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A user-centered approach
for mobile projects
Serge Hufkens
User Experience Designer
@sjesch
What is “mobile”?
mobile used to mean this
and this…
everything else was „not
mobile‟
mobile is now also this…
or this…
mobile is everywhere…
what was once
targeted to specific activities
is now a highly customizable
always on, always
connected blank canvas…
enabling users to choose
their own experience
How to design for this
“mobile user experience”?
3 pillars
global flow
step 1
inspire & discover
Touch
Accelerometer
Speech/Sound
Camera
Social
Geolocation
inspire with workshops
discover with workshops
discover with workshops
step 2
define your audience
personas
personas
Personas workshop
step 3
map the journey
Pre-
experience
ExperiencePost-
experience
The customer journey
mapping the journey
step 4
prototype, design & itera
prototype
prototype
‘body’ prototyping
keep it visual during
development
step 5
learn & adapt
facebook versions
and don’t forget…
keep your strategy alive
Thank you!
p.s.: it‟s coffee time!

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Mobile at a Glance - A user centered approach for better ROI

Notas do Editor

  1. © It's About People Not Devices - Bryan Rieger and Stephanie Rieger
  2. © It's About People Not Devices - Bryan Rieger and Stephanie Rieger
  3. © It's About People Not Devices - Bryan Rieger and Stephanie Rieger
  4. © It's About People Not Devices - Bryan Rieger and Stephanie Rieger
  5. © It's About People Not Devices - Bryan Rieger and Stephanie Rieger
  6. © It's About People Not Devices - Bryan Rieger and Stephanie Rieger
  7. © It's About People Not Devices - Bryan Rieger and Stephanie Rieger
  8. © It's About People Not Devices - Bryan Rieger and Stephanie Rieger
  9. © It's About People Not Devices - Bryan Rieger and Stephanie Rieger