1. 2517 Pittmantown Road Suffolk, Virginia 757-377-5632 cindy.zepp@gmail.com
Cynthia "Cindy" Zepp
Objective Obtain a productive and challenging position in a growth oriented organization
Professional
Highlights
Center Manager
Communicate and execute expectations, consequences, changes, policies and procedures
Lead and support internal audits to insure quality assurance and compliance
Effectively communicate with multiple operation groups including direct subsidiaries to executive
management
Self Employed
Built business from initial $1000. investment to $20,000 in 2.5 yrs debt free
Maintained my business in the black by minimizing expenses and operating strictly on a 30 day net
due basis
Regional sales representative for two large product lines
Processed and verified payment of invoices in a timely manner to ensure vendor / client relationship
stability
Matched all purchase orders to packing slips, reconciled to invoices received
Reconciled invoices to quote given by vendor including discount based on quantity Reconciled
invoices to quote given by vendor including discount based on quantity Reconciled invoices to quote
given by vendor including discount based on quantity Reconciled invoices to quote given by vendor
including discount based on quantity
Follow up on all shipping and invoicing discrepancies with vendor
Justify financial accounts including checking accounts and credit accounts against monthly
statements
Make necessary journal entries as result of justifying financial statements: payments sent/received
via check, payment advice, mc/visa, amex, cash to offset open invoices and accounts payable /
receivable
District Manager
Completed all human resources functions such as on boarding and off boarding, created and
maintained personnel files, conducted new employee orientation and monitored training
Reviewed, confirmed and justified all payroll hours including individual employee concerns regarding
pay and scheduling
Monitored P&L, identified and resolved operational concerns Monitored P&L, identified and resolved
operational concerns
Conducted monthly and quarterly audits to ensure all locations were in compliance with company
and government regulations
Identified deficiencies and coached center managers with guidance and instruction to exceed
company expectations
Responsible for ensuring all employees compliance to all Fair Debt Collection Practices and Fair
Credit ReportingAct laws and regulations Identified deficiencies and coached center managers with
guidance and instruction to exceed company expectations
Reconciled petty cash in each location and approved purchase orders and invoices for necessary
purchases
Automotive Service Manager

2. 2517 Pittmantown Road Suffolk, Virginia 757-377-5632 cindy.zepp@gmail.com
Cynthia "Cindy" Zepp
Managing all aspects of service department production
Prepared payroll for processing on a weekly basis
Maintained specialty tools, shop inventory including parts, tires and state inspection documents
Received all inventory, justified packing slip to purchase orders
Issued and coded purchase orders to ensure purchases charged to correct chart of accounts,
expedited parts purchases to ensure timely repairs for customer satisfaction
Maintained and reconciled petty cash account for service department
Skills Microsoft Excel
Microsoft Office Word
Quickbooks
Insight
Aspect Time Keeping
Microsoft Office Power Point
Microsoft Outlook
Centerpoint
eCFR
Employment
History
Manager Expert Global Solutions, Va. Beach, Va. Current Position
Owner RCZ Supply, Suffolk, Va. 8/2008 - 12-2012
District Manager
Jones Management T/A Check into Cash
Franklin, Va. 4/2006 - 6/2008
Service Manager Kramer Tire, Norfolk, Va. 1/1997-3/2006
Education High School Diploma Portsmouth Christian School 1983
References References are available on request.