1. IntroductionIntroduction
 For young people: this is history
 Advice: study the sheets
 Why?
 It is about your business future and your skills for the
reputation economy
Chris Noordam May 2013

2. CMGCMG
CMG (Computer Management Group) was a consulting
company focused on telecom and computing.
It was founded in 1964 and was acquired by Logica in
2002.
Some inspiring policies and practices

3. OUR VALUES

4. Building high-trust in relations(1)Building high-trust in relations(1)
HOW TO TRUST OTHER PEOPLE
 Competence: select right staff
 Openness: inform how things are going
 Trustworthiness: give them responsibility
 Justice: know what their interests are

5. Building high-trust in relations(2)Building high-trust in relations(2)
HOW TO ENLARGE YOUR TRUSTWORTHINESS
 Competence: stimulate education
 Openness: give feedback
 Trustworthiness: be incorruptable
 Justice: be a determined leader

6. OUR STAFF

7. Our most important staff policies(1)Our most important staff policies(1)
FAIRNESS & EQUALITY
 Pay must be based on merit only
 Equal opportunities/equal benefits
 Step down if you cannot cope with the job
 No discrimination
 Unequal pay for unequal worth
 Promotion from within
 No status symbols
 Share ownership encouraged

8. Our most important staff policies(2)Our most important staff policies(2)
OPENNESS
 Strong profitibility allow good staff above market pay
 Anyone can ask questions of anyone else in CMG
 Honest to others about strenghts and limitations
 People should not have to solve things on their own
 Communication as open as possible
 Open salaries in the company

9. OUR LEADERSHIP

10. CMG managementCMG management
 No job descriptions
 Manager’s job is to change things
 Perfection is the enemy of the good
 Leadership by example
 Business like
 Teamplayer
 High standards bring high moral
 Define clear and limited tasks
 Best people promoted
 Strong personal commitment
 Respect our values

11. DOING BUSINESS

12. A CMG business managerA CMG business manager
 Vision
 Relationship builder
 Inspiring people
 Entrepreneur; make things happen
 Business language (boardroom talk)
 Cooperates with collegues (team-driven)
 Long term relations; no quick wins
 Negociator

13. Your business profileYour business profile
 Social presence
 Taking charge
 Proactive
 Understanding client’s business
 Add value to client
 Businesslike
 Strong personal commitment

14. TO SUMMARIZE

15. Shared economyShared economy
You are here to serve other people
Together we are strong

16. More info?More info?
http://en.wikipedia.org/wiki/CMG_(company)