1. Christine L. Bouwens
561 Marbletown Road, Newark, NY 14513
315.879.7433
B00493427@bryantstratton.edu
SUMMARY:
It is my number one priority to look towards an organization that operates under
the umbrella of the highest ethical standards.
EDUCATION:
Bryant & Stratton College, Rochester, NY
Medical Administration Diploma, Current GPA: 4.0
Anticipated Graduation: December 15, 2016
A.A.S., Medical Administration, Current GPA: 4.0
Anticipated Graduation: May 15, 2016
 Dean’s List – Summer 2016
FingerLakes Community College, Canandaigua, NY
A.A. Social Science & Fundamentals of Nursing
Graduation: 2014
RELATED COURSES / SKILLS:
EXPERIENCE:
Hallmark Crown July 1014-May 2016
 Computer Skills  Medical Terminology
 QuickBooks  Anatomy & Physiology
 Internet Navigation  Healthcare Ethics
 Office Systems  Micro Biology
 Clinical Procedures  Psychology
 Insurance Claims  Word
 Organized  Customer Service experience
 Communications  Team-Oriented

2. Merchandising
 Creative response to visual merchandising and display
 Promotional seasonal sales displays
 Provided interface with potential customers
 Managed various projects and ensured completion within deadlines to every
detail of assigned project
 Networking
 Reporting skills
 POS display setup and take down
 Audited and maintained inventory levels
 Public and in house customer service
 Attention to detail
EGDI Hand & Occupation Therapy, Geneva, NY April 2014-Sept. 2014
Medical Administration Assistant
 Gained working knowledge of office software
 Filed and secured medical records
 Gathered medical patient history and accurately established new patient
records
 Verified patient insurance and requested ongoing visits
 Booked and rescheduled patient appointments
 Gathered co-pays and applied to payment balance
 Opening and closing procedures per office policy
 Received complete and accurate messages
 Distributed mail per office policy
 Managed clean and orderly waiting room and clinical area
Auto Body Shop 2011-2012
Office Manager
 Maintained, monitored jobs and employee scheduling to obtain effective
customer service within established time zone
 Prepared work orders and assigned duties to varies staff
 Gained working knowledge of Allstate collision software
 Managed all accounts receivable and payable
 Ordered all parts and services needed to complete jobs
 Customer and Public relations
 Computer applications
 Insurance verifications and supplemental requests, via phone, fax and email
 Cash handling
 Analyzed customer problems, performed troubleshooting and resolved all
issues

3.  Performed quality monitoring and executed required needs
 Business and customer correspondence
 Executed security protocols per business policy upon closing
 Maintained clean, orderly waiting room
Auto Zone 2010-2011
Assistant Manager
 Developed relations with customers and community for long term growth in
business
 Ensured and provided an optimal level of customer support and guidance
 Stimulated sales and attained personal as well as store goals
 Evaluated all transactions, prepared revenue reports, bank deposits and
ensured accuracy
 Maintained inventory control, and store merchandising standards
 Maintained cash handling standards
 Secured security protocol per company policy at open and close
 Participated in weekly district conference calls
 Accurately downloaded, interpreted and displayed all district daily
documentation pertaining to weekly sales and goals
 Executed weekly and promotional merchandising
 POS displays, signage
 Maintained an orderly and clean work environment
Full-Moon Campground 2006-2008
Owner / Operator
 Developed relations and maintained customer satisfaction
 Water quality testing, monitoring and purification
 Meant and maintained NYS Health code water standards
 Maintained sewage removal per NYS Health codes
 Meter Reading
 Collections
 Billing
 Accounts receivable and Payable
 Kept accurate records
 Prepared taxes
 Banking
 Cash handling
 Advertising
 Public relations
 Coordinated entertainment events
 Maintained the grounds
 Security

4. Auto Collision Shop 1989-2010
Office Manager
 Customer and Public relations
 Advertising
 Office Applications
 Accounts payable and receivable
 Cash handling
 Resolved customer issues
 Scheduled jobs
 Monitoring of customer and employee satisfaction
 Ordering parts
 Maintained inventory levels
 Mixed paint
 Tax preparation
 Networked
 Verified insurance
 Prepared of all insurance claims
Pizza Hut 1979-1985
Shift Supervisor
 Opening and Closing duties
 Execution of security protocol per company policy
 Key holder
 Reconciliation of beginning and end of day sales
 Prepared bank deposits
 Secured safe
 Prep
 Cook
 Waitress
 Customer Service
 Inventory
 Established consistent methods of communication with store manager