The document discusses lessons learned from implementing technology for strategy execution in Middle Eastern organizations. It describes Pedro Pereira's experience in implementing strategy software and highlights key considerations like communication, flexibility, and quick implementation. The case study of the Department of Justice in Abu Dhabi outlines their goals of an integrated strategy system, challenges of integrating different units, and the final delivered system. Main requested features are discussed like strategy maps, scorecards, KPIs, initiatives, and dashboards. The conclusions emphasize starting early with software but ensuring flexibility, using web tools for communication, and prioritizing execution over data integration.

1. TECHNOLOGY FOR
STRATEGY EXECUTION
Lessons learned from Middle East government and
non-government entities
PEDRO PEREIRA,
Vice President, Corporater Middle East
Friday, December 14, 12

2. PEDRO PEREIRA
Performance Management Expert specialized in
implementing technology for strategy execution
10 years experience in IT and Balanced Scorecard Subjects
* First BSC Software
Implementation
2003 2005 2007 2008 2011
Entrepreneur with Market Intelligence
Business in Digital Manager for IT
Marketing Retail
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3. AGENDA
• Strategy execution software... Lessons learned from
Middle East organizations.
• Pillars of a successful software implementation for
strategy execution frameworks.
• Main requested components of a strategy software.
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4. Strategy at the center peace of the organization...
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5. Strategy at the center peace of the organization...
Process
Quality
Projects
Vision,
Mission,
Strategy
Risk
Finance
Operational
HR
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6. What should drive a strategy
execution software selection?
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7. What should drive a strategy
execution software selection?
1. Communicating strategy can be boosted with a good software!!!
Easy access to the info + quick navigation on the management system
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8. What should drive a strategy
execution software selection?
1. Communicating strategy can be boosted with a good software!!!
Easy access to the info + quick navigation on the management system
2. Adapting to changes on the entire framework during strategy review
cycles is not an easy job for some IT companies...
In-house development versus off the shelf implementation
Friday, December 14, 12

9. What should drive a strategy
execution software selection?
1. Communicating strategy can be boosted with a good software!!!
Easy access to the info + quick navigation on the management system
2. Adapting to changes on the entire framework during strategy review
cycles is not an easy job for some IT companies...
In-house development versus off the shelf implementation
3. Collecting data - what is myth and truth about data collection?
Automate strategy starts with the process not the data.
IT readiness shouldn’t stop your strategy software implementation...
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10. D E PA R T M E N T O F J U S T I C E I N A B U D H A B I
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11. D E PA R T M E N T O F J U S T I C E I N A B U D H A B I
OBJECTIVE
To implement an Integrated Strategy and Performance Management System (ISPMS)
enabling them to Manage and Monitor their performance throughout the entire
organization, including all courts in Abu Dhabi and related regions.
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12. D E PA R T M E N T O F J U S T I C E I N A B U D H A B I
OBJECTIVE
To implement an Integrated Strategy and Performance Management System (ISPMS)
enabling them to Manage and Monitor their performance throughout the entire
organization, including all courts in Abu Dhabi and related regions.
PROJECT
Review and fine-tune the strategy
Implement an Integrated Strategy and Performance Management System
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13. D E PA R T M E N T O F J U S T I C E I N A B U D H A B I
OBJECTIVE
To implement an Integrated Strategy and Performance Management System (ISPMS)
enabling them to Manage and Monitor their performance throughout the entire
organization, including all courts in Abu Dhabi and related regions.
PROJECT
Review and fine-tune the strategy
Implement an Integrated Strategy and Performance Management System
CHALLENGES
Integrating 85 Bureaus, Divisions & Sections
Adapting specially conceived strategic framework
Providing an easy to use and easy to navigate system
Changing the strategy in two years-time
Involving everyone including Data Entry Users
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14. D E PA R T M E N T O F J U S T I C E I N A B U D H A B I
OBJECTIVE
To implement an Integrated Strategy and Performance Management System (ISPMS)
enabling them to Manage and Monitor their performance throughout the entire
organization, including all courts in Abu Dhabi and related regions.
PROJECT
Review and fine-tune the strategy
Implement an Integrated Strategy and Performance Management System
CHALLENGES
Integrating 85 Bureaus, Divisions & Sections
Adapting specially conceived strategic framework DELIVERY
Providing an easy to use and easy to navigate system
85 Organizational Units (Bureaus, Divisions, and Sections)
Changing the strategy in two years-time
70 Dashboards
Involving everyone including Data Entry Users
550 KPIs
Customized structure
Customized navigation
Full Arabic Implementation
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15. Pillars of a successful strategy software implementation
ALIGN
ACTION TRANSLATE
COMMUNICATE
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16. Pillars of a successful strategy software implementation
Initiation Phase Design & Configuration Final Delivery
1-2 working weeks 3-7 working weeks 2-3 working weeks
1. Software 4. Super Users Certification Training 6. Testing
Installation --- Knowledge Transfer --- Acceptance
2. Readiness 7. End Users
3. Design 5. Configuration
Assessment Workshop Training
8. Value Added Services & Project Management Reviews
Out of the box software solution
Focus on Knowledge Transfer
d to run
No development - rea Easy to use Flexibility
s
Rich functionalitie tion
Quick implementa
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17. Main features requested... STRATEGY MAPS
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18. Main features requested... SCORECARDS
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19. Main features requested... KPI’s AND MEASURES
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20. Main features requested... STRATEGIC INITIATIVES
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21. Main features requested... RISK MANAGEMENT
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22. Main features requested... DASHBOARDS
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23. Main features requested... EXECUTION PREMIUM
Governance Meetings,
Portfolio & Programs Exception & Alert Offline contents, PPTs
Strategy Reviews,
Management Reports & PDFs generation
Operating Reviews
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24. CONCLUSIONS
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25. CONCLUSIONS
You can start using software for strategy early on the process
But remember that is not all softwares out there flexible enough to adapt
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26. CONCLUSIONS
You can start using software for strategy early on the process
But remember that is not all softwares out there flexible enough to adapt
Moving from Excel and PPT to WEB will help you to quickly communicate
Take advantage of web based solutions “off-the-shelf” to get people involved
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27. CONCLUSIONS
You can start using software for strategy early on the process
But remember that is not all softwares out there flexible enough to adapt
Moving from Excel and PPT to WEB will help you to quickly communicate
Take advantage of web based solutions “off-the-shelf” to get people involved
Data integration is important, but not priority for strategy execution softwares
It is not a BI or ERP! Most of the strategic data are intangible assets
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28. THANK YOU
PEDRO PEREIRA,
Vice President, Corporater Middle East
Friday, December 14, 12