1. CURRICULUM VITAE
PERSONAL DETAILS
NAME : David Karanja Muriuki
DATE OF BIRTH : 19 November 1990
GENDER : Male
NATIONALITY : Kenyan
LANGUAGE : English, Swahili {written and spoken}
VISA STATUS : Resident
MOBILE NUMBER : +971553743487
EMAIL : davidshuaib@gmail.com
POSITION APPLIED FOR : BELLMAN/CONCIERGE
CAREER OBJECTIVE
To provide myself with more challenging opportunities and to overcome them by work in a professional
approach with my sincere effort, honesty, hard work and efficiency to give a helping hand for upgrading
the reputation fame of your organizational and for the betterment of self.
EDUCATION
• Certificate customer care and hospitality Mag-tech Inspiration Center{2011}
• Certificate in computer packages – St Juliet college (2011) i.e.
Ms word , Excel, Publisher and Power point.
• Kenya certificate of secondary school {2010}
WORK EXPERIENCE
• Presently working as a bellman in Ghaya Grand Hotel in international media production zone
• Have experience as a porter in Etihad Airways ,Dubai city terminal as sub-contract from Emrill
facility management, i.e. ( march 26th
2013 to October 20th
2014)
2. • Have experience as a customer care/dock boy in Dubai festival city mall for one year in Al-
Futtaim as a sub-contract from Emrill facility management ,i.e. ( January 26th
2012 to February
10th
2013)
Responsibilities
• Help Guest with their luggage.
• Explaining to guest how to use light panel .i.e. DND, MUR and AC panel.
• Escort Guest to the reception for check-in.
• Coordinating with team member in fulfilling the needs of the Guest.
• Analyze the Guest and provide their needs.
• Giving direction to the Guest.
• Tagging Guest luggage to their respective rooms.
• Organizing taxis for the Guest.
• Providing information about the best places to visit in Dubai.
• Handle Guest complaints with efficiency and patience.
• Following up on wake up calls.
PERSONAL ATTRIBUTES
• Team player and able to relate well with people of diverse cultural backgrounds
• Quick and keen to learn
• High sense of cleanness, hygiene, enthusiastic and motivated
• Courteous, patient and excellent interpersonal and communication skills
• Organized, methodical and hardworking with minimal supervision
• Punctual, self-driven and able to work under pressure maintaining high standards of
results.
3. HOBBIES
• Networking
• Playing rugby
• Reading inspirational materials
• Nature walk
PROFFESSIONAL REFEREES
Shall be furnished upon request.