SlideShare uma empresa Scribd logo
1 de 29
Death of a Salesman
Version 2000
Chaim YudkowskyChaim Yudkowsky
Byte of Success, Inc.Byte of Success, Inc.
September 27, 2000September 27, 2000
Our agenda
Learning about you
Learning about me
Death of a salesman
Rebirth of a salesman
The rules
Interact - I do not like to lecture
Share your experience and
thoughts as we discuss them
Inspirational quotes
“For a successful technology,
reality must take precedence
over public relations, for
Nature cannot be fooled.”
Richard Feynman
A little about you…
Who are you?
Business owner / manager
Sales manager
Sales professional w/ overnight travel
Sales professional w/o overnight travel
Customer service
A little about you…
Where are you from?
East
West
South
Midwest
International
A little about you…
What technologies are you using?
Cell phone
Laptop
Palm or other PDA
Email / Internet
Salesforce automation software
A little about you…
What technologies are you
considering?
Videoconferencing
Placeware or other like product
Live web-based customer service
Other wireless technologies
A little about you…
How do you introduce technology to
your salesforce?
Make an expert available by phone
Hand it out and instruct how to use
Invest in training
No new technology
A little about you…
What technology training does your
salesforce receive?
> 20 hours
10 – 20 hours
1 – 10 hours
0 hours
A little about you…
Has your salesforce seen your website?
Yes
No
“Success is the ability to go
from one failure to another
with no loss of enthusiasm.”
Winston Churchill
A little about me…
CIO of a $100 million company
Byte of Success and web strategy and
development
Nationally syndicated column and
speaker
MyJewishWorld.com including
MyJewishWedding.com and
SimchaSweets.com
“Real success is finding
you lifework in the work
that you love.”
David McCullough
Question of perspective
Is technology the death knoll
to the sales professional as
we know him/her?
Are “the sales guys” dead?
The Internet
The informed consumer / customer
Commoditization of product
Why use a sales force?
Is your salesforce threatened
by any e-commerce solution?
Primary reason for
salesforce?
To sell to existing customers
To remind customers to buy
To find new customers
All of the above
I’m not sure
“Success is counted sweetest
by those who ne'er succeed.”
Emily Dickinson
The New Sales Guys
Technology coexistence
Defining better what you are selling
Understanding better what you are
adding
Leverage the technology to do it better
Use technology to do the grunt work
Possibility – Value Added
Experience
Advice
Assurance / comfort / security
Handholding
Technology manifestations
On the web
Off the web
Rethinking old technology tools
Examples I
Prospecting
Collaboration
In writing
Video
Phone
Selling
Educating
Examples II
Organizing
Management
Proposal writing
Learning
Availability
“A minute's success pays the
failure of years.”
Robert Browning
“I don't know the key to
success, but the key to failure
is trying to please everybody.”
Bill Cosby
Sites
Econtacts.com
Placeware.com
Evite.com
Sales.com
Salesforce.com
eGroups.com
Intranets.com
Goldmine.com
Webcallback.com
SantCorp.com
Interact.com
ForSalespeople.com
Visto.com
Questions
The End

Mais conteúdo relacionado

Mais procurados

E handelssnack-Stockholm
E handelssnack-StockholmE handelssnack-Stockholm
E handelssnack-Stockholm
Åsa Jonsson
 
Conquering the Omni-Channel Challenge
Conquering the Omni-Channel ChallengeConquering the Omni-Channel Challenge
Conquering the Omni-Channel Challenge
MediaMath
 
The New Trends in Metrics & Analytics
The New Trends in Metrics & AnalyticsThe New Trends in Metrics & Analytics
The New Trends in Metrics & Analytics
Marketo
 

Mais procurados (15)

Digital Business Transformation Workshop in Kigali
Digital Business Transformation Workshop in KigaliDigital Business Transformation Workshop in Kigali
Digital Business Transformation Workshop in Kigali
 
Startup messaging
Startup messagingStartup messaging
Startup messaging
 
Lessons Learned from Internet Marketing Experts - Innotech 2009
Lessons Learned from Internet Marketing Experts - Innotech 2009Lessons Learned from Internet Marketing Experts - Innotech 2009
Lessons Learned from Internet Marketing Experts - Innotech 2009
 
10 CMOs Who Are Kicking Ass (And What You Can Learn From Them)
10 CMOs Who Are Kicking Ass (And What You Can Learn From Them)10 CMOs Who Are Kicking Ass (And What You Can Learn From Them)
10 CMOs Who Are Kicking Ass (And What You Can Learn From Them)
 
Women in Innovation: Building Success - Leadership
Women in Innovation: Building Success - LeadershipWomen in Innovation: Building Success - Leadership
Women in Innovation: Building Success - Leadership
 
True Partners
True PartnersTrue Partners
True Partners
 
Crowdsourcing
CrowdsourcingCrowdsourcing
Crowdsourcing
 
igital Transformation! Quick Guide.
igital Transformation! Quick Guide.igital Transformation! Quick Guide.
igital Transformation! Quick Guide.
 
Beyond Clienteling - Building Loyalty and Making it Pay
Beyond Clienteling - Building Loyalty and Making it PayBeyond Clienteling - Building Loyalty and Making it Pay
Beyond Clienteling - Building Loyalty and Making it Pay
 
Lethal Generosity
Lethal GenerosityLethal Generosity
Lethal Generosity
 
E handelssnack-Stockholm
E handelssnack-StockholmE handelssnack-Stockholm
E handelssnack-Stockholm
 
Starts-Ups: Unleashing Human Potential: Gary Fowler at TEDxAAS
Starts-Ups: Unleashing Human Potential: Gary Fowler at TEDxAASStarts-Ups: Unleashing Human Potential: Gary Fowler at TEDxAAS
Starts-Ups: Unleashing Human Potential: Gary Fowler at TEDxAAS
 
Science of Sales
Science of SalesScience of Sales
Science of Sales
 
Conquering the Omni-Channel Challenge
Conquering the Omni-Channel ChallengeConquering the Omni-Channel Challenge
Conquering the Omni-Channel Challenge
 
The New Trends in Metrics & Analytics
The New Trends in Metrics & AnalyticsThe New Trends in Metrics & Analytics
The New Trends in Metrics & Analytics
 

Destaque

hero honda rural marketing
hero honda rural marketinghero honda rural marketing
hero honda rural marketing
Mohit Damani
 

Destaque (13)

Be the best you
Be the best youBe the best you
Be the best you
 
Team at its peak
Team at its peakTeam at its peak
Team at its peak
 
Excellent customer salesmanship
Excellent customer salesmanshipExcellent customer salesmanship
Excellent customer salesmanship
 
Greatest Salesman's 10 Scrolls of Success
Greatest Salesman's 10 Scrolls of SuccessGreatest Salesman's 10 Scrolls of Success
Greatest Salesman's 10 Scrolls of Success
 
Greatest Salesman in the World
Greatest Salesman in the WorldGreatest Salesman in the World
Greatest Salesman in the World
 
Camp Creative Webinar: The Hero's Journey and Your Brand
Camp Creative Webinar: The Hero's Journey and Your BrandCamp Creative Webinar: The Hero's Journey and Your Brand
Camp Creative Webinar: The Hero's Journey and Your Brand
 
hero honda rural marketing
hero honda rural marketinghero honda rural marketing
hero honda rural marketing
 
Rural marketing of hero motors
Rural marketing of hero motorsRural marketing of hero motors
Rural marketing of hero motors
 
Storytelling Is The New SEO
Storytelling Is The New SEOStorytelling Is The New SEO
Storytelling Is The New SEO
 
Salesmanship
SalesmanshipSalesmanship
Salesmanship
 
Professional Salesmanship Chapter 3 (Ethics)
Professional Salesmanship Chapter 3 (Ethics)Professional Salesmanship Chapter 3 (Ethics)
Professional Salesmanship Chapter 3 (Ethics)
 
Salesmanship (complete notes)
Salesmanship (complete notes)Salesmanship (complete notes)
Salesmanship (complete notes)
 
Greatest salesman in the world : Summary
Greatest salesman in the world : SummaryGreatest salesman in the world : Summary
Greatest salesman in the world : Summary
 

Semelhante a Death of a salesman

Building a Social Media Sales Blueprint
Building a Social Media Sales BlueprintBuilding a Social Media Sales Blueprint
Building a Social Media Sales Blueprint
Josiane Feigon
 
Understanding the Social Customer
Understanding the Social CustomerUnderstanding the Social Customer
Understanding the Social Customer
Ryan Turner
 
Marketing for Manufacturing with Wakefield Manufacturing Forum
Marketing for Manufacturing with Wakefield Manufacturing ForumMarketing for Manufacturing with Wakefield Manufacturing Forum
Marketing for Manufacturing with Wakefield Manufacturing Forum
Dave Pannell MCIM
 
Sales Intelligence - Bringing your CRM Data to Life
Sales Intelligence - Bringing your CRM Data to LifeSales Intelligence - Bringing your CRM Data to Life
Sales Intelligence - Bringing your CRM Data to Life
B2BCamp
 

Semelhante a Death of a salesman (20)

11 rules for technology success
11 rules for technology success11 rules for technology success
11 rules for technology success
 
One24 Training J Costello 26 Jul11 No Pswd
One24 Training J Costello 26 Jul11 No PswdOne24 Training J Costello 26 Jul11 No Pswd
One24 Training J Costello 26 Jul11 No Pswd
 
Digital Customer Experience Strategy, DocuSign [FutureStack16]
Digital Customer Experience Strategy, DocuSign [FutureStack16]Digital Customer Experience Strategy, DocuSign [FutureStack16]
Digital Customer Experience Strategy, DocuSign [FutureStack16]
 
Building a Social Media Sales Blueprint
Building a Social Media Sales BlueprintBuilding a Social Media Sales Blueprint
Building a Social Media Sales Blueprint
 
Megatrends for sales organizations
Megatrends for sales organizationsMegatrends for sales organizations
Megatrends for sales organizations
 
Clever canvassing for Estate Agents
Clever canvassing for Estate AgentsClever canvassing for Estate Agents
Clever canvassing for Estate Agents
 
Understanding the Social Customer
Understanding the Social CustomerUnderstanding the Social Customer
Understanding the Social Customer
 
Marketing for Manufacturing with Wakefield Manufacturing Forum
Marketing for Manufacturing with Wakefield Manufacturing ForumMarketing for Manufacturing with Wakefield Manufacturing Forum
Marketing for Manufacturing with Wakefield Manufacturing Forum
 
The Risk of Not Innovating is the Greatest Risk in the Digital Era
The Risk of Not Innovating is the Greatest Risk in the Digital EraThe Risk of Not Innovating is the Greatest Risk in the Digital Era
The Risk of Not Innovating is the Greatest Risk in the Digital Era
 
Frameworks Marketing Presentation
Frameworks Marketing PresentationFrameworks Marketing Presentation
Frameworks Marketing Presentation
 
Linked in interview (3rd stage) presentation
Linked in   interview (3rd stage) presentationLinked in   interview (3rd stage) presentation
Linked in interview (3rd stage) presentation
 
Business Plan Ie Venture Lab Session
Business Plan Ie Venture Lab SessionBusiness Plan Ie Venture Lab Session
Business Plan Ie Venture Lab Session
 
PostNord Retail Day 2018 Tom Goodwin
PostNord Retail Day 2018  Tom GoodwinPostNord Retail Day 2018  Tom Goodwin
PostNord Retail Day 2018 Tom Goodwin
 
2018EFI01 The Ultimate Pitch
2018EFI01 The Ultimate Pitch2018EFI01 The Ultimate Pitch
2018EFI01 The Ultimate Pitch
 
Engaging customers online
Engaging customers onlineEngaging customers online
Engaging customers online
 
Sales Intelligence - Bringing your CRM Data to Life
Sales Intelligence - Bringing your CRM Data to LifeSales Intelligence - Bringing your CRM Data to Life
Sales Intelligence - Bringing your CRM Data to Life
 
ANTON MISHCHENKO «Outsourcing + Startups: how to make the relationship work» ...
ANTON MISHCHENKO «Outsourcing + Startups: how to make the relationship work» ...ANTON MISHCHENKO «Outsourcing + Startups: how to make the relationship work» ...
ANTON MISHCHENKO «Outsourcing + Startups: how to make the relationship work» ...
 
Put social in your sales process and get to the next level
Put social in your sales process and get to the next levelPut social in your sales process and get to the next level
Put social in your sales process and get to the next level
 
Principles for Personalization
Principles for PersonalizationPrinciples for Personalization
Principles for Personalization
 
One Customer, One Experience, One Enterprise
One Customer, One Experience, One EnterpriseOne Customer, One Experience, One Enterprise
One Customer, One Experience, One Enterprise
 

Mais de Chaim Yudkowsky

Security what it means to your business - circa 1999
Security   what it means to your business - circa 1999Security   what it means to your business - circa 1999
Security what it means to your business - circa 1999
Chaim Yudkowsky
 

Mais de Chaim Yudkowsky (14)

Security what it means to your business - circa 1999
Security   what it means to your business - circa 1999Security   what it means to your business - circa 1999
Security what it means to your business - circa 1999
 
Cost Optimization
Cost OptimizationCost Optimization
Cost Optimization
 
10 Commandments of Technology
10 Commandments of Technology10 Commandments of Technology
10 Commandments of Technology
 
Is My Graph Effective - checklist
Is My Graph Effective - checklistIs My Graph Effective - checklist
Is My Graph Effective - checklist
 
Starting a small business
Starting a small businessStarting a small business
Starting a small business
 
Stretching your tech dollars lawyers circa 1994
Stretching your tech dollars   lawyers circa 1994Stretching your tech dollars   lawyers circa 1994
Stretching your tech dollars lawyers circa 1994
 
Marketing plan circa 1996
Marketing plan circa 1996Marketing plan circa 1996
Marketing plan circa 1996
 
How to make more money - Part 2 -circa 1997
How to make more money - Part 2 -circa 1997How to make more money - Part 2 -circa 1997
How to make more money - Part 2 -circa 1997
 
How to make more money - part 3 - circa 1997
How to make more money - part 3 - circa 1997How to make more money - part 3 - circa 1997
How to make more money - part 3 - circa 1997
 
Telcommunications and remote circa 1998
Telcommunications and remote   circa 1998Telcommunications and remote   circa 1998
Telcommunications and remote circa 1998
 
Y2 k training circa 1998
Y2 k training   circa 1998Y2 k training   circa 1998
Y2 k training circa 1998
 
Y2k presented at Towson University December 1998
Y2k presented at Towson University   December 1998Y2k presented at Towson University   December 1998
Y2k presented at Towson University December 1998
 
Trends in technology 1997
Trends in technology 1997Trends in technology 1997
Trends in technology 1997
 
20 Minute Cash Flow Planning Session from 1996
20 Minute Cash Flow Planning Session from 199620 Minute Cash Flow Planning Session from 1996
20 Minute Cash Flow Planning Session from 1996
 

Último

Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan CytotecJual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
ZurliaSoop
 
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
daisycvs
 

Último (20)

Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGBerhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
 
Nashik Call Girl Just Call 7091819311 Top Class Call Girl Service Available
Nashik Call Girl Just Call 7091819311 Top Class Call Girl Service AvailableNashik Call Girl Just Call 7091819311 Top Class Call Girl Service Available
Nashik Call Girl Just Call 7091819311 Top Class Call Girl Service Available
 
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan CytotecJual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
 
Lucknow Housewife Escorts by Sexy Bhabhi Service 8250092165
Lucknow Housewife Escorts  by Sexy Bhabhi Service 8250092165Lucknow Housewife Escorts  by Sexy Bhabhi Service 8250092165
Lucknow Housewife Escorts by Sexy Bhabhi Service 8250092165
 
Cannabis Legalization World Map: 2024 Updated
Cannabis Legalization World Map: 2024 UpdatedCannabis Legalization World Map: 2024 Updated
Cannabis Legalization World Map: 2024 Updated
 
Arti Languages Pre Seed Teaser Deck 2024.pdf
Arti Languages Pre Seed Teaser Deck 2024.pdfArti Languages Pre Seed Teaser Deck 2024.pdf
Arti Languages Pre Seed Teaser Deck 2024.pdf
 
Only Cash On Delivery Call Girls In Sikandarpur Gurgaon ❤️8448577510 ⊹Escorts...
Only Cash On Delivery Call Girls In Sikandarpur Gurgaon ❤️8448577510 ⊹Escorts...Only Cash On Delivery Call Girls In Sikandarpur Gurgaon ❤️8448577510 ⊹Escorts...
Only Cash On Delivery Call Girls In Sikandarpur Gurgaon ❤️8448577510 ⊹Escorts...
 
Uneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration PresentationUneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration Presentation
 
Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...
Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...
Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...
 
Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...
Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...
Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...
 
Nanded Call Girl Just Call 8084732287 Top Class Call Girl Service Available
Nanded Call Girl Just Call 8084732287 Top Class Call Girl Service AvailableNanded Call Girl Just Call 8084732287 Top Class Call Girl Service Available
Nanded Call Girl Just Call 8084732287 Top Class Call Girl Service Available
 
Berhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGBerhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
 
Getting Real with AI - Columbus DAW - May 2024 - Nick Woo from AlignAI
Getting Real with AI - Columbus DAW - May 2024 - Nick Woo from AlignAIGetting Real with AI - Columbus DAW - May 2024 - Nick Woo from AlignAI
Getting Real with AI - Columbus DAW - May 2024 - Nick Woo from AlignAI
 
Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...
Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...
Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...
 
GUWAHATI 💋 Call Girl 9827461493 Call Girls in Escort service book now
GUWAHATI 💋 Call Girl 9827461493 Call Girls in  Escort service book nowGUWAHATI 💋 Call Girl 9827461493 Call Girls in  Escort service book now
GUWAHATI 💋 Call Girl 9827461493 Call Girls in Escort service book now
 
HomeRoots Pitch Deck | Investor Insights | April 2024
HomeRoots Pitch Deck | Investor Insights | April 2024HomeRoots Pitch Deck | Investor Insights | April 2024
HomeRoots Pitch Deck | Investor Insights | April 2024
 
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptx
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptxQSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptx
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptx
 
Lundin Gold - Q1 2024 Conference Call Presentation (Revised)
Lundin Gold - Q1 2024 Conference Call Presentation (Revised)Lundin Gold - Q1 2024 Conference Call Presentation (Revised)
Lundin Gold - Q1 2024 Conference Call Presentation (Revised)
 
Phases of Negotiation .pptx
 Phases of Negotiation .pptx Phases of Negotiation .pptx
Phases of Negotiation .pptx
 
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
 

Death of a salesman