Management Information system

1. Management and Information System
COMP 4153

3.  To procure (as some goods or services needed by a
business or organization) under contract with an
outside supplier.

5.  is a subset of outsourcing that involves
the contracting of the operations and responsibilities
of specific business functions (or processes) to a third-
party service provider.

6. BPO is the process of hiring another company to
handle business activities for you.

7. Back Office Outsourcing
 which includes internal
business
functions such
as human
resources or finance and
accounting.
 - which
includes customer-
related services such
as contact
center services.
Front Office Outsourcing

8. Offshore Outsourcing
 BPO that is contracted
outside a company's
country.
 BPO that is contracted to a
company's neighboring
(or nearby) country.
Nearshore Outsourcing

9.  Knowledge process outsourcing (KPO) and legal
process outsourcing (LPO) are some of the sub-
segments of business process outsourcing industry.
 KPO includes those activities that require greater skill,
knowledge, education and expertise to handle.
 LPO is the practice of a law
firm or corporation obtaining legal support services
from an outside law firm or legal support services
company (LPO provider).

10.  In 2010, the Philippines surpassed India as the
largest business process outsourcing industry in the
world.

13.  Most services provided by BPO vendors are offered on
a fee-for-service basis, using business models such as
Remote In-Sourcing or similar software
development and outsourcing models.

15.  A company is able to focus on its core competencies,
without being burdened by the demands of
bureaucratic restraints. . Focusing more on one of
these drivers may help a company create a
competitive edge.

16.  Supply chain management with the effective use of
supply chain partners and business process
outsourcing increases the speed of several business
processes, such as the throughput in the case of a
manufacturing company.

17.  BPO allows firms to retain their entrepreneurial
speed and agility, which they would otherwise
sacrifice in order to become efficient as they expanded.
 It avoids a premature internal transition from its
informal entrepreneurial phase to a more bureaucratic
mode of operation.

19.  A failure to meet service levels, unclear
contractual issues, changing requirements and
unforeseen charges, and a dependence on the BPO
which reduces flexibility.

20.  They often provide similar services, have similar
geographic footprints, leverage similar technology
stacks, and have similar Quality Improvement
approaches.

22.  Outsourcing of an Information System, for example,
can cause security risks both from a communication
and from a privacy perspective.

24.  Maximizing positive outcome.
 Minimizing risks.
 Avoiding any threats.
 A Business Continuity Management (BCM) model
is set up.
 Business Continuity Management (BCM)- consists of
a set of steps, to successfully identify, manage and
control the business processes that are, or can be
outsourced.

25. Paulyne C. Flores
BSHM2-1D