A presentation made to the Communities 2.0 Field Officers meeting on 22nd September 2011

1. PhDDigital Inclusion – New Technology, Participation and Social Justice Matt Chilcott chilcottmatt@gmail.com

2. Background Study focus First findings Discussion

3. Background 2003 to 2005 Community University of the Valleys EU funded programme - Development Officer role – Widening access to HE through negotiating the curriculum approaches – Futurology & Technology 2005 to 2007 Equinex Equal Programme – Development manager role - Use of new technologies to support social and economic inclusion – Equality and Diversity Training from Racial Equality to Homeless Awareness developed with grass roots organisations 2008 to 2011 Institute of Digital Learning – Development Director – research and development role 2011 Communities 2.0 PhD Digital Inclusion

4. Background 2008 - Bridging the Digital Divide in the UK’s Greenest Study – Online case study of EInclusion Recycling C.I.C 2009 - Newport Digital: Community empowerment through Digital Inclusion study 2009 - Basic Skills Awareness and Additional Learning Needs Awareness training in partnership with NIACE DysgCymru 2009 2010 - einclusion: Assistive Technologies and Learning Support in partnership with Ability Net 2010 - People’s Collection Wales Innovation Project: Roman Caerleon Trail 2010/ 11 AHRC Linking the Chains – A Network for Digital Heritage in Wales 2010 Digital Heritage Learning and Knowledge Exchange Zone in Second Life 2011 - ESRC Digital Policy: Connectivity, Creativity and Rights series – Newport, Leicester and Oxford Internet Institute 2011 - Ageing Well and Web 3D Multi-User environments research 2011 - Raglan Under Siege 1646 Augmented Reality Trail 2011 - Digital Inclusion Learning and Knowledge Exchange Zone in Second Life

5. Background 2009 - Newport Digital: Community empowerment through Digital Inclusion study http://idl.newport.ac.uk/newportdigital/index.htm

6. Background 2010 - einclusion: Assistive Technologies and Learning Support in partnership with Ability Net http://idl.newport.ac.uk/digitaltechnologies/index.htm

7. Background 2010 - People’s Collection Wales Innovation Project: Roman Caerleon Trail http://idl.newport.ac.uk/romancaerleontrail/promo

8. Background 2011 - Ageing Well, independent living and Web 3D Multi-User environments research http://www.slideshare.net/idl_newport/matt-chilcott-esrc-event

9. Background 2011 - Raglan Under Siege 1646 Augmented Reality Trail

10. Background 2011 - Digital Inclusion Learning and Knowledge Exchange Zone in Second Life http://idl.newport.ac.uk/digital-inclusion-zone.htm

11. Study Focus Analyse the degree to which digital inclusion initiativeshave enabled the development of a skills base in Wales that are likely to improve digital participation. Detail and analyse the spread of digital inclusion activity. Consider parallel developments in digital inclusion elsewhere in the ecology of new technology developments. Look beyond the immediate context to the ways in which strategic planning for the new developments in digital inclusion are taking shape. Interview a wide range of personnel in key areas.

12. Study Focus The study hypothesis is that there is a correlation between enabling meaningful digital inclusion and the manner in which internet tools are constructed and utilised to support excluded members of society express their sense of identity and cultural heritage. The study will be driven by investigative research to respond to the following lines of inquiry: What methodologies prove effective in hooking people into engaging with the internet and how can these approaches be applied by policy makers to promote inclusive practice in the digital delivery of public services? What is the role of the People’s Collection Wales / Digital Heritage as a hook mechanism in enabling digital participation of excluded groups? What new forms of digital literacy are required to prepare new online participants with the fast evolving internet?

13. Findings Significant research activity internationally – current focus for literature review International perspective – Net Neutrality / Save the Internet / Digital Equality / Identity and freedom of expression Internet Society – no Welsh branch?

14. Findings http://www.connected-earth.com/ Findings

15. Findings http://alcatel.maplecroft.com/loadmap?template=map&issueID=17

16. Findings Findings http://www.isoc.org/ International Network based on Country Chapters, 20 years old, 44,000 members Open, unencumbered, beneficial use of the Internet. Self-regulated content providers; no prior censorship of on-line communications. No discrimination in use of the Internet on the basis of race, colour, gender, disability, language, religion, political or other opinion, national or social origin, property, birth, or other status. Personal information generated on the Internet is neither misused nor used by another without informed consent of the principal. What will the internet look like in 10 years time resources: http://www.isoc.org/tools/blogs/scenarios/

17. Findings T. Becker, M. Hartmann, Y. Punie, and K..J. Ward, “Domestication of Media and Technology”, Maidenhead, Open University Press, 2006. M. Bharat, C. Merkel and A. Peterson-Bishop “The internet for empowerment of minority and marginalised groups” London: Journal of New Media and Society Vol 6 (6), pp.781-802, 2004 H. Boeltzig & D. Pilling “Bridging the Digital Divide for Hard to Reach Groups” IBM Centre for Business and Government, eGovernment Series, 2007, Available from: http://www.communityinclusion.org/pdf/digitaldivide.pdf Community Archives Wales “Community Heritage Pilot Project report”, February 2008 M.Chilcott and J.Hartwig, “Newport Digital: Community Empowerment through Digital Inclusion Study” Proceedings of the Newport Nexus Conference, pp. 101-115, 2009 Available from: http://idl.newport.ac.uk/newportdigital M. Chilcott ‘ International Perspectives on Digital Inclusion Blog, 2009 to present Available From: http://mycommunity.newport.ac.uk/cs/blogs/mchilc01/default.aspx H. B. Duh, E. Y. Do, M. Billinghurst, F. K. H. Quekamd V. H. Chen, “Senior-friendly technologies: interaction design for senior users,” CHI Extended Abstracts, pp. 4513-4516, 2010. HM Government Department for Communities and Local Government “Understanding Digital Inclusion research report” London: Freshminds Crown, 2008 Ofcom‟s Advisory Committee on Older and Disabled People, “Next Generation Services for Older and Disabled people, final report”, 13th September, 2010. Available from: http://www.ofcom.org.uk/files/2010/09/ACOD-NGS.pdf Ofcom‟s “Digital Lifestyles: Adults Aged 60 and over, final report”, May 2010 Available from: http://stakeholders.ofcom.org.uk/binaries/research/media-literacy/digital_lifestyles1.pdf C. Parsons & S. Hicks “Moving from Digital Divide to Digital Inclusion” New Scholarship in Human Services Journal, 2009 Available from: http://www.ucalgary.ca/currents/files/currents/Parsons_final_0.pdf R. Slack & R. Williams “The dialectics of place and space – On community in the Information Age” London: Journal of New Media and Society Vol2 (3), pp. 313-334, 2000 J. Turow & J. Tsui “ The Hyperlinked Society: Questioning Connections in the Digital Age” USA: The University of Michigan Press, 2008 M. Warscauer “Technology and Social Inclusion – Rethinking the Digital Divide” USA: MIT Press, 2003 Welsh Assembly Government “Delivering Digital Inclusion – A Strategic Framework for Wales, Crown, 2010 References

18. Discussion Matt Chilcott chilcottmatt@gmail.com