Our passion lies in working to bring out the best in our clients team and organizational environment. We believe that through a structured approach, focused on clear objectives and strong leadership, that anything is possible. Whether delivering a smaller scale project with few team members, or in the most complex global situations, a respectful approach to managing each team members individual contribution to the collective whole is what brings the highest degree of success.

1. THE MOSAIC BRAND
​ MARCH 2014
​ WHY WE DID IT, AND WHY IT’S IMPORTANT TO YOU

2. © 2014 Mosaic Incorporated
MISSION
​ Our passion lies in working to bring out the best in
our client’s team and organizational environment.
We believe that through our structured approach,
focused on clear objectives and strong leadership,
anything is possible.
​ Whether delivering a smaller scale project with few
team member’s, or in the most complex global
situations, a respectful approach to managing each
team members contribution to the collective whole
is what brings the highest degree of success.
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3. © 2014 Mosaic Incorporated3
PROMISE
MOSAIC DELIVERS
WE WILL:
• Integrate seamlessly with your team.
• Manage the complexity for you, on your behalf
• Bring together multiple execution partners to put the pieces together
Defined goal-
oriented
deliverables and
outcomes
A structured,
professional and
accountable
team focused on
execution
Structure, tools
& confidence to
continue
succeeding upon
completion of
our engagement

4. © 2014 Mosaic Incorporated
PURPOSE
Initiate Success
Planning for success is our mantra. Projects
fail. We’ve all heard the same research.
We don’t believe that businesses strive to fail
OR provide the foundation of failure to their
teams.
Of the 10 root causes for project failure, 8 of
them stem from activities defined as project
initiation*. Let’s spend a little extra time up
front, during the project initiation, charter
development and funding approval to
construct an environment that maximizes the
probability of success.
Who wants to be associated with a struggling,
or even worse, failed project?
​ Structure to Achieve
​ We know how to execute. We also believe
that there is no one right answer.
​ Specialization and freelance expertise
requires a wide array of client/vendor
relationships.
​ We believe that in order to achieve – to meet
your objectives – requires collaboration
across multiple organizations, both your own
and your vendors. As a trusted partner, we
bring an unobstructed, wide-angle lens to
lead you and your chosen vendors to deliver
seamlessly & successfully.
​ Our success is based on your success.
Nothing more, nothing less.
​ Deliver Always
​ Accountable. It’s just that simple. We hold
ourselves and the team to one standard.
​ We believe that in a truly collaborative
environment, mindful communication and
honesty fosters an accountable environment.
​ We deliver on our promises to help you
achieve your goals. We expect the same of
our clients and our colleagues. There is no
other way. Through open dialogue, planning
for success and structuring to achieve, we
can partner with, and coach, our clients for
the long-term.
​ Isn’t it all about completing what you said you
would do, when you said you would do it?
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5. © 2014 Mosaic Incorporated
WHO’S DRIVING THIS BUS? ​ Business Is Technology
​ What? IT projects?
​ The simple truth is – technology needs to deliver business objectives. No
longer can we expect to deliver IT projects without a distinct and
measurable return. Users simply expect technology to deliver a seamless
experience.
​ The expectation that the IT organization can be handed a project and be
expected to achieve business objectives is irrational. We must eliminate the
bifurcation of business and technology by bringing business expertise,
business leadership and business accountability to ALL projects.
​ We enable business to achieve business objectives
​ Whether implementing a new application suite, delivering a mobile
workforce solution or building a content management strategy; tying each
milestone, deliverable, work product and activity to a business objective is
critical to project success.
​ If it can be measured, it can be achieved. Why not spend a little extra time
up front, gain consensus, align with core goals – success can be achieved,
success can be measured and success can be communicated.
​ Treat technology as the enabler that it is. Define what you are enabling.
Communicate how you will measure. Demonstrate success.
​ Bifurcate (v): to divide
in to two parts.
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THE MOSAIC WAY
​ Building Bridges
​ With our deep experience in bridging the
chasm between technology’s critical role
in business enablement and business’
understanding of technological
capabilities, Mosaic builds a common
taxonomy for your business, delivering
the ability to translate business needs to
technical requirements.
​ Our consulting capabilities ensure
alignment of your business objectives
with the technology roadmap or IT
strategy necessary to enable your short-
term and long-term goals.
​ Deep Expertise
​ We pride ourselves on our deep pool of
consultants and associates. Our vetting
process ensures that we bring only the
most engaged expertise to your
business. Our foundation is the desire of
our Mosaic team to achieve greatness in
the most enjoyable and challenging
environments.
​ Our colleagues and associates focus on
challenging, enjoyable work and team
success far more than how long or how
much.
​ Business Integration
​ Throughout any engagement, we
consistently ask “why”. This builds
natural checkpoints in any project or
engagement, ensuring we are on track.
​ Our experience and approach builds the
roadmap, showing the way to achieve
business and technical goals
simultaneously. Tying goals to milestones
& deliverables simplifies the ability to
demonstrate tactical engagement status
and overall business case objectives.
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OUR VALUES
​ Our values shape why
we do what we do AND
how we do it. Every
interaction with our
team demonstrates why
our values increase your
success.
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8. © 2014 Mosaic Incorporated
​ Introspective
​ We think before we act – mindful action, collaborating with clients to
develop a concrete business case and objectives are at the heart of our
approach. Through mindfulness, we can build a roadmap, deliver specific
work products aligned with the overall goal – successful, measureable
outcomes.
​ Cognizant of client need for success and value
​ We understand that failure is not a desired outcome. In order to deliver
success, we need to be thoughtful of our environment, our objectives and
our plan for action. The best time to achieve alignment is during the early
stages of an engagement. Ensuring alignment between objectives,
milestone and work products and being mindful of the connections helps
you understand the impact of decisions as we progress through our plan.
​ Belief in consultant need for fun & challenging work
environment
​ To attract the best talent, regardless of area of expertise, we are mindful to
offer a fun, flexible and collaborative work environment. In our experience,
the best consultants are not motivated by the hourly rate, they are
motivated by their team, their environment and the client. We continuously
strive to build engagements that attract the top subject matter talent.
Everyone wins!
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indfulM

9. © 2014 Mosaic Incorporated
​ Transparency in communications
​ Building lasting, long-term relationships requires open and honest
communication. Consultants are engaged by business to provide an
unobstructed, wide-angle lens to specific issues. Delivering value requires
us to provide our honest, unfiltered opinions and recommendations.
​ Engagement through dialogue
​ We welcome opposing points of view. Learning, building consensus and
maximizing acceptance comes from engaging constructive input from
multiple areas. This openness is based in our belief that there are a variety
of brilliant people at our disposal who know what works and what doesn’t.
We bring these opinions together in an open forum; coaching & leading the
team to a consensus recommendation.
​ No “One Right Way”
​ Experience shows us that there are an infinite number of frameworks, tools,
approval gates and project delivery processes. Unlike many firms, we do not
believe there is only “one right way” to deliver to your objectives. Engaging
with the known and accepted processes your company has in place allows
us to deliver within the familiar environment you have built.
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penO

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​ Reduce complexity of delivering meaningful
outcomes
​ We believe that delivering value, measuring outcomes and building a
solution does not require a magical potion or a proprietary framework.
​ We know that by stepping through a series of assessment activities, we can
collectively deliver a set of activities to address your most important
objectives.
​ Unlike NASA, it’s not rocket science.
​ Simplifying the complexity of execution on your
behalf
​ A significant majority of projects require a multi-party / multi-vendor
approach in order to bring the right resources to the table at the right time.
​ We simplify your experience by providing you a single point of accountability
for all points on the engagement. We provide the collective team with strong
engagement leadership that values what each contributor has to offer and
inspires the results you need.
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impleS

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​ Do what you say you will do
​ We absolutely hold ourselves accountable and responsible to live up to our
promises and your expectations. Without accountability the rest of our
values are hollow.
​ While our accountability is of paramount importance, we fully expect our
clients to hold themselves accountable as well. To deliver flawlessly and
achieve success requires accountability across the board.
​ Our reputation relies on delivering to our commitments. We coach our
clients and our consultants that building confidence and trust is based on a
foundation of accountability.
​ Document and communicate expectations
​ In order to complete activities and deliver on commitments, everyone
involved needs to know what is expected of them. From executive sponsors
to daily operations staff, a specific, documented and communicated set of
roles & responsibilities is an absolute for success.
​ Couple the formal engagement structure with a culture of teamwork and
collaboration and the foundation for success is laid. Through team-building,
engaged leadership and organizational alignment, we ensure that all
stakeholders are appropriately involved and accountable for their part in
the overall solution.
​ Building trust, collaboration and teamwork is all predicated on a solid base
of proven accountability – accountability to each other, to yourself and to
the organization.
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ccountableA

12. © 2014 Mosaic Incorporated
​ Leading through language
​ In order to achieve what you wish, the words you choose and the method in
which you use those words has as much impact on the outcome as the
technical implications of a chosen solution.
​ We are mindful that our verbal and non-verbal communications are
important to teamwork, collaboration and acceptance of the preferred
roadmap or solution. As part of our Business Roadmap approach, we take
great pride in our ability to communicate effectively at all organizational
levels.
​ Throughout our engagement approach, we continuously work with clients,
partners, vendors and our consultants to deliver excellence and confidence
in our choice of language.
​ Inspiring excellence
​ We believe that in order to deliver the best, you must inspire the best of
those involved. If you want to achieve organizational goals you need to
inspire your team, your followers, your ambassadors through empowering
them with the tools, the techniques and the team to deliver.
​ At the heart of Mosaic is the desire to achieve, for you AND for us. We
engage with people – and for people – that believe in planning, building
and executing for excellence.
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nspiringI

13. © 2014 Mosaic Incorporated
​ Success is everyone’s goal
​ Through a collective definition of “complete” and “success”, we work
towards a collaborative approach to goal-setting. Whether it be strategic
goals, engagement specific outcomes or even tactical delivery of a
deliverable or work product, we build a foundation of respect and
constructive feedback throughout your environment.
​ Delivering success depends on the collective consciousness of your
organization. We look for specific and measureable outcomes that we can
use to overtly communicate overall success. We utilize collaborative
leadership techniques to assist with the subjective feelings and
understanding of individual success.
​ “Credit is infinitely divisible”
​ Ultimately, our value is fully dependent on everyone winning each day, each
engagement, for the long-term. We embrace the value of “AND” in our day-
to-day actions and thoughts. We don’t believe that mindful, open and
inspiring leadership necessitates combining short-term goals AND future
vision.
​ At the end of each day, we believe that collaboration leads to success and
fulfills every ones personal need for involvement. Ultimately, engaging in
the right place, at the right time, with the right people drives the probability
of success exponentially higher.
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ollaborativeC

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MEET THE PARTNERS
​ Danielle Dansereau, PMP
​ A Senior Management Consultant with 16 years of hands on operational and consulting
experience focusing on Program and Project Management across various industries.
​ Danielle’s strength in leadership and communications along with her in-depth experience
on large global, complex and strategic initiatives bring calm structured approach to the
team.
​ Chris Enstrom, MBA
​ A Senior Management Consultant, Strategic Business Architect and Organizational
Change Management practitioner with 20 years applied leadership and consulting
experience. With broad cross-industry experience with organizations of all types and
sizes, Chris offers a unique perspective on a variety of strategic organizational and
technology issues. A systems thinker by nature, Chris offers clients an unobstructed
wide-angle lens to tactical and strategic opportunities and offers value in delivering a
specific and measurable roadmap.
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15. © 2014 Mosaic Incorporated
CONTACT US
​ Danielle Dansereau
​ Phone: (403) 998-5234
​ E-Mail: danielle@mosaic-inc.ca
​ LinkedIn Profile: http://ca.linkedin.com/in/dkdansereau
​ Chris Enstrom
​ Phone: (403) 700-4546
​ E-Mail: chris@mosaic-inc.ca
​ LinkedIn Profile: http://ca.linkedin.com/in/chrisenstrom/
​ Mosaic can also be found on-
line at the following
locations:
​ Website:
​ http://www.mosaic-inc.ca
​ Twitter:
​ https://twitter.com/MosaicInt
​ SlideShare:
​ http://www.slideshare.net/ChrisEnstromMBA
​ Scoop.it
​ http://www.scoop.it/u/mosaic
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16. © 2014 Mosaic Incorporated
THANK YOU
​ Independent. Only better.
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