COO, Leo Widrich, shared the 3 breakthroughs and 2 failures that have shaped Buffer in our past six years at the Next Web Conference in New York in November, 2016.
3. @buffer @leowid
• Founded in 2010 by Joel Gascoigne in Birmingham
• $12m in ARR
• 60,000 paying customers, 4m registered
• 80 team members spread across 20+ different countries
• Our mission is to help give companies a voice on social
media: Social Media management and analytics at buffer.com
Quick stats
4. @buffer @leowid
5 Key Things That
Have Shaped Buffer
Breakthroughs:
• Defaulting to transparency
• Embracing remote work
• Building a culture first company
Failures:
• Getting hacked
• Cash flow crisis and layoffs
16. @buffer @leowid
Result: Our 10 values
1. Choose positivity and happiness
2. Default to transparency
3. Have a focus on self improvement
4. Be a "no ego" doer
5. Listen first, then listen more
6. Have a bias towards clarity
7. Make time to reflect
8. Live smarter, not harder
9. Show gratitude
10. Do the right thing
buffer.com/transparency