1. CREOLA J. SWIFT-MACKLIN
1132 Sumpter Street (804) 690-3290
Richmond, Virginia 23220 creemacklin@gmail.com
EDUCATION
Master’s Degree – Business Administration, concentration in Public Administration
Strayer University (Henrico Campus), Richmond, VA, 2012
GPA: 3.9 top 10% of class
Bachelor’s Degree - Business Administration, minor in Management
Strayer University (Henrico Campus), Richmond, VA, 2007
GPA: 3.2
Associate’s Degree - Paralegal Studies with Applied Business Management
Academy of Court Reporting Legal Institute, Columbus, OH, 2002
GPA: 3.7, Dean’s List
SKILLS
Advanced Microsoft Office 2006, Lexis-Nexis, Westlaw, Juris, LocatePlus, Deltaview 3.0,
Medical Terminology; CLE Classes: Mental Health Reform (2008); CASA Advocate (2007)
PROFESSIONAL AFFILIATIONS
Alpha Chi, National Honor Society D.C. Gamma Chapter 283 (2012)
Gold Key International Honour Society (2012)
Richmond Paralegal Association Member (Inactive)
Strayer University Henrico Alumni Chapter Member (2013)
WORK EXPERIENCE
08/08/2005-Present CHRISTIAN & BARTON, L.L.P., Richmond, VA
Firm Floater & Legal Assistant
Assist firm partners, associates and legal staff with various legal matters in administrative and paralegal
capacity; provide paralegal assistance on litigation cases; execute and compile documents needed for trial;
prepare trial exhibits; prepare deposition summaries; review produced documents; update e-filed docket
reports; perform online research; request for discovery; manage and maintain case files; train/assist new
floaters; perform any and all necessary administrative duties.
01/2007- 2012 Central Virginia Legal Aid Society, Inc.
Paralegal (Volunteer / Pro Bono)
Assist Senior Managing Attorney with various pro bono claims, specializing in Social Security and
Disability; interview clients; request for discovery; schedule appointments; contact and correspond with
state entities; and train/assist paralegals.
3/2005-04/2005 BOWMAN & BROOKE, L.L.P., Richmond, VA

2. Paralegal (Contract Assignment)
Provided temporary paralegal assistance reviewing documents for pending product liability trial.
9/2004-2/2005 DUNN & BRADSTREET, Richmond, VA
Litigation Mitigation Specialist (Contract Assignment)
Worked in the capacity of a Paralegal at a brokerage firm; executed all documents necessary for corporate
mitigation and litigation cases; approved settlement offers and institute suit recommendations; authorized
litigation fees for disbursement; requested witnesses and delegate tasks to customer service assistants;
acted as a corporate liaison between insurance carriers and attorneys; researched debtors credit scores for
judgments, liens or lawsuits; drafted affidavits and releases for state and federal court cases; and assisted
state-to-state attorneys with judgments, defaulted judgments, garnishments, asset search and seizures,
property executions, summons and complaints, motions and petitions.
7/2003-9/2004 JAMES F. SUMPTER, P.C., Richmond, VA
Legal Assistant
Drafted motions, orders and documents for state and federal litigation matters; requested various
summons and subpoenas for trial; created and maintained files for trial preparation; scheduled Medicare
hearings, office appointments and court hearings; managed and supervised interns; investigated medical
backgrounds and assets; interviewed clients for potential cases and interrogatories; executed legal
transcriptions for depositions; trial preps for responses to notices, depositions and production of
discovery; researched and reviewed documents on civil, criminal, family, probate and personal injury law
cases; drafted agreement instruments and pleadings relating to litigation and non-litigation matters;
managed interns; performed all other administrative duties.
10/2002-12/2002 GOLDSTEIN & ASSOCIATES, Columbus, OH
Paralegal (Internship)
Answered phones and assisted clients with inquires; scheduled attorney appointments; rescheduled
hearing dates for continuances; opened and stamped daily mail; opened and filed new client information;
closed and stored files; entered client data onto company system; prepared Bankruptcy Petitions; obtained
necessary information from clients to complete Bankruptcy Petitions; handled fee payments; edited and
copied legal documents; acted as a witness to sign legal documents.
10/2000-3/2003 OHIO DEPARTMENT OF JOBS AND FAMILY SERVICES -
UNEMPLOYMENT DIVISION, Columbus, OH
Unemployment Claims & Appeals Representative
Entered initial unemployment applications into system; re-opened and updated claims; assisted with
inquiry calls and extended benefits questions; entered weekly claim into system; called claimants for
additional information; updated wage records and appeals in system; routed appeal files to various
courthouses; created various data tables and performed general office duties.
Creola J. Swift Macklin Resume
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