1. Christina Vaughan HOME: (905) 862-3448
cmvaughn@gmail.com
Centre Coordinator
Highly analytical thinker with demonstrated talent for planning, initializing and implementing operational
procedures and streamlining complex work procedures. Knowledgeable professional, offering more than 21 years
of experience of providing a diverse range of managerial and medical administrative services. Collaborative team
player, who is adaptable with a positive attitude, able to understand changing needs of a department, learning and
adopting new systems and workflow processes.
CORE COMPETENCIES
● Expert level of utilizing MS Office software applications as well as ​Citrix, Excel, Quickbooks, Practice Perfect
and Med Sched
● Strong medical terminology and therapeutic patient communication skills
● Exceptional management of invoices, petty cash, submitting and accounting processes for expenses
reimbursement
● Keyboarding (50 WPM)
● Daily cash control reporting
● Bank deposits
● Month end financial reports
● Inventory
● In­depth knowledge of typing correspondences, reports and other documents
● Excellent organizational/multi­tasking skills, organizing workloads to meet established priorities
● Ability to assess and deal with pressure and changing priorities
● Strong communication skills; oral and written
PROFESSIONAL EXPERIENCE
CPM a Division of the AIM Health Group 1994 to 2015
Centre Coordinator
Progressed through increasingly responsible positions and challenging assignments over a 21 year period,
providing administration and managerial in a clinic of 10 physicians in pain management and chiropractic &
massage therapy
● Proactively managed all aspects of OHIP billing including submission, error claims, reconciliation, WSIB,
extended health plans, third party and uninsured services ensuring all were organized and error free
● Maintaining physicians daily schedules
● Scheduling, booking and time management of therapists and patients
● Overseeing patient bookings and referrals/​​ensure patient records are current and accurate
● Direct the work of Assistant Centre Coordinator and receptionists
● Provide administrative support to the entire office, including data entry and typing correspondence
● Maintaining adequate inventory of medical and office supplies
● Typing and transcribing of medical letters and reports
● Participate in training /knowledge sharing to grow skills & broaden knowledge
● Handling patient complaints and escalate when necessary.

2. Christina Vaughan HOME: (905) 862-3448
cmvaughn@gmail.com
PROFESSIONAL DEVELOPMENT AND TRAINING
Medical Administration Diploma Toronto School of Business
Business Certificate Durham College
Active participant in continuous learning programs
Certificates acquired:
Emergency first aid/CPR
Conflict resolution
Advanced Document Navigation and Document Reviews in Word 2007
Outlook proficiency
Critical Thinking Essentials: Applying Critical Thinking Skills
Creativity: Developing and Communicating Ideas
Promoting Creative Thinking
Information Security