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How should charities portray their  beneficiaries and users? Towards best practice Vicky Browning, Director, CharityComms June 2011 Tel: 020 7426 8877 Email: vicky@charitycomms.org.uk Web:  www.charitycomms.org.uk
The story so far… ,[object Object]
How should charities portray their clients, beneficiaries and users?
So this includes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
So what are the stages in creating your own guidelines?
The four phases ,[object Object],[object Object],[object Object],[object Object]
Phase 1: agree your problems and sensitivities
Problems… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
… and sensitivities ,[object Object],[object Object],[object Object]
Phase 2: Agree your principles (both and overt and covert) of portrayal
What are your principles? For example ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Phase 3: Make your decisions
The key areas ,[object Object],[object Object],[object Object]
Photos and images: key decisions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Words, phrases and languages: key decisions  ,[object Object],[object Object]
Case studies: key decisions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Phase 4: Sort out your mechanics
The mechanics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Work in progress: give us your feedback!

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Best practice in portraying beneficiaries