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Information Verification
During Natural Disasters
Abdulfatai Popoola, Dmytro Krasnoshtan, Attila Toth, Victor
Naroditskiy, Carlos Castillo, Patrick Meier and Iyad Rahwan
Video: Boston; when the
media gets it wrong
April 2013 – Al Jazeera
5
Carlos Castillo – chato@acm.org
http://www.chato.cl/research/
Boston Marathon Bombings
• April 13, 2013 - Bombings
• Reddit and 4chan users post photos of
possible suspects
• April 18, 2013 – NY Post front-page story
with photos of misidentified suspects
• Traditional media blames social media
Video: Social Media and the
Boston bombings (edited)
April 2013 - CNN
7
Carlos Castillo – chato@acm.org
http://www.chato.cl/research/
Selected quotes from CNN discussion
• “We could wonder if the NY Post would
have had this terribly irresponsible
coverage if it weren't for Reddit”
• “There were rational people on Reddit
and social media”
• “Do you think everything you read on Twitter
is real? -No, but it is hard to know”
8
Carlos Castillo – chato@acm.org
http://www.chato.cl/research/
Motivation
• It might be the case that posting funny
memes and verifying information using
social media require different tools
• The repertoire of mass-interaction
mechanisms we know of is quite limited
Context
10
Carlos Castillo – chato@acm.org
http://www.chato.cl/research/
BBC's User-Generated Content Hub
• Contrasting sources from social media
• Interviewing individuals
• Metrics
– Number of followers, number of reputable
followers, history of activity
11
Carlos Castillo – chato@acm.org
http://www.chato.cl/research/
Storyful
• “Social media news agency”
• Verification of authenticity of photo and
video evidence
• Time of day (shadows), weather,
landmarks, etc.
• Accents spoken, ambient noises, etc.
12
Carlos Castillo – chato@acm.org
http://www.chato.cl/research/
Many others
• Truth in social media is a
widespread concern
• Journalists
– Verify, verify, verify.
• Computer scientists
– Apply ML/IR/NLP/etc.
Castillo C, Mendoza M, Poblete B (2011): Information Credibility on Twitter.
Proceedings of WWW Conference.
13
Carlos Castillo – chato@acm.org
http://www.chato.cl/research/
Time-critical social mobilization
• DARPA Red
Balloon
Challenge
14
Carlos Castillo – chato@acm.org
http://www.chato.cl/research/
Recursive incentives
• Winner's
strategy:
recursive
incentives
Pickard G, Pan W, Rahwan I, Cebrian M, Crane R, Madan A, and Pentland A (2011):
Time-Critical Social Mobilization. Science 28 October 2011: 334 (6055), 509-512.
Naroditskiy V, Rahwan I, Cebrian M, Jennings NR (2012):
Verification in Referral-Based Crowdsourcing. PLoS ONE 7(10): e45924.
Design
16
Carlos Castillo – chato@acm.org
http://www.chato.cl/research/
Crisis → Claim → Evidence
• Crisis
• Claim
• Evidence
Boston Marathon bombings
Link to official police report
An arrest has been made in
connection to the bombings
17
Carlos Castillo – chato@acm.org
http://www.chato.cl/research/
Example claims
18
Carlos Castillo – chato@acm.org
http://www.chato.cl/research/
Elements of a claim
Media, if available
Location
Title, description,
dates, tags
Weight of evidence
for/against & importance
Open the “submit
evidence” dialog.
Promotes this claim
Evidence overlay
in claim page
Displays
supporting
media
Allow users to
vote evidence
up/down,
optionally
commenting
24
Carlos Castillo – chato@acm.org
http://www.chato.cl/research/
Other aspects
• Recursive incentives
– Recruiting is encouraged
• Point-based system
– Gamification
– Social recognition / influence
• Subscription to crises, etc.
• Platform actively being developed
Closing remarks
26
Carlos Castillo – chato@acm.org
http://www.chato.cl/research/
The interaction mechanisms we
know of are quite rudimentary
We can design specialized
platforms for mass interaction
for specialized goals
Subscribe at www.veri.ly
Follow @VeriDotLy
Thank you!
Carlos Castillo · chato@acm.org
http://www.chato.cl/research/

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Information Verification During Natural Disasters

  • 1. Information Verification During Natural Disasters Abdulfatai Popoola, Dmytro Krasnoshtan, Attila Toth, Victor Naroditskiy, Carlos Castillo, Patrick Meier and Iyad Rahwan
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  • 4. Video: Boston; when the media gets it wrong April 2013 – Al Jazeera
  • 5. 5 Carlos Castillo – chato@acm.org http://www.chato.cl/research/ Boston Marathon Bombings • April 13, 2013 - Bombings • Reddit and 4chan users post photos of possible suspects • April 18, 2013 – NY Post front-page story with photos of misidentified suspects • Traditional media blames social media
  • 6. Video: Social Media and the Boston bombings (edited) April 2013 - CNN
  • 7. 7 Carlos Castillo – chato@acm.org http://www.chato.cl/research/ Selected quotes from CNN discussion • “We could wonder if the NY Post would have had this terribly irresponsible coverage if it weren't for Reddit” • “There were rational people on Reddit and social media” • “Do you think everything you read on Twitter is real? -No, but it is hard to know”
  • 8. 8 Carlos Castillo – chato@acm.org http://www.chato.cl/research/ Motivation • It might be the case that posting funny memes and verifying information using social media require different tools • The repertoire of mass-interaction mechanisms we know of is quite limited
  • 10. 10 Carlos Castillo – chato@acm.org http://www.chato.cl/research/ BBC's User-Generated Content Hub • Contrasting sources from social media • Interviewing individuals • Metrics – Number of followers, number of reputable followers, history of activity
  • 11. 11 Carlos Castillo – chato@acm.org http://www.chato.cl/research/ Storyful • “Social media news agency” • Verification of authenticity of photo and video evidence • Time of day (shadows), weather, landmarks, etc. • Accents spoken, ambient noises, etc.
  • 12. 12 Carlos Castillo – chato@acm.org http://www.chato.cl/research/ Many others • Truth in social media is a widespread concern • Journalists – Verify, verify, verify. • Computer scientists – Apply ML/IR/NLP/etc. Castillo C, Mendoza M, Poblete B (2011): Information Credibility on Twitter. Proceedings of WWW Conference.
  • 13. 13 Carlos Castillo – chato@acm.org http://www.chato.cl/research/ Time-critical social mobilization • DARPA Red Balloon Challenge
  • 14. 14 Carlos Castillo – chato@acm.org http://www.chato.cl/research/ Recursive incentives • Winner's strategy: recursive incentives Pickard G, Pan W, Rahwan I, Cebrian M, Crane R, Madan A, and Pentland A (2011): Time-Critical Social Mobilization. Science 28 October 2011: 334 (6055), 509-512. Naroditskiy V, Rahwan I, Cebrian M, Jennings NR (2012): Verification in Referral-Based Crowdsourcing. PLoS ONE 7(10): e45924.
  • 16. 16 Carlos Castillo – chato@acm.org http://www.chato.cl/research/ Crisis → Claim → Evidence • Crisis • Claim • Evidence Boston Marathon bombings Link to official police report An arrest has been made in connection to the bombings
  • 17. 17 Carlos Castillo – chato@acm.org http://www.chato.cl/research/ Example claims
  • 18. 18 Carlos Castillo – chato@acm.org http://www.chato.cl/research/ Elements of a claim Media, if available Location Title, description, dates, tags Weight of evidence for/against & importance
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  • 22. Open the “submit evidence” dialog. Promotes this claim
  • 23. Evidence overlay in claim page Displays supporting media Allow users to vote evidence up/down, optionally commenting
  • 24. 24 Carlos Castillo – chato@acm.org http://www.chato.cl/research/ Other aspects • Recursive incentives – Recruiting is encouraged • Point-based system – Gamification – Social recognition / influence • Subscription to crises, etc. • Platform actively being developed
  • 26. 26 Carlos Castillo – chato@acm.org http://www.chato.cl/research/ The interaction mechanisms we know of are quite rudimentary We can design specialized platforms for mass interaction for specialized goals
  • 28. Thank you! Carlos Castillo · chato@acm.org http://www.chato.cl/research/