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Mercer webcast



                 April 2011
                 Latest Trends in International
                 Assignment Policies and
                 Practices

                 James O'Neill, Chicago
                 Dan Mikes, Chicago

                                           www.mercer.com
Mercer’s 2010 Worldwide Survey of International Assignment
Policies and Practices

 1,000+ Worldwide participants
     – 480 Americas
     – 103 AsiaPac
     – 239 EMEA

 Longest continually running survey of it’s kind

 Covers all major areas of global mobility policy & practices

 Data cuts:
     – 2010 Worldwide & Regional Cuts
     – 2008 Worldwide & Regional Cuts




Mercer webcast                                                   1
Number of expatriates (2010)


    1000                                                     Average
                                       860                   Median

      800



      600



      400

                 257                              258

      200                   127

                       26         20         24         41
         0
                  WW        Americas   AsiaPac    EMEA
Mercer webcast                                                         2
Changes implemented in last two years


  60.0%
                                                                                                                                                                        Americas 2010
                                                                                                                                                                        Americas 2008
  50.0%                                                                                                                                                                 AsiaPac 2010
                                                                                                                                                                        AsiaPac 2008
                                                                                                                                                                        EMEA 2010
  40.0%                                                                                                                                                                 EMEA 2008




                                                                                                     34.8%




                                                                                                                                        33.3%
                                                                                     31.3%
                                                   25.9%
                   25.6%




  30.0%
                                   25.3%




                                                                     24.1%




                                                                                             24.0%



                                                                                                             23.0%




                                                                                                                                                        22.8%
                                           22.0%




                                                                                                                        21.7%
                           21.0%




                                                                             20.0%




                                                                                                                                                19.0%



                                                                                                                                                                18.0%
  20.0%




                                                                                                                                14.0%
                                                           12.0%




  10.0%



   0.0%
                 Decreased use of expatriates                      Heavier reliance on localizing                    Increased use of efficient cost-
                                                                            em ployees                                     of-living allow ances



Mercer webcast                                                                                                                                                                      3
Changes implemented in last two years


   60.0%                                                                                                                    WW 2010
                                                                                                                            WW 2008
                                                                                                                            Americas 2010
   50.0%                                                 48.0%
                                                                                                                            Americas 2008
                                   44.0%                                                              44.0%
                                                                               42.0%                                        AsiaPac 2010
                                                                                                                            AsiaPac 2008
   40.0%                                      36.8%
                                                                    34.3%                                                   EMEA 2010
                       32.8%                                                                                                EMEA 2008
                                                                                           31.3%
   30.0%



   20.0%



   10.0%



     0.0%
                                                       None of the above

All potential choices were decreasing use of expatriates, reduced incentives offered, reduced vendor fees, heavier reliance on localizing
employees, increased use of efficient cost-of-living allowances, and changed tax policy.



Mercer webcast                                                                                                                              4
Global mobility policy elements under review
Worldwide & Americas



                                                              WW       Americas   EMEA     Asia Pac
                                                              2010       2010     2010      2010
           None                                                12.2%      12.7%     9.4%      10.8%
           Global policy development                            39.1       42.6     40.6       33.3
           Intraregional policy development                     20.0       23.7     20.1       26.5
           Policy development for assignments to HQ country     13.7       13.1      8.1       12.7
           Short-term assignment policy development             34.3       40.4     39.7       35.3
           Multi-tier policy development                        28.3       35.1     28.2       32.4
           Delivery of expatriate compensation                  23.6       23.9     23.9       30.4
           Expatriate localization                              31.3       35.7     32.9       44.1
           Implementation of cost-effective COLA                21.1       18.9     23.1       33.3
           Foreign service and/or mobility premiums             20.1       17.4     17.5       14.7
           Hardship premiums                                    21.8       13.1     19.7       24.5
           Housing policies                                     26.9       29.5     28.6       31.4
           Tax equalization                                     22.8       26.5     23.5       32.4
           Car practices                                        15.2       15.1     15.0       21.6
           Overall cost-effectiveness                           45.8       50.1     44.0       43.1
           Overall competitiveness                              29.5       38.7     24.4       36.3
           Program administration                               29.9       34.6     26.1       35.3




Mercer webcast                                                                                        5
Use of expatriates

70.0%                                                      WW 2010   70.0%                                         Americas 2010

60.0%                                                      WW 2008                                                 Americas 2008
             55.0%                                                   60.0%
                                                                                  52.0%
50.0%    47.1%                                                               47.4%
                                                                     50.0%

40.0%                                                                40.0%
                                          27.6%                                            28.6%
30.0%                    25.3%                    25.0%              30.0%                         25.0%   24.0% 23.0%
                                 20.0%
20.0%                                                                20.0%

10.0%                                                                10.0%

0.0%                                                                 0.0%
         Increasing      Decreasing       No Change                          Increasing   Decreasing       No Change


70.0%                                                 AsiaPac 2010   70.0%                                           EMEA 2010
                                                      AsiaPac 2008               61.0%
60.0%                                                                60.0%                                           EMEA 2008
                 52.0%
50.0%     44.1%                                                      50.0%   46.8%


40.0%                                      34.3%                     40.0%
                                                   30.0%
                                                                                           28.8%
30.0%                                                                30.0%                                 24.5% 23.0%
                          21.6%
                                  18.0%
20.0%                                                                20.0%                         16.0%


10.0%                                                                10.0%

 0.0%                                                                 0.0%
         Increasing      Decreasing       No Change                          Increasing   Decreasing       No Change

Mercer webcast                                                                                                                     6
Assignment length trends

70.0%                                                                   WW 2010   70.0%                                                        Americas 2010
60.0%                                                                   WW 2008                                                                Americas 2008
                                         54.4%                                    60.0%
                                                 52.0%
                                                                                                                        51.5%
                                                                                                                             48.0%
50.0%                                                                             50.0%

40.0%                                                                             40.0%
                                                                                                  29.0%
             28.0%                                                                        28.4%
30.0%   24.8%                                                                     30.0%
                         16.8% 16.0%
20.0%                                                                             20.0%                   14.1%16.0%


10.0%                                                      4.0% 4.0%
                                                                                  10.0%                                                 6.1% 7.0%


0.0%                                                                              0.0%
        More short       More long       No change       Don't know                       More short      More long    No change        Don't know
          term             term                                                             term            term



70.0%                                                            AsiaPac 2010
                                                                                  70.0%                                                        EMEA 2010
60.0%                                                            AsiaPac 2008
                                                52.0%                             60.0%                                                        EMEA 2008
                                        51.0%                                                                          52.4%
50.0%                                                                                                                          50.0%
                                                                                  50.0%
40.0%
                                                                                  40.0%       36.0%

        27.5%                                                                             29.2%
30.0%           26.0%
                                                                                  30.0%
                                21.0%
                        17.6%
20.0%                                                                             20.0%                   15.5%
                                                                                                               11.0%
10.0%                                                     3.9%                    10.0%
                                                                 2.0%                                                                  3.0%   4.0%

 0.0%                                                                              0.0%
        More short       More long      No change        Don't know                       More short      More long    No change       Don't know
          term             term                                                             term            term


Mercer webcast                                                                                                                                                 7
Highest use of expatriates – top five locations
Inbound
100.0%
                                                                 100.0%
                                                            WW
                                                                                                                    Americas

75.0%
                                                                 75.0%
         63.7%
                                                                          60.1%

50.0%             41.3%                                          50.0%            43.0%




25.0%                                                            25.0%                    18.0%
                          15.1%    15.1%                                                          17.3%   17.0%
                                              12.7%



 0.0%                                                             0.0%
         China    USA     India     UAE       Brazil                      China   USA     UAE     India    Brazil

100.0%
                                                       AsiaPac   100.0%
                                                                                                                    EMEA
          73.9%
 75.0%
                                                                  75.0%

                                                                          57.3%

 50.0%                                                                            46.9%
                                                                  50.0%


                  21.6%                                                                   27.1%
 25.0%                    18.2%    18.2%
                                                                  25.0%
                                                                                                  21.9%
                                                                                                          18.8%
                                              13.6%



  0.0%                                                             0.0%
          China   USA     India   Australia   Japan                       China   USA     UAE     India   Brazil


Mercer webcast                                                                                                                 8
Highest use of expatriates – top five locations
Outbound
100.0%                                                           100.0%
                                                            WW                                                              Americas
                                                                          84.4%


 75.0%                                                           75.0%

          55.2%

 50.0%                                                           50.0%

                     29.4%
                                                                                  22.3%
 25.0%                       17.0%                               25.0%                      17.9%
                                     14.1%     13.4%                                                    12.1%       11.3%


  0.0%                                                            0.0%
           USA       Japan   India   Canada   Australia                   USA     Canada     India     Australia    China


100.0%
                                                       AsiaPac   100.0%
                                                                                                                            EMEA

75.0%
                                                                  75.0%


          46.9%                                                           51.7%
50.0%                40.6%                                        50.0%
                             29.7%                                                 31.9%
                                     21.9%
25.0%                                                             25.0%                     18.1%
                                                                                                        15.5%      14.7%
                                               7.8%


 0.0%                                                              0.0%
         Australia   USA     India   China     Japan                      USA      India   Australia   China       Canada

Mercer webcast                                                                                                                         9
Compensation approach for global assignment


  80.0%                                                                                                                                WW
               71.3%
             69.3%
                                                                                                                                       Americas

                               67.2%
  70.0%                                                                                                                                AsiaPac
                                                                                                                                       EMEA
  60.0%
                       52.3%




  50.0%


  40.0%

                                                                 27.9%
  30.0%
                                          16.3%
                                          14.5%




                                                                         14.1%


  20.0%
                                       13.0%




                                                         12.2%
                                                         12.8%




                                                                                                   7.0%

                                                                                                   7.0%
                                                  6.6%




                                                                                                  6.5%
                                                                                    5.8%
                                                                                    5.6%




                                                                                                                              5.6%
                                                                                                 5.1%




                                                                                                                5.1%
  10.0%




                                                                                                                4.7%
                                                                                   3.7%
                                                                                  3.8%




                                                                                                               3.8%




                                                                                                                            3.5%
                                                                                                              3.0%




                                                                                                                           2.8%
                                                                                                                          2.0%
   0.0%
            Hom e based Headquarters                     Host based                Higher of     Hom e plus   Host plus   Other than
           balance sheet based balance                    approach               hom e or host    approach    approach      above
             approach        sheet                                                 approach
                           approach


Mercer webcast                                                                                                                                10
Delivery of expatriate remuneration



                   46.5%




                                                                                                                             44.7%
                                                                                                                                                                                WW




                                                                                                             40.5%
50.0%
                                                                                                                                                                                Americas




                                                                                                                                     34.6%
           31.5%




40.0%                                                                                                                                                                           AsiaPac




                                                                                                                     27.6%
                                                                                                                                                                                EMEA




                                                                    21.9%




                                                                                                                                                                        21.9%
                           19.4%




30.0%
                                   19.0%




                                                                                                                                                        18.3%
                                                            16.5%




                                                                                                                                                16.2%



                                                                                                                                                                14.6%
20.0%
                                              9.9%
                                                     6.2%




                                                                                             4.9%

                                                                                                    2.5%
                                                                               1.9%

                                                                                      1.5%
10.0%

0.0%
        Pays entirely in hom e             Pays entirely in host-           Pays in third-country          Splits pay betw een               Handles on a case-by-
              currency                       country currency                     currency                  hom e- and host-                      case basis
                                                                                                           country currencies




 Mercer webcast                                                                                                                                                                           11
Split pay




                           44.8%                                                                                                                                             WW
                   44.4%


50.0%
                                                                                                                                                                             Americas
           34.8%




                                   31.5%
40.0%                                                                                                                                                                        AsiaPac




                                                                                                      26.8%
                                             24.6%




                                                                              22.9%
                                                                                                                                                                             EMEA




                                                                     19.7%
30.0%




                                                                                              17.2%




                                                                                                                                17.2%
                                                             15.5%
                                                     15.3%




                                                                                      14.8%




                                                                                                                                        13.4%




                                                                                                                                                       13.3%
                                                                                                                        12.2%
                                                                                                                10.0%
20.0%




                                                                                                                                                                      8.7%
                                                                                                                                                7.8%



                                                                                                                                                               5.2%
10.0%

 0.0%
          Splits according to                Splits based on                 Splits according to              Splits based on tax               Splits based on
         expatriate’s w ishes                 consultants’                    com pany policy                   considerations                   governm ent
                                           recom m endations                                                                                      regulations




Mercer webcast                                                                                                                                                                         12
Provision of incentive premium


                     WW                                      Americas

                                                                    27.80%
  36.70%
                             42.80%

                                      48.50%




                                                                      20.50%

      19.50%
                    16.80%
                                                        13.50%



                    AsiaPac                                      EMEA
                                                                                   On-going paym ent
                                                                                   (foreign-service
   37.10%                                                                          prem ium )
                             40.20%    36.90%                             37.40%
                                                                                   Lum p sum am ount
                                                                                   (m obility prem ium )

                                                                                   Yes, other



                                                                                   Does not provide



           23.70%      17.50%
                                               17.60%            18.90%




Mercer webcast                                                                                             13
Calculation of incentive payments


Foreign Service Premium                      WW           Americas    AsiaPac        EMEA

          Percentage of base pay             62.0%         73.5%      57.5%          58.8%

                               - Average %         17.3        14.2        14.7         15.5

                 Flat amount                 11.3%         2.9%        7.5%          2.4%

                       - Average amount              ID      $3,010            ID            ID




 Mobility Premium                             WW          Americas    AsiaPac        EMEA

          Percentage of base pay             44.2%         53.3%       23.1%         37.2%

                               - Average %         11.8        11.5             ID      10.4

                 Flat amount                 11.7%          9.8%       0.0%          16.3%

                       - Average amount        $6,386        $7,438             ID    $4,983




Mercer webcast                                                                                    14
Tax approaches

100.0%                                                WW 2010   100.0%                                           Americas 2010
                                                      WW 2008             83.1%85.0%                             Americas 2008
               80.0%
          76.1%
75.0%                                                           75.0%



50.0%                                                           50.0%



25.0%                                                           25.0%

                         4.5% 5.0%      6.5% 5.0%                                                       4.8% 4.0%
                                                                                         3.7% 4.0%

 0.0%                                                            0.0%
         Tax equalize   Tax protect   Laissez Faire                      Tax equalize   Tax protect   Laissez Faire


100.0%                                          AsiaPac 2010    100.0%                                             EMEA 2010
                                                AsiaPac 2008                                                       EMEA 2008
           72.4%
 75.0%          70.0%                                            75.0%
                                                                               65.0%
                                                                          61.6%


 50.0%                                                           50.0%



 25.0%                                                           25.0%
                                                                                                        13.8%
                          6.1% 8.0%      8.2% 6.0%                                       6.9% 9.0%              8.0%


  0.0%                                                            0.0%
         Tax equalize   Tax protect   Laissez Faire                      Tax equalize   Tax protect   Laissez Faire

Mercer webcast                                                                                                                   15
Expatriate housing policies
Americas, AsiaPac, and EMEA

                                                                                                                                                                                                           Americas 2010
 80.00%
                                                                                                                                                                                                           Americas 2008
                                                                                                                                                                                                           AsiaPac 2010




                                                                                                 65.0%
                                                                                         60.4%
                                                                                                                                                                                                           AsiaPac 2008




                                                                                                         55.3%
 60.00%                                                                                                                                                                                                    EMEA 2010
                           50.00%




                                                                                                                                                                                                           EMEA 2008




                                                                                                                 49.0%
                  44.60%




                                                                       37.60%
                                                                                33.00%
 40.00%
                                                            31.0%
                                                    26.8%
                                            20.0%
                                    16.8%




                                                                                                                                                                                            15.8%
                                                                                                                                    14.00%
                                                                                                                           12.00%




                                                                                                                                                                   14.0%
 20.00%




                                                                                                                                                           10.2%
                                                                                                                                                    8.0%




                                                                                                                                                                                                    8.0%
                                                                                                                                                                            5.70%




                                                                                                                                                                                                           7.7%
                                                                                                                                             6.9%




                                                                                                                                                                                                                  6.0%
                                                                                                                                                                                    3.00%
   0.00%
                  Com pany pays housing                               Com pany pays housing                              Com pany pays a housing                            Com pany m akes no
                 costs but deducts hom e-                           costs and does not deduct                                  differential                                contribution to foreign-
                     country offset as                                 a hom e housing offset                                                                                  housing costs
                 em ployee’s contribution                           (free assignm ent housing)

Mercer webcast                                                                                                                                                                                                           16
Expatriate housing policies
Worldwide


  80.0%

                                                                                                                     WW 2010

                                                                                                                     WW 2008
  60.0%
                                46.0%




                                                     43.3%
                        41.4%




                                                             39.0%
  40.0%




  20.0%




                                                                                         11.0%
                                                                                  9.0%




                                                                                                            6.3%



                                                                                                                    4.0%
   0.0%
                  Com pany pays housing        Com pany pays housing       Com pany pays a housing    Com pany m akes no
                 costs but deducts hom e-    costs and does not deduct           differential        contribution to foreign-
                     country offset as      a hom e housing offset (free                                 housing costs
                 em ployee’s contribution       assignm ent housing)

Mercer webcast                                                                                                                  17
Housing: further analysis (of Americas cut)


                                      Provides Home Sales        Provides Property                   Provides
           Joint                                                                     Provides Both
                                           Assistance¹             Management²                        Neither
        Distribution
                                                 (8%)                  (21%)             (40%)        (30%)

Pays host housing costs and
      withholds norm                             4%                    12%               23%           6%
              (44%)

Pays host housing costs and
  does not withhold norm                         3%                    8%                10%          16%
              (37%)

Provides housing differential
                                                 1%                    2%                6%            4%
              (12%)

Makes no contribution to host
      housing costs                              0%                    0%                1%            4%
               (6%)

1) Provides home sales assistance, but not property management

2) Provides property management, but not home sales assistance

   Mercer webcast                                                                                               18
Housing: further analysis (of Americas cut)


       Conditional                      Provides Home            Provides Property                   Provides
                                                                                     Provides Both
       Distribution                    Sales Assistance¹           Management²                        Neither

Pays host housing costs and
      witholds norm
                                               9%                      26%               52%          14%
              (44%)

Pays host housing costs and
  does not withhold norm
                                               9%                      21%               27%          44%
              (37%)

Provides housing differential
                                               8%                      15%               47%          30%
              (12%)

  Makes no contribution to
    host housing costs                         4%                      7%                21%          68%
              (6%)

1) Provides home sales assistance, but not property management

2) Provides property management, but not home sales assistance

    Mercer webcast                                                                                              19
Spousal support


                                   Provides Spousal Support

  60.0%                                                            56.5% 55.0%
                               53.1%
                 47.1% 46.0%           49.0%
                                                           39.0%
  40.0%                                            32.0%
                                                                                 2010
                                                                                 2008
  20.0%


   0.0%
                    WW          Americas             AsiaPac          EMEA




Mercer webcast                                                                          20
Usage of efficient purchaser indices for COLA




                                                                                                                                                                             66.70%
80.00%

70.00%




                                                                                                                                                           54.70%




                                                                                                                                                                                      49.20%
60.00%
                    44.90%


                                      43.50%




                                                                                                                                                                    42.30%
                                                                                                                                                                                               WW
           36.60%




50.00%
                             31.90%




                                                                                                                                                                                               Am ericas
40.00%
                                                                                                                                                                                               AsiaPac
30.00%                                                                                                                                                                                         EMEA




                                                                                                                                  10.10%
20.00%




                                                                                                                          7.40%




                                                                                                                                                   7.30%
                                                                                        2.30%
                                                                                                2.90%
                                                 1.00%




                                                                                                                2.30%
                                                         1.80%




                                                                                                        1.40%




                                                                                                                                           1.40%
                                                                 0.00%
                                                                         0.00%
10.00%

0.00%
         From the start of                     From the start of                       After a transition               Handles on a case-                               No
          the assignm ent                       the assignm ent                             period                        by-case basis
                                               w ith an additional
                                                   protection
                                                    allow ance
                                                                                 Average number of months:
                                                                                   •            WW: 22.5
                                                                                   •            Americas: 7.1
                                                                                   •            AsiaPac: ID
                                                                                   •            EMEA: 20.3


    Mercer webcast                                                                                                                                                                                    21
Market basket items modification



     70.0%
                   61.3%                                                                                                                           WW




                                           60.7%
                                                                                                                                                   Americas
     60.0%                 55.2%

                                   53.5%
                                                                                                                                                   AsiaPac
                                                                                                                                                   EMEA
     50.0%




                                                           38.7%

                                                                   35.2%
     40.0%
                                                   27.0%


     30.0%


                                                                           23.1%




                                                                                                                                   21.1%

                                                                                                                                           20.2%
                                                                                                                   16.7%
                                                                                                    16.9%
     20.0%




                                                                                                                           12.4%
                                                                                            11.5%
                                                                                   8.5%




                                                                                                            6.4%
     10.0%


      0.0%
                 Does not m odify m arket             Transportation                      Furnishings                      Medical
                         basket

Main reason for modifying the market basket items is to avoid duplication of payment of items already included in policy.



Mercer webcast                                                                                                                                                22
Transportation allowance
Americas, AsiaPac, and EMEA


                                                                                                                                                                                                                                                                Americas 2010
                                                                                              Middle Management and Above
                                                                                                                                                                                                                                                                Americas 2008
                                                                                                                                                                                                                                                                AsiaPac 2010
 45.0%
                                                                                                                                                                                                                                                                AsiaPac 2008
                  39.0%
         38.2%




                                                                                                                                                                                                                                                                EMEA 2010
 40.0%




                                                                                                                                                                                        36.0%
                                   35.0%




                                                                                                                                                                                                         35.0%
                                                                                                                                                                                                                                                                EMEA 2008




                                                                                                                                                                                                33.50%
                          33.30%




 35.0%
                                                    31.0%




                                                                                                                                                               30.9%
                                           29.20%




                                                                                                                                                                       30.0%
                                                                                                                                                                               27.50%
 30.0%


 25.0%




                                                                                                                                                                                                                                 18.60%
                                                                                            18.20%
                                                                                                     17.0%



 20.0%




                                                                                                                                                                                                                 15.0%
                                                                                                                             13.70%




                                                                                                                                                                                                                         14.0%
                                                                                                                                             11.00%
 15.0%
                                                                                    11.0%




                                                                                                                                                      11.0%
                                                                                                                     10.0%
                                                                                                              9.7%




                                                                                                                                      9.0%




                                                                                                                                                                                                                                          9.0%
                                                                                                                                                                                                                                                 8.10%
                                                                            6.90%




 10.0%
                                                                     7.0%
                                                              6.2%




                                                                                                                                                                                                                                                         6.0%
  5.0%


  0.0%
                 Alw ays provide                            Provide, if expatriate had                       Provide, but only w hen                            Provide, but only in                                      Not provide
                                                            use of a com pany car at                           job requires a car                              countries w here it is
                                                               the hom e location                                                                                local practice for
                                                                                                                                                              com parable positions



Mercer webcast                                                                                                                                                                                                                                                                  23
Transportation allowance
Americas, AsiaPac, and EMEA


                                                                                                                                                                                                                                                                         Americas 2010
                                                                                                                Other Expatriates
                                                                                                                                                                                                                                                                         Americas 2008
                                                                                                                                                                                                                                                                         AsiaPac 2010




                                                                                                                                                                                                     40.70%
45.00%




                                                                                                                                                                                                              41.0%
                                                                                                                                                                                                                                                                         AsiaPac 2008
                                                                                                                                                                                                                                                                         EMEA 2010
40.00%




                                                                                                                                                                                             36.0%
                                                                                                                                                                                                                                                                         EMEA 2008




                                                                                                                                                                                                                                       33.30%
                                                                                                                                                                   31.90%


                                                                                                                                                                                    31.40%
35.00%
          30.50%




                                                                                                                                                                            31.0%
                    30.0%




30.00%




                                                                                                                                                                                                                                                25.0%
                                                                                                                                                                                                                      21.30%
25.00%
                                     21.0%




                                                                                                                                                 19.50%
                                                      20.0%
                            18.00%




                                                                                                                                                                                                                               18.0%
                                             17.00%




                                                                                                                                16.70%
20.00%




                                                                                                                                                          16.0%
                                                                                                                        15.0%




                                                                                                                                                                                                                                                        12.70%
                                                                                                                                                                                                                                                                 13.0%
                                                                                                               11.90%




                                                                                                                                         12.0%
15.00%
                                                                                              10.60%
                                                                                                       8.0%




10.00%
                                                                                       6.0%
                                                                4.40%
                                                                        5.0%




 5.00%
                                                                               1.00%




 0.00%
                   Alw ays provide                            Provide, if expatriate had                      Provide, but only w hen                               Provide, but only in                                        Not provide
                                                              use of a com pany car at                          job requires a car                                 countries w here it is
                                                                 the hom e location                                                                                  local practice for
                                                                                                                                                                  com parable positions



Mercer webcast                                                                                                                                                                                                                                                                           24
Transportation allowance
Worldwide


          45.0%                                    Middle Management and Above




                           37.0%
          40.0%

                   34.1%
          35.0%




                                                                                                                 30.0%
                                                                                                        29.6%
          30.0%


          25.0%


          20.0%




                                                                           15.7%


                                                                                   13.0%




                                                                                                                               12.6%
          15.0%




                                                                                                                                       11.0%
                                            8.0%


                                                     8.0%




          10.0%


           5.0%


           0.0%
                  Always provide   Provide, if expatriate had use   Provide, but only when job      Provide, but only in       Not provide
                                   of a company car at the home           requires a car         countries where it is local
                                              location                                            practice for comparable
                                                                                                         positions




Mercer webcast                                                                                                                                 25
Transportation allowance
Worldwide

       45.0%
                                                          Other Expatriates

       40.0%




                                                                                                        31.7%
       35.0%




                                                                                                                  31.0%
                          30.0%


       30.0%
                  25.9%




       25.0%




                                                                         19.2%




                                                                                                                                  18.5%

                                                                                                                                          18.0%
       20.0%




                                                                                  15.0%
       15.0%


       10.0%
                                                   5.0%
                                          4.7%




         5.0%


         0.0%
                 Always provide   Provide, if expatriate had use   Provide, but only when job   Provide, but only in countries    Not provide
                                  of a company car at the home           requires a car          where it is local practice for
                                             location                                              comparable positions


Mercer webcast                                                                                                                                    26
Questions and contacts



                           Questions
 James O’Neill
 Chicago
                           Please type your questions in the web Q&A and we will do our best to
 +1 312 917 9683           answer as many questions as we have time for.
 james.oneill@mercer.com
                           To submit a question simply click on the Q&A link at the top of your
                           screen. A box will appear on the screen in front of you. Simply type in
 Dan Mikes                 your questions and then click on the ‘ASK’ button.
 Chicago
 +1 312 917 9441
 daniel.mikes@mercer.com



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Mercer 2011 Mobility Trends Webcast Americas

  • 1. Mercer webcast April 2011 Latest Trends in International Assignment Policies and Practices James O'Neill, Chicago Dan Mikes, Chicago www.mercer.com
  • 2. Mercer’s 2010 Worldwide Survey of International Assignment Policies and Practices  1,000+ Worldwide participants – 480 Americas – 103 AsiaPac – 239 EMEA  Longest continually running survey of it’s kind  Covers all major areas of global mobility policy & practices  Data cuts: – 2010 Worldwide & Regional Cuts – 2008 Worldwide & Regional Cuts Mercer webcast 1
  • 3. Number of expatriates (2010) 1000 Average 860 Median 800 600 400 257 258 200 127 26 20 24 41 0 WW Americas AsiaPac EMEA Mercer webcast 2
  • 4. Changes implemented in last two years 60.0% Americas 2010 Americas 2008 50.0% AsiaPac 2010 AsiaPac 2008 EMEA 2010 40.0% EMEA 2008 34.8% 33.3% 31.3% 25.9% 25.6% 30.0% 25.3% 24.1% 24.0% 23.0% 22.8% 22.0% 21.7% 21.0% 20.0% 19.0% 18.0% 20.0% 14.0% 12.0% 10.0% 0.0% Decreased use of expatriates Heavier reliance on localizing Increased use of efficient cost- em ployees of-living allow ances Mercer webcast 3
  • 5. Changes implemented in last two years 60.0% WW 2010 WW 2008 Americas 2010 50.0% 48.0% Americas 2008 44.0% 44.0% 42.0% AsiaPac 2010 AsiaPac 2008 40.0% 36.8% 34.3% EMEA 2010 32.8% EMEA 2008 31.3% 30.0% 20.0% 10.0% 0.0% None of the above All potential choices were decreasing use of expatriates, reduced incentives offered, reduced vendor fees, heavier reliance on localizing employees, increased use of efficient cost-of-living allowances, and changed tax policy. Mercer webcast 4
  • 6. Global mobility policy elements under review Worldwide & Americas WW Americas EMEA Asia Pac 2010 2010 2010 2010 None 12.2% 12.7% 9.4% 10.8% Global policy development 39.1 42.6 40.6 33.3 Intraregional policy development 20.0 23.7 20.1 26.5 Policy development for assignments to HQ country 13.7 13.1 8.1 12.7 Short-term assignment policy development 34.3 40.4 39.7 35.3 Multi-tier policy development 28.3 35.1 28.2 32.4 Delivery of expatriate compensation 23.6 23.9 23.9 30.4 Expatriate localization 31.3 35.7 32.9 44.1 Implementation of cost-effective COLA 21.1 18.9 23.1 33.3 Foreign service and/or mobility premiums 20.1 17.4 17.5 14.7 Hardship premiums 21.8 13.1 19.7 24.5 Housing policies 26.9 29.5 28.6 31.4 Tax equalization 22.8 26.5 23.5 32.4 Car practices 15.2 15.1 15.0 21.6 Overall cost-effectiveness 45.8 50.1 44.0 43.1 Overall competitiveness 29.5 38.7 24.4 36.3 Program administration 29.9 34.6 26.1 35.3 Mercer webcast 5
  • 7. Use of expatriates 70.0% WW 2010 70.0% Americas 2010 60.0% WW 2008 Americas 2008 55.0% 60.0% 52.0% 50.0% 47.1% 47.4% 50.0% 40.0% 40.0% 27.6% 28.6% 30.0% 25.3% 25.0% 30.0% 25.0% 24.0% 23.0% 20.0% 20.0% 20.0% 10.0% 10.0% 0.0% 0.0% Increasing Decreasing No Change Increasing Decreasing No Change 70.0% AsiaPac 2010 70.0% EMEA 2010 AsiaPac 2008 61.0% 60.0% 60.0% EMEA 2008 52.0% 50.0% 44.1% 50.0% 46.8% 40.0% 34.3% 40.0% 30.0% 28.8% 30.0% 30.0% 24.5% 23.0% 21.6% 18.0% 20.0% 20.0% 16.0% 10.0% 10.0% 0.0% 0.0% Increasing Decreasing No Change Increasing Decreasing No Change Mercer webcast 6
  • 8. Assignment length trends 70.0% WW 2010 70.0% Americas 2010 60.0% WW 2008 Americas 2008 54.4% 60.0% 52.0% 51.5% 48.0% 50.0% 50.0% 40.0% 40.0% 29.0% 28.0% 28.4% 30.0% 24.8% 30.0% 16.8% 16.0% 20.0% 20.0% 14.1%16.0% 10.0% 4.0% 4.0% 10.0% 6.1% 7.0% 0.0% 0.0% More short More long No change Don't know More short More long No change Don't know term term term term 70.0% AsiaPac 2010 70.0% EMEA 2010 60.0% AsiaPac 2008 52.0% 60.0% EMEA 2008 51.0% 52.4% 50.0% 50.0% 50.0% 40.0% 40.0% 36.0% 27.5% 29.2% 30.0% 26.0% 30.0% 21.0% 17.6% 20.0% 20.0% 15.5% 11.0% 10.0% 3.9% 10.0% 2.0% 3.0% 4.0% 0.0% 0.0% More short More long No change Don't know More short More long No change Don't know term term term term Mercer webcast 7
  • 9. Highest use of expatriates – top five locations Inbound 100.0% 100.0% WW Americas 75.0% 75.0% 63.7% 60.1% 50.0% 41.3% 50.0% 43.0% 25.0% 25.0% 18.0% 15.1% 15.1% 17.3% 17.0% 12.7% 0.0% 0.0% China USA India UAE Brazil China USA UAE India Brazil 100.0% AsiaPac 100.0% EMEA 73.9% 75.0% 75.0% 57.3% 50.0% 46.9% 50.0% 21.6% 27.1% 25.0% 18.2% 18.2% 25.0% 21.9% 18.8% 13.6% 0.0% 0.0% China USA India Australia Japan China USA UAE India Brazil Mercer webcast 8
  • 10. Highest use of expatriates – top five locations Outbound 100.0% 100.0% WW Americas 84.4% 75.0% 75.0% 55.2% 50.0% 50.0% 29.4% 22.3% 25.0% 17.0% 25.0% 17.9% 14.1% 13.4% 12.1% 11.3% 0.0% 0.0% USA Japan India Canada Australia USA Canada India Australia China 100.0% AsiaPac 100.0% EMEA 75.0% 75.0% 46.9% 51.7% 50.0% 40.6% 50.0% 29.7% 31.9% 21.9% 25.0% 25.0% 18.1% 15.5% 14.7% 7.8% 0.0% 0.0% Australia USA India China Japan USA India Australia China Canada Mercer webcast 9
  • 11. Compensation approach for global assignment 80.0% WW 71.3% 69.3% Americas 67.2% 70.0% AsiaPac EMEA 60.0% 52.3% 50.0% 40.0% 27.9% 30.0% 16.3% 14.5% 14.1% 20.0% 13.0% 12.2% 12.8% 7.0% 7.0% 6.6% 6.5% 5.8% 5.6% 5.6% 5.1% 5.1% 10.0% 4.7% 3.7% 3.8% 3.8% 3.5% 3.0% 2.8% 2.0% 0.0% Hom e based Headquarters Host based Higher of Hom e plus Host plus Other than balance sheet based balance approach hom e or host approach approach above approach sheet approach approach Mercer webcast 10
  • 12. Delivery of expatriate remuneration 46.5% 44.7% WW 40.5% 50.0% Americas 34.6% 31.5% 40.0% AsiaPac 27.6% EMEA 21.9% 21.9% 19.4% 30.0% 19.0% 18.3% 16.5% 16.2% 14.6% 20.0% 9.9% 6.2% 4.9% 2.5% 1.9% 1.5% 10.0% 0.0% Pays entirely in hom e Pays entirely in host- Pays in third-country Splits pay betw een Handles on a case-by- currency country currency currency hom e- and host- case basis country currencies Mercer webcast 11
  • 13. Split pay 44.8% WW 44.4% 50.0% Americas 34.8% 31.5% 40.0% AsiaPac 26.8% 24.6% 22.9% EMEA 19.7% 30.0% 17.2% 17.2% 15.5% 15.3% 14.8% 13.4% 13.3% 12.2% 10.0% 20.0% 8.7% 7.8% 5.2% 10.0% 0.0% Splits according to Splits based on Splits according to Splits based on tax Splits based on expatriate’s w ishes consultants’ com pany policy considerations governm ent recom m endations regulations Mercer webcast 12
  • 14. Provision of incentive premium WW Americas 27.80% 36.70% 42.80% 48.50% 20.50% 19.50% 16.80% 13.50% AsiaPac EMEA On-going paym ent (foreign-service 37.10% prem ium ) 40.20% 36.90% 37.40% Lum p sum am ount (m obility prem ium ) Yes, other Does not provide 23.70% 17.50% 17.60% 18.90% Mercer webcast 13
  • 15. Calculation of incentive payments Foreign Service Premium WW Americas AsiaPac EMEA Percentage of base pay 62.0% 73.5% 57.5% 58.8% - Average % 17.3 14.2 14.7 15.5 Flat amount 11.3% 2.9% 7.5% 2.4% - Average amount ID $3,010 ID ID Mobility Premium WW Americas AsiaPac EMEA Percentage of base pay 44.2% 53.3% 23.1% 37.2% - Average % 11.8 11.5 ID 10.4 Flat amount 11.7% 9.8% 0.0% 16.3% - Average amount $6,386 $7,438 ID $4,983 Mercer webcast 14
  • 16. Tax approaches 100.0% WW 2010 100.0% Americas 2010 WW 2008 83.1%85.0% Americas 2008 80.0% 76.1% 75.0% 75.0% 50.0% 50.0% 25.0% 25.0% 4.5% 5.0% 6.5% 5.0% 4.8% 4.0% 3.7% 4.0% 0.0% 0.0% Tax equalize Tax protect Laissez Faire Tax equalize Tax protect Laissez Faire 100.0% AsiaPac 2010 100.0% EMEA 2010 AsiaPac 2008 EMEA 2008 72.4% 75.0% 70.0% 75.0% 65.0% 61.6% 50.0% 50.0% 25.0% 25.0% 13.8% 6.1% 8.0% 8.2% 6.0% 6.9% 9.0% 8.0% 0.0% 0.0% Tax equalize Tax protect Laissez Faire Tax equalize Tax protect Laissez Faire Mercer webcast 15
  • 17. Expatriate housing policies Americas, AsiaPac, and EMEA Americas 2010 80.00% Americas 2008 AsiaPac 2010 65.0% 60.4% AsiaPac 2008 55.3% 60.00% EMEA 2010 50.00% EMEA 2008 49.0% 44.60% 37.60% 33.00% 40.00% 31.0% 26.8% 20.0% 16.8% 15.8% 14.00% 12.00% 14.0% 20.00% 10.2% 8.0% 8.0% 5.70% 7.7% 6.9% 6.0% 3.00% 0.00% Com pany pays housing Com pany pays housing Com pany pays a housing Com pany m akes no costs but deducts hom e- costs and does not deduct differential contribution to foreign- country offset as a hom e housing offset housing costs em ployee’s contribution (free assignm ent housing) Mercer webcast 16
  • 18. Expatriate housing policies Worldwide 80.0% WW 2010 WW 2008 60.0% 46.0% 43.3% 41.4% 39.0% 40.0% 20.0% 11.0% 9.0% 6.3% 4.0% 0.0% Com pany pays housing Com pany pays housing Com pany pays a housing Com pany m akes no costs but deducts hom e- costs and does not deduct differential contribution to foreign- country offset as a hom e housing offset (free housing costs em ployee’s contribution assignm ent housing) Mercer webcast 17
  • 19. Housing: further analysis (of Americas cut) Provides Home Sales Provides Property Provides Joint Provides Both Assistance¹ Management² Neither Distribution (8%) (21%) (40%) (30%) Pays host housing costs and withholds norm 4% 12% 23% 6% (44%) Pays host housing costs and does not withhold norm 3% 8% 10% 16% (37%) Provides housing differential 1% 2% 6% 4% (12%) Makes no contribution to host housing costs 0% 0% 1% 4% (6%) 1) Provides home sales assistance, but not property management 2) Provides property management, but not home sales assistance Mercer webcast 18
  • 20. Housing: further analysis (of Americas cut) Conditional Provides Home Provides Property Provides Provides Both Distribution Sales Assistance¹ Management² Neither Pays host housing costs and witholds norm 9% 26% 52% 14% (44%) Pays host housing costs and does not withhold norm 9% 21% 27% 44% (37%) Provides housing differential 8% 15% 47% 30% (12%) Makes no contribution to host housing costs 4% 7% 21% 68% (6%) 1) Provides home sales assistance, but not property management 2) Provides property management, but not home sales assistance Mercer webcast 19
  • 21. Spousal support Provides Spousal Support 60.0% 56.5% 55.0% 53.1% 47.1% 46.0% 49.0% 39.0% 40.0% 32.0% 2010 2008 20.0% 0.0% WW Americas AsiaPac EMEA Mercer webcast 20
  • 22. Usage of efficient purchaser indices for COLA 66.70% 80.00% 70.00% 54.70% 49.20% 60.00% 44.90% 43.50% 42.30% WW 36.60% 50.00% 31.90% Am ericas 40.00% AsiaPac 30.00% EMEA 10.10% 20.00% 7.40% 7.30% 2.30% 2.90% 1.00% 2.30% 1.80% 1.40% 1.40% 0.00% 0.00% 10.00% 0.00% From the start of From the start of After a transition Handles on a case- No the assignm ent the assignm ent period by-case basis w ith an additional protection allow ance Average number of months: • WW: 22.5 • Americas: 7.1 • AsiaPac: ID • EMEA: 20.3 Mercer webcast 21
  • 23. Market basket items modification 70.0% 61.3% WW 60.7% Americas 60.0% 55.2% 53.5% AsiaPac EMEA 50.0% 38.7% 35.2% 40.0% 27.0% 30.0% 23.1% 21.1% 20.2% 16.7% 16.9% 20.0% 12.4% 11.5% 8.5% 6.4% 10.0% 0.0% Does not m odify m arket Transportation Furnishings Medical basket Main reason for modifying the market basket items is to avoid duplication of payment of items already included in policy. Mercer webcast 22
  • 24. Transportation allowance Americas, AsiaPac, and EMEA Americas 2010 Middle Management and Above Americas 2008 AsiaPac 2010 45.0% AsiaPac 2008 39.0% 38.2% EMEA 2010 40.0% 36.0% 35.0% 35.0% EMEA 2008 33.50% 33.30% 35.0% 31.0% 30.9% 29.20% 30.0% 27.50% 30.0% 25.0% 18.60% 18.20% 17.0% 20.0% 15.0% 13.70% 14.0% 11.00% 15.0% 11.0% 11.0% 10.0% 9.7% 9.0% 9.0% 8.10% 6.90% 10.0% 7.0% 6.2% 6.0% 5.0% 0.0% Alw ays provide Provide, if expatriate had Provide, but only w hen Provide, but only in Not provide use of a com pany car at job requires a car countries w here it is the hom e location local practice for com parable positions Mercer webcast 23
  • 25. Transportation allowance Americas, AsiaPac, and EMEA Americas 2010 Other Expatriates Americas 2008 AsiaPac 2010 40.70% 45.00% 41.0% AsiaPac 2008 EMEA 2010 40.00% 36.0% EMEA 2008 33.30% 31.90% 31.40% 35.00% 30.50% 31.0% 30.0% 30.00% 25.0% 21.30% 25.00% 21.0% 19.50% 20.0% 18.00% 18.0% 17.00% 16.70% 20.00% 16.0% 15.0% 12.70% 13.0% 11.90% 12.0% 15.00% 10.60% 8.0% 10.00% 6.0% 4.40% 5.0% 5.00% 1.00% 0.00% Alw ays provide Provide, if expatriate had Provide, but only w hen Provide, but only in Not provide use of a com pany car at job requires a car countries w here it is the hom e location local practice for com parable positions Mercer webcast 24
  • 26. Transportation allowance Worldwide 45.0% Middle Management and Above 37.0% 40.0% 34.1% 35.0% 30.0% 29.6% 30.0% 25.0% 20.0% 15.7% 13.0% 12.6% 15.0% 11.0% 8.0% 8.0% 10.0% 5.0% 0.0% Always provide Provide, if expatriate had use Provide, but only when job Provide, but only in Not provide of a company car at the home requires a car countries where it is local location practice for comparable positions Mercer webcast 25
  • 27. Transportation allowance Worldwide 45.0% Other Expatriates 40.0% 31.7% 35.0% 31.0% 30.0% 30.0% 25.9% 25.0% 19.2% 18.5% 18.0% 20.0% 15.0% 15.0% 10.0% 5.0% 4.7% 5.0% 0.0% Always provide Provide, if expatriate had use Provide, but only when job Provide, but only in countries Not provide of a company car at the home requires a car where it is local practice for location comparable positions Mercer webcast 26
  • 28. Questions and contacts Questions James O’Neill Chicago Please type your questions in the web Q&A and we will do our best to +1 312 917 9683 answer as many questions as we have time for. james.oneill@mercer.com To submit a question simply click on the Q&A link at the top of your screen. A box will appear on the screen in front of you. Simply type in Dan Mikes your questions and then click on the ‘ASK’ button. Chicago +1 312 917 9441 daniel.mikes@mercer.com www.mercer.com/webcasts View past recordings and sign up for upcoming webcasts Mercer webcast 27