A flagship CTO event, this has grown into a platform for knowledge-sharing among peer groups steering ICT projects in e-delivery of health care, education and governance. This Forum echoes the Commonwealth's 2013 theme: The Road Ahead for Africa.

1. MK623V001| Commercial in confidence
CTO E-Gov Africa 2013 Summit
The state of broadband readiness for e-Gov
services in Africa
March 26, 2013 • Mantai Murry

2. MK623V001| Commercial in confidence
Confidentiality notice
 Copyright © 2013. The information contained herein is the property of Analysys Mason
Limited and is provided on condition that it will not be reproduced, copied, lent or
disclosed, directly or indirectly, nor used for any purpose other than that for which it was
specifically furnished
2

3. MK623V001| Commercial in confidence
e-Gov services provided will always drive citizen uptake
 Service delivery to citizens
 e-Government must be oriented towards the citizen. As the citizen does not need to be aware of who
exactly in the government provides the required service, inter-agency and intergovernmental e-
governance dimensions are essential
 Interaction with government, availability to ALL citizens
 Not just the minority that can afford infrastructure access; Must be aware that the service exists; Must
have access to the services at all times; Must be capable of accessing services
 Accessibility to records
 Reduction of paperwork and speed of service delivery
 Cost cutting for both the government and the citizens
 Less overlap of agencies
 e-Government can be effective if it is adopted alongside business process re-engineering
 Merely automating existing services is inadequate and does not necessarily produce results
 Benefits of e-Government can only materialise when introduced within an
environment that supports public access to information and services.
3

4. MK623V001| Commercial in confidence
e-Government Readiness Indicators
4
• Broadband Penetration dictated by:
• Affordability
• Infrastructure
• Legislation
• Spectrum
• Adult literacy rates
• e-Gov Service provided
• Telecommunications Index
• Number of personal computers/access devices
• Number of internet users
• Fixed broadband subscribers
• Specific for Africa – number of enabling centers

5. MK623V001| Commercial in confidence
2012 United Nations e-Government development index
5
0
10
20
30
40
50
60
70
80
Africa Americas Asia Europe World
Average
UN Regional Average E-Gov Index
UN E-Gov Index

6. MK623V001| Commercial in confidence
There are many areas still to be addressed in order to
increase e-Gov readiness index in Africa
 Infrastructure
 Architecture
 Visionary and creative ICT leadership
 Technical Expertise
 Informed Targeted Audience/Users
 Well structured Partnerships to stimulate solutions
 Committed budgets over a number of years
 Standards
 Government taking control of how it implements e-Gov services
 Last mile technologies
6Requirements

7. MK623V001| Commercial in confidence
The increase in number of submarine cables will lead to dramatically
lower wholesale capacity pricing, but challenges will remain
 The price for bandwidth will fall as the number of
landing stations in each country increases and
technology improves.
 The structure of cable ownership is diversifying (for
example, consortiums, private, international and local
bodies are getting involved), making the markets more
competitive.
 The region has benefited from Development Funding
Institution (DFI) support for some landing stations that
may otherwise have been unfeasible
 However, the choice of suppliers is still limited in some
countries, so operators may be forced to buy from
competitors. In addition, some operators purchased
capacity for their own use and are not looking to re-sell.
 Other challenges include:
 connecting data networks across borders
 lack of intra-Africa capacity
 unclear regulation regarding landing stations.
 The level of demand is unclear, which could threaten
investor returns. Furthermore, a lack of revenue
information from operators makes it difficult for
investors to estimate the size of the market.
7
Lease price per month per STM-1, selected countries on the west
coast of Africa, 2010–2020 [Source: Analysys Mason, 2012]
0
50
100
150
200
250
300
350
400
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
Leasepricepermonth(USDthousand)
Angola Ghana Namibia
Nigeria South Africa

8. MK623V001| Commercial in confidence
Each access technology has different
strengths and weaknesses
8
Mobile broadband (CDMA, HSPA/HSPA+, LTE)
 Broader geographical coverage than other access
technologies (except satellite)
 Better connection speeds w/advent of 3G (LTE not
coming for a while)—comparable to lower-end FBB
 More competition—more affordable
 Less reliable and more congested which renders it
unsuitable for business-critical applications (pre-LTE)
 In-building coverage
Fixed broadband (e.g. xDSL, WiMAX)
 Suffers from poor quality of fixed networks in most of
Africa
 Generally only available in urban centres
 Lower speed connections than fibre,
 Cables have potential for high fault rates due to poor
infrastructure management
 xDSL: dedicated connection, QoS guarantees, limited
range
 WiMAX: quick to deploy, not as dependent on
incumbent infrastructure, lack of spectrum
Satellite
 High geographic availability
 Expensive—but sometimes is the only option. Good for
low density areas—which describes much of Africa.
 Independent of existing infrastructure
 end-to-end support for high-bandwidth bursts
 Significant initial investment
 High latency – may not suit some applications
 user requirement for a sky view
Fibre (FTTB)1
 Can be dedicated connection
 Higher capacity than other access technologies
 High cost of getting fibre to the location when other
pre-existing connectivity available
 Vulnerable to accidental or malicious fibre breakage
1. Fibre is considered separately from fixed BB due to substantially different characteristics

9. MK623V001| Commercial in confidence
Contact details
9
Mantai Murry
Senior Consultant
mantai.murry@analysysmason.com
Analysys Mason Limited
Exchange Quay
Manchester M5 3EF, UK
Tel: +44 (0)845 600 5244
Mobile: +27 (0)76 793 0614
Fax: +44 (0)161 877 7810
www.analysysmason.com
Registered in England No. 5177472