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Content rules: engaging a
diverse audience through a
coherent content strategy
Seminar
22 January 2014
London

#CCStrategy
COPE principles and Broadcast
thinking
Zoë Camper FRSA
Head of Digital

22nd January 2014
What have we got that we know works?

• Booklets on a huge range of topics
• Written and reviewed by experts
• A strong first touch-point for our customers
• Basically, much needed information – how brilliant,
something people need :*)
Terms
COPE

• Create once publish everywhere
- Build content management systems (CMS), not web publishing tools
(WPT)
- Separate content from display
- Ensure content modularity
- Ensure content portability
Daniel Jacobson (National Public Radio®, NPR API)
COPE supports Broadcast thinking

• Create an information repository separated from:
- All delivery mechanisms
- All devices
- All look and feel
Broadcast thinking and COPE
So where did we start?
So where did we start?

• Another term :^(, but a really great one, Data
normalisation!
• We created collections based on subject matter
• We created a full taxonomy for arthritis with Manchester
university – so we could rebuild and structure

• Created tagging and Meta data structure – so we could
rebuild and structure
So where did we start?

• Our collections include:
-

Conditions
Drugs
Therapies
Surgery
News
Events
Products
General content
The CMS
The CMS

• Sitecore
- XML forms for each separate collection
- Each form has attributes that relate to the specific collection and all other
collections
- Content is presented in a modular format
- Some modules pull content automatically
- Some modules are manually populated
A CMS content form
• Sitecore form example
Semantic mark-up

• Multiple content types in one form
-

Title
Summary
140 character summary
Short introduction
Long description
Key words from Taxonomy
Also see
Semantic mark-up
Semantic mark-up

• XHTML / HTML5 – adding meaning to content
-

Structured content with meaning embedded in the code
WCAG 2 compliant structured content
HTML - H1 H2 H3 H4 H5
HTML - Header Footer Article Aside Blockquote
Summary
• Broadcast publishing is powerful

• Cannot be applied to all content
• Pick the right CMS

• Plan
• Use agile and Waterfall project methodology to get things
done

• HAVE FUN!!!!
COPE principles and Broadcast
thinking
Zoë Camper FRSA
Head of Digital

22nd January 2014
Upcoming events at
CharityComms:
www.charitycomms.org.uk/events

#CCStrategy

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Create Once, Publish Everywhere

  • 1. Content rules: engaging a diverse audience through a coherent content strategy Seminar 22 January 2014 London #CCStrategy
  • 2. COPE principles and Broadcast thinking Zoë Camper FRSA Head of Digital 22nd January 2014
  • 3. What have we got that we know works? • Booklets on a huge range of topics • Written and reviewed by experts • A strong first touch-point for our customers • Basically, much needed information – how brilliant, something people need :*)
  • 5. COPE • Create once publish everywhere - Build content management systems (CMS), not web publishing tools (WPT) - Separate content from display - Ensure content modularity - Ensure content portability Daniel Jacobson (National Public Radio®, NPR API)
  • 6. COPE supports Broadcast thinking • Create an information repository separated from: - All delivery mechanisms - All devices - All look and feel
  • 8. So where did we start?
  • 9. So where did we start? • Another term :^(, but a really great one, Data normalisation! • We created collections based on subject matter • We created a full taxonomy for arthritis with Manchester university – so we could rebuild and structure • Created tagging and Meta data structure – so we could rebuild and structure
  • 10. So where did we start? • Our collections include: - Conditions Drugs Therapies Surgery News Events Products General content
  • 12. The CMS • Sitecore - XML forms for each separate collection - Each form has attributes that relate to the specific collection and all other collections - Content is presented in a modular format - Some modules pull content automatically - Some modules are manually populated
  • 13. A CMS content form • Sitecore form example
  • 14. Semantic mark-up • Multiple content types in one form - Title Summary 140 character summary Short introduction Long description Key words from Taxonomy Also see
  • 16. Semantic mark-up • XHTML / HTML5 – adding meaning to content - Structured content with meaning embedded in the code WCAG 2 compliant structured content HTML - H1 H2 H3 H4 H5 HTML - Header Footer Article Aside Blockquote
  • 17. Summary • Broadcast publishing is powerful • Cannot be applied to all content • Pick the right CMS • Plan • Use agile and Waterfall project methodology to get things done • HAVE FUN!!!!
  • 18. COPE principles and Broadcast thinking Zoë Camper FRSA Head of Digital 22nd January 2014