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Red
Herrings:
Debunking
The Pop
Psychology
Of Color
UXPA 2014
London, UK
Elizabeth
Allen, PhD
Shakespeare’s Sonnet CXI written in “chromacons”, Green-Armytage
@elizallen_
@Centralis_UX
This “pop psychology” information about color
often has little to no basis in research.
@elizallen_
@Centralis_UX
None, probably.
@elizallen_
@Centralis_UX
A silly example….
“The results of this study…do not
support the contention that pink lowers
blood pressure…or that it reduces
strength.”
@elizallen_
@Centralis_UX
A not-so-silly example….
@elizallen_
@Centralis_UX
@elizallen_
@Centralis_UX
@elizallen_
@Centralis_UX
Color attracts attention
Color evokes emotion
Color just looks
pretty!
We can use color more
effectively if we understand
• How it is created
• How people perceive it
• How it is affected by
context
@elizallen_
@Centralis_UX
Color conveys
meaning
If a tree falls in the forest and there’s nobody around to hear it, does it make a
sound?
@elizallen_
@Centralis_UX
If a tree falls in the forest and there’s nobody around to see it, does it make a color?
@elizallen_
@Centralis_UX
Color is a mental phenomenon: it’s something
that does not exist outside our brains.
@elizallen_
@Centralis_UX
@elizallen_
@Centralis_UX
LIES!
@elizallen_
@Centralis_UX
@elizallen_
@Centralis_UXIllusion by Beau Lotto
@elizallen_
@Centralis_UXIllusion by Beau Lotto
@elizallen_
@Centralis_UXIllusion by Beau Lotto
@elizallen_
@Centralis_UXIllusion by Beau Lotto
@elizallen_
@Centralis_UXIllusion by Beau Lotto
@elizallen_
@Centralis_UXIllusion by Beau Lotto
@elizallen_
@Centralis_UXIllusion by Beau Lotto
@elizallen_
@Centralis_UXIllusion by Beau Lotto
@elizallen_
@Centralis_UXIllusion by Beau Lotto
@elizallen_
@Centralis_UXIllusion by Beau Lotto
Color starts with light, but it’s not determined
by light alone—context plays a major role in
determining the colors we perceive.
@elizallen_
@Centralis_UX
@elizallen_
@Centralis_UX
@elizallen_
@Centralis_UX
Adapted from Monnier & Shevell (2002)
@elizallen_
@Centralis_UX
Adapted from Monnier & Shevell (2002)
@elizallen_
@Centralis_UX
@elizallen_
@Centralis_UX
Adapted from Monnier & Shevell (2002)
@elizallen_
@Centralis_UX
@elizallen_
@Centralis_UX
Adapted from Monnier & Shevell (2002)
@elizallen_
@Centralis_UX
@elizallen_
@Centralis_UX
Illusion by John Sandowski
@elizallen_
@Centralis_UX
@elizallen_
@Centralis_UX
Illusion by John Sandowski
@elizallen_
@Centralis_UX
@elizallen_
@Centralis_UX
Illusion by John Sandowski
@elizallen_
@Centralis_UX
@elizallen_
@Centralis_UX
Illusion by John Sandowski
As designers, we need to pay attention not just
to the particular colors we choose, but also
how they work together to create a context.
@elizallen_
@Centralis_UX
@elizallen_
@Centralis_UX
@elizallen_
@Centralis_UX
@elizallen_
@Centralis_UX
@elizallen_
@Centralis_UX
@elizallen_
@Centralis_UXGlaucoma Associates of Texas
About 35% of people over the age of 60 have
measurable difficulty discriminating different
shades of blue.
Approximately 8% of men and 0.5% of women
are “colorblind”.
@elizallen_
@Centralis_UX
How do we make sure the colors in our
designs communicate effectively to all users,
regardless of context and ability?
• Graceful degradation
• Redundant coding
@elizallen_
@Centralis_UX
Simulation
Testing
Normal Color Vision Red-Green Color Blindness
@elizallen_
@Centralis_UXColorblind tube map designed by 232 Studios & Ian Hamilton
@elizallen_
@Centralis_UX
@elizallen_
@Centralis_UXMSN Spectra visual news
@elizallen_
@Centralis_UXMSN Spectra visual news
Some strategies to estimate color accessibility:
• Check a grayscale version
• Simulate the colorblind experience
• View on different devices
• Test with colorblind users
@elizallen_
@Centralis_UX
We use color for more than just telling the user
the meaning of different parts of an interface.
We also commonly use color to direct users’
attention and communicate priority.
@elizallen_
@Centralis_UX
@elizallen_
@Centralis_UX
@elizallen_
@Centralis_UX
Much has been written on which color is best
for drawing attention to a call-to-action button.
@elizallen_
@Centralis_UX
@elizallen_
@Centralis_UX
72% increase in conversion rate with red call-to-action button
@elizallen_
@Centralis_U
X
@elizallen_
@Centralis_UX
21% increase in conversion rate with red call-to-action button
Does this mean red is always the best choice
when directing users to take action?
Not if we take context into account.
@elizallen_
@Centralis_UX
@elizallen_
@Centralis_UX
@elizallen_
@Centralis_UX
@elizallen_
@Centralis_UX
Context is more than what’s out in the physical
environment. A user’s personal context can
also influence how they interpret color.
@elizallen_
@Centralis_UX
@elizallen_
@Centralis_UXarttherapyblog.com
@elizallen_
@Centralis_UXANSI/AAMI (2009).
56 @elizallen_ @Centralis_UX@elizallen_
@Centralis_UXinteriordesign.com
Personal context can be abstract, or it can
be...well…personal.
@elizallen_
@Centralis_UX
vs.
@elizallen_
@Centralis_UXSchloss, Pogessi, & Palmer, (2011)
@elizallen_
@Centralis_UXSchloss, Pogessi, & Palmer, (2011)
Students come into the lab and rate their preference
for 40 colors.
After rating the colors, students were asked
questions about their school spirit.
vs.
Students preferred their own
school’s colors to their rival
school’s colors.
This effect was greatest with
the students who had a strong
emotional investment in the
rivalry.
Colorpreference
@elizallen_
@Centralis_UXFigure simplified & adapted from Schloss, Pogessi, & Palmer, (2011)
LowHigh
Color preference is so malleable that it can be
pushed around by users’ feelings towards a
social institution…or perhaps even a brand or
interface.
@elizallen_
@Centralis_UX
vs
.
@elizallen_
@Centralis_UX
vs
.
It gets crazier…
Preference for a particular color combination
can change based simply on recent exposure.
@elizallen_
@Centralis_UX
Colors were secretly arranged in “triplets”:
A B C D
…
Participants viewed a stream of colors:
Time
@elizallen_
@Centralis_UX
Vs.
Participants made preference judgments:
Adapted & simplified from Turk-Browne et al. (2008)
It’s not just about stereotypical associations—
it’s also about which colors appeal in the given
context and have a strong connection to the
user’s past experience.
@elizallen_
@Centralis_UX
@elizallen_
@Centralis_UX
@elizallen_
@Centralis_UXKISSmetrics.com
@elizallen_
@Centralis_UX
@elizallen_
@Centralis_UXfreemagenta.nl
To sum up…
@elizallen_
@Centralis_UX
Emotional reaction to color may be influenced
by a user’s personal context and past
experience in addition to abstract associations.
Attention can be grabbed by any color…so
long as the context supports it.
Discrimination between different colors is
strongly affected by the physical context and
the user’s perceptual abilities.
@elizallen_
@Centralis_UX
Some takeaways…
Try out strategies such as redundant coding
and graceful degradation in your designs.
Anticipate any strong color preferences in your
user population.
Be skeptical of pop psychology “facts” about
color in UX and design publications.
@elizallen_
@Centralis_UX
Some recommendations…
Thank you!

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