To understand how national health leaders view contemporary challenges and opportunities, the Cisco® Internet Business Solutions Group (IBSG) and Princeton Survey Research Associates International (PSRAI) surveyed more than 100 senior leaders from 16 nations. The health leaders’ survey responses test several commonly held beliefs and provide thought-provoking opportunities.

1. National Opportunities for Health InnovationA Global Perspective Global Healthcare and Economics Practices Cisco Internet Business Solutions Group Frances Dare, Director May 2011

2. 102 16 6 continents nations leaders Sources: Cisco IBSG Healthcare Practice, Cisco IBSG Research & Economics Practice, and Princeton Survey Research Associates International, December 2010

3. 34% Access 20% Efficiency 19% Quality

4. 35% Provider Maldistribution 20% Not Enough Providers 19% Inappropriate Referrals Sources: Cisco IBSG Healthcare Practice, Cisco IBSG Research & Economics Practice, and Princeton Survey Research Associates International, December 2010 4 Internet Business Solutions Group Cisco Public Cisco IBSG © 2011 Cisco and/or its affiliates. All rights reserved.

5. 65% Greatest near-term potential Health-professional communication and collaboration Sources: Cisco IBSG Healthcare Practice, Cisco IBSG Research & Economics Practice, and Princeton Survey Research Associates International, December 2010 5 Internet Business Solutions Group Cisco Public Cisco IBSG © 2011 Cisco and/or its affiliates. All rights reserved.

6. Three phases for telehealth-based innovation Sources: Cisco IBSG Healthcare Practice, Cisco IBSG Research & Economics Practice, and Princeton Survey Research Associates International, December 2010 6 Internet Business Solutions Group Cisco Public Cisco IBSG © 2011 Cisco and/or its affiliates. All rights reserved.

7. 84% National centers of excellence “viable” Sources: Cisco IBSG Healthcare Practice, Cisco IBSG Research & Economics Practice, and Princeton Survey Research Associates International, December 2010 7 Internet Business Solutions Group Cisco Public Cisco IBSG © 2011 Cisco and/or its affiliates. All rights reserved.

8. ~10% Telehealth approaches “very common” Sources: Cisco IBSG Healthcare Practice, Cisco IBSG Research & Economics Practice, and Princeton Survey Research Associates International, December 2010 8 Internet Business Solutions Group Cisco Public Cisco IBSG © 2011 Cisco and/or its affiliates. All rights reserved.

9. A Call to Action Governments Private Sector Professionals

10. Moving from vision to reality Next steps for the health of nations

11. http://www.cisco.com/web/strategy/healthcare/index.html