1. P R O J E C T B Y :
A L E C M O L T E R
C O L I N S Z N A I D E R
J E S S I C A W I Z A
Student Engagement vs. Student
Satisfaction at Carroll University.
Will it lead to more “giving back”?

2. Introduction
 Hypothesis: student engagement is related to
student retention, satisfaction and ultimately more
“giving back” to Carroll.
 Definition of student engagement
 Secondary & primary research
 Pilot Study
 Questionnaire

3. Data Collection
 Population: Carroll University students
 Nonprobability convenience sample
 Separate campus locations

4. Pilot Study
 See if there is a correlation
 If any bias or validity
 10 students
 9 involved in an org.
 10 attended events
 8 overall satisfied with Carroll
 8 likely to give back

5. Questionnaire
 First half deals with if students are engaged in orgs
and events.
 Second half deals with how satisfied students are
with Carroll services and if they would give back.
 Types of questions:
 Multiple choice
 Dichotomous
 Likert scales
 Open ended

6. Special Considerations & Limitations
 Random error
 May lack content validity
 May have construct validity
 Sample size/selection
 Time

7. Analyses & Findings
 90 students administered questionnaire
 Percentages & correlation analysis
 Findings:
 25 not in an organization
 36 involved in 2 or more, 29 involved in 1
 22 do not attend events (12 live off campus)

8. Analyses & Findings
 Students are overall satisfied with the services offered

9. Analyses & Findings
 93% would recommend Carroll
 69% said they would give back

10. Analyses & Findings
 88% involved in orgs and or events
 86 say that they are overall satisfied with their
Carroll experience
 Correlation Analysis
 0.535 between satisfaction and likelihood to give back

11. Conclusions & Recommendations
 Hypothesis correct
 More involved = more satisfied = more $$
 No difference between on/off campus living
 Focus on getting students involved
 Further research on events and recommendations
 Update website