3. 3
lyndaEnterprise
Employee Career Path – Competencies
a
Onboard–Lead
Integrity
Professionalism
Customer Service Orientation
Communication
Teamwork
Adaptability
Lifelong Learner
Pride in Work
Responsibility
Job Knowledge and Skills
Analytical Skills
Patient Advocacy
Problem Solving
Decision Making
Supervisor–Manager
Integrity
Professionalism
Customer Service Orientation
Communication
Teamwork
Adaptability
Lifelong Learner
Pride in Work
Responsibility
Director–VP
Integrity
Professionalism
Customer Service Orientation
Communication
Teamwork
Adaptability
Lifelong Learner
Pride in Work
Responsibility
Business Acumen
Financial Acumen
Employee Development
Management
Team Building
Executive
Integrity
Professionalism
Customer Service Orientation
Communication
Teamwork
Adaptability
Lifelong Learner
Pride in Work
Responsibility
Business Acumen
Financial Acumen
Employee Development
Management
Team Building
Inspiring the Vision
Strategic Planning
4. 4
lyndaEnterprise
Subject Courses Hours
Business 484 1,524
Design 406 1,913
Video 318 1,047
Photography 305 1,027
Developer 302 1,085
Web 251 971
3D + Animation 203 801
Audio + Music 125 424
CAD 61 218
Education 31 113
Total 2,486 9,123
lynda.com Curriculum (Courses and Hours)
5. 5
lyndaEnterprise
Succession Planning – lynda.com Curriculum
a
Onboard–Lead
Achieving Your Goals
Building Confidence
Customer Service Fundamentals
Discovering Your Strengths
Enhancing Your Productivity
Intellectual Property
Fundamentals
iPad for Business
Making Decisions
Managing Your Time
Overcoming Procrastination
Time Management
Fundamentals
Writing Email
Supervisor–Manager
Building Business Relationships
Building Your Professional
Network
Communication Fundamentals
Conflict Resolution
Fundamentals
Delegating Tasks to Your Team
Delivering Employee Feedback
Having Difficult Conversations
Leading Productive Meetings
Management Fundamentals
Management Tips
Managing Employee
Performance Problems
Managing Teams
New Manager Fundamentals
Performance Review
Fundamentals
Director–VP
Becoming a Thought Leader
Coaching and Developing
Employees
Connecting with Executives
Hiring Your Team
Leading a Customer-Centric
Culture
Leadership Fundamentals
Leadership Insights from Dan
Rockwell
Leading with Emotional
Intelligence
Leading Change
Leading Productive One-on-One
Meetings
Managing Team Creativity
Mentoring Others
Pitching Projects and Products to
Executives
Rewarding Employees
Thinking Like a Leader
Executive
Balancing Work and Life
Building Creative Organizations
Calculating Earned Value
Communicating across Cultures
Content Marketing
Fundamentals
Insights from a Business Coach
Leading with Stories
Motivating and Engaging
Employees
Public Speaking Fundamentals
Solving Business Problems
Writing Articles
Writing Fundamentals: The Craft
of Story
6. 6
① Identify relevant coursework.
② Map to competencies / skill-levels.
③ Name playlist.
④ Save changes.
⑤ Share. Socialize.
⑥ Assign to groups.
⑦ Monitor. Measure.
Instructional Design – Playlists
8. 8
Common Challenges We Solve
lyndaEnterprise
Human Resources
• Attract and retain talent (mitigate employee attrition)
• Streamline new-hire training efforts (rapid onboarding)
• Integrate systems (centrally deliver + track training content via LMS)
Information Technology
• Significantly mitigate inbound / outbound help-desk calls
• Easily support desktop users during technology implementations
• Free-up IT resources to focus on mission-critical tasks
Customer Service, Sales
• Improve internal and external communication
• People, project and task management training
• Conflict resolution and negotiation fundamentals
Learning & Development
• Design learning paths structured around core competencies
• Offer a turnkey training solution to end-users across +150 subjects
• Track progress + completion for each employee
Creative + Marketing
• Stay competitive with latest programs, applications, and techniques
• Print and digital media
• Improved SEO
Development, QA
• HTML: Basics through advanced training
• PHP and MySQL, Java
• Foundations of Programming
11. 11
• IP authentication
• User is required to visit a special dedicated landing page from within a specified IP range to create a profile
• Once that profile is created, the user may access the account from any internet-enabled device anywhere in the world.
• Bulk User Upload Authentication
• Administrator can add users individually or en masse by uploading a spreadsheet
• Users will receive an auto-generated email prompting them to create a password for their account
• Email Verification
• A self-serve method where users create profiles from anywhere by entering an email address that contains the domain of the organization
• An email will then be sent to the user to confirm the validity of the email address
• The user will be instructed to click on a link to set their password
• Single sign-on
• User is required to login to the designated portal on the customer side (IE LMS, corporate intranet, etc.).
• Once logged in, the user can navigate to lynda.com using a link.
Authentication Options
lyndaEnterprise
16. 16
Integration Process:
• lynda.com course metadata imbedded into the LMS
• User selects course from the LMS and is redirected to lynda.com
to view the course
• Automated reporting – lynda.com reports in-progress and
completed courses directly to the LMS
Integration Roadmap – AICC Compliance
lyndaEnterprise
20. 20
Implementation and Ongoing Support
lyndaEnterprise
Dedicated Implementation Specialist:
Discovery and deployment strategy
Step-by-step admin training
Roll-out communications planning
Account Services:
Ongoing admin support and trouble shooting
Group and individual training sessions
Resource center training
Engineering and Technical Services:
Authentication set-up
SSO or IP Integration
Ongoing technical support
Account Executive:
Dedicated Account Executive
ROI optimization
Ongoing planning, support, and strategy