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SOURCE Corporate Overview and History
1. Corporate
Overview
Have questions? Contact us at:
(800) 788-9598 or www.source.com
Š2015SOURCE,Inc.|CO-ABSCV.2|03-02-15
About SOURCE
Our mission is to exceed the expectations of our customers by creating value as the trusted business partner in the
communications eco-system, through the integration of people, technology and systems.
Our history
Founded in 1971
Started as a cabling company and
reselling decomissioned phone
equipment
1991
Inventory logisāĻ§cs business was created,
assets distributed with serialized barcoding
and tracking system
2008
Added UniīŦed CommunicaāĻ§ons to our
soluāĻ§ons porĤolio, specializing in
opāĻ§mizing exisāĻ§ng investments
2015
OīŦering services in virtualizaāĻ§on,
cloud and hybrid soluāĻ§ons, strategic
roadmaps and soluāĻ§on architecture
2004
Opened our third oīŦce in St. Louis, MO
2001
Began oīŦering maintenance services
1989
AÄer starāĻ§ng repair services internally in
1986, we opened warehouse oīŦces,
developing services for inventory logisāĻ§cs,
refurb and repair used inventories for customers
1996
Created our Avaya pracāĻ§ce,
maintaining PlaāĻ§num Partner status
since 2002
2005
Created our Cisco pracāĻ§ce,
maintaining our Partner status
since 2005
2010
Created our MicrosoÄ Lync pracāĻ§ce,
achieved Gold status in our īŦrst year
2. Š2015SOURCE,Inc.|CO-ABSCV.2|03-02-15
Corporate
Overview
Have questions? Contact us at:
(800) 788-9598 or www.source.com
About SOURCE
SOURCE maintains relationships with over 60 product and service providers.
Strategic Partnerships
Avaya, Microsoft, Interactive Intelligence, and Cisco
Solution Partnerships
Oracle, Virsae, IR/Prognosis, Verint, Calero, Telstrat, Spectralink, SNOM, Polycom, Plantronics, Zeacom, AVST,
Nectar, Mutare, Jabra, Intelepeer, InfoPlus, Tango Networks, RedSky, Geomant, Computer Instruments, Common
Voices, Great America, Uptivity, Audiocodes, Aspect, Aruba Networks, Amcom, 911 Enable, Taske, Metropolis,
Sonus, Dialogic, Dell, Engage, Oaisys, VocalCom, Objectel and 911ETC
Inventory
for your business
SoluāĻ§ons
Services
Maintenance
And refurbishment
Repair
Management
Project
Third party and custom integraāĻ§on
Contact center staīŦng
Call distribuāĻ§on issues
ApplicaāĻ§on development
System administraāĻ§on and monitoring
Tier III support
Disaster recovery and conāĻ§nuity
24/7 Monitoring
MAC services
SLA ReporāĻ§ng
Client Services
High customer saāĻ§sfacāĻ§on raāĻ§ngs
Thousands of installaāĻ§ons
PMP cerāĻ§īŦed teams
Detailed project planning services
LifeāĻ§me warranty on handsets
125,000 sq Ä repair facility
ISO9001/2008 cerāĻ§īŦed processes
Extensive repair experāĻ§se with mulāĻ§ple
manufacturers
Mobility recycling and repair
HOW SOURCE CAN HELP
Our services and soluāĻ§ons
LogisāĻ§cs
and implementaāĻ§on
Designs
Store, test, repair and deploy
equipment
24/7 logisāĻ§cs
Secure, barcoded process
Web-managed inventories
Strategic roadmaps
SoluāĻ§ons architect
Pre/post sales engineers
Proof-of-concept lab
Staging and pre-conīŦguraāĻ§on
Cloud, hybrid or on-prem