation: (Cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Kusek and Rist’s Six Characteristics of Quality Evaluations Kusek 和 Rist 的质量评价的 6 个特征 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Kusek and Rist’s Six Characteristics of Quality Evaluations ( Cont.) ,[object Object],[object Object],[object Object]
Kusek and Rist’s Six Characteristics of Quality Evaluations ( Cont.) ,[object Object]
Kusek and Rist’s Six Characteristics of Quality Evaluations ( Cont.) ,[object Object],[object Object],[object Object],[object Object]
Kusek and Rist’s Six Characteristics of Quality Evaluations ( Cont.) ,[object Object]
Checklists for Quality 质量的核查单 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Meta-evaluator 广义评价员 ,[object Object],[object Object]
Quick Meta-evaluation 迅速的广义评价 ,[object Object],[object Object],[object Object],[object Object]
Quick Meta-evaluation (Cont.) ,[object Object],[object Object],[object Object]
Kusek and Rist: Kinds of Information from Evaluations Kusek 和 Rist ：评价中的各种信息 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Kusek and Rist: Kinds of Information from Evaluations ( Cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Kusek and Rist: Pragmatic Uses for Evaluations Kusek 和 Rist ：评价的实际应用 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Kusek and Rist: Pragmatic Uses for Evaluations ( Cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Patton: Uses for Findings from Evaluations Patton: 来自评价的发现的利用 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Patton: Uses for Findings from Evaluations ( Cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Patton: Uses for Findings from Evaluations ( Cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Patton: Uses for Findings from Evaluations ( Cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Patton: Primary Uses of Evaluation Logic and Processes Patton: 评价逻辑和过程的主要用途 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Patton: Primary Uses of Evaluation Logic and Processes ( Cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Patton: Primary Uses of Evaluation Logic and Processes ( Cont.) ,[object Object],[object Object],[object Object],[object Object]
Patton: Primary Uses of Evaluation Logic and Processes ( Cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Suggestions for Ways to Improve Use of Evaluations 评价用法改进的几点建议 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Suggestions for Ways to Improve Use of Evaluations (Cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Suggestions for Ways to Improve Use of Evaluations (Cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Influence and Effects of Evaluation 评价的影响和效果 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Carol Weiss: To Get Use –Identify the Evaluation Users Carol Weiss: 利用——确认评价的使用者 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Carol Weiss: To Get Use –Identify the Evaluation Users ( Cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Carol Weiss: To Get Use –Identify the Evaluation Users ( Cont.) ,[object Object],[object Object]
Carol Weiss: To Get Use –Identify the Evaluation Users ( Cont.) ,[object Object],[object Object],[object Object]
Foster Evaluation Thinking 培养评价思考 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Foster Evaluation Thinking (Cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Foster Evaluation Thinking (Cont.) ,[object Object],[object Object],[object Object]
Foster Evaluation Thinking (Cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object]
Thank you! 谢谢！
[object Object],[object Object],[object Object],Dadang Solihin currently is Director for Regional D evelopment Performance Evaluation at Indonesian National Development Planning Agency (Bappenas). He holds MA degree in Economics from University of Colorado, USA. His previous post is Director for System and Reporting of Development Performance Evaluation at Bappenas. Dadang Solihin’s Profile

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Managing for Quality and Use 质量控制以及使用

  • 1. Managing for Quality and Use 质量控制以及使用 Shanghai International Program for Development Evaluation Training Asia-Pacific Finance and Development Center 200 Panlong Road-Shanghai, October 15, 2008 Linda Morra-Imas
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  • 39. Project Management Process 项目管理过程 Initiating 启动 Planning 计划 Executing 执行 Controlling 控制 Closing 结束
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  • 63. Example of Task Map 任务图举例 Task 任务 Name 名字 Start Date 开始时间 Date due 截至日期 Review prior meetings 会议开始前检查 Linda 7/01 7/31 Schedule meeting with stakeholders 同利益相关者设定会议 Ed 7/15 7/31 Conduct stakeholder meetings 举行利益相关者会议 Linda and Ed 8/1 8/15 Design the evaluation 设计评价 Ray 7/1 8/31 Develop data collection instruments 信息收集工具的开发 Ray 8/1 8/31
  • 64. Example of Gantt Chart 甘特图表举例 Task/ 任务 Month/ 月份 1 2 3 4 5 6 7 Review 检查  Meetings 会议  Design 设计  Implement 执行 ----- ----- ----- 
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