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Accreditation
Demonstrating Professionalism

   Saint John, New Brunswick, June 2011
APR – You Know You Waant It!

• #cprs2011
• #philipmulder

      Philip Mulder, APR, FEC
      Regional Examiner – Prairies
      Director Communications
      The Association of Professional Engineers,
      Geologists and Geophysicist of Alberta
      (APEGGA)

CPRS Accreditation Program
Welcome Special Guests


• John Kageorge, APR

• Diane Riddell, APR




CPRS Accreditation Program
Door Prizes!

• Must be here to win
• Donated by The Association of
  Professional Engineers, Geologists and
  Geophysicists of Alberta (APEGGA)
• Your information will be passed along to
  local Society Accreditation Chairs



CPRS Accreditation Program
Why Seek Accreditation?

Attributes of Accredited PR Practitioners
include:
• A sound knowledge base in PR
• Ability to analyze and solve complex problems
• Superior communications skills
• Demonstrated professionalism
• An understanding of the impact of PR on society
• Ethical behaviour
• Desire for and commitment to life-long learning



CPRS Accreditation Program
Why Seek Accreditation? (cont’d)

• APR recognized across North America
• Denotes high professional, educational and
  ethical standards
• Denotes leadership, professional judgment and
  communication skills
• Indicates the ability to manage and strengthen
  relationships between an organization and its
  publics and stakeholders


CPRS Accreditation Program
Why Seek Accreditation? (cont’d)

Diane and John:
• Why did you decide to become Accredited with
  CPRS?
• What do you value about:
   A) the process
   B) having the designation




CPRS Accreditation Program
Testimonials!


Don’t just take our word for it – read
            the testimonials!




CPRS Accreditation Program
The Accreditation Process
  What is involved?
  • An application
  • A work sample
  • A written exam
  • An oral exam




CPRS Accreditation Program
How Will You Know You Are Ready?
You will be ready for the process when:
• You have five years or more public relations experience
• You are a strategic thinker, problem solver and can
  analyze and think on your feet
• You know how to use the RACE formula
• You can communicate effectively
• You know how to manage




CPRS Accreditation Program
Public Relations Defined

• Public relations is the strategic management of
  relationships between an organization and its diverse
  publics, through the use of communication, to achieve
  mutual understanding, realize organizational goals, and
  serve the public interest.

        (Flynn, Gregory & Valin, 2008)




CPRS Accreditation Program
Accreditation Preparation
How best to prepare?
• Make sure you have the strategic experience to enter
  the process
• Review previous exam questions
• Read work samples in the CPRS National Resource
  Library
• Look at how exams are marked and take note of
  examiner feedback
• Look for someone who can be your mentor
• Determine the best work sample case you can present


CPRS Accreditation Program
It’s All on the Website
You will find all this info on the website:
• Accreditation Handbook
• Study Guide
• Body of Knowledge
• Reading List
• Actual written exam answers
• Question and answer guidelines for previous written exams
• Examples of actual work samples
• Examples of oral exam questions
• Links to the National Resource Library at Mount Royal University
• Contact information for Accreditation Chairs
• Marking sheets, marking guidelines and comments sheets
  for oral, written and work sample marking


CPRS Accreditation Program
Accreditation Preparation

John and Diane:
• What approach did you use to prepare for the
  Accreditation process?
• What is your SINGLE best tip to those preparing
  for accreditation?




CPRS Accreditation Program
Who Governs the Process?

Volunteers, supported by national office:
• Accreditation Council
• Regional Examiners
• Local Society Accreditation Chairs




CPRS Accreditation Program
Governance




CPRS Accreditation Program
Your Journey to Accreditation
The journey has four measurement points:
1. Application
   You complete a work sample overview and pre-qualification form

2. Work sample
   You prepare a case study approach of your best work

3. Written Exam
   You write a three and a half hour exam that tests your knowledge and
   experience

4. Oral Exam
   You prove to your peers that you know your stuff and can think on your feet



CPRS Accreditation Program
Key Dates
•     December 1                    Application deadline
•     January 31                  – Your eligibility confirmed
•     April 1                     – Work Sample deadline
•     October                     – Third Friday and Saturday
                                     = Exams
• December                        – December – formal notice
                                     of your performance




CPRS Accreditation Program
How and When do You Apply?

1. Application Form - December 1
•     You need at least five years full-time public relations experience
•     You need three references (two must be current APRs)
•     You need a current resume
•     You must be a current member of CPRS
•     You need to complete an application form
•     You need to pay a $400 fee (plus federal and provincial taxes) to
      participate in the process and may be required to pay an additional $50 fee
      to re-apply, if you fail
•     You must be pre-qualified by submitting an outline of your work sample for
      review
•     Your eligibility will be confirmed by formal letter by January 31



CPRS Accreditation Program
What About the Work Sample?

2. The Work Sample - April 1
• You must create a case study or analytical discussion of your best work
  detailing the planning, execution and evaluation of the project within the last
  two years [500-word abstract / 2,500-word main body] and submit by email
  or hard copy
• You must include measureable objectives and a budget
• You must demonstrate an understanding of research
• You must demonstrate sound public relations practice and the RACE
• You must communicate effectively
• You must demonstrate an understanding of ethics
• Spelling and grammar count!



CPRS Accreditation Program
What About the
                             Written and Oral Exams?

3. Written Exam - October
•     National examinations take place third Friday and Saturday
      in October each year
•     Held in computer labs in colleges or universities
•     Regional examiners finalize location arrangements with assistance
      of local Society Accreditation Chairs




CPRS Accreditation Program
Written Exam

Invigilator is present to administer the exam:

• 3.5 hours long

•Spelling and grammar count – edit / proofread




CPRS Accreditation Program
Written Exam (cont’d)
Testing on:
         –    History
         –    Theory
         –    Fundamentals of practice
         –    Professional ethics


 Three sections:
         – Professionalism
         – Communications planning
         – Public relations and society



CPRS Accreditation Program
Oral Exam

You will meet with a panel of APRs:
• three examiners, at least one in person
• 45-60 minute conversation around
                  -   your work sample
                  -   current events
                  -   ethics
                  -   general knowledge

• poise           and deportment count!



CPRS Accreditation Program
Who Does the Grading?

         You will be graded by APRs:
         • APRs who have had the designation for at least five years
         • APRs who have attended grader orientation session
         • Work samples and written exams are graded outside of the
           candidate’s region, whenever possible
         • Standardized marking sheets used
         • Feedback is provided. All final grades include scoring
           summaries and comments




CPRS Accreditation Program
Possible Outcomes

• Pass                                  • Weighting of marks
        -    Work sample        = 60%     (out of 100 per cent)
        -    Written exam       = 60%     – Work sample    = 20%
        -    Oral exam          = 60%     – Written exam   = 45%
        -    Overall            = 65%     – Oral exam      = 35%




CPRS Accreditation Program
What if You Don’t Pass? :(

You may appeal:

• If you achieve between 55-60 per cent, then new graders will be
  assigned

• If you fail the work sample. You may request coaching from the
  Chief Examiner to get your work sample grade up to 60 per cent
  so that you can proceed to the written and oral exams




CPRS Accreditation Program
What if You have to
                             Re-do the Process?

If you have to re-do the entire process:
• Your work sample project must reflect work in the past two years
• If you fail the exam, you only have to take the exam again
• If you fail the oral, you only have to take the oral again
• There is a nominal re-take fee
• You may try the process three times
• If you are unsuccessful after your third try you must take one-year
  hiatus after which new application with full fee and references
  required




CPRS Accreditation Program
You May Defer for a Year

     All candidates have the opportunity to defer:
     • You may defer for a year upon request

     • Presiding Officer decides
     • Two-year window maximum for all components with no
       financial penalty
     • Work sample cannot be stale (i.e. two years or less – start to finish)




CPRS Accreditation Program
Success! :)

How will you know that you have succeeded?
• Candidates who receive over 60 per cent on each exam element and
  a total grade over 65 per cent attain accredited status

Accredited members:
• may use the APR [accredited, public relations] designation
• will receive a certificate and pin at the CPRS National Conference
• will be recognized in the CPRS membership directory and on the
  national website
• will be recognized in a newspaper advertisement




CPRS Accreditation Program
The Chief Examiner’s Advice

Advice for success:
• Find someone to mentor you through the process
• Read the Accreditation Handbook
• Be up to-date on current events
• Study the marking guideline
• Pay close attention to word count in the work sample
• Pay attention to format (follow the simple rules of business writing)
• Pay attention to spelling, grammar and syntax
• Conduct mock exams with Accreditation Chair and other candidates
• Communicate and help each other




CPRS Accreditation Program
Thanks!


•     National Office Staff
•     APRs Diane Riddell and John Kageorge
•     All of you for considering Accreditation
•     APEGGA for the door prizes




CPRS Accreditation Program
Contact Information
Chief Examiner: Kathy Malley APR
         –    Phone: (506) 859-8591
         –    Email: kmalley@malleyindustries.com

National Office: Larisa Morton (currently on mat leave)
in her absence, Barbara Sheffield, APR, FCPRS until April 1, 2012
         –    Phone: 1-416-239-7034
         –    Email: bsheffield@cprs.ca

Accreditation Chairs:
         - www.cprs.ca/accreditation/e_chairs.asp

Presenter: Philip Mulder, APR, FEC
          - pmulder@apegga.org
          - @philipmulder




CPRS Accreditation Program
Door Prizes! <3

• Must be here to win
• Donated by The Association of Professional
  Engineers, Geologists and Geophysicists of
  Alberta (APEGGA)
• Your information will be passed along to local
  Society Accreditation Chairs




CPRS Accreditation Program
Questions, Answers
                              and Comments


• Now it’s your turn for questions and
  comments




CPRS Accreditation Program

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Accreditation Demonstrating Professionalism

  • 1. Accreditation Demonstrating Professionalism Saint John, New Brunswick, June 2011
  • 2. APR – You Know You Waant It! • #cprs2011 • #philipmulder Philip Mulder, APR, FEC Regional Examiner – Prairies Director Communications The Association of Professional Engineers, Geologists and Geophysicist of Alberta (APEGGA) CPRS Accreditation Program
  • 3. Welcome Special Guests • John Kageorge, APR • Diane Riddell, APR CPRS Accreditation Program
  • 4. Door Prizes! • Must be here to win • Donated by The Association of Professional Engineers, Geologists and Geophysicists of Alberta (APEGGA) • Your information will be passed along to local Society Accreditation Chairs CPRS Accreditation Program
  • 5. Why Seek Accreditation? Attributes of Accredited PR Practitioners include: • A sound knowledge base in PR • Ability to analyze and solve complex problems • Superior communications skills • Demonstrated professionalism • An understanding of the impact of PR on society • Ethical behaviour • Desire for and commitment to life-long learning CPRS Accreditation Program
  • 6. Why Seek Accreditation? (cont’d) • APR recognized across North America • Denotes high professional, educational and ethical standards • Denotes leadership, professional judgment and communication skills • Indicates the ability to manage and strengthen relationships between an organization and its publics and stakeholders CPRS Accreditation Program
  • 7. Why Seek Accreditation? (cont’d) Diane and John: • Why did you decide to become Accredited with CPRS? • What do you value about: A) the process B) having the designation CPRS Accreditation Program
  • 8. Testimonials! Don’t just take our word for it – read the testimonials! CPRS Accreditation Program
  • 9. The Accreditation Process What is involved? • An application • A work sample • A written exam • An oral exam CPRS Accreditation Program
  • 10. How Will You Know You Are Ready? You will be ready for the process when: • You have five years or more public relations experience • You are a strategic thinker, problem solver and can analyze and think on your feet • You know how to use the RACE formula • You can communicate effectively • You know how to manage CPRS Accreditation Program
  • 11. Public Relations Defined • Public relations is the strategic management of relationships between an organization and its diverse publics, through the use of communication, to achieve mutual understanding, realize organizational goals, and serve the public interest. (Flynn, Gregory & Valin, 2008) CPRS Accreditation Program
  • 12. Accreditation Preparation How best to prepare? • Make sure you have the strategic experience to enter the process • Review previous exam questions • Read work samples in the CPRS National Resource Library • Look at how exams are marked and take note of examiner feedback • Look for someone who can be your mentor • Determine the best work sample case you can present CPRS Accreditation Program
  • 13. It’s All on the Website You will find all this info on the website: • Accreditation Handbook • Study Guide • Body of Knowledge • Reading List • Actual written exam answers • Question and answer guidelines for previous written exams • Examples of actual work samples • Examples of oral exam questions • Links to the National Resource Library at Mount Royal University • Contact information for Accreditation Chairs • Marking sheets, marking guidelines and comments sheets for oral, written and work sample marking CPRS Accreditation Program
  • 14. Accreditation Preparation John and Diane: • What approach did you use to prepare for the Accreditation process? • What is your SINGLE best tip to those preparing for accreditation? CPRS Accreditation Program
  • 15. Who Governs the Process? Volunteers, supported by national office: • Accreditation Council • Regional Examiners • Local Society Accreditation Chairs CPRS Accreditation Program
  • 17. Your Journey to Accreditation The journey has four measurement points: 1. Application You complete a work sample overview and pre-qualification form 2. Work sample You prepare a case study approach of your best work 3. Written Exam You write a three and a half hour exam that tests your knowledge and experience 4. Oral Exam You prove to your peers that you know your stuff and can think on your feet CPRS Accreditation Program
  • 18. Key Dates • December 1 Application deadline • January 31 – Your eligibility confirmed • April 1 – Work Sample deadline • October – Third Friday and Saturday = Exams • December – December – formal notice of your performance CPRS Accreditation Program
  • 19. How and When do You Apply? 1. Application Form - December 1 • You need at least five years full-time public relations experience • You need three references (two must be current APRs) • You need a current resume • You must be a current member of CPRS • You need to complete an application form • You need to pay a $400 fee (plus federal and provincial taxes) to participate in the process and may be required to pay an additional $50 fee to re-apply, if you fail • You must be pre-qualified by submitting an outline of your work sample for review • Your eligibility will be confirmed by formal letter by January 31 CPRS Accreditation Program
  • 20. What About the Work Sample? 2. The Work Sample - April 1 • You must create a case study or analytical discussion of your best work detailing the planning, execution and evaluation of the project within the last two years [500-word abstract / 2,500-word main body] and submit by email or hard copy • You must include measureable objectives and a budget • You must demonstrate an understanding of research • You must demonstrate sound public relations practice and the RACE • You must communicate effectively • You must demonstrate an understanding of ethics • Spelling and grammar count! CPRS Accreditation Program
  • 21. What About the Written and Oral Exams? 3. Written Exam - October • National examinations take place third Friday and Saturday in October each year • Held in computer labs in colleges or universities • Regional examiners finalize location arrangements with assistance of local Society Accreditation Chairs CPRS Accreditation Program
  • 22. Written Exam Invigilator is present to administer the exam: • 3.5 hours long •Spelling and grammar count – edit / proofread CPRS Accreditation Program
  • 23. Written Exam (cont’d) Testing on: – History – Theory – Fundamentals of practice – Professional ethics Three sections: – Professionalism – Communications planning – Public relations and society CPRS Accreditation Program
  • 24. Oral Exam You will meet with a panel of APRs: • three examiners, at least one in person • 45-60 minute conversation around - your work sample - current events - ethics - general knowledge • poise and deportment count! CPRS Accreditation Program
  • 25. Who Does the Grading? You will be graded by APRs: • APRs who have had the designation for at least five years • APRs who have attended grader orientation session • Work samples and written exams are graded outside of the candidate’s region, whenever possible • Standardized marking sheets used • Feedback is provided. All final grades include scoring summaries and comments CPRS Accreditation Program
  • 26. Possible Outcomes • Pass • Weighting of marks - Work sample = 60% (out of 100 per cent) - Written exam = 60% – Work sample = 20% - Oral exam = 60% – Written exam = 45% - Overall = 65% – Oral exam = 35% CPRS Accreditation Program
  • 27. What if You Don’t Pass? :( You may appeal: • If you achieve between 55-60 per cent, then new graders will be assigned • If you fail the work sample. You may request coaching from the Chief Examiner to get your work sample grade up to 60 per cent so that you can proceed to the written and oral exams CPRS Accreditation Program
  • 28. What if You have to Re-do the Process? If you have to re-do the entire process: • Your work sample project must reflect work in the past two years • If you fail the exam, you only have to take the exam again • If you fail the oral, you only have to take the oral again • There is a nominal re-take fee • You may try the process three times • If you are unsuccessful after your third try you must take one-year hiatus after which new application with full fee and references required CPRS Accreditation Program
  • 29. You May Defer for a Year All candidates have the opportunity to defer: • You may defer for a year upon request • Presiding Officer decides • Two-year window maximum for all components with no financial penalty • Work sample cannot be stale (i.e. two years or less – start to finish) CPRS Accreditation Program
  • 30. Success! :) How will you know that you have succeeded? • Candidates who receive over 60 per cent on each exam element and a total grade over 65 per cent attain accredited status Accredited members: • may use the APR [accredited, public relations] designation • will receive a certificate and pin at the CPRS National Conference • will be recognized in the CPRS membership directory and on the national website • will be recognized in a newspaper advertisement CPRS Accreditation Program
  • 31. The Chief Examiner’s Advice Advice for success: • Find someone to mentor you through the process • Read the Accreditation Handbook • Be up to-date on current events • Study the marking guideline • Pay close attention to word count in the work sample • Pay attention to format (follow the simple rules of business writing) • Pay attention to spelling, grammar and syntax • Conduct mock exams with Accreditation Chair and other candidates • Communicate and help each other CPRS Accreditation Program
  • 32. Thanks! • National Office Staff • APRs Diane Riddell and John Kageorge • All of you for considering Accreditation • APEGGA for the door prizes CPRS Accreditation Program
  • 33. Contact Information Chief Examiner: Kathy Malley APR – Phone: (506) 859-8591 – Email: kmalley@malleyindustries.com National Office: Larisa Morton (currently on mat leave) in her absence, Barbara Sheffield, APR, FCPRS until April 1, 2012 – Phone: 1-416-239-7034 – Email: bsheffield@cprs.ca Accreditation Chairs: - www.cprs.ca/accreditation/e_chairs.asp Presenter: Philip Mulder, APR, FEC - pmulder@apegga.org - @philipmulder CPRS Accreditation Program
  • 34. Door Prizes! <3 • Must be here to win • Donated by The Association of Professional Engineers, Geologists and Geophysicists of Alberta (APEGGA) • Your information will be passed along to local Society Accreditation Chairs CPRS Accreditation Program
  • 35. Questions, Answers and Comments • Now it’s your turn for questions and comments CPRS Accreditation Program