1. MARIO A. SPANGENBERG
President and Managing Director
Africa & GM Middle East Operations
MANNY SURIEL
VSSM Training Manager
CERTIFICATE OF COMPLETION
This is to certify that
Has satisfactorily completed the following training
Mario A. Spangenberg Manny Suriel
on
Nermine Kamel
13/03/2016
M9-3
Customer Satisfaction Management and Customer Engagement