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What Is Knowledge, Anyway?

                                    知识到底是什麽?
                                                          May 22, 2011




Copyright © 2011 BroadVision, Inc. All rights reserved.
从醉月湖到未名湖…




Copyright © 2011 BroadVision, Inc. All rights reserved.
歷史三則黃金律

                                                             變
                                                           (Change)




                                  流                                    信
                             (Flow)                                   (Trust)


 Copyright © 2011 BroadVision, Inc. All rights reserved.
                                                              3
Knowledge Gods/Goddesses

  •Thoth                                      •Saraswati    •Hermes    •Mercury
•(Egyptian)                                    •(Hindu)     •(Greek)   •(Roman)




  Copyright © 2011 BroadVision, Inc. All rights reserved.
Dawn of Western Civilization…




 Copyright © 2011 BroadVision, Inc. All rights reserved.
•Baconian Methodology


                                                            Knowledge Is Power
                                                               知识即权力



                                                                Sir Francis Bacon
                                                                 (1561~1626 AD)




  Copyright © 2011 BroadVision, Inc. All rights reserved.
•孔子「儒学」

                                                            What’s known is known;
                                                           What’s unknown is unknown;
                                                             Such is the essence of
                                                                 true knowledge!


                                                                  知之为知之;
                                                                  不知为不知;
                                                                   是知也!



                                                             《論語·為政》 孔子 (551 ~ 479 BC)



 Copyright © 2011 BroadVision, Inc. All rights reserved.
•朱熹「理学」



                                                           格物、致知、
                                                           诚意、正心、
                                                           修身、齐家、
                                                           治国、平天下



                                                           朱熹 (1130~1200 AD)




 Copyright © 2011 BroadVision, Inc. All rights reserved.
•王阳明「心学」



                                                                知行合一
                                                           以知为行,知而必行,行而后知
                                                            知为行之始;行乃知之成




                                                              王阳明 (1472~1528 AD)




 Copyright © 2011 BroadVision, Inc. All rights reserved.
佛学/禅学

                                                            人想要的往往很多,
                                                           但真正需要的其实很少。
                                                            证严法师 (b.1937 AD)




 Copyright © 2011 BroadVision, Inc. All rights reserved.
知谁? 人脉通金脉 — 放诸四海皆隼
Top 20 Washington Lobbyists                                各省驻京办路标
         Site Map




 Copyright © 2011 BroadVision, Inc. All rights reserved.
人脉金脉,走火入魔




 Copyright © 2011 BroadVision, Inc. All rights reserved.
知啥? 知己知彼,百战百胜




                                              •     PC: MSFT/Dell/…
                                              •     Consumer electronics: Sony/Samsung/…
                                              •     Mobile devices: Nokia/Motorola/…
                                              •     Telecom: AT&T/Verizon/…
                                              •     Publishing: books/newspapers/magazines
                                              •     Entertainment: music/movies

 Copyright © 2011 BroadVision, Inc. All rights reserved.
知多少? Chess vs. Poker




             •US vs. USSR                                  •US vs. China
               •(1950~1990)                                •(2010~20??)




 Copyright © 2011 BroadVision, Inc. All rights reserved.
Facebook, China, Irrelevant!




                                                            •San Jose Mercury News 02/10/2011




  Copyright © 2011 BroadVision, Inc. All rights reserved.
Most Populous Nations in the World




                                                                                      •No. 3
                                                                                                    2
                                                                                    •Territory: 0 miles
                                                               •No. 2             •Population: 700 million
                                                                               •(annual growth rate: >200%)
                                                                           2
                                                         •Territory: 1.27 mm
        •No. 1                                          •Population: 1.18 billion
                                                     •(annual growth rate: 1.55%)
                                             2
    •Territory: 3.70 mm
  •Population: 1.34 billion
•(annual growth rate: 0.5%)


     Copyright © 2011 BroadVision, Inc. All rights reserved.
                                                                   16
The Facebook Nation/Generation




  Copyright © 2011 BroadVision, Inc. All rights reserved.
Knowledge Stock  Knowledge Flow

 • Experience (经验)
 • Wisdom (智慧)
 • Conscience (良知)




                                                                               •Knowledge Flow
                                                                                   •(知识流)




                                                            •Knowledge Stock
                                                                •(知识库)

  Copyright © 2011 BroadVision, Inc. All rights reserved.
Evolution of Knowledge


  Unknown                                     Need to Know     Need to Share   Serendipity
  无知误知                                          应知而知             可知即知           不知亦知




      Data                                       Information    Knowledge       Wisdom
      数据                                             信息            知识            智慧
      (事)                                           (物)           (人)           (心)




  Copyright © 2011 BroadVision, Inc. All rights reserved.
Build It and They Will Come…
       •Library of Alexandria                              文溯阁




 Copyright © 2011 BroadVision, Inc. All rights reserved.
大众传播




 Copyright © 2011 BroadVision, Inc. All rights reserved.
小众传播
         •US Seals Raid on                                 •Sohaib Athar Tweet on
     Osama bin Laden Compound                                   US Seals Raid
        (1:00AM 05/01/11)                                    (1:05AM 05/01/11)




 Copyright © 2011 BroadVision, Inc. All rights reserved.
新浪「微博学」




 Copyright © 2011 BroadVision, Inc. All rights reserved.
The Arab Spring




  Copyright © 2011 BroadVision, Inc. All rights reserved.
The Big Social Craze…
     台湾马英九总统                                                   北京公安局
  Facebook突破50万粉丝                                           新浪微博突破1百万粉丝
       (03/31/11)                                              (04/17/11)




  Copyright © 2011 BroadVision, Inc. All rights reserved.
Pursuit of Happiness & Success




              Happiness                                           Success

• Purpose in life                                           • Clear vision
• Fulfilling dreams                                         • Attaining MBOs
• Harmonious personal                                       • Productive business
 relationships                                               relationships

  Copyright © 2011 BroadVision, Inc. All rights reserved.
21st-Century Enterprise Challenges


                                                            •Knowledge
                                                             (signal-to-
                                                            noise ratio)




                           •Globalization
                               (24x7)                                      •Innovation
                                                                             (velocity)




  Copyright © 2011 BroadVision, Inc. All rights reserved.
                                                                27
IT进化史: 江山代有才人出,各领风骚数十年
                                                                                                  企业 2.0
                                                                                                 (云计算)




                                                                    企业 1.0
                                                                   (个人电脑)


                 企业 0.0
                (主机电脑)




•1950         •1960               •1970               •1980       •1990        •2000   •2010   •2020   •2030   •2040

                                                                          28
        Copyright © 2011 BroadVision, Inc. All rights reserved.
企业2.0:是挑战,但更是巨大商机




                                                                                                   
                                                            社群化  任何人/事/物/业  企业价值
                                                                                     Incremental
                                                                                        Value
                                                                                       Creation




                                                                                     
                                                 移动化  任何地点  运营成本
                                                                         Operating
                                                                         Expense



            Cloud




                                                                                 
                                          虚拟化  任何时间  资本投入
Computing                                                              Capital
                                                                      Expense




  Copyright © 2011 BroadVision, Inc. All rights reserved.
21世紀企業的「變、流、信」
                                                      PC遍野 雲端科技
                                                             變
                                                           (Change)




                                  流                                    信
                             (Flow)                                   (Trust)
       內容數量 知識流速                                                  封閉治理 開放管理

 Copyright © 2011 BroadVision, Inc. All rights reserved.
                                                              30
Email Malaise




  Copyright © 2011 BroadVision, Inc. All rights reserved.
Friendly Spam & Hidden Cost



                                                                  •10 x 10 x 10 = 1,000

                                                            •1,000 x 3 min = 3,000 min = 50 hr

                                                                  •50 x $200 = $10,000




  Copyright © 2011 BroadVision, Inc. All rights reserved.
知识管理2.0
              •密度                                                           •流速

                                                      •信息 (Message)
            •低                                        •微博 (Microblog)         •高
                                                      •调研 (Survey/Poll)

                                                            •任务 (Task)
            •中                                              •博客 (Blog)        •中
                                                            •论坛 (Forum)

                                                           •维基 (Wiki)
            •高                                             •文档 (Document)     •低
                                                           •计划 (Plan)


 Copyright © 2011 BroadVision, Inc. All rights reserved.
                                                                 33
A River Flows Through It




 Copyright © 2011 BroadVision, Inc. All rights reserved.
Anytime, Anywhere, Anyone…
                        Desktop
                                                           Smart Phone




                                                             Tablet




 Copyright © 2011 BroadVision, Inc. All rights reserved.
Who Has Knowledge?

  •King Solomon’s Wisdom                                   •The Rabbi and His Driver




 Copyright © 2011 BroadVision, Inc. All rights reserved.
•企業2.0 個中真諦 古有明訓…

                                                           太上,下知有之;
                                                           其次,親而譽之;
                                                           其次,畏之;
                                                           其次,侮之。
                                                           信不足焉,有不信焉。
                                                           悠兮,其貴言,功成事遂,
                                                           百姓皆謂“我自然”。


                                                                •《老子》第十七章




 Copyright © 2011 BroadVision, Inc. All rights reserved.
                                                           37
2
N 效应:三个臭皮匠胜过一个诸葛亮




                                                              2
            1 •< N •<< N
    Copyright © 2011 BroadVision, Inc. All rights reserved.
www.clearvale.com                                       www.mingxigu.com




                        www.broadvision.com

Copyright © 2011 BroadVision, Inc. All rights reserved.

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知识到底是什麽?

  • 1. What Is Knowledge, Anyway? 知识到底是什麽? May 22, 2011 Copyright © 2011 BroadVision, Inc. All rights reserved.
  • 2. 从醉月湖到未名湖… Copyright © 2011 BroadVision, Inc. All rights reserved.
  • 3. 歷史三則黃金律 變 (Change) 流 信 (Flow) (Trust) Copyright © 2011 BroadVision, Inc. All rights reserved. 3
  • 4. Knowledge Gods/Goddesses •Thoth •Saraswati •Hermes •Mercury •(Egyptian) •(Hindu) •(Greek) •(Roman) Copyright © 2011 BroadVision, Inc. All rights reserved.
  • 5. Dawn of Western Civilization… Copyright © 2011 BroadVision, Inc. All rights reserved.
  • 6. •Baconian Methodology Knowledge Is Power 知识即权力 Sir Francis Bacon (1561~1626 AD) Copyright © 2011 BroadVision, Inc. All rights reserved.
  • 7. •孔子「儒学」 What’s known is known; What’s unknown is unknown; Such is the essence of true knowledge! 知之为知之; 不知为不知; 是知也! 《論語·為政》 孔子 (551 ~ 479 BC) Copyright © 2011 BroadVision, Inc. All rights reserved.
  • 8. •朱熹「理学」 格物、致知、 诚意、正心、 修身、齐家、 治国、平天下 朱熹 (1130~1200 AD) Copyright © 2011 BroadVision, Inc. All rights reserved.
  • 9. •王阳明「心学」 知行合一 以知为行,知而必行,行而后知 知为行之始;行乃知之成 王阳明 (1472~1528 AD) Copyright © 2011 BroadVision, Inc. All rights reserved.
  • 10. 佛学/禅学 人想要的往往很多, 但真正需要的其实很少。 证严法师 (b.1937 AD) Copyright © 2011 BroadVision, Inc. All rights reserved.
  • 11. 知谁? 人脉通金脉 — 放诸四海皆隼 Top 20 Washington Lobbyists 各省驻京办路标 Site Map Copyright © 2011 BroadVision, Inc. All rights reserved.
  • 12. 人脉金脉,走火入魔 Copyright © 2011 BroadVision, Inc. All rights reserved.
  • 13. 知啥? 知己知彼,百战百胜 • PC: MSFT/Dell/… • Consumer electronics: Sony/Samsung/… • Mobile devices: Nokia/Motorola/… • Telecom: AT&T/Verizon/… • Publishing: books/newspapers/magazines • Entertainment: music/movies Copyright © 2011 BroadVision, Inc. All rights reserved.
  • 14. 知多少? Chess vs. Poker •US vs. USSR •US vs. China •(1950~1990) •(2010~20??) Copyright © 2011 BroadVision, Inc. All rights reserved.
  • 15. Facebook, China, Irrelevant! •San Jose Mercury News 02/10/2011 Copyright © 2011 BroadVision, Inc. All rights reserved.
  • 16. Most Populous Nations in the World •No. 3 2 •Territory: 0 miles •No. 2 •Population: 700 million •(annual growth rate: >200%) 2 •Territory: 1.27 mm •No. 1 •Population: 1.18 billion •(annual growth rate: 1.55%) 2 •Territory: 3.70 mm •Population: 1.34 billion •(annual growth rate: 0.5%) Copyright © 2011 BroadVision, Inc. All rights reserved. 16
  • 17. The Facebook Nation/Generation Copyright © 2011 BroadVision, Inc. All rights reserved.
  • 18. Knowledge Stock  Knowledge Flow • Experience (经验) • Wisdom (智慧) • Conscience (良知) •Knowledge Flow •(知识流) •Knowledge Stock •(知识库) Copyright © 2011 BroadVision, Inc. All rights reserved.
  • 19. Evolution of Knowledge Unknown Need to Know Need to Share Serendipity 无知误知 应知而知 可知即知 不知亦知 Data Information Knowledge Wisdom 数据 信息 知识 智慧 (事) (物) (人) (心) Copyright © 2011 BroadVision, Inc. All rights reserved.
  • 20. Build It and They Will Come… •Library of Alexandria 文溯阁 Copyright © 2011 BroadVision, Inc. All rights reserved.
  • 21. 大众传播 Copyright © 2011 BroadVision, Inc. All rights reserved.
  • 22. 小众传播 •US Seals Raid on •Sohaib Athar Tweet on Osama bin Laden Compound US Seals Raid (1:00AM 05/01/11) (1:05AM 05/01/11) Copyright © 2011 BroadVision, Inc. All rights reserved.
  • 23. 新浪「微博学」 Copyright © 2011 BroadVision, Inc. All rights reserved.
  • 24. The Arab Spring Copyright © 2011 BroadVision, Inc. All rights reserved.
  • 25. The Big Social Craze… 台湾马英九总统 北京公安局 Facebook突破50万粉丝 新浪微博突破1百万粉丝 (03/31/11) (04/17/11) Copyright © 2011 BroadVision, Inc. All rights reserved.
  • 26. Pursuit of Happiness & Success Happiness Success • Purpose in life • Clear vision • Fulfilling dreams • Attaining MBOs • Harmonious personal • Productive business relationships relationships Copyright © 2011 BroadVision, Inc. All rights reserved.
  • 27. 21st-Century Enterprise Challenges •Knowledge (signal-to- noise ratio) •Globalization (24x7) •Innovation (velocity) Copyright © 2011 BroadVision, Inc. All rights reserved. 27
  • 28. IT进化史: 江山代有才人出,各领风骚数十年 企业 2.0 (云计算) 企业 1.0 (个人电脑) 企业 0.0 (主机电脑) •1950 •1960 •1970 •1980 •1990 •2000 •2010 •2020 •2030 •2040 28 Copyright © 2011 BroadVision, Inc. All rights reserved.
  • 29. 企业2.0:是挑战,但更是巨大商机  社群化  任何人/事/物/业  企业价值 Incremental Value Creation  移动化  任何地点  运营成本 Operating Expense Cloud  虚拟化  任何时间  资本投入 Computing Capital Expense Copyright © 2011 BroadVision, Inc. All rights reserved.
  • 30. 21世紀企業的「變、流、信」 PC遍野 雲端科技 變 (Change) 流 信 (Flow) (Trust) 內容數量 知識流速 封閉治理 開放管理 Copyright © 2011 BroadVision, Inc. All rights reserved. 30
  • 31. Email Malaise Copyright © 2011 BroadVision, Inc. All rights reserved.
  • 32. Friendly Spam & Hidden Cost •10 x 10 x 10 = 1,000 •1,000 x 3 min = 3,000 min = 50 hr •50 x $200 = $10,000 Copyright © 2011 BroadVision, Inc. All rights reserved.
  • 33. 知识管理2.0 •密度 •流速 •信息 (Message) •低 •微博 (Microblog) •高 •调研 (Survey/Poll) •任务 (Task) •中 •博客 (Blog) •中 •论坛 (Forum) •维基 (Wiki) •高 •文档 (Document) •低 •计划 (Plan) Copyright © 2011 BroadVision, Inc. All rights reserved. 33
  • 34. A River Flows Through It Copyright © 2011 BroadVision, Inc. All rights reserved.
  • 35. Anytime, Anywhere, Anyone… Desktop Smart Phone Tablet Copyright © 2011 BroadVision, Inc. All rights reserved.
  • 36. Who Has Knowledge? •King Solomon’s Wisdom •The Rabbi and His Driver Copyright © 2011 BroadVision, Inc. All rights reserved.
  • 37. •企業2.0 個中真諦 古有明訓… 太上,下知有之; 其次,親而譽之; 其次,畏之; 其次,侮之。 信不足焉,有不信焉。 悠兮,其貴言,功成事遂, 百姓皆謂“我自然”。 •《老子》第十七章 Copyright © 2011 BroadVision, Inc. All rights reserved. 37
  • 38. 2 N 效应:三个臭皮匠胜过一个诸葛亮 2 1 •< N •<< N Copyright © 2011 BroadVision, Inc. All rights reserved.
  • 39. www.clearvale.com www.mingxigu.com www.broadvision.com Copyright © 2011 BroadVision, Inc. All rights reserved.