The document provides an update on Project ICE, which aims to integrate the City's various software systems. It discusses progress made with the MUNIS, TRAKiT, and CAYENTA systems. MUNIS financials are nearing completion and user acceptance testing will begin in March. TRAKiT configuration is complete and training is ongoing with the goal of an April go-live. CAYENTA discovery sessions are underway with the focus on facilities, fleet, and work order management with the goal of a November/December 2015 go-live. The project faces challenges with transition periods between systems, change management, and staffing resources. An extensive meeting and training schedule is outlined to guide implementation.
6. Progress Since April 2014
MUNIS – Phase 1 Financials
Software configuration is nearing completion
MUNIS Financials’ Core Team training started in November
Interfaces between the 3 applications continue being defined
Continuing decisions on how the business processes will work
TRAKiT
Software is installed, configured and in test
Core Team training complete
Interfaces to MUNIS Financials have been designed, tweaks being made
CAYENTA – Phase 1
Contract was signed August 25, 2014
Initial implementation approach revised
Project Schedule reworked to support Nov/Dec 2015 go-live
Discovery and configuration sessions underway
6
7. The Race is on…
Q1 FY15 Q2 FY15 Q3 FY15 Q4 FY15 Q1 FY16
Oct Nov Dec Jan
Q1 FY16
Oct Nov Dec JanFeb FebMar MarApr May Jun Jul Aug Sep
MUNIS
Utility Billing
MUNIS
HR & Payroll
MUNIS
Financials
TRAKiT
Planning
Development
Code Enforcement
CAYENTA
Work Management
7
8. Current Challenges 8
►Gap Transition Periods between individual systems start up
►Each application has a different start up date – there
are “gap periods” where departments will be working in
both the old and the new systems
►Departments need to proactively estimate the impact
on their staff and plan for the transition periods
►“Gap” processes and procedures need to be refined
and tested
►Change Management
►Very few city staff will be untouched by this change
►Successful change requires a level of engagement for
all staff
►Human Resources/Payroll
►Project Phase adjustment will require process
adjustments by subject matter experts and core team
leads.
9. Current Challenges 9
►Utility Billing
►Phase start up will add additional integration and staff
resource demands.
►Staff Resources
►ICE Project demands for data conversion, configuration,
testing and training are taxing available staff resources.
►Daily operations requirements remain.
10. ICE Meeting and Training
Schedule
10
Monday Tuesday Wednesday Thursday Friday
Jan19-23
MLK Holiday
CAYENTA
Discovery
WO, PM,
& Asset
Mgnt
TRAKiT
Testing
CAYENTA
Discovery
WO, PM,
& Asset
Mgnt
MUNIS
Content
Mgnt
Training
TRAKiT
Testing
CAYENTA
Discovery
WO, PM,
& Asset
Mgnt
MUNIS
Contract
Mgnt
Training
TRAKiT
Testing
MUNIS
Cash Mgnt
Sungard
Munis
Transition
Transitio
n
Planning
CAYENTA
Discovery
WO, PM,
& Asset
Mgnt
MUNIS
Workflow
and
Security
Training
TRAKiT
Testing
CAYENTA
Discovery
WO, PM,
& Asset
Mgnt
MUNIS
Workflow
and
Security
Training
TRAKiT
Testing
CAYENTA
Discovery
WO, PM,
& Asset
Mgnt
MUNIS
Workflow
and
Security
Training
TRAKiT
Testing
Jan26-30
Change
Mgnt
Project
Team
Mtgs
MUNIS
AR
Training
TRAKiT
Testing
MUNIS
General
Billing
Training
TRAKiT
Testing
MUNIS
Cashierin
g Process
Training
TRAKiT
Testing
MUNIS
EFT and
Pos Pay
Trng
CAYENTA
Interface
Workshop
Feb2-6
Change
Mgnt
Project
Team
Mtgs
11. ICE Meeting and Training
Schedule
11
Monday Tuesday Wednesday Thursday Friday
CAYENTA
Overview
and
Discovery
Financial
Fixed
Assets
MUNIS
System
Training
TRAKiT
Testing
CAYENTA
Overview
and
Discovery
Financial
Fixed
Assets
MUNIS
System
Training
TRAKiT
Testing
CAYENTA
Overview
and
Discovery
Inventory
MUNIS
Project &
Grant
Account
Training
TRAKiT
Testing
CAYENTA
Interface
Workshop
Feb9-13
Change
Mgnt
Project
Team
Mtgs
New
Process
TRAKiT
3rd Pass
Review
CAYENTA
General
Ledger
and
Payroll
MUNIS
Purchasin
g Training
TRAKiT
3rd Pass
Review
CAYENTA
General
Ledger
and
Payroll
MUNIS
Inventory
Training
TRAKiT
3rd Pass
Review
CAYENTA
General
Ledger
and
Payroll
MUNIS
AP
Training
TRAKiT
3rd Pass
Review
Feb16-20
CAYENTA
Interface
WorkshopChange
Mgnt
Project
Team
Mtgs
CAYENTA
System
Configurat
ion
MUNIS
AR
General
Billing
Training
CAYENTA
System
Configurat
ion
MUNIS
Cashierin
g
Training
CAYENTA
System
Configurat
ion
MUNIS
Cash
Mgnt and
Contract
Mgnt
Training
Feb23-27
Change
Mgnt
CAYENTA
Interface
Workshop
Project
Team
Mtgs
12. ICE Meeting and Training
Schedule
12
Monday Tuesday Wednesday Thursday Friday
MUNIS
Condition
al User
Accept
Test//
End User
Training
CAYENTA
Function
Testing
MUNIS
Condition
al User
Accept
Test//
End User
Training
//Phase
III
CAYENTA
Function
Testing
MUNIS
Condition
al User
Accept
Test//
End User
Training
//Phase
III
CAYENTA
Function
Testing
MUNIS
Condition
al User
Accept
Test//
End User
Training
//Phase
III
MUNIS
Conditiona
l User
Accept
Test// End
User
Training
Mar2-6
Change
Mgnt
Project
Team
Mtgs
Mar9-13
MUNIS
Condition
al User
Accept
Test//
End User
Training
TRAKiT
System
Validation
CAYENTA
Function
Testing
MUNIS
Condition
al User
Accept
Test//
End User
Training
//Phase
III
TRAKiT
System
Validatio
n
CAYENTA
Function
Testing
MUNIS
Condition
al User
Accept
Test//
End User
Training
//Phase
III
TRAKiT
System
Validatio
n
CAYENTA
Function
Testing
MUNIS
Condition
al User
Accept
Test//
End User
Training
//Phase
III
TRAKiT
System
Validatio
n
MUNIS
Conditiona
l User
Accept
Test// End
User
Training
TRAKiT
System
Validatio
n
Change
Mgnt
Project
Team
Mtgs
Mar16-20
MUNIS
Condition
al User
Accept
Test//
End User
Training
CAYENTA
Function
Testing
MUNIS
Condition
al
UAT//Pre
Live
Support
// End
User
Training
CAYENTA
Function
Testing
MUNIS
Condition
al
UAT//Pre
Live
Support
// End
User
Training
CAYENTA
Function
Testing
MUNIS
Condition
al
UAT//Pre
Live
Support
// End
User
Training
MUNIS
Conditiona
l User
Accept
Test// End
User
Training
Change
Mgnt
Project
Team
Mtgs
13. ICE Meeting and Training
Schedule
13
Monday Tuesday Wednesday Thursday Friday
Mar23-27
CAYENTA
Function
Testing
MUNIS
Final
System
Preps
TRAKiT
End User
Training
CAYENTA
Function
Testing
MUNIS
Final
System
Preps
TRAKiT
End User
Training
CAYENTA
Function
Testing
MUNIS
Final
System
Preps
TRAKiT
End User
Training
TRAKiT
Admin
Training
Change
Mgnt
Project
Team
Mtgs
Mar30-Apr3
MUNIS
Final
System
Preps
MUNIS
Final
System
Preps
TRAKiT
End User
Training
MUNIS
Go-Live
TRAKiT
End User
Training
MUNIS
Post Go-
Live
TRAKiT
End User
Training
TRAKiT
End User
Training
Change
Mgnt
Project
Team
Mtgs
Apr6-10
MUNIS
Post Go-
Live
MUNIS
Post Go-
Live
TRAKiT
Final Go-
Live
Preps
MUNIS
Post Go-
Live
TRAKiT
Final Go-
Live
Preps
MUNIS
Post Go-
Live
TRAKiT
Final Go-
Live
Preps
MUNIS
Post Go-
Live
TRAKiT
Final Go-
Live
Preps
Change
Mgnt
Project
Team
Mtgs
14. ICE Meeting and Training
Schedule
14
Monday Tuesday Wednesday Thursday Friday
Apr13-17
TRAKiT
Final Go-
Live
Preps
TRAKiT
Final Go-
Live
Preps
TRAKiT
Go-Live
TrakiT
Post Go-
Live
TrakiT
Post Go-
Live
Change
Mgnt
Project
Team
Mtgs
Conservative estimate is approximately 6150 man hours between
now and TRAKiT go-live on April 15th.
15. The Next 90 Days…
MUNIS Financials Phase I go-live on April 1st
MUNIS Utility Billing Phase III Starts Up – March 2015
TRAKiT go-live – April 15th
Cayenta Configuration and Functional Testing
15