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Consumer Credit
   Mediation
The Players

                 Processor
Consumer                       Merchant




           Credit Card Companies
The Sales Process

                 Processor
                                                      Product
                                                                -$20
Consumer                       Merchant                Cost




                                   Product Cost $20


           Credit Card Companies
The Sales Process

                 Processor
                                                   Product
                                                              -$20
Consumer         Marketing Costs $30
                         CPA
                                       Merchant     Cost

                                                  Marketing
                         CPL                       Costs      -$30
                         CPC
                        CPM
                     Commissions
                     Google Ads
                     Social Media
                       Banners
                        Flyers
                      Newspaper
                          TV
                        Radio


           Credit Card Companies
The Sales Process

                            Processor
                                                             Product
                                                                         -$20
Consumer                                         Merchant     Cost

                                                            Marketing
           Sale Price $97          Processing Fees 2%-5%     Costs       -$30

                                                            Processing
                                                               Fees      2%-5%


                                                            Sale Price    $97




            Credit Card Companies
The Sales Process

                 Processor
                                           Product
                                                       -$20
Consumer                       Merchant     Cost

                                          Marketing
                                           Costs       -$30

                                          Processing
                                             Fees      2%-5%


                                          Sale Price    $97

                                          Merchant
                                           Profit        $40

           Credit Card Companies
The Sales Process

                 Processor
                                           Product
                                                       -$20
Consumer                       Merchant     Cost

                                          Marketing
                                           Costs       -$30

                                          Processing
                                             Fees      2%-5%


                                          Sale Price    $97

                                          Merchant
                                           Profit        $40

           Credit Card Companies
The Sales Process

                        Processor
                                                Product
                                                            -$20
Consumer                            Merchant     Cost

                                               Marketing
           Chargeback                           Costs       -$30

                                               Processing
                                                  Fees      2%-5%


                                               Sale Price    $97

                                               Merchant
                                                Profit        $40

           Credit Card Companies               Chargeback   -$97
The Sales Process

                        Processor
                                                Product
                                                            -$20
Consumer                            Merchant     Cost

                                               Marketing
           Chargeback                           Costs       -$30

                                               Processing
                                                  Fees      2%-5%


                                               Sale Price    $97

                                               Merchant
                                                Profit        $40

           Credit Card Companies               Chargeback   -$97
The Sales Process

                 Processor
                                                  Product
                                                              -$20
Consumer                              Merchant     Cost

                                                 Marketing
                             Chargeback           Costs       -$30

                                                 Processing
                                                    Fees      2%-5%


                                                 Sale Price    $97

                                                 Merchant
                                                  Profit        $40

           Credit Card Companies                 Chargeback   -$97

                                                 Chargeback
                                                    Fee       -$35
The Sales Process

                 Processor
                                           Product
                                                       -$20
Consumer                       Merchant     Cost

                                          Marketing
                                           Costs       -$30

                                          Processing
                                             Fees      2%-5%


                                          Sale Price    $97

                                          Merchant
                                           Profit        $40

           Credit Card Companies          Chargeback   -$97

                                          Chargeback
                                             Fee       -$35

                                           Revised
                                          Merchant     -$185
                                            Loss
Where we come in

                        Processor
                                                Product
                                                            -$20
Consumer                            Merchant     Cost

                                               Marketing
           Chargeback                           Costs       -$30

                                               Processing
                                                  Fees      2%-5%


                                               Sale Price    $97

                                               Merchant
                                                Profit        $40

           Credit Card Companies               Chargeback   -$97

                                               Chargeback
                                                  Fee       -$35

                                                Revised
                                               Merchant     -$185
                                                 Loss
Where we come in

                        Processor
                                                Product
                                                            -$20
Consumer                            Merchant     Cost

                                               Marketing
           Chargeback                           Costs       -$30

                                               Processing
                                                  Fees      2%-5%


                                               Sale Price    $97

                                               Merchant
                                                Profit        $40

           Credit Card Companies               Chargeback   -$97

                                               Chargeback
                                                  Fee       -$35

                                                Revised
                                               Merchant     -$185
                                                 Loss
Where we come in

                        Processor
                                                Product
                                                            -$20
Consumer                            Merchant     Cost

                                               Marketing
           Chargeback                           Costs       -$30

                                               Processing
                                                  Fees      2%-5%


                                               Sale Price    $97

                                               Merchant
                                                Profit        $40

           Credit Card Companies               Chargeback   -$97

                                               Chargeback
                                                  Fee       -$35

                                                Revised
                                               Merchant     -$185
                                                 Loss
Where we come in

                        Processor
                                                Product
                                                            -$20
Consumer                            Merchant     Cost

                                               Marketing
           Chargeback                           Costs       -$30

                                               Processing
                                                  Fees      2%-5%


                                               Sale Price    $97

                                               Merchant
                                                Profit        $40

           Credit Card Companies               Chargeback   -$97

                                               Chargeback
                                                  Fee       -$35

                                                Revised
                                               Merchant     -$185
                                                 Loss
Where we come in

                        Processor
                                                Product
                                                            -$20
Consumer                            Merchant     Cost

                                               Marketing
           Chargeback                           Costs       -$30

                                               Processing
                                                  Fees      2%-5%


                                               Sale Price    $97

                                               Merchant
                                                Profit        $40

           Credit Card Companies               Chargeback   -$97

                                               Chargeback
                                                  Fee       -$35

                                                Revised
                                               Merchant     -$185
                                                 Loss
Where we come in

                        Processor
                                                Product
                                                            -$20
Consumer                            Merchant     Cost

                                               Marketing
           Chargeback                           Costs       -$30

                                               Processing
                                                  Fees      2%-5%


                                               Sale Price    $97

                                               Merchant
                                                Profit        $40

           Credit Card Companies               Chargeback   -$97

                                               Chargeback
                                                  Fee       -$35

                                                Revised
                                               Merchant     -$185
                                                 Loss
Tangible Costs
Product Costs

Customer Acquisition
                       Merchant
Processing Fees

Chargeback

Chargeback Fees

Overhead to Fight
Chargebacks
Intangible Costs
High Chargeback
Ratios
                         Merchant
Reputation in the
Processing Industry

Online Reputation of
Brand Management

Ability to Process
Credit Cards Online!!!
What We Do
 Fight chagrebacks
                        Processor
                                               Merchant
                                                            $40
Consumer                            Merchant    Profit


           Chargeback
                                               Chargeback   -$97


                                               Chargeback
                                                 WIN
                                                            +$97




           Credit Card Companies
What We Do
 Fight chagrebacks
                        Processor
                                               Merchant
                                                            $40
Consumer                            Merchant    Profit


           Chargeback
                                               Chargeback   -$97


                                               Chargeback
                                                 WIN
                                                            +$97




           Credit Card Companies
What We Do
 Fight chagrebacks
                        Processor
                                               Merchant
                                                            $40
Consumer                            Merchant    Profit


           Chargeback
                                               Chargeback   -$97


                                               Chargeback
                                                 WIN
                                                            +$97




           Credit Card Companies
What We Do
Mediate Chargeback fees
                          Processor
                                                 Merchant
                                                              $40
  Consumer                            Merchant    Profit


             Chargeback
                                                 Chargeback   -$97


                                                 Chargeback
                                                   WIN
                                                              +$97


                                                 Chargeback
                                                    Fee
                                                              -$35

             Credit Card Companies               Chargeback
                                                  Fee WIN
                                                              +$35
What We Do
Mediate Chargeback fees
                          Processor
                                                 Merchant
                                                              $40
  Consumer                            Merchant    Profit


             Chargeback
                                                 Chargeback   -$97


                                                 Chargeback
                                                   WIN
                                                              +$97


                                                 Chargeback
                                                    Fee
                                                              -$35

             Credit Card Companies               Chargeback
                                                  Fee WIN
                                                              +$35
What We Do
Mediate Chargeback fees
                          Processor
                                                 Merchant
                                                              $40
  Consumer                            Merchant    Profit


             Chargeback
                                                 Chargeback   -$97


                                                 Chargeback
                                                   WIN
                                                              +$97


                                                 Chargeback
                                                    Fee
                                                              -$35

             Credit Card Companies               Chargeback
                                                  Fee WIN
                                                              +$35
What We Do
Mediate Chargeback fees
                          Processor
                                                 Merchant
                                                              $40
  Consumer                            Merchant    Profit


             Chargeback
                                                 Chargeback   -$97


                                                 Chargeback
                                                   WIN
                                                              +$97


                                                 Chargeback
                                                    Fee
                                                              -$35

             Credit Card Companies               Chargeback
                                                  Fee WIN
                                                              +$35
What We Do
Mediate Chargeback fees
                          Processor
                                                 Merchant
                                                              $40
  Consumer                            Merchant    Profit


             Chargeback
                                                 Chargeback   -$97


                                                 Chargeback
                                                   WIN
                                                              +$97


                                                 Chargeback
                                                    Fee
                                                              -$35

             Credit Card Companies               Chargeback
                                                  Fee WIN
                                                              +$35
What We Do
 Educate Consumer
                 Processor
                                          Merchant
                                                       $40
Consumer                       Merchant    Profit



                                          Chargeback   -$97


                                          Chargeback
                                            WIN
                                                       +$97


                                          Chargeback
                                             Fee
                                                       -$35

           Credit Card Companies          Chargeback
                                           Fee WIN
                                                       +$35
What We Do
 Educate Consumer
                 Processor
                                          Merchant
                                                       $40
Consumer                       Merchant    Profit



                                          Chargeback   -$97


                                          Chargeback
                                            WIN
                                                       +$97


                                          Chargeback
                                             Fee
                                                       -$35

           Credit Card Companies          Chargeback
                                           Fee WIN
                                                       +$35
What We Do
 Educate Consumer
                 Processor
                                          Merchant
                                                       $40
Consumer                       Merchant    Profit



                                          Chargeback   -$97


                                          Chargeback
                                            WIN
                                                       +$97


                                          Chargeback
                                             Fee
                                                       -$35

           Credit Card Companies          Chargeback
                                           Fee WIN
                                                       +$35
What We Do
Social Media Optimization
                   Processor
                                            Merchant
                                                         $40
  Consumer                       Merchant    Profit



                                            Chargeback   -$97


                                            Chargeback
                                              WIN
                                                         +$97


                                            Chargeback
                                               Fee
                                                         -$35

             Credit Card Companies          Chargeback
                                             Fee WIN
                                                         +$35
What We Do
Social Media Optimization
                   Processor
                                            Merchant
                                                         $40
  Consumer                       Merchant    Profit



                                            Chargeback   -$97


                                            Chargeback
                                              WIN
                                                         +$97


                                            Chargeback
                                               Fee
                                                         -$35

             Credit Card Companies          Chargeback
                                             Fee WIN
                                                         +$35
What We Do
Social Media Optimization
                   Processor
                                            Merchant
                                                         $40
  Consumer                       Merchant    Profit



                                            Chargeback   -$97


                                            Chargeback
                                              WIN
                                                         +$97


                                            Chargeback
                                               Fee
                                                         -$35

             Credit Card Companies          Chargeback
                                             Fee WIN
                                                         +$35
What We Do
Social Media Optimization
                   Processor
                                            Merchant
                                                         $40
  Consumer                       Merchant    Profit



                                            Chargeback   -$97


                                            Chargeback
                                              WIN
                                                         +$97


                                            Chargeback
                                               Fee
                                                         -$35

             Credit Card Companies          Chargeback
                                             Fee WIN
                                                         +$35
What We Do
Increase Your Profits
                  Processor
                                           Merchant
                                                        $40
 Consumer                       Merchant    Profit



                                           Chargeback   -$97


                                           Chargeback
                                             WIN
                                                        +$97


                                           Chargeback
                                              Fee
                                                        -$35

            Credit Card Companies          Chargeback
                                            Fee WIN
                                                        +$35
What We Do
Increase Your Profits
                  Processor
                                           Merchant
                                                        $40
 Consumer                       Merchant    Profit



                                           Chargeback   -$97


                                           Chargeback
                                             WIN
                                                        +$97


                                           Chargeback
                                              Fee
                                                        -$35

            Credit Card Companies          Chargeback
                                            Fee WIN
                                                        +$35
www.consumercreditmediation.com
contactus@consumercreditmediation.com
            801-742-5330

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Dealing with Chargebacks

  • 1. Consumer Credit Mediation
  • 2. The Players Processor Consumer Merchant Credit Card Companies
  • 3. The Sales Process Processor Product -$20 Consumer Merchant Cost Product Cost $20 Credit Card Companies
  • 4. The Sales Process Processor Product -$20 Consumer Marketing Costs $30 CPA Merchant Cost Marketing CPL Costs -$30 CPC CPM Commissions Google Ads Social Media Banners Flyers Newspaper TV Radio Credit Card Companies
  • 5. The Sales Process Processor Product -$20 Consumer Merchant Cost Marketing Sale Price $97 Processing Fees 2%-5% Costs -$30 Processing Fees 2%-5% Sale Price $97 Credit Card Companies
  • 6. The Sales Process Processor Product -$20 Consumer Merchant Cost Marketing Costs -$30 Processing Fees 2%-5% Sale Price $97 Merchant Profit $40 Credit Card Companies
  • 7. The Sales Process Processor Product -$20 Consumer Merchant Cost Marketing Costs -$30 Processing Fees 2%-5% Sale Price $97 Merchant Profit $40 Credit Card Companies
  • 8. The Sales Process Processor Product -$20 Consumer Merchant Cost Marketing Chargeback Costs -$30 Processing Fees 2%-5% Sale Price $97 Merchant Profit $40 Credit Card Companies Chargeback -$97
  • 9. The Sales Process Processor Product -$20 Consumer Merchant Cost Marketing Chargeback Costs -$30 Processing Fees 2%-5% Sale Price $97 Merchant Profit $40 Credit Card Companies Chargeback -$97
  • 10. The Sales Process Processor Product -$20 Consumer Merchant Cost Marketing Chargeback Costs -$30 Processing Fees 2%-5% Sale Price $97 Merchant Profit $40 Credit Card Companies Chargeback -$97 Chargeback Fee -$35
  • 11. The Sales Process Processor Product -$20 Consumer Merchant Cost Marketing Costs -$30 Processing Fees 2%-5% Sale Price $97 Merchant Profit $40 Credit Card Companies Chargeback -$97 Chargeback Fee -$35 Revised Merchant -$185 Loss
  • 12. Where we come in Processor Product -$20 Consumer Merchant Cost Marketing Chargeback Costs -$30 Processing Fees 2%-5% Sale Price $97 Merchant Profit $40 Credit Card Companies Chargeback -$97 Chargeback Fee -$35 Revised Merchant -$185 Loss
  • 13. Where we come in Processor Product -$20 Consumer Merchant Cost Marketing Chargeback Costs -$30 Processing Fees 2%-5% Sale Price $97 Merchant Profit $40 Credit Card Companies Chargeback -$97 Chargeback Fee -$35 Revised Merchant -$185 Loss
  • 14. Where we come in Processor Product -$20 Consumer Merchant Cost Marketing Chargeback Costs -$30 Processing Fees 2%-5% Sale Price $97 Merchant Profit $40 Credit Card Companies Chargeback -$97 Chargeback Fee -$35 Revised Merchant -$185 Loss
  • 15. Where we come in Processor Product -$20 Consumer Merchant Cost Marketing Chargeback Costs -$30 Processing Fees 2%-5% Sale Price $97 Merchant Profit $40 Credit Card Companies Chargeback -$97 Chargeback Fee -$35 Revised Merchant -$185 Loss
  • 16. Where we come in Processor Product -$20 Consumer Merchant Cost Marketing Chargeback Costs -$30 Processing Fees 2%-5% Sale Price $97 Merchant Profit $40 Credit Card Companies Chargeback -$97 Chargeback Fee -$35 Revised Merchant -$185 Loss
  • 17. Where we come in Processor Product -$20 Consumer Merchant Cost Marketing Chargeback Costs -$30 Processing Fees 2%-5% Sale Price $97 Merchant Profit $40 Credit Card Companies Chargeback -$97 Chargeback Fee -$35 Revised Merchant -$185 Loss
  • 18. Tangible Costs Product Costs Customer Acquisition Merchant Processing Fees Chargeback Chargeback Fees Overhead to Fight Chargebacks
  • 19. Intangible Costs High Chargeback Ratios Merchant Reputation in the Processing Industry Online Reputation of Brand Management Ability to Process Credit Cards Online!!!
  • 20. What We Do Fight chagrebacks Processor Merchant $40 Consumer Merchant Profit Chargeback Chargeback -$97 Chargeback WIN +$97 Credit Card Companies
  • 21. What We Do Fight chagrebacks Processor Merchant $40 Consumer Merchant Profit Chargeback Chargeback -$97 Chargeback WIN +$97 Credit Card Companies
  • 22. What We Do Fight chagrebacks Processor Merchant $40 Consumer Merchant Profit Chargeback Chargeback -$97 Chargeback WIN +$97 Credit Card Companies
  • 23. What We Do Mediate Chargeback fees Processor Merchant $40 Consumer Merchant Profit Chargeback Chargeback -$97 Chargeback WIN +$97 Chargeback Fee -$35 Credit Card Companies Chargeback Fee WIN +$35
  • 24. What We Do Mediate Chargeback fees Processor Merchant $40 Consumer Merchant Profit Chargeback Chargeback -$97 Chargeback WIN +$97 Chargeback Fee -$35 Credit Card Companies Chargeback Fee WIN +$35
  • 25. What We Do Mediate Chargeback fees Processor Merchant $40 Consumer Merchant Profit Chargeback Chargeback -$97 Chargeback WIN +$97 Chargeback Fee -$35 Credit Card Companies Chargeback Fee WIN +$35
  • 26. What We Do Mediate Chargeback fees Processor Merchant $40 Consumer Merchant Profit Chargeback Chargeback -$97 Chargeback WIN +$97 Chargeback Fee -$35 Credit Card Companies Chargeback Fee WIN +$35
  • 27. What We Do Mediate Chargeback fees Processor Merchant $40 Consumer Merchant Profit Chargeback Chargeback -$97 Chargeback WIN +$97 Chargeback Fee -$35 Credit Card Companies Chargeback Fee WIN +$35
  • 28. What We Do Educate Consumer Processor Merchant $40 Consumer Merchant Profit Chargeback -$97 Chargeback WIN +$97 Chargeback Fee -$35 Credit Card Companies Chargeback Fee WIN +$35
  • 29. What We Do Educate Consumer Processor Merchant $40 Consumer Merchant Profit Chargeback -$97 Chargeback WIN +$97 Chargeback Fee -$35 Credit Card Companies Chargeback Fee WIN +$35
  • 30. What We Do Educate Consumer Processor Merchant $40 Consumer Merchant Profit Chargeback -$97 Chargeback WIN +$97 Chargeback Fee -$35 Credit Card Companies Chargeback Fee WIN +$35
  • 31. What We Do Social Media Optimization Processor Merchant $40 Consumer Merchant Profit Chargeback -$97 Chargeback WIN +$97 Chargeback Fee -$35 Credit Card Companies Chargeback Fee WIN +$35
  • 32. What We Do Social Media Optimization Processor Merchant $40 Consumer Merchant Profit Chargeback -$97 Chargeback WIN +$97 Chargeback Fee -$35 Credit Card Companies Chargeback Fee WIN +$35
  • 33. What We Do Social Media Optimization Processor Merchant $40 Consumer Merchant Profit Chargeback -$97 Chargeback WIN +$97 Chargeback Fee -$35 Credit Card Companies Chargeback Fee WIN +$35
  • 34. What We Do Social Media Optimization Processor Merchant $40 Consumer Merchant Profit Chargeback -$97 Chargeback WIN +$97 Chargeback Fee -$35 Credit Card Companies Chargeback Fee WIN +$35
  • 35. What We Do Increase Your Profits Processor Merchant $40 Consumer Merchant Profit Chargeback -$97 Chargeback WIN +$97 Chargeback Fee -$35 Credit Card Companies Chargeback Fee WIN +$35
  • 36. What We Do Increase Your Profits Processor Merchant $40 Consumer Merchant Profit Chargeback -$97 Chargeback WIN +$97 Chargeback Fee -$35 Credit Card Companies Chargeback Fee WIN +$35

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