Thousands of stores in over 20 countries run iVend Retail to manage their retail operations. Successful retailers have efficient and integrated business processes compared to their competition. Starting from the front-end cash register/ POS, back-office systems, Fulfillment Systems, Customer Loyalty System, Retail Business Intelligence, Inventory Management to Planning Engine, integrated Web Storefront and many other retail processes should talk to each other efficiently for successful retailing. iVend suite of Retail Applications manages every aspect of retail operation. Its ability to integrate with almost any ERP & its SAP certified integration along with PCI certified security standard makes iVend retail an unparalleled retail software in the industry. Large retailers with hundreds of stores can run the entire iVend Suite of Retail Applications to become more efficient and profitable. While small retailer with 20-30 store chain can also run required iVend modules today and opt for advanced iVend modules as-and-when the retail chain grows. iVend lets you grow at your pace and helps you adopt every innovation in retail industry when you are ready. iVend Suite of Retail Applications has following components: iVend Retail – Enterprise, Store & POS iVend Loyalty – Loyalty Management System integrated with physical and online stores iVend Web Storefront – E-commerce & M-commerce platform integrated with iVend Enterprise iVend Mobile – Mobility Solutions for in-store Mobile POS iVend Analytics – Retail Business Intelligence integrated with iVend Retail & your ERP iVend Retail, a PCI compliant and SAP Certified solution, is a complete Retail Management Software, seamlessly integrated with SAP suite of Business Management Applications. iVend APIs can be integrated with any other modern ERP system for back-end accounting operations.

1. Retail Management
Solution

2. Our Customers (Partial List)

3. Demonstration Sequence
Overview
Business Architecture
iVend Enterprise
Management Console
iVend POS
Reports and Inquiries

4. CitiXsys Fast Facts
Business Drivers
Products in Retail, Warehousing, One of the Largest SAP® Solution Strategic Partner for SAP
Distribution for SAP® Business Partner Ecosystem Opportunities
One, SAP® Business All-In-One
and SAP ERP ECC 6.0
Operating Locations in US, Canada, Panama, Mexico, UK, Australia, Singapore and India
Global Employee Count: 225+

5. Product Portfolio
Retail Warehousing & Planning &
Management Distribution Analysis
iVend Retail Inventory Pro iPlan – Enhanced MRP with
OTB
Item Matrix Inventory Pro on Radio
Frequency iView – Business
iVend Loyalty Intelligence
iVend Mobile
iVend e-Store
CitiXsys Vertical Solutions

6. Retail Management
Fastest iVend Retail Seamless SAP Not just a
Growing – A complete integration Certified Point Of Sale
Vertical end-to-end with SAP Integration Solution
Retail Business One
Application and SAP
Business All-
In-One

7. Market for iVend Retail
XL > 500 Stores
L 200 – 500 Stores High-endMarket
Mid-rangeMarket
M 40 – 200 Stores
Ideal Spot
Low-endMarket
M 8 – 40 Stores
S <4 Stores
High End Market Mid Range Market Lower End Market
iVendRetail on SAP Retail iVendRetail on SAP Business iVend Retail with SAP
ERP 6.0 One Business One Starter Pack

8. iVend Retail – Application Stack
Retailer’s Challenges and iVend/ SAP Positioning
Retail Management Process Management
• Integrated Retail System • Strong Forecasting & Planning
• Scalable Retail System • Integrated Business Intelligence
• Integrated ERP Systems • Effective Loyalty Program

9. Overview
End to End Retail Management Solution
Seamless and deep integration with SAP suite of Business Management Applications
Highly scalable
• From single store to hundreds of stores across geographies
Ease of deployment, use and maintenance
Low Cost of Ownership

10. Industry Specific Solutions
Apparel Footwear Optical Stores Sports Goods Book Stores Specialty Departmental Wine
Retail Stores Stores
Seamless integration with Customer Management & Loyalty
Business Management
Applications Effective price & Promotion
Challenges in Management
Retail Inventory control
&Replenishment Maintainability & Scalability to
respond to business changes
Loss prevention and Control

11. Business Architecture (Deployment Landscape)
Store Operations
Store 1
Head Office
iVend Enterprise Server
Typically spread across different
iVend Store iVend POS geographical locations
Manager Station Terminal
Ethernet
• Head Office
• Store
Ethernet
Three (3) licensed components
Internet
• iVend Enterprise (at HO)
• iVend Store (at Store for Store Manager
Store iVend POS functions)
Server Terminal
SAP Business One Server
• iVend POS (Till/Register functions)
• SAP Business One Server
Store 2 Stores connected to HO over the Internet
• SAP Retail with/ without
POSDM
• SAP ERP (ECC 6.0)
POS connected to iVend Store over LAN
Ethernet
• iVend APIs for 3rd party
Tablet POS over WI-FI
n Number of stores
integrations
Store iVend POS
Server Terminal

12. iVend Retail – Enterprise
• Licensed component configured at the head office
• Integrates iVend processes with core business management
application
• Gets configured as a combination of a database and Integration &
Replication services
• Allows head office users to define, setup and control the Retail
Enterprise
– Stores
– User Rights
– Promotions & Schemes
– Other Retail Settings
• iVend Retail deploys two services
– Integration and Replication
• Replication service used to replicate master and transactional data
across the Retail Enterprise
• Integration service used to integrate transactions between iVend
Retail and the business management application
• User configurable frequency for these services
• Service Manager, which appears in the system tray allows
monitoring of these services
• Integration monitor displays all messages related to integration –
also allows downloading error messages (if any)

13. iVend Retail – Enterprise
Ease of use
• Similar interface for Head office operations
and Store Manager
Head Office functions
• Definition & Setup of Retail Enterprise
• Master Data Management & Configuration
• Pricing & Promotion Management
Store functions
• Till definition & Management
• Roles & User Rights
• Transaction Management with HO and other
stores
• Local Purchase & Expense Management

14. iVend Retail – Point Of Service (POS)
Licensed Component
Connected to iVend Management
Console at the store
Connection only over LAN
High levels of flexibility in usage
• User specific settings possible on different tills
• Create teams and assign them to tills
• Multi – language support at the till

15. Loyalty Management - In Store Transactions
Setup and manage multiple loyalty
schemes which assign points on customer
purchases
Define ageing criteria for loyalty points
Redeem loyalty points against new
customer purchases
Loyalty points can be redeemed across the
network of stores
Customers can be informed about their
points via e-mail, text messages, etc.
Facility to define group memberships
Store manager can override expired points
Intuitive operational and business
reporting

16. SAP Business One Integration
Integrate UDFs on Business Partner
Master Data and Item Master Data
Over 17 other masters including
• Item Master
• Customers
• Warehouses
• Price lists & Special prices
• Serial and batch numbers

17. Reporting
Generate reports to analyze:
• Sales breakups
• Identify slow-moving items
• Sales for any day
by store
Item
Item Group
Customer
Customer Group
Sales Person
Multiple reports in the following categories:
• Sales
• Collection
• Inventory
• Fulfillment
Reports can be previewed on screen, printed, or exported to Office Excel,
Office Word, and other applications and formats supported by
the Microsoft Windows operating system.
Ability to edit existing reports as per the user format.
New reports can also be added using the custom reporting feature

18. Global Footprint
North America
4 offices EMEA
1 office
Southeast Asia
1 office
South Asia
3 offices
Asia Pacific
3 offices
Latin America
2 offices
As on December 2011

19. Global Footprint
North America Asia Pacific Southeast Asia
CitiXsys Americas Inc. CitiXsys Australia Pty Ltd CitiXsys Australia Pty Ltd
Rockefeller Center Sydney 3 Temasek Avenue
7th floor, 1230 Avenue of the Americas Tower 2, Level 20, 201 Sussex Street Level 21 Centennial Tower
New York NY 10020 Sydney NSW 2000 Singapore 039190
USA Australia T: 65 6549 7417
T: 1 212 745 1365 T: 61 2 9006 1616 F: 65 6549 7001
F: 1 212 618 6309 F: 61 2 9006 1515 E: singapore [at] citixsys.com
E: newyork [at] citixsys.com E: sydney [at] citixsys.com
Chicago Melbourne South Asia
The Merc, West Loop, 22nd Floor, Level 27, 525 Collins Street CitiXsys Technologies Ltd
30 South Wacker Drive Rialto South Tower A-24/5, MCIE, Mathura Road
Chicago, IL 60606 Melbourne 3000 New Delhi 110044
USA Australia India
T: 1 630 359 5956 T: 61 3 9935 2916 T: 91 11 42696666
F: 1 630 303 9706 F: 61 3 9935 2750 F: 91 11 42696600
E: chicago [at] citixsys.com E: melbourne [at] citixsys.com E: newdelhi [at] citixsys.com
Perth
Latin America Level 29, Forrest Centre EMEA
CitiXsysLatAm Corporation 221 St Georges Tce CitiXsys UK Ltd
World Trade Center Perth WA 6000 Lakeside House, 1 Furzeground Way
53rd Street, Marbella Australia Stockley Park, Uxbridge UB11 1BD
1st Floor, Commercial Area T: 61 8 9288 0662 United Kingdom
Panama City, P.O. Box 0832-0588 F: 61 8 9481 3177 T: 44 207 193 5607
T: 1 630 359 5956 E: perth [at] citixsys.com F: 44 207 681 1016
F: 1 646 349 3441 E: london [at] citixsys.com
E: panama [at] citixsys.com

20. Thank You
For more information:
sales@citixsys.com
www.citixsys.com