1. Cheryl Hunnicutt
cheryl.hunnicutt@gmail.com
SUMMARY 17 years’ experience with Financial, Sales and HR systems implementation, administration and support
Completed functional setups for Workday Payroll, GL, AR and Project Billing; Oracle GL, AP, CM, PO, FA, AR
and Project Accounting; OFA, Discoverer and Essbase reporting tools; Vertex tax software; NetSuite GL, AP,
PO, AR, Order Management, Advanced Shipping and Inventory; Fidelity Payroll and UltiPro HR and Payroll;
and Concur Travel & Expense systems for US and international locations (APAC, EMEA)
Served as the sole liaison between end-users and the development team for all financials and HR projects
and on numerous corporate teams and committees
Researched and resolved helpdesk requests from 12 global offices while maintaining a high-level of
customer service, including fast and friendly responses and ticket resolution
Documented business requirements and evaluated projects and processes for several major system
implementations and upgrades as well as rollouts to new offices; often served as project manager while
also conducting setup & testing in multiple environments
Served as point of contact for all ERP systems audits providing information and documentation on business
processes and process screenshots
Created training documentation for Workday Payroll and Project Billing, Oracle financial applications,
NetSuite ERP system, Salesforce.com, SOX controls documentation for F&A processes, and Business
Continuity documentation for financial applications
Workday Financials & Workday Payroll certified
EXPERIENCE Sr. Workday Consultant
May 2013 – present Consulting/CPSG Partners
Configuring and leading two Workday Financials implementations for Banking & Settlement, Customers &
Revenue and Project Billing, including requirements gathering, system configuration, smoke testing and
process documentation
Provide support for live Workday Financials customer; implemented business processes and automated
accounting treatment, etc., to prevent future issues
Completed four full Workday Payroll implementations and created various end-user training
documentation
Conducted multiple data conversion and business process analysis and re-engineering projects
ERP & CRM Systems Manager
December 2010 – April 2013 (Consultant – March-April 2013) Pivot3, Inc.
Managed implementations and completed configuration, front-end customizations and initial testing for
NetSuite ERP (GL, AP, AR, Rev Rec), Order Management, Inventory & Customer Support; Concur Travel &
Expense; and UltiPro HR and Payroll applications
Identified challenges and re-implemented Salesforce.com with significant additional functionality and
system stability. Assisted with development and maintenance of Salesforce.com to NetSuite integrations.
Served as internal HR resource during three-month search for replacement.
Created setup documentation, participated in end-user testing, and served as single point of contact for
all end-user support/support tickets.
Provided individual training and assistance on all systems. Documented requirements & worked with
developers for various systems integrations using Web Services (NetSuite) and Boomi AtomSphere
EDI/XM
Environment: NetSuite OneWorld, Concur T&E, Fidelity HR/Payroll, UltiPro HR/Payroll, Taleo Recruiting,
Salesforce.com, Boomi AtomSphere, Arena BOM, Microsoft Office
Sr. Business Analyst/Project Manager
August 2010 – December 2010 Zale Corporation
Conducted research, documented requirements and worked with developers for various projects related
to the Oracle eBusiness Suite (Financials & HR) and multiple other systems.
Analyzed API data, created and verified dataloads.
Researched and resolved Oracle Financials and Order Entry system issues.
2. Cheryl Hunnicutt
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Served as project manager, testing coordinator and issue support for Oracle HRMS Family Pack K
patchset; completed projects for the following Oracle modules – AP, CM, FA, OE, PO, OAB, PAY.
Environment: Oracle eBusiness Suite 11.5.10.2 (11i), Oracle Financial Analyzer, Microsoft SharePoint, Vertex
tax software, ChangeGear, Microsoft Office (Excel, Project, Visio, Word, Outlook)
Sr. Business Analyst
September 2006 – July 2010 i2 Technologies, Inc. (now JDA Software)
Served in a key role for systems selection, implementation, customization, testing, administration and
ongoing maintenance and support. Created documentation for functional specifications, current and future
business processes, and Sarbanes-Oxley procedures and training. Wrote and published reports using ad hoc
reporting tools. Served as the sole liaison between developers and application end-users.
Gathered requirements, created functional specifications and tested over 100 customizations to the Oracle
Financials, Project Billing and HR applications
Served as System Administrator for the Oracle application; scheduled front-end processes, managed user
access, created and maintained responsibilities and reporting security
Conducted research, created setup documentation and managed end-user testing for the upgrade of the
Oracle eBusiness Suite (GL, AP, CM, PO, FA, AR, PA, Web Time, Web Expenses) from R11.0.3 to R11i
Documented end-user and China-specific payables requirements; setup Oracle Accounts Payable and Web
Expenses for China office; conducted initial testing and managed end-user testing
Monitored and resolved internal help desk and Oracle Technical Assistance Requests, providing extensive
functional and some technical support to 12 local and international offices
Created or worked with developers to create reports to assist with special projects including T&E Flux
Analysis, Unbillable Time/Expense Analyses, Utilization Reports, Project Profitability, Revenue by Product
and Customer, governmental required reporting, internal and external audits, etc.
Compiled monthly, quarterly and annual Revenue Reporting for Executive Management from multiple
applications, using macros and formulas to populate, analyze and present accurate and unified data
Wrote several business process and training documents, including company-wide documents for time,
expense and project management; compiled a central directory for end-user access
Served on the initial testing team for IT Dept. rollouts, upgrades and new releases, including Frontline &
Service Desk helpdesk systems, Contribute intranet management and VPN access changes
Environment: Oracle eBusiness Suite 11i, Oracle Financial Analyzer, Oracle Discoverer, Hyperion Essbase,
Microsoft SharePoint, Frontline & Service Desk help desk software, Lotus Sametime, Lotus Notes, Lotus Notes
databases, Vertex tax software, Paybase banking software, PeopleSoft Query, PeopleSoft nVision, PeopleSoft
Billing, Tenrox Time and Expense, Microsoft Office
Website Content Coordinator
May 2004 – August 2006 Fellowship Church/Creative Pastors.com
Responsible for creating, editing and conducting quality assurance for products and curriculum. Added and
maintained content for the website, www.CreativePastors.com.
Gathered information from multiple staff members to create a Small Groups Kit, including a 71-page “how-
to” document and group materials, metrics and reporting examples
Developed new and edited existing ministry products (training curriculum, mp3s, etc.)
Compiled and issued a weekly podcast and subscription products
Wrote copy for message descriptions, product packaging and blog posts
Produced sales reporting and analysis
Served as a representative at numerous conferences
Maintained a central repository of products and documentation by organizing network files, folders and
naming conventions for the entire department
Environment: HTML, Adobe Acrobat, FrontPage, various mp3 creation and audio management software
Microsoft Office XP
ERP Applications Manager/Contractor (Finance & Accounting Department, August 2003 - April 2004)
ERP Applications Manager (Finance & Accounting Department, August 1999 - August 2003)
3. Cheryl Hunnicutt
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Sr. ERP Applications Analyst (Finance & Accounting Department, July 1998 - August 1999)
ERP Implementation Team Member (Finance & Accounting Department, January 1998 - June 1998)
January 1998 – April 2004 i2 Technologies, Inc. (now JDA Software)
Implemented Oracle GL, AP, WebExpenses, Discoverer and Hyperion Essbase tools both locally and
internationally-maintaining role as Essbase System Administrator and Oracle SME. Served as project manager
and/or testing coordinator for multiple upgrade projects. Served on the Corporate Change Control Board and
as the financial systems representative for the F&A Department. Created numerous governmental and ad hoc
reports. Resolved or reassigned Oracle-related Helpdesk tickets. Managed intranet content for the F&A,
Purchasing and Travel Departments. Created extensive setup, training and business continuity
documentation. Supervised six Business Analyst personnel, six ERP Developers, two DBAs, and two technical
support personnel.
Implemented the Oracle General Ledger module in an Enterprise Resource Planning (ERP) environment
that included Oracle AP, AR, PO, HR, Project Accounting and Web Time & Expense applications. The
implementation included multiple Business Groups and a Multi-Organization setup.
Served on team of four Accounting, Finance & IT resources that redesigned the Chart of Accounts (COA) to
include Company, Business Unit, Department, Region, Account and Subaccount, leaving unused segment
for future use.
Travelled to Belgium and the Netherlands to implement and train users on Oracle GL, ADI and Discoverer
reporting applications
Helped implement and served as system administrator for the Hyperion Essbase application; scheduled
and ran uploads, managed user access
Attended product demos and served as systems integration representative for company-wide software
evaluations for the HR, Payroll, Security, Contract Management and other departments
Assisted with the financial systems transition for 4 company acquisitions; travelled to sites, documented
current financial systems/processes, and created training documentation for new users
Served on the corporate Change Control Board for new project prioritization and resource and timeline
evaluation/assignment
Created Oracle financial statements & other financial reporting for local and international offices
Composed and distributed informational and instructional corporate-wide emails for Oracle, Microsoft
Excel, Help Desk, etc.; conducted individual training for financial and Microsoft applications
Wrote website content for and managed the ERP and F&A systems intranet pages; compiled and
documented Business Continuity plans for global Oracle financials processes
Created training documentation for Oracle Time, Expense, GL, AP and PO and Hyperion Essbase
Supervised six Business Analyst personnel, six ERP Developers, two DBAs, and two technical support
personnel during a six-month search for a new IT Director
Environment: Oracle eBusiness Suite 10.7, 11.0.2 and 11.0.3, Oracle Financial Analyzer, Hyperion Essbase,
Microsoft Office 2003 (Excel, Project, Visio, Word), Frontline help desk software, Lotus Notes, Lotus Notes
databases, Vertex tax software, Paybase banking software
Sr. IT Financial Analyst (IT Department, December 1995 - January 1998)
Sr. Accountant (Finance & Accounting Department, March 1993 - December 1995)
Staff Accountant (Finance & Accounting Department, March 1992 - March 1993)
Executive Assistant to EVP (Finance & Accounting Department, September 1991 - March 1992)
September 1991 – January 1998 First USA/Paymentech (now JP Morgan Chase)
Worked in the Accounting, Capital Markets and IT Departments conducting financial analyses, invoice and
budget reviews, and database compilation and management. Provided extensive reporting related to
investments, expenses and budget variances. Served as a financial systems contact and Super User for the
implementation of the Oracle financials applications.
Researched and met with vendors to prepare competitor cost comparisons and cost projection schedules
for current and potential contract negotiations
Provided budget variance analyses and budget forecast schedules
Reviewed, approved, allocated, and accrued for over 300 invoices totaling over $1 million per month for six
company locations
4. Cheryl Hunnicutt
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Documented procedures and guidelines for IT cost allocation calculation methods and tools for the
Technology Department
Prepared monthly securitization fee schedules, accruals, cash flow reports, month-end financial reporting
schedules and quarter-end supplements
Provided monthly and quarterly investment schedules and reporting to management team
Provided training and instruction to accounting personnel
Environment: Great Plains and Oracle Accounting software packages, Microsoft Office (Excel, Word), Access
and Paradox databases, Crystal Reports, Cash Management tools, EDI
EDUCATION &
PROFESSIONAL
DEVELOPMENT
Bachelor of Science in Accounting, University of Texas at Dallas
Professional Training: Workday Financials, Payroll, and Composite Reporting Certification; Oracle General
Ledger R11, Oracle Financial Analyzer, Oracle Discoverer, Oracle Flexfields R11, Oracle Multiple Reporting
Currencies, Oracle System Administrator, Oracle Functional Foundations; NetSuite Comprehensive Course;
UltiPro HR & Payroll; Salesforce.com training; SQL Basics, FrontPage, AMA Management courses
Member, International Institute of Business Analysis
JOB SKILLS Proficient in: Workday Payroll, Workday Customers & Revenue; Oracle ERP Financials and some HRMS
modules; NetSuite One-World ERP Financials, Order Management, Inventory & Customer Support
modules; Salesforce.com CRM application & Salesforce Connector tool; Ultimate UltiPro HR & Payroll
application; Concur Travel & Expense application; Microsoft Excel, Word, Project, PowerPoint and Visio
tools; Essbase and Oracle Discoverer reporting tools; Frontline and Service Desk ticket management
systems; Paradox, Vantive and Lotus Notes databases; WebEx Connect meeting tool.
Experienced with: Workday Projects, Suppliers & Expense, Financial Reporting; SQL, HTML; Microsoft
Access, FrontPage, SharePoint; PeopleSoft Query reporting tool and Billing and General Ledger modules;
Tenrox Time, Expense and Billing modules
Excellent organizational skills, acute attention to detail, resourcefulness and a strong work ethic that insists
on accuracy and diligence on assigned tasks
Strong analytical ability to investigate, diagnose and resolve issues
Technical aptitude with an accounting background and understanding of Finance & Accounting business
processes and tools (GL, AP, PO, AR, OM, Project Accounting, etc.)
Excellent oral/written communication and interpersonal skills; proficient in the development of audit,
training and end-user documentation; aptitude for desktop publishing and professional formatting and
presentation
Strong typing/data-entry skills as well as excellent spelling, grammatical and writing skills
Self-starter and team-player, serving on both functional and technical teams
Kind and friendly with a consistently positive attitude