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From Program Innovation to Systemic Reform: 
Ensuring Successful Transitions to South Texas College 
July 15, 2011 
A briefing document from 
The Charles A. Dana Center at the University of Texas at Austin
From Program Innovation to Systemic Reform: 
Ensuring Successful Transitions to South Texas College July 2011 
From Program Innovation to Systemic Reform: 
Ensuring Successful Transitions to South Texas College 
Introduction 
South Texas College, a prominent community college in the Rio Grande Valley, is a leader in 
providing higher education opportunities to traditionally underserved students. Based in 
McAllen, Texas, and serving more than 30,000 students on five campuses in McAllen, Weslaco, 
and Rio Grande City, STC is a vibrant and rapidly growing institution.1 
Over the past six years, student enrollment has increased more than 70 percent, and completion 
rates have increased by 12 percentage points.2 STC maintains overwhelmingly positive 
connections to its 52 feeder schools and is a willing and adaptive community partner that is 
committed to supporting the successful matriculation of students into college. 
STC administrators recognize the connection between attaining excellence and adhering to 
evidence-based practices, and they have established partnerships within the community to 
continually implement and improve such practices. Through this work, the college has become a 
font of innovation in the Rio Grande Valley, and it is widely regarded as a leader among the 
nation’s community colleges. 
At the same time, much remains to be done so that STC can dramatically increase the likelihood 
that all its students, especially those who begin in developmental courses, successfully complete 
the license, degree, or certificate they seek. In 2011, three-year completion rates at STC were 
26.7 percent. STC is working hard to meet this challenge head-on, initiating multiple reforms to 
support a college-going culture in which the completion of higher education becomes an 
expectation for students throughout the region. 
This paper is part of STC’s commitment, not only to innovation, but to continuous improvement 
of its programs and practices. With the generous support of the Communities Foundation of 
Texas, a team from the Charles A. Dana Center at the University of Texas at Austin conducted 
surveys over the course of spring 2011 to gather data on STC’s personnel, policies, and 
programs; visited STC and five of its feeder high schools; and conducted interviews at these 
institutions.3 
We examined the information gathered in light of its alignment with broadly accepted best 
practices for supporting successful community college student matriculation. From this study, 
1 See the section entitled “About South Texas College” in South Texas College: Celebrating Our Achievements: 
Changing Lives, Changing Communities (2010), retrieved July 2011 from www.southtexascollege.edu/about/pdf/ 
AchievementsWebLayout.pdf. 
2 According to statistics from the Texas Higher Education Coordinating Board, 2011. 
3 The Dana Center would like to thank the administrators, faculty, and staff of South Texas College whom we 
interviewed for this report. We also appreciate the willingness of administrators, faculty, and counselors at Mercedes 
High School, Roma High School, McAllen ISD Achieve Early College High School, Memorial High School 
(McAllen), Pharr–San Juan–Alamo North High School (Pharr), and El Paso Community College to participate in 
our interviews and focus groups. 
The Charles A. Dana Center at 
The University of Texas at Austin 1
From Program Innovation to Systemic Reform: 
July 2011 Ensuring Successful Transitions to South Texas College 
the team identified institutional strengths and issues for STC to consider as it continues to 
strengthen its current programmatic efforts and guide future innovations. 
During the course of this study, the team was impressed by the overwhelmingly positive 
feedback it received from STC’s feeder high schools. We found that STC is in a good position to 
build upon its many strengths to enhance and systematize services in support of successful 
student transitions from high school to college. 
This report aims to inform STC’s improvement plans in three areas:4 
This report outlines some opportunities to enhance the strategic use of human and financial 
resources to support institutional enrollment goals as well as goals of enhancing quality and 
education outcomes. Our hope in writing this report is to provide STC with insight and advice 
from critical friends that will help STC build the most effective programs while making the most 
efficient use of increasingly scarce resources. 
Institutional Strengths 
Interviews with STC staff and with personnel from feeder high schools revealed a number of 
institutional strengths centered around STC’s commitment to improving the quality of life in the 
Rio Grande Valley. These strengths serve as a foundation upon which more systematic 
improvement efforts can be built. Some of STC’s most notable strengths include: 
• Responding to the community and creating strong partnerships with public schools 
Responding to the community and creating strong partnerships 
STC’s commitment to the community is evident in its stated vision and core values. The college 
is committed to providing its community with a route to a better quality of life. STC is a pillar of 
the local community. Administrators internalize this mission: “We are all part of a family, so it is 
our obligation to give students the best opportunity for a successful future.” 
STC proactively partners with local public schools, other institutions of higher education, and 
community organizations to implement programs that increase college-going and college-success 
rates among potential, current, and future students. The college provides strong levels of support 
for incoming students to support them in completing a degree. 
Partnerships with STC’s 52 feeder schools enable students to (variously) take college placement 
exams in high school, simultaneously earn high school and college credit through dual- 
4 STC and Dana Center personnel arrived at these three areas of focus through discussions in fall 2010 and 
The Charles A. Dana Center at 
• Enhancing the effectiveness of its dual enrollment program, 
• Employing deliberate college placement practices, and 
• Aligning its curricula with that of local K–12 districts. 
and community organizations; 
• Committing to data-driven change and transparency; and 
• Pursuing innovation. 
spring 2011. 
2 The University of Texas at Austin
From Program Innovation to Systemic Reform: 
Ensuring Successful Transitions to South Texas College July 2011 
enrollment programs, and attend summer bridge programs to ease their transition from high 
school to higher education. 
Through these partnerships, STC has also established 12 Early College High Schools. Early 
College High School students take college courses as part of their general high school curriculum 
and have the opportunity to earn an associate’s degree by the time they graduate from high 
school. Early College High School primarily targets first-generation college students. 
STC is committed to graduating students with associates’ degrees and certificates and to 
supporting students who wish to further their education at four-year institutions. For this reason, 
STC committed to making that transition as seamless as possible by establishing more than 60 
articulation agreements with other institutions of higher education in the United States and 
Mexico. As a testament to the ease with which students move between institutions, more than 
11,000 students who had previously attended STC enrolled at the University of Texas–Pan 
American in Fall 2009.5 
Committing to data-driven change and transparency 
STC has opened its doors to outside advisors with an understanding that critical evaluation is key 
to successful growth and greater efficiency and effectiveness. The college’s internal research 
office is focused both on compliance responsibilities and on using data to improve practices on 
campus. This openness and commitment to improvement has enabled researchers to identify 
areas for potential growth and to assess innovations. Collaborating with Achieving the Dream, a 
nonprofit that helps community college students succeed, has particularly contributed to STC’s 
achievements in data transparency and continual improvement. 
The Achieving the Dream initiative aims to help colleges use data and evidence to develop a 
culture that supports students in attaining postsecondary credentials. Participation in this 
initiative was a major impetus for STC’s improvement efforts and provided a framework for the 
college to use in systematically reviewing its policies and programs and their effects on student 
success.6 One example of this work is the rigorous external evaluation that nonprofit research 
organization MDRC conducted on STC’s Beacon Mentoring Program. 
Pursuing innovation 
STC has an unparalleled drive to learn about—and apply on its campuses—the best practices in 
community college education. Toward this end, STC has taken a proactive role in improving 
education opportunities for the community by participating in state and national initiatives (such 
as the Achieving the Dream work described above) as well as by conducting ongoing dialogue 
with high schools and identifying and responding to issues within the system. 
5 See page 6 in South Texas College: Celebrating Our Achievements: Changing Lives, Changing Communities 
(2010), retrieved July 2011, from http://www.southtexascollege.edu/about/pdf/AchievementsWebLayout.pdf. 
6 For a general description of some of the processes STC underwent as part of its work with Achieving the 
Dream, see the Achieving the Dream Field Guide for Improving Student Success (2009), available at 
http://www.achievingthedream.org/docs/Field_Guide_for_Improving_Student_Success.pdf. 
The Charles A. Dana Center at 
The University of Texas at Austin 3
From Program Innovation to Systemic Reform: 
July 2011 Ensuring Successful Transitions to South Texas College 
Dialogue with high schools: Outreach program 
STC has built a robust infrastructure for reaching out to the public schools within its service area. 
High school administrators and staff speak highly of their relationships—and their students’ 
relationships—with the STC “outreach specialists.” These specialists are assigned to all high 
schools in STC’s service area and provide information to students and to campus staff about STC 
programs. STC outreach specialists also help students apply for financial aid and enroll in 
programs, and generally support them in transitioning from high school to higher education. 
The outreach specialists work with community agencies and high school staff, such as counselors 
and advisors, to provide these services to prospective students. The specialists serve as an 
invaluable conduit for information, creating and maintaining partnerships between STC and the 
community, and providing STC with a presence on local high school campuses. As one high 
school counselor remarked, the outreach specialists enable STC to be “plugged in with students” 
and provide critical information to students and parents on a personal level. 
Dialogue with high schools: Hidalgo Independent School District 
STC’s work with Hidalgo Independent School District is a strong exemplar of a meaningful 
partnership with the local community. STC works with the Hidalgo district on a variety of 
reform efforts, including early placing of students in college courses, expanding dual-enrollment 
opportunities for all students, and aligning high school curriculum with college courses. 
The district begins curriculum alignment in the elementary grades to foster seamless college-going 
expectations that continue through high school. Administrators from the Hidalgo Early 
College High School laud STC’s effective and timely communication. STC has proven 
responsive to their needs and is willing to attempt new projects in the spirit of helping students 
succeed. 
Identifying and responding to issues within the system: Developmental education 
STC’s ability to diagnose and address barriers to student success is exemplified by its effort to 
reform its developmental education programs. STC identified student placement in 
developmental education courses as a major impediment to degree and certificate completion. 
STC’s data analysis revealed that over a two-year period, 2006 to 2008, only 19 percent of 
students enrolled in a developmental math sequence completed it, only 42 percent enrolled in the 
English developmental sequence completed it, and just under half (49 percent) enrolled in the 
reading sequence completed it.7 These findings led STC to make accurate student placement in 
developmental education courses a priority—and to provide students with multiple opportunities 
(even mid-semester) to progress through the developmental sequence, or move out of it entirely, 
by demonstrating adequate skill attainment. 
STC is working on several supplemental programs designed both to inform students of the 
importance of appropriate placement and to enable students to accelerate developmental 
7 See page 1 in Spring 2009 Historical Summary of Student Achievement Data of the South Texas College 
Factbook, retrieved April 2011 from isp.southtexascollege.edu/ras/factbooks/factbook.html. 
The Charles A. Dana Center at 
4 The University of Texas at Austin
From Program Innovation to Systemic Reform: 
Ensuring Successful Transitions to South Texas College July 2011 
education courses. For example, STC offers summer bridge programs that include 
ACCUPLACER test-preparation workshops, and STC also offers condensed versions of 
developmental courses, which enable students to pass more quickly through the sequence. 
While there has been much enthusiasm in response to these programs, administrators understand 
the importance of using caution when deciding which projects to scale up. “We want to start on a 
smaller scale,” said an STC administrator. “If it is successful, we will offer it to everyone in the 
second phase. And if that is successful, we’ll make it a requirement.” 
Issues to Consider 
STC has made great strides by sparking innovations within itself and neighboring high schools. 
In a brief period, STC has fostered high levels of trust among its feeder schools. STC outreach 
specialists are viewed as valuable members of the high school communities they serve. STC’s 
dual-enrollment programs have helped many students graduate from high school with college 
credit and with greater overall academic preparation and knowledge of the rigors of 
postsecondary education. STC’s proven commitment to the prosperity of the Rio Grande Valley 
community has also attracted the support of numerous funders willing to seed the school’s 
ambitions. 
From this strong foundation, STC has the opportunity to systematize successful innovations to 
increase efficiency and effectiveness so that the college can meet its objective of serving more 
students. 
Despite its many innovations and accomplishments, the success of STC’s high school outreach 
programs has been uneven. While some high school outreach programs stand out as “islands of 
excellence,” others fall short of achieving STC’s ambitious community mission. Thus we 
recommend that STC identify key characteristics of their most successful programs to then scale 
up and apply to all partnering high schools. 
Feeder high schools are hungry for more direction and better advice for administering dual 
enrollment programs. Along the way, STC could leverage economies of scale that will help the 
college deliver its services in a cost-effective manner. In this section, we focus on three areas in 
particular: 
• Maximizing dual-enrollment programs to increase student completion of a college 
degree, by improving course offerings, enhancing instructional quality, and broadening 
outreach services; 
• Improving the coherence of policies around college placement testing by 
strengthening test preparation and the dissemination of information about the 
consequences of placement testing, establishing a recommended placement test, and 
sharing data on student performance; and 
• Taking a more active role in aligning all local high school curricula with STC’s 
expectations by learning from past successes and using regional P–16 councils. 
The Charles A. Dana Center at 
The University of Texas at Austin 5
From Program Innovation to Systemic Reform: 
July 2011 Ensuring Successful Transitions to South Texas College 
Maximizing dual enrollment programs 
Dual-enrollment high school students make up nearly a third of STC’s total enrollment of 
roughly 30,000. Community college tuition for public high school students participating in dual-enrollment 
programs is subsidized by the state. As such, an efficient dual-enrollment program 
provides students with a cost-effective pathway to obtain an associate’s degree, a certificate, or 
credits in pursuit of a bachelor’s degree. 
In fact, the number of college credits a student has earned prior to graduating high school and 
enrolling in higher education is highly predictive of future success. Dual-enrollment programs 
could be leveraged as a more deliberate strategy for improving STC’s outreach and preparation 
programs for students. For the dual-enrollment strategy to be most effective, STC should align 
and improve dual-enrollment course offerings, invest in teacher development, and broaden 
outreach efforts. 
Improving course offerings 
In many local high schools served by STC’s dual-enrollment programs, we found that the dual-enrollment 
course offerings lacked coherent alignment to a college degree program—and, 
further, that the process of selecting which courses would be offered at which high school 
appeared haphazard. Course offerings appeared more likely to have been determined by the 
availability of faculty and/or financial resources than by a model that outlines a cogent course 
sequence designed to lead students to a degree. 
We identified several opportunities to enhance and improve the consistency of how dual-enrollment 
courses were provided, so that the accident of where students live and attend school 
does not determine their opportunities to improve their lives through education. 
Design dual-enrollment course pathways that lead to a degree 
While the number of students enrolled in dual-enrollment courses continues to increase, not all 
high schools offer a sequence that explicitly creates a pathway toward an associate’s degree or a 
certificate. Thus, dual-enrollment programs should make it a priority to provide basic gateway 
courses—such as College Algebra or College Writing—that are well-known barriers to student 
success. 
Dual enrollment should serve as a launching pad toward a college degree, provide opportunities 
for early successes that build confidence and acclimate students to college culture, provide clear 
signposts so that students see the path to completion, and minimize the number of additional 
courses a student must take upon reaching college. Deliberate dual-enrollment course sequencing 
could help STC operate more efficiently by steering students into relevant course sequences and 
thus raising long-term completion rates. 
Models already exist for such program pathways. The Texas Education Agency, for example, 
offers recommendations for early college high schools about dual-enrollment course patterns and 
activities that are particularly important for students to experience, such as registering for class, 
acquiring books, and other college experiences. 
The Charles A. Dana Center at 
6 The University of Texas at Austin
From Program Innovation to Systemic Reform: 
Ensuring Successful Transitions to South Texas College July 2011 
STC, too, has experience in establishing clear program pathways for high school students. STC’s 
Career and Technology Education (CATE) program provides students with a clearly defined 
course sequence that applies to the long-term objectives of the degree program. One high school 
official remarked that CATE students have higher success rates than other dual-enrollment 
students because, “all of the grading and coursework in the courses are applied and the students 
can understand the process.” STC could adapt and extend these models to dual-enrollment 
programs more broadly as well. 
Focus dual-enrollment course offerings to improve their availability 
We observed that some dual-enrollment courses were not offered at all partnering high schools 
because the schools lacked access to credentialed staff. Dual-enrollment courses are typically 
delivered using one of three models: 
• Students take a college course that is taught by a college faculty member at the college. 
• Students take a college course that is taught by a visiting college faculty member at their 
high school. 
• Students take a college course at their high school that is taught by a high school 
instructor who is a certified adjunct faculty member of the college. 
In many cases, use of the first model proves too expensive. Often the second model is not used 
due to uncertainty about how to contact the college to obtain a certified faculty member. 
Generally, the third model is the easiest for high schools to implement when the high school 
instructors qualified to teach particular classes are available (but often they are not). 
Focusing dual enrollment on a small number of relevant, high-impact courses, then, could help 
high schools hire or develop high school teachers who are qualified to teach these courses. To 
guarantee provision of core courses that lead to a degree, STC could devote additional resources 
to providing high school teachers the opportunity to become adjunct faculty at STC through 
teacher development and training programs. 
Enhancing instructional quality 
Our interviews with high school and STC faculty revealed that each group had a unique set of 
instructional strengths. The high school faculty have greater command of pedagogical techniques 
that are effective at reaching high school students. They also have deeper relationships with the 
students, which enables more personalized, differentiated instruction. By contrast, STC faculty 
have command of the rigor of the college classroom and possess a certain gravitas as college 
professors. We identified the following opportunities to create greater instructional alignment 
between high school and STC classrooms. 
Recognize the opportunity for high school and STC faculty to learn from each other 
Teachers and administrators recognize that a successful dual-enrollment program should attempt 
to merge the skill sets of both high school faculty and college faculty. One teacher said, “You 
have to have that right person who can balance rigor and pedagogy. A teacher who has only 
taught in high school isn’t necessarily familiar with college courses, and STC teachers don’t 
necessarily know how to connect with high school students.” 
The Charles A. Dana Center at 
The University of Texas at Austin 7
From Program Innovation to Systemic Reform: 
July 2011 Ensuring Successful Transitions to South Texas College 
Addressing this concern, we found high school teachers who work as adjunct professors for STC 
use multiple strategies to create a college environment within the familiar high school support 
systems. Some high school teachers serving as adjuncts wear their STC ID cards as an attempt to 
distinguish the STC courses from standard high school courses. Some teachers establish college-level 
classroom norms and make explicit the differences between high school–level and college-level 
expectations. 
Still, many high school teachers who serve as adjunct STC faculty worry about the differences 
their students will experience when they enter the actual college for the first time; this concern 
led one teacher to describe a student’s experience upon arriving in an STC classroom as “culture 
shock.” 
Our interviews with high school and college faculty indicate that both groups would like to work 
collaboratively to create a clearly defined dual-enrollment pedagogy. High school faculty 
expressed a desire to receive greater support from STC and to form stronger connections with 
college faculty. 
Currently, high school teachers seeking help must either request it from STC or rely on informal 
relationships among colleagues. Neither of these strategies is particularly effective for spreading 
best practices among other, often isolated, dual-enrollment high school faculty or among visiting 
STC faculty, who usually drop in to high schools with a certain amount of anonymity, teach a 
course, then leave. 
Required collaboration, such as regularly scheduled meetings between high school and college 
faculty, could greatly enhance the effectiveness of dual-enrollment instruction. A clearly defined 
consistent pedagogical approach would benefit both teachers and students. 
Leverage existing professional development opportunities 
Once a semester, STC gathers all the dual-enrollment math teachers for a Saturday professional 
development day. We heard some concerns about how this time is used and what should be 
emphasized in these sessions. Several teachers noted that the sessions emphasized compliance 
issues rather than instructional strategies. (Both are important.) Excitingly, the professional 
development structure is in place and could be used as a venue for improving professional 
development opportunities in the math department and beyond. 
Additional professional development opportunities could be added at little cost. Currently, STC 
conducts summer professional development for its adjunct faculty. While adjunct faculty, 
including those who are high school dual-enrollment instructors, are eligible to participate, a first 
step would be to investigate whether the high school faculty attend and whether their increased 
participation might be encouraged. The college could target dual-enrollment adjunct faculty for 
these summer development opportunities, both in how the college spreads the word and in how it 
ensures that sessions address the concerns of dual-enrollment adjunct faculty. 
Furthermore, many Rio Grande Valley public school districts pay for professional development 
at the Region 1 Education Service Center in Edinburg. STC could work with this ESC to provide 
professional development offerings that could be attended by dual-enrollment high school 
faculty and college faculty alike. STC should work toward expanding opportunities for dual- 
The Charles A. Dana Center at 
8 The University of Texas at Austin
From Program Innovation to Systemic Reform: 
Ensuring Successful Transitions to South Texas College July 2011 
enrollment college and high school faculty to interact and collaborate on formulating clearly 
defined instructional pedagogy for high school students in college-level courses. 
Facilitate better information-sharing between high schools and STC 
In Texas, most college faculty are not required to post grades regularly or use the online system 
that all public high school teachers must use. For this reason, high school students and 
counselors are not always aware of their STC grades. Further, STC faculty are not required to 
communicate this information to the high school administrator. To update a high school 
transcript to reflect STC courses, students must bring their STC transcript to their high school 
counselor, who then merges the high school and STC transcripts. Feeder schools and STC should 
find a way to better integrate this data. 
The Syracuse University dual-enrollment model, which includes specific recommendations for 
college-faculty oversight, monitoring, and alignment of course syllabi, assignments, textbooks, 
and assessment methods and frequency, is a promising model that is worthy of further study. 
This model suggests possible actions STC might take to reduce variation between high school 
dual-enrollment courses and campus-based STC courses.8 
Broadening outreach services 
Our interviews indicate that STC outreach specialists serve as beloved and appreciated 
connections between STC and partnering high schools. The only critique we heard is that high 
schools wish they could have more time with their outreach specialists and more access to them 
via cell phone. Outreach specialists provide valuable information to high school administrators, 
counselors, teachers, and students about dual-enrollment programs as well as about traditional 
STC enrollment after high school. 
Although our focus was on dual enrollment, due to the outreach specialists’ responsibilities 
around both dual enrollment and traditional college enrollment, many of our findings are relevant 
to both student populations. The information below is provided in light of dual enrollment, but 
we believe that it should be carefully considered for all of STC’s outreach efforts. 
Some interviewees voiced concern that outreach for dual enrollment is aimed largely at high-achieving 
students. One school official remarked that, “There’s no concerted effort to reach the 
kids who really need the outreach. The program only serves the best.” High-achieving students 
are more likely to already be on a college track. By establishing a strategy for targeting all 
students, STC could expand enrollment and increase opportunity for upward mobility for 
students who might not otherwise consider themselves college bound. We offer the following 
suggestions for broadening dual-enrollment outreach in this area. 
Direct outreach specialists to speak to all high school students 
Presently, partnering high schools determine which students should be targeted by STC outreach 
specialists. Some schools direct STC to target the top tier of the class, while others ask that STC 
reach out to broader cross-sections of the population. This issue should not be left to the sole 
discretion of high school administrators. STC should direct outreach specialists to request that 
8 See the Syracuse University website for Project Advance, available at supa.syr.edu/index.php. 
The Charles A. Dana Center at 
The University of Texas at Austin 9
From Program Innovation to Systemic Reform: 
July 2011 Ensuring Successful Transitions to South Texas College 
high schools connect them with all students—particularly students who typically would not 
participate in dual enrollment—early in the first years of high school, when intervention can 
have the greatest impact. 
In our interviews, outreach specialists indicated that early outreach was not a common practice. 
STC could make it a systemwide strategy to conduct early outreach to the entire student 
population. In this way, STC could reach, as one teacher put it, “the ‘bubble’ kids [who] are most 
likely to enter developmental courses.” 
Create alumni networks to ease the transition to college 
To broaden its outreach efforts, STC should engage alumni in outreach. Our interviews found 
that the outreach specialists are already spread thin. Fortunately, by cultivating relationships with 
recent alumni, STC has in place a ready network to help encourage students to pursue dual 
enrollment and to explain what it means to be college ready. 
STC should consider creating an alumni network with the mission of easing the transition of new 
students to college. One high school counselor emphasized the importance of such a program, 
asking “Why aren’t students successful? It’s not academic. It’s the feeling of helplessness of not 
knowing where to go for help, how to talk to a professor, how to navigate the system.” Peers are 
ideal vehicles to transmit this information. 
We found that teachers and schools, particularly at Pharr–San Juan–Alamo North High School, 
are already doing this informally with former students, highlighting them as “high school 
heroes”— current or former STC students who come back and talk to the current high school 
students. Systematizing these efforts could provide wide benefits at very little cost to STC. Our 
conversations suggest that such an initiative would garner widespread enthusiasm among 
community members who are eager to help the next generation. 
Improving the coherence of policies around college placement testing 
Our interviews confirmed a growing research consensus that multiple factors influence student 
failure rates on college placement tests. Opportunities to practice, counseling on the test’s 
significance, the form of the test, and the ability to retest all vary from college to college. At 
STC, we found a tremendous amount of policy incoherence surrounding placement testing, 
which we believe contributes to very high rate of developmental education enrollment. For 
students who enrolled for the first time in 2008, 80 percent did not meet the state standard of 
college readiness in at least one subject.9 We believe that STC can work with high schools to 
streamline the placement testing process and, we hope, to improve passing rates—by 
strengthening test preparation and the dissemination of information about the consequences of 
placement testing, establishing a recommended placement test, and sharing data on student 
performance. 
9 Texas Higher Education Coordinating Board. (2008). Developmental Education Accountability Measures 
Data: South Texas College. Retrieved April 2011 from www.txhighereddata.org/reports/performance/deved. 
The Charles A. Dana Center at 
10 The University of Texas at Austin
From Program Innovation to Systemic Reform: 
Ensuring Successful Transitions to South Texas College July 2011 
Strengthening test preparation and the dissemination of information about the consequences of 
placement testing 
Access to adequate preparation materials varies widely both within and across STC’s feeder high 
schools. Some schools offer test-preparation materials or courses to all students, others offer 
them only to high-achieving students, and still others did not have the resources to offer much 
assistance at all. Additionally, many students, particularly lower-achieving students, signed up 
for the test right before the dual-enrollment deadline or just before STC course registration 
began. 
STC could use its website to provide greater access to test-preparation materials. Presently, STC 
links to ACCUPLACER’s site, but this link is deeply embedded in the STC website—that is, it 
takes many clicks to reach the actual practice problems. A student would need to know the 
problems were available and be very motivated to find them; a student would not accidentally 
run across them. 
More direct access to practice problems could help students both assess their readiness for testing 
and prepare for the test’s content and structure. In addition to improving access to these 
resources on its website, STC could also be more proactive in disseminating preparation 
materials, along with a recommended practice and testing schedule, to its feeder high schools. 
This would help alleviate ill-planned or repeated test-taking. 
In fact, many students, particularly those not in dual-enrollment courses, do not fully understand 
the significance of the placement test. They do not understand that developmental education 
courses will prolong their college career, cost them money without yielding college credit, and 
profoundly reduce their chances of graduation. 
In response, STC could create a one-page handout for high schools to share widely with students 
that explains the significance of the test, the testing procedures, and the resources available to 
prepare for the test. This information could be featured on STC’s website under the “Future 
Students” tab. Outreach specialists could work with guidance counselors to disseminate the 
document and to streamline messaging around the significance of the test. 
Establishing a recommended placement test 
The reasons for choosing a particular placement test vary greatly by feeder high school. Some 
schools use the computerized ACCUPLACER test because it provides immediate results. Other 
schools prefer THEA (the Texas Higher Education Assessment) because the paper-and-pencil 
version is a more familiar format for most students. Even though state law allows the use of 
multiple assessments, STC could establish an informal preference among districts. This would 
also simplify the development of practice materials. Over the long term, establishing a common 
placement test would enable STC to offer the test to students at reduced cost or to pursue funding 
to let students take the test at no cost. 
Sharing data on student performance 
An additional strategy for improving student performance on placement tests would be to share 
the student performance data from these tests with high school teachers. One official complained 
of a lack of “structured feedback” for teachers, and noted that teachers are becoming increasingly 
The Charles A. Dana Center at 
The University of Texas at Austin 11
From Program Innovation to Systemic Reform: 
July 2011 Ensuring Successful Transitions to South Texas College 
adept at analyzing data and adjusting instruction. In addition, teachers should be made aware of 
STC’s data on initial placement and subsequent student success in courses taken during the first 
year of college. Understanding this data will enable teachers to better understand—and 
address—any gaps in the preparation of their students for success on the placement test and in 
subsequent coursework. 
General data regarding student performance in coursework at the college level should be made 
readily available to all levels of high school staff—from district administrators to teachers. We 
found that this data was available at the district level or principal level, but rarely trickled down 
to department chairs or individual teachers. Teachers were not aware of mechanisms (other than 
maintaining individual relationships with students) through which they could find out how well 
they had prepared their students for college. Teachers, principals, and district leaders need more 
systematic and regularly updated information so that schools can adjust their instruction, 
policies, and curriculum to support successful student matriculation to STC. 
Fortunately, this issue is perfectly suited for inclusion at STC’s annual College Readiness 
Summit. We found the sessions at this year’s Summit to be interesting and insightful, but also 
felt that they lacked a coherent message or objective. At least some time during this all-day 
meeting could be spent working with high schools to analyze their student performance data as it 
relates to dual enrollment and to subsequent student success in college. STC could recommend 
that cross-functional high school teams attend the Summit, or STC could recommend ways that 
district or school representatives could share the data with principals and department chairs. 
Taking a more active role in aligning all local high school curricula with STC’s 
expectations 
We found many issues to consider related to curriculum alignment. Our interviews with STC and 
high school staff revealed some genuine islands of excellence in curriculum alignment, but the 
more common experience was captured by an administrator who lamented, “there was not much 
going on here at all.” We suggest STC build upon the achievements of its feeder districts that 
have been successful with curriculum alignment and, using P–16 councils, adapt and scale the 
strategies to be used with all partnering high schools. 
Learning from past successes 
Hidalgo Independent School District serves as a beacon of curriculum alignment among high 
schools in the Valley. The district has worked at aligning its mathematics program with that of 
STC, and has synchronized STC requirements with those of regular-track high school courses so 
that all students are taught the skills needed for success in college. Additionally, STC received a 
grant to work with a district on curriculum alignment in English language arts. Reviewing the 
curriculum alignment process employed for this grant could be a very valuable way for STC to 
identify lessons to systematize for a more proactive approach to curriculum alignment with 
feeder high schools. 
STC plays a valuable role in disseminating to partnering high schools the lessons learned from 
successful curriculum alignment efforts and in encouraging districts to implement similar 
alignment efforts. In seeking to align mathematics curriculum, the Hidalgo district, for example, 
found that there are many gaps between the Texas high school mathematics curriculum standards 
The Charles A. Dana Center at 
12 The University of Texas at Austin
From Program Innovation to Systemic Reform: 
Ensuring Successful Transitions to South Texas College July 2011 
and the STC mathematics course requirements. One STC math professor remarked that the 
current TEKS for high school algebra consist of a hodgepodge of topics that seemed to jump 
around, taking bits from each chapter of the textbook instead of making up a cogent course. 
Addressing these gaps in the curriculum and conducting other alignment activities could help 
ensure that all students entering STC from its feeder high schools are ready for college. 
Using regional P–16 councils 
P–16 councils could be instrumental in evaluating curriculum-alignment needs. Local P–16 
councils consist of representatives from K–12 education and higher education, and these councils 
constitute an existing platform for engaging all parties to work on curriculum alignment. STC 
has made some efforts to use these councils, but our interviewees mentioned that council 
meetings on curriculum alignment have been ad hoc at best, and that curriculum alignment is not 
seen as a primary responsibility of the council members. The net result has been, according to 
one STC official, “A bunch of different strands running independently of each other. We’re 
helping kids but could be helping many more.” 
El Paso Community College exemplifies an effective use of P–16 councils. Since 2000, EPCC 
has partnered with working groups of teachers, principals, counselors, and administrators to 
design a matrix of learning demands and cognitive objectives in mathematics that starts with the 
“college ready” standard and works backwards to kindergarten. It has been a long, deliberative 
process that has received considerable acclaim. 
Creating curriculum alignment initiatives like that at Hidalgo and working with P–16 councils 
can help streamline the alignment system and provide multiple and, we hope, mutually 
reinforcing, vehicles for change. A final factor in this process is the introduction of the state’s 
new STAAR (State of Texas Assessments of Academic Readiness) end-of-course exams. Some 
interviewees suggested that more work will take place on alignment once these tests have been 
introduced. However, curriculum alignment is time-consuming work, so it will be important to 
consider carefully the timing of when to begin this process. 
Conclusion 
South Texas College has energetically embarked on the enormously complex process of 
strengthening relationships with local public schools to facilitate their students’ transition to 
college and thus create more opportunities for degree attainment. STC has created a space for 
fruitful innovation, and, more importantly, has demonstrated a committed investment in 
improving the quality of life for students from the Rio Grande Valley. These efforts have been 
recognized by many involved parties and have begun to make a difference. 
STC has made substantial progress, but there is still more work to do. Building on its strengths, 
STC can now move toward systemic institutionalization of known improvements in dual 
enrollment, college placement, and curriculum alignment and begin the process of creating short-term 
and longer-term action plans in areas that have received less attention. STC is well 
positioned to benefit from its leaders’ systemic thinking and priority-setting to maximize 
increasingly scarce resources and serve even greater numbers of students. 
The Charles A. Dana Center at 
The University of Texas at Austin 13
From Program Innovation to Systemic Reform: 
July 2011 Ensuring Successful Transitions to South Texas College 
Acknowledgments 
This paper was developed at the request of South Texas College by Dana Center research and program staff, with 
support from students in Professor Uri Treisman’s 2010–2011 Education Policy Research Practicum graduate course 
in the Lyndon Baines Johnson School of Public Affairs at the University of Texas at Austin. Development of this 
paper was funded by the Texas High School Project Fund of Communities Foundation of Texas. 
Charles A Dana Center Staff 
Jenna Cullinane, project lead, doctoral student, and research scientist 
Dr. Kristen Bishop, director of higher education projects 
Dr. Uri Treisman, director, professor of mathematics, and professor of public affairs 
Rachel Jenkins, editor 
Members of the Education Policy Research Practicum graduate course 
All students listed here are participating in graduate programs at the University of Texas at Austin. 
Elizabeth Barkowski, doctoral student, education administration 
Lynn Brabender, graduate student, public affairs 
Sydney Alexis Chandler, graduate student, public affairs 
Temitope Eletu-Odibo, graduate student, public affairs 
Micheal Franco, graduate student, public affairs 
Joel Goering, graduate student, business administration 
Kori Hattemer, graduate student, public affairs 
Katherine McIntosh, graduate student, mathematics education 
Nahed Aaed Mubarak Abdelrah, graduate student, public affairs 
Caitlin Sharp, graduate student, public affairs 
Daniel Spikes, doctoral student, education administration 
Stephen Sweeney, graduate student, business administration 
Daniel Tesfay, graduate student, public affairs 
Michael Volonnino, doctoral student, education administration 
Interviewees 
Dr. Ali Esmaeili, Dean, Bachelor Programs and University Relations; Dean, Developmental Studies (interim); Dean, 
Dr. Mahmoud M. Fath El-Den, Chair, Mathematics Department, South Texas College 
Dr. Wallace D. Johnson, Instructor, American Government, Public Service Administration, South Texas College 
Corina Lopez-Garcia, Coordinator of Dual Enrollment, South Texas College 
Kimberly McKay, Dean, Enrollment Services (interim); Director of Outreach, Orientation, and Welcome Centers; 
Lucy Michal, Director, El Paso Community College Mathematics and Science Partnership; Professor of 
Mario J. Morin, Director, CCRAA (College Cost Reduction and Access Act) team; Instructor of Mathematics, South 
Dr. Luzelma G. Canales, Director of Grant Development, Accountability, and Management Services; Associate 
Dean, Community Engagement and Workforce Development (interim), South Texas College 
Reviewers 
Dr. Thomas J. Connolly, Project Lead, Statway, Charles A. Dana Center, the University of Texas at Austin 
Alma Garcia, Program Officer, Communities Foundation of Texas 
With special thanks to the individuals who participated in additional interviews and focus groups … 
El Paso Community College 
McAllen ISD Achieve Early College High School 
Memorial High School, McAllen, Texas 
Mercedes High School, Mercedes, Texas 
Pharr–San Juan–Alamo North High School, Pharr, Texas 
Roma High School, Roma, Texas 
The Charles A. Dana Center at 
Math and Sciences (interim), South Texas College 
South Texas College 
Mathematics, El Paso Community College 
Texas College 
14 The University of Texas at Austin

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  • 1. From Program Innovation to Systemic Reform: Ensuring Successful Transitions to South Texas College July 15, 2011 A briefing document from The Charles A. Dana Center at the University of Texas at Austin
  • 2.
  • 3. From Program Innovation to Systemic Reform: Ensuring Successful Transitions to South Texas College July 2011 From Program Innovation to Systemic Reform: Ensuring Successful Transitions to South Texas College Introduction South Texas College, a prominent community college in the Rio Grande Valley, is a leader in providing higher education opportunities to traditionally underserved students. Based in McAllen, Texas, and serving more than 30,000 students on five campuses in McAllen, Weslaco, and Rio Grande City, STC is a vibrant and rapidly growing institution.1 Over the past six years, student enrollment has increased more than 70 percent, and completion rates have increased by 12 percentage points.2 STC maintains overwhelmingly positive connections to its 52 feeder schools and is a willing and adaptive community partner that is committed to supporting the successful matriculation of students into college. STC administrators recognize the connection between attaining excellence and adhering to evidence-based practices, and they have established partnerships within the community to continually implement and improve such practices. Through this work, the college has become a font of innovation in the Rio Grande Valley, and it is widely regarded as a leader among the nation’s community colleges. At the same time, much remains to be done so that STC can dramatically increase the likelihood that all its students, especially those who begin in developmental courses, successfully complete the license, degree, or certificate they seek. In 2011, three-year completion rates at STC were 26.7 percent. STC is working hard to meet this challenge head-on, initiating multiple reforms to support a college-going culture in which the completion of higher education becomes an expectation for students throughout the region. This paper is part of STC’s commitment, not only to innovation, but to continuous improvement of its programs and practices. With the generous support of the Communities Foundation of Texas, a team from the Charles A. Dana Center at the University of Texas at Austin conducted surveys over the course of spring 2011 to gather data on STC’s personnel, policies, and programs; visited STC and five of its feeder high schools; and conducted interviews at these institutions.3 We examined the information gathered in light of its alignment with broadly accepted best practices for supporting successful community college student matriculation. From this study, 1 See the section entitled “About South Texas College” in South Texas College: Celebrating Our Achievements: Changing Lives, Changing Communities (2010), retrieved July 2011 from www.southtexascollege.edu/about/pdf/ AchievementsWebLayout.pdf. 2 According to statistics from the Texas Higher Education Coordinating Board, 2011. 3 The Dana Center would like to thank the administrators, faculty, and staff of South Texas College whom we interviewed for this report. We also appreciate the willingness of administrators, faculty, and counselors at Mercedes High School, Roma High School, McAllen ISD Achieve Early College High School, Memorial High School (McAllen), Pharr–San Juan–Alamo North High School (Pharr), and El Paso Community College to participate in our interviews and focus groups. The Charles A. Dana Center at The University of Texas at Austin 1
  • 4. From Program Innovation to Systemic Reform: July 2011 Ensuring Successful Transitions to South Texas College the team identified institutional strengths and issues for STC to consider as it continues to strengthen its current programmatic efforts and guide future innovations. During the course of this study, the team was impressed by the overwhelmingly positive feedback it received from STC’s feeder high schools. We found that STC is in a good position to build upon its many strengths to enhance and systematize services in support of successful student transitions from high school to college. This report aims to inform STC’s improvement plans in three areas:4 This report outlines some opportunities to enhance the strategic use of human and financial resources to support institutional enrollment goals as well as goals of enhancing quality and education outcomes. Our hope in writing this report is to provide STC with insight and advice from critical friends that will help STC build the most effective programs while making the most efficient use of increasingly scarce resources. Institutional Strengths Interviews with STC staff and with personnel from feeder high schools revealed a number of institutional strengths centered around STC’s commitment to improving the quality of life in the Rio Grande Valley. These strengths serve as a foundation upon which more systematic improvement efforts can be built. Some of STC’s most notable strengths include: • Responding to the community and creating strong partnerships with public schools Responding to the community and creating strong partnerships STC’s commitment to the community is evident in its stated vision and core values. The college is committed to providing its community with a route to a better quality of life. STC is a pillar of the local community. Administrators internalize this mission: “We are all part of a family, so it is our obligation to give students the best opportunity for a successful future.” STC proactively partners with local public schools, other institutions of higher education, and community organizations to implement programs that increase college-going and college-success rates among potential, current, and future students. The college provides strong levels of support for incoming students to support them in completing a degree. Partnerships with STC’s 52 feeder schools enable students to (variously) take college placement exams in high school, simultaneously earn high school and college credit through dual- 4 STC and Dana Center personnel arrived at these three areas of focus through discussions in fall 2010 and The Charles A. Dana Center at • Enhancing the effectiveness of its dual enrollment program, • Employing deliberate college placement practices, and • Aligning its curricula with that of local K–12 districts. and community organizations; • Committing to data-driven change and transparency; and • Pursuing innovation. spring 2011. 2 The University of Texas at Austin
  • 5. From Program Innovation to Systemic Reform: Ensuring Successful Transitions to South Texas College July 2011 enrollment programs, and attend summer bridge programs to ease their transition from high school to higher education. Through these partnerships, STC has also established 12 Early College High Schools. Early College High School students take college courses as part of their general high school curriculum and have the opportunity to earn an associate’s degree by the time they graduate from high school. Early College High School primarily targets first-generation college students. STC is committed to graduating students with associates’ degrees and certificates and to supporting students who wish to further their education at four-year institutions. For this reason, STC committed to making that transition as seamless as possible by establishing more than 60 articulation agreements with other institutions of higher education in the United States and Mexico. As a testament to the ease with which students move between institutions, more than 11,000 students who had previously attended STC enrolled at the University of Texas–Pan American in Fall 2009.5 Committing to data-driven change and transparency STC has opened its doors to outside advisors with an understanding that critical evaluation is key to successful growth and greater efficiency and effectiveness. The college’s internal research office is focused both on compliance responsibilities and on using data to improve practices on campus. This openness and commitment to improvement has enabled researchers to identify areas for potential growth and to assess innovations. Collaborating with Achieving the Dream, a nonprofit that helps community college students succeed, has particularly contributed to STC’s achievements in data transparency and continual improvement. The Achieving the Dream initiative aims to help colleges use data and evidence to develop a culture that supports students in attaining postsecondary credentials. Participation in this initiative was a major impetus for STC’s improvement efforts and provided a framework for the college to use in systematically reviewing its policies and programs and their effects on student success.6 One example of this work is the rigorous external evaluation that nonprofit research organization MDRC conducted on STC’s Beacon Mentoring Program. Pursuing innovation STC has an unparalleled drive to learn about—and apply on its campuses—the best practices in community college education. Toward this end, STC has taken a proactive role in improving education opportunities for the community by participating in state and national initiatives (such as the Achieving the Dream work described above) as well as by conducting ongoing dialogue with high schools and identifying and responding to issues within the system. 5 See page 6 in South Texas College: Celebrating Our Achievements: Changing Lives, Changing Communities (2010), retrieved July 2011, from http://www.southtexascollege.edu/about/pdf/AchievementsWebLayout.pdf. 6 For a general description of some of the processes STC underwent as part of its work with Achieving the Dream, see the Achieving the Dream Field Guide for Improving Student Success (2009), available at http://www.achievingthedream.org/docs/Field_Guide_for_Improving_Student_Success.pdf. The Charles A. Dana Center at The University of Texas at Austin 3
  • 6. From Program Innovation to Systemic Reform: July 2011 Ensuring Successful Transitions to South Texas College Dialogue with high schools: Outreach program STC has built a robust infrastructure for reaching out to the public schools within its service area. High school administrators and staff speak highly of their relationships—and their students’ relationships—with the STC “outreach specialists.” These specialists are assigned to all high schools in STC’s service area and provide information to students and to campus staff about STC programs. STC outreach specialists also help students apply for financial aid and enroll in programs, and generally support them in transitioning from high school to higher education. The outreach specialists work with community agencies and high school staff, such as counselors and advisors, to provide these services to prospective students. The specialists serve as an invaluable conduit for information, creating and maintaining partnerships between STC and the community, and providing STC with a presence on local high school campuses. As one high school counselor remarked, the outreach specialists enable STC to be “plugged in with students” and provide critical information to students and parents on a personal level. Dialogue with high schools: Hidalgo Independent School District STC’s work with Hidalgo Independent School District is a strong exemplar of a meaningful partnership with the local community. STC works with the Hidalgo district on a variety of reform efforts, including early placing of students in college courses, expanding dual-enrollment opportunities for all students, and aligning high school curriculum with college courses. The district begins curriculum alignment in the elementary grades to foster seamless college-going expectations that continue through high school. Administrators from the Hidalgo Early College High School laud STC’s effective and timely communication. STC has proven responsive to their needs and is willing to attempt new projects in the spirit of helping students succeed. Identifying and responding to issues within the system: Developmental education STC’s ability to diagnose and address barriers to student success is exemplified by its effort to reform its developmental education programs. STC identified student placement in developmental education courses as a major impediment to degree and certificate completion. STC’s data analysis revealed that over a two-year period, 2006 to 2008, only 19 percent of students enrolled in a developmental math sequence completed it, only 42 percent enrolled in the English developmental sequence completed it, and just under half (49 percent) enrolled in the reading sequence completed it.7 These findings led STC to make accurate student placement in developmental education courses a priority—and to provide students with multiple opportunities (even mid-semester) to progress through the developmental sequence, or move out of it entirely, by demonstrating adequate skill attainment. STC is working on several supplemental programs designed both to inform students of the importance of appropriate placement and to enable students to accelerate developmental 7 See page 1 in Spring 2009 Historical Summary of Student Achievement Data of the South Texas College Factbook, retrieved April 2011 from isp.southtexascollege.edu/ras/factbooks/factbook.html. The Charles A. Dana Center at 4 The University of Texas at Austin
  • 7. From Program Innovation to Systemic Reform: Ensuring Successful Transitions to South Texas College July 2011 education courses. For example, STC offers summer bridge programs that include ACCUPLACER test-preparation workshops, and STC also offers condensed versions of developmental courses, which enable students to pass more quickly through the sequence. While there has been much enthusiasm in response to these programs, administrators understand the importance of using caution when deciding which projects to scale up. “We want to start on a smaller scale,” said an STC administrator. “If it is successful, we will offer it to everyone in the second phase. And if that is successful, we’ll make it a requirement.” Issues to Consider STC has made great strides by sparking innovations within itself and neighboring high schools. In a brief period, STC has fostered high levels of trust among its feeder schools. STC outreach specialists are viewed as valuable members of the high school communities they serve. STC’s dual-enrollment programs have helped many students graduate from high school with college credit and with greater overall academic preparation and knowledge of the rigors of postsecondary education. STC’s proven commitment to the prosperity of the Rio Grande Valley community has also attracted the support of numerous funders willing to seed the school’s ambitions. From this strong foundation, STC has the opportunity to systematize successful innovations to increase efficiency and effectiveness so that the college can meet its objective of serving more students. Despite its many innovations and accomplishments, the success of STC’s high school outreach programs has been uneven. While some high school outreach programs stand out as “islands of excellence,” others fall short of achieving STC’s ambitious community mission. Thus we recommend that STC identify key characteristics of their most successful programs to then scale up and apply to all partnering high schools. Feeder high schools are hungry for more direction and better advice for administering dual enrollment programs. Along the way, STC could leverage economies of scale that will help the college deliver its services in a cost-effective manner. In this section, we focus on three areas in particular: • Maximizing dual-enrollment programs to increase student completion of a college degree, by improving course offerings, enhancing instructional quality, and broadening outreach services; • Improving the coherence of policies around college placement testing by strengthening test preparation and the dissemination of information about the consequences of placement testing, establishing a recommended placement test, and sharing data on student performance; and • Taking a more active role in aligning all local high school curricula with STC’s expectations by learning from past successes and using regional P–16 councils. The Charles A. Dana Center at The University of Texas at Austin 5
  • 8. From Program Innovation to Systemic Reform: July 2011 Ensuring Successful Transitions to South Texas College Maximizing dual enrollment programs Dual-enrollment high school students make up nearly a third of STC’s total enrollment of roughly 30,000. Community college tuition for public high school students participating in dual-enrollment programs is subsidized by the state. As such, an efficient dual-enrollment program provides students with a cost-effective pathway to obtain an associate’s degree, a certificate, or credits in pursuit of a bachelor’s degree. In fact, the number of college credits a student has earned prior to graduating high school and enrolling in higher education is highly predictive of future success. Dual-enrollment programs could be leveraged as a more deliberate strategy for improving STC’s outreach and preparation programs for students. For the dual-enrollment strategy to be most effective, STC should align and improve dual-enrollment course offerings, invest in teacher development, and broaden outreach efforts. Improving course offerings In many local high schools served by STC’s dual-enrollment programs, we found that the dual-enrollment course offerings lacked coherent alignment to a college degree program—and, further, that the process of selecting which courses would be offered at which high school appeared haphazard. Course offerings appeared more likely to have been determined by the availability of faculty and/or financial resources than by a model that outlines a cogent course sequence designed to lead students to a degree. We identified several opportunities to enhance and improve the consistency of how dual-enrollment courses were provided, so that the accident of where students live and attend school does not determine their opportunities to improve their lives through education. Design dual-enrollment course pathways that lead to a degree While the number of students enrolled in dual-enrollment courses continues to increase, not all high schools offer a sequence that explicitly creates a pathway toward an associate’s degree or a certificate. Thus, dual-enrollment programs should make it a priority to provide basic gateway courses—such as College Algebra or College Writing—that are well-known barriers to student success. Dual enrollment should serve as a launching pad toward a college degree, provide opportunities for early successes that build confidence and acclimate students to college culture, provide clear signposts so that students see the path to completion, and minimize the number of additional courses a student must take upon reaching college. Deliberate dual-enrollment course sequencing could help STC operate more efficiently by steering students into relevant course sequences and thus raising long-term completion rates. Models already exist for such program pathways. The Texas Education Agency, for example, offers recommendations for early college high schools about dual-enrollment course patterns and activities that are particularly important for students to experience, such as registering for class, acquiring books, and other college experiences. The Charles A. Dana Center at 6 The University of Texas at Austin
  • 9. From Program Innovation to Systemic Reform: Ensuring Successful Transitions to South Texas College July 2011 STC, too, has experience in establishing clear program pathways for high school students. STC’s Career and Technology Education (CATE) program provides students with a clearly defined course sequence that applies to the long-term objectives of the degree program. One high school official remarked that CATE students have higher success rates than other dual-enrollment students because, “all of the grading and coursework in the courses are applied and the students can understand the process.” STC could adapt and extend these models to dual-enrollment programs more broadly as well. Focus dual-enrollment course offerings to improve their availability We observed that some dual-enrollment courses were not offered at all partnering high schools because the schools lacked access to credentialed staff. Dual-enrollment courses are typically delivered using one of three models: • Students take a college course that is taught by a college faculty member at the college. • Students take a college course that is taught by a visiting college faculty member at their high school. • Students take a college course at their high school that is taught by a high school instructor who is a certified adjunct faculty member of the college. In many cases, use of the first model proves too expensive. Often the second model is not used due to uncertainty about how to contact the college to obtain a certified faculty member. Generally, the third model is the easiest for high schools to implement when the high school instructors qualified to teach particular classes are available (but often they are not). Focusing dual enrollment on a small number of relevant, high-impact courses, then, could help high schools hire or develop high school teachers who are qualified to teach these courses. To guarantee provision of core courses that lead to a degree, STC could devote additional resources to providing high school teachers the opportunity to become adjunct faculty at STC through teacher development and training programs. Enhancing instructional quality Our interviews with high school and STC faculty revealed that each group had a unique set of instructional strengths. The high school faculty have greater command of pedagogical techniques that are effective at reaching high school students. They also have deeper relationships with the students, which enables more personalized, differentiated instruction. By contrast, STC faculty have command of the rigor of the college classroom and possess a certain gravitas as college professors. We identified the following opportunities to create greater instructional alignment between high school and STC classrooms. Recognize the opportunity for high school and STC faculty to learn from each other Teachers and administrators recognize that a successful dual-enrollment program should attempt to merge the skill sets of both high school faculty and college faculty. One teacher said, “You have to have that right person who can balance rigor and pedagogy. A teacher who has only taught in high school isn’t necessarily familiar with college courses, and STC teachers don’t necessarily know how to connect with high school students.” The Charles A. Dana Center at The University of Texas at Austin 7
  • 10. From Program Innovation to Systemic Reform: July 2011 Ensuring Successful Transitions to South Texas College Addressing this concern, we found high school teachers who work as adjunct professors for STC use multiple strategies to create a college environment within the familiar high school support systems. Some high school teachers serving as adjuncts wear their STC ID cards as an attempt to distinguish the STC courses from standard high school courses. Some teachers establish college-level classroom norms and make explicit the differences between high school–level and college-level expectations. Still, many high school teachers who serve as adjunct STC faculty worry about the differences their students will experience when they enter the actual college for the first time; this concern led one teacher to describe a student’s experience upon arriving in an STC classroom as “culture shock.” Our interviews with high school and college faculty indicate that both groups would like to work collaboratively to create a clearly defined dual-enrollment pedagogy. High school faculty expressed a desire to receive greater support from STC and to form stronger connections with college faculty. Currently, high school teachers seeking help must either request it from STC or rely on informal relationships among colleagues. Neither of these strategies is particularly effective for spreading best practices among other, often isolated, dual-enrollment high school faculty or among visiting STC faculty, who usually drop in to high schools with a certain amount of anonymity, teach a course, then leave. Required collaboration, such as regularly scheduled meetings between high school and college faculty, could greatly enhance the effectiveness of dual-enrollment instruction. A clearly defined consistent pedagogical approach would benefit both teachers and students. Leverage existing professional development opportunities Once a semester, STC gathers all the dual-enrollment math teachers for a Saturday professional development day. We heard some concerns about how this time is used and what should be emphasized in these sessions. Several teachers noted that the sessions emphasized compliance issues rather than instructional strategies. (Both are important.) Excitingly, the professional development structure is in place and could be used as a venue for improving professional development opportunities in the math department and beyond. Additional professional development opportunities could be added at little cost. Currently, STC conducts summer professional development for its adjunct faculty. While adjunct faculty, including those who are high school dual-enrollment instructors, are eligible to participate, a first step would be to investigate whether the high school faculty attend and whether their increased participation might be encouraged. The college could target dual-enrollment adjunct faculty for these summer development opportunities, both in how the college spreads the word and in how it ensures that sessions address the concerns of dual-enrollment adjunct faculty. Furthermore, many Rio Grande Valley public school districts pay for professional development at the Region 1 Education Service Center in Edinburg. STC could work with this ESC to provide professional development offerings that could be attended by dual-enrollment high school faculty and college faculty alike. STC should work toward expanding opportunities for dual- The Charles A. Dana Center at 8 The University of Texas at Austin
  • 11. From Program Innovation to Systemic Reform: Ensuring Successful Transitions to South Texas College July 2011 enrollment college and high school faculty to interact and collaborate on formulating clearly defined instructional pedagogy for high school students in college-level courses. Facilitate better information-sharing between high schools and STC In Texas, most college faculty are not required to post grades regularly or use the online system that all public high school teachers must use. For this reason, high school students and counselors are not always aware of their STC grades. Further, STC faculty are not required to communicate this information to the high school administrator. To update a high school transcript to reflect STC courses, students must bring their STC transcript to their high school counselor, who then merges the high school and STC transcripts. Feeder schools and STC should find a way to better integrate this data. The Syracuse University dual-enrollment model, which includes specific recommendations for college-faculty oversight, monitoring, and alignment of course syllabi, assignments, textbooks, and assessment methods and frequency, is a promising model that is worthy of further study. This model suggests possible actions STC might take to reduce variation between high school dual-enrollment courses and campus-based STC courses.8 Broadening outreach services Our interviews indicate that STC outreach specialists serve as beloved and appreciated connections between STC and partnering high schools. The only critique we heard is that high schools wish they could have more time with their outreach specialists and more access to them via cell phone. Outreach specialists provide valuable information to high school administrators, counselors, teachers, and students about dual-enrollment programs as well as about traditional STC enrollment after high school. Although our focus was on dual enrollment, due to the outreach specialists’ responsibilities around both dual enrollment and traditional college enrollment, many of our findings are relevant to both student populations. The information below is provided in light of dual enrollment, but we believe that it should be carefully considered for all of STC’s outreach efforts. Some interviewees voiced concern that outreach for dual enrollment is aimed largely at high-achieving students. One school official remarked that, “There’s no concerted effort to reach the kids who really need the outreach. The program only serves the best.” High-achieving students are more likely to already be on a college track. By establishing a strategy for targeting all students, STC could expand enrollment and increase opportunity for upward mobility for students who might not otherwise consider themselves college bound. We offer the following suggestions for broadening dual-enrollment outreach in this area. Direct outreach specialists to speak to all high school students Presently, partnering high schools determine which students should be targeted by STC outreach specialists. Some schools direct STC to target the top tier of the class, while others ask that STC reach out to broader cross-sections of the population. This issue should not be left to the sole discretion of high school administrators. STC should direct outreach specialists to request that 8 See the Syracuse University website for Project Advance, available at supa.syr.edu/index.php. The Charles A. Dana Center at The University of Texas at Austin 9
  • 12. From Program Innovation to Systemic Reform: July 2011 Ensuring Successful Transitions to South Texas College high schools connect them with all students—particularly students who typically would not participate in dual enrollment—early in the first years of high school, when intervention can have the greatest impact. In our interviews, outreach specialists indicated that early outreach was not a common practice. STC could make it a systemwide strategy to conduct early outreach to the entire student population. In this way, STC could reach, as one teacher put it, “the ‘bubble’ kids [who] are most likely to enter developmental courses.” Create alumni networks to ease the transition to college To broaden its outreach efforts, STC should engage alumni in outreach. Our interviews found that the outreach specialists are already spread thin. Fortunately, by cultivating relationships with recent alumni, STC has in place a ready network to help encourage students to pursue dual enrollment and to explain what it means to be college ready. STC should consider creating an alumni network with the mission of easing the transition of new students to college. One high school counselor emphasized the importance of such a program, asking “Why aren’t students successful? It’s not academic. It’s the feeling of helplessness of not knowing where to go for help, how to talk to a professor, how to navigate the system.” Peers are ideal vehicles to transmit this information. We found that teachers and schools, particularly at Pharr–San Juan–Alamo North High School, are already doing this informally with former students, highlighting them as “high school heroes”— current or former STC students who come back and talk to the current high school students. Systematizing these efforts could provide wide benefits at very little cost to STC. Our conversations suggest that such an initiative would garner widespread enthusiasm among community members who are eager to help the next generation. Improving the coherence of policies around college placement testing Our interviews confirmed a growing research consensus that multiple factors influence student failure rates on college placement tests. Opportunities to practice, counseling on the test’s significance, the form of the test, and the ability to retest all vary from college to college. At STC, we found a tremendous amount of policy incoherence surrounding placement testing, which we believe contributes to very high rate of developmental education enrollment. For students who enrolled for the first time in 2008, 80 percent did not meet the state standard of college readiness in at least one subject.9 We believe that STC can work with high schools to streamline the placement testing process and, we hope, to improve passing rates—by strengthening test preparation and the dissemination of information about the consequences of placement testing, establishing a recommended placement test, and sharing data on student performance. 9 Texas Higher Education Coordinating Board. (2008). Developmental Education Accountability Measures Data: South Texas College. Retrieved April 2011 from www.txhighereddata.org/reports/performance/deved. The Charles A. Dana Center at 10 The University of Texas at Austin
  • 13. From Program Innovation to Systemic Reform: Ensuring Successful Transitions to South Texas College July 2011 Strengthening test preparation and the dissemination of information about the consequences of placement testing Access to adequate preparation materials varies widely both within and across STC’s feeder high schools. Some schools offer test-preparation materials or courses to all students, others offer them only to high-achieving students, and still others did not have the resources to offer much assistance at all. Additionally, many students, particularly lower-achieving students, signed up for the test right before the dual-enrollment deadline or just before STC course registration began. STC could use its website to provide greater access to test-preparation materials. Presently, STC links to ACCUPLACER’s site, but this link is deeply embedded in the STC website—that is, it takes many clicks to reach the actual practice problems. A student would need to know the problems were available and be very motivated to find them; a student would not accidentally run across them. More direct access to practice problems could help students both assess their readiness for testing and prepare for the test’s content and structure. In addition to improving access to these resources on its website, STC could also be more proactive in disseminating preparation materials, along with a recommended practice and testing schedule, to its feeder high schools. This would help alleviate ill-planned or repeated test-taking. In fact, many students, particularly those not in dual-enrollment courses, do not fully understand the significance of the placement test. They do not understand that developmental education courses will prolong their college career, cost them money without yielding college credit, and profoundly reduce their chances of graduation. In response, STC could create a one-page handout for high schools to share widely with students that explains the significance of the test, the testing procedures, and the resources available to prepare for the test. This information could be featured on STC’s website under the “Future Students” tab. Outreach specialists could work with guidance counselors to disseminate the document and to streamline messaging around the significance of the test. Establishing a recommended placement test The reasons for choosing a particular placement test vary greatly by feeder high school. Some schools use the computerized ACCUPLACER test because it provides immediate results. Other schools prefer THEA (the Texas Higher Education Assessment) because the paper-and-pencil version is a more familiar format for most students. Even though state law allows the use of multiple assessments, STC could establish an informal preference among districts. This would also simplify the development of practice materials. Over the long term, establishing a common placement test would enable STC to offer the test to students at reduced cost or to pursue funding to let students take the test at no cost. Sharing data on student performance An additional strategy for improving student performance on placement tests would be to share the student performance data from these tests with high school teachers. One official complained of a lack of “structured feedback” for teachers, and noted that teachers are becoming increasingly The Charles A. Dana Center at The University of Texas at Austin 11
  • 14. From Program Innovation to Systemic Reform: July 2011 Ensuring Successful Transitions to South Texas College adept at analyzing data and adjusting instruction. In addition, teachers should be made aware of STC’s data on initial placement and subsequent student success in courses taken during the first year of college. Understanding this data will enable teachers to better understand—and address—any gaps in the preparation of their students for success on the placement test and in subsequent coursework. General data regarding student performance in coursework at the college level should be made readily available to all levels of high school staff—from district administrators to teachers. We found that this data was available at the district level or principal level, but rarely trickled down to department chairs or individual teachers. Teachers were not aware of mechanisms (other than maintaining individual relationships with students) through which they could find out how well they had prepared their students for college. Teachers, principals, and district leaders need more systematic and regularly updated information so that schools can adjust their instruction, policies, and curriculum to support successful student matriculation to STC. Fortunately, this issue is perfectly suited for inclusion at STC’s annual College Readiness Summit. We found the sessions at this year’s Summit to be interesting and insightful, but also felt that they lacked a coherent message or objective. At least some time during this all-day meeting could be spent working with high schools to analyze their student performance data as it relates to dual enrollment and to subsequent student success in college. STC could recommend that cross-functional high school teams attend the Summit, or STC could recommend ways that district or school representatives could share the data with principals and department chairs. Taking a more active role in aligning all local high school curricula with STC’s expectations We found many issues to consider related to curriculum alignment. Our interviews with STC and high school staff revealed some genuine islands of excellence in curriculum alignment, but the more common experience was captured by an administrator who lamented, “there was not much going on here at all.” We suggest STC build upon the achievements of its feeder districts that have been successful with curriculum alignment and, using P–16 councils, adapt and scale the strategies to be used with all partnering high schools. Learning from past successes Hidalgo Independent School District serves as a beacon of curriculum alignment among high schools in the Valley. The district has worked at aligning its mathematics program with that of STC, and has synchronized STC requirements with those of regular-track high school courses so that all students are taught the skills needed for success in college. Additionally, STC received a grant to work with a district on curriculum alignment in English language arts. Reviewing the curriculum alignment process employed for this grant could be a very valuable way for STC to identify lessons to systematize for a more proactive approach to curriculum alignment with feeder high schools. STC plays a valuable role in disseminating to partnering high schools the lessons learned from successful curriculum alignment efforts and in encouraging districts to implement similar alignment efforts. In seeking to align mathematics curriculum, the Hidalgo district, for example, found that there are many gaps between the Texas high school mathematics curriculum standards The Charles A. Dana Center at 12 The University of Texas at Austin
  • 15. From Program Innovation to Systemic Reform: Ensuring Successful Transitions to South Texas College July 2011 and the STC mathematics course requirements. One STC math professor remarked that the current TEKS for high school algebra consist of a hodgepodge of topics that seemed to jump around, taking bits from each chapter of the textbook instead of making up a cogent course. Addressing these gaps in the curriculum and conducting other alignment activities could help ensure that all students entering STC from its feeder high schools are ready for college. Using regional P–16 councils P–16 councils could be instrumental in evaluating curriculum-alignment needs. Local P–16 councils consist of representatives from K–12 education and higher education, and these councils constitute an existing platform for engaging all parties to work on curriculum alignment. STC has made some efforts to use these councils, but our interviewees mentioned that council meetings on curriculum alignment have been ad hoc at best, and that curriculum alignment is not seen as a primary responsibility of the council members. The net result has been, according to one STC official, “A bunch of different strands running independently of each other. We’re helping kids but could be helping many more.” El Paso Community College exemplifies an effective use of P–16 councils. Since 2000, EPCC has partnered with working groups of teachers, principals, counselors, and administrators to design a matrix of learning demands and cognitive objectives in mathematics that starts with the “college ready” standard and works backwards to kindergarten. It has been a long, deliberative process that has received considerable acclaim. Creating curriculum alignment initiatives like that at Hidalgo and working with P–16 councils can help streamline the alignment system and provide multiple and, we hope, mutually reinforcing, vehicles for change. A final factor in this process is the introduction of the state’s new STAAR (State of Texas Assessments of Academic Readiness) end-of-course exams. Some interviewees suggested that more work will take place on alignment once these tests have been introduced. However, curriculum alignment is time-consuming work, so it will be important to consider carefully the timing of when to begin this process. Conclusion South Texas College has energetically embarked on the enormously complex process of strengthening relationships with local public schools to facilitate their students’ transition to college and thus create more opportunities for degree attainment. STC has created a space for fruitful innovation, and, more importantly, has demonstrated a committed investment in improving the quality of life for students from the Rio Grande Valley. These efforts have been recognized by many involved parties and have begun to make a difference. STC has made substantial progress, but there is still more work to do. Building on its strengths, STC can now move toward systemic institutionalization of known improvements in dual enrollment, college placement, and curriculum alignment and begin the process of creating short-term and longer-term action plans in areas that have received less attention. STC is well positioned to benefit from its leaders’ systemic thinking and priority-setting to maximize increasingly scarce resources and serve even greater numbers of students. The Charles A. Dana Center at The University of Texas at Austin 13
  • 16. From Program Innovation to Systemic Reform: July 2011 Ensuring Successful Transitions to South Texas College Acknowledgments This paper was developed at the request of South Texas College by Dana Center research and program staff, with support from students in Professor Uri Treisman’s 2010–2011 Education Policy Research Practicum graduate course in the Lyndon Baines Johnson School of Public Affairs at the University of Texas at Austin. Development of this paper was funded by the Texas High School Project Fund of Communities Foundation of Texas. Charles A Dana Center Staff Jenna Cullinane, project lead, doctoral student, and research scientist Dr. Kristen Bishop, director of higher education projects Dr. Uri Treisman, director, professor of mathematics, and professor of public affairs Rachel Jenkins, editor Members of the Education Policy Research Practicum graduate course All students listed here are participating in graduate programs at the University of Texas at Austin. Elizabeth Barkowski, doctoral student, education administration Lynn Brabender, graduate student, public affairs Sydney Alexis Chandler, graduate student, public affairs Temitope Eletu-Odibo, graduate student, public affairs Micheal Franco, graduate student, public affairs Joel Goering, graduate student, business administration Kori Hattemer, graduate student, public affairs Katherine McIntosh, graduate student, mathematics education Nahed Aaed Mubarak Abdelrah, graduate student, public affairs Caitlin Sharp, graduate student, public affairs Daniel Spikes, doctoral student, education administration Stephen Sweeney, graduate student, business administration Daniel Tesfay, graduate student, public affairs Michael Volonnino, doctoral student, education administration Interviewees Dr. Ali Esmaeili, Dean, Bachelor Programs and University Relations; Dean, Developmental Studies (interim); Dean, Dr. Mahmoud M. Fath El-Den, Chair, Mathematics Department, South Texas College Dr. Wallace D. Johnson, Instructor, American Government, Public Service Administration, South Texas College Corina Lopez-Garcia, Coordinator of Dual Enrollment, South Texas College Kimberly McKay, Dean, Enrollment Services (interim); Director of Outreach, Orientation, and Welcome Centers; Lucy Michal, Director, El Paso Community College Mathematics and Science Partnership; Professor of Mario J. Morin, Director, CCRAA (College Cost Reduction and Access Act) team; Instructor of Mathematics, South Dr. Luzelma G. Canales, Director of Grant Development, Accountability, and Management Services; Associate Dean, Community Engagement and Workforce Development (interim), South Texas College Reviewers Dr. Thomas J. Connolly, Project Lead, Statway, Charles A. Dana Center, the University of Texas at Austin Alma Garcia, Program Officer, Communities Foundation of Texas With special thanks to the individuals who participated in additional interviews and focus groups … El Paso Community College McAllen ISD Achieve Early College High School Memorial High School, McAllen, Texas Mercedes High School, Mercedes, Texas Pharr–San Juan–Alamo North High School, Pharr, Texas Roma High School, Roma, Texas The Charles A. Dana Center at Math and Sciences (interim), South Texas College South Texas College Mathematics, El Paso Community College Texas College 14 The University of Texas at Austin