12. Amazon Study
1s delay could cost Amazon $1.6 billion
in sales each year
13.
14. This is how our mind works
1-100ms
100-300ms
300-1000ms
1s+
10s+
Instant
Slight perceptible delay
Task focus, perceptible delay
Mental context switch
I’ll come back later
15. More pressure for mobile
56% of users
say that they expect the mobile web to be
faster than the desktop web.