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Independent schools seminar

       9 February 2010
Governors’ duties - what you need to
               know
        Adrian Pashley, senior solicitor
         Charities and Education team
            E: adrian.pashley@bllaw.co.uk
                  T: 023 8085 7004
Duties & responsibilities of Governors

Key duty: advance purposes of charity

  Responsible for proper administration of charity
  Ultimately responsible for everything charity does
  Act reasonably and prudently
  Safeguard and protect assets
  Act collectively
  Act in best interests of charity
  Avoid conflicts of interest
Case study – St Peters Independent School

Charity Commission Investigation

  Headmaster - allegations of physical harm
  Failing educational, welfare and organisational
  standards
  Failure to address complaints made about child
  protection and about the school and staff
The Governors’ response


  No action against Head - allegations unfounded and
  malicious
  Ignored advice of agencies to suspend
  Head to retire at end of academic year
  Head to return as a consultant to effect ‘hand over’
  Access to pupils to be monitor
  Ofsted inspection

Did this satisfy the Charity Commission?
No….Commission found

 Governors failed to discharge their duty to act in the best interest of the
 School, its pupils, staff and stakeholders

  – Inadequate management of allegations about the Head

  – Failure to take adequate steps to protect beneficiaries (pupils)

  – Inadequate supervision and monitoring of activities of the School

  – Inadequate
         Child protection policies and procedures
         Complaints policy
         Decision-making processes
         Risk management processes
Intervention by the Commission

 Initial investigation - misleading information given

 Formal inquiry

 1st direction for protection of charity - failure to comply

 2nd direction for protection of charity
  – Governance review (six months)
  – Reports to Commission
Governance Review


 Delegation (policies and procedures)
 Procedures to ensure Governors engaged in the
 supervision of the school its staff and activities
 Complaints procedure
 Child protection policies and procedures, training
 Risk management strategy
 Make up of the Board of Governors
The lessons

 Governors responsible for overall management of the
 administration of the School
  – Act as a team, collective decision-making



 Governors ultimately accountable and responsible for
 decisions or actions of staff
  – Clear lines of accountability
  – Adequate reporting mechanisms
The lessons (cont…)

 Pay particular attention to the inherent risks
 associated with the work
 React quickly and responsibly to allegations of harm
 Have adequate policies to safeguard pupils
 - implement them
 - monitor them
 Protect the School’s reputation - manage risks and
 complaints
The lessons (cont….)

 Manage complaints - openly and transparently under
 a procedure

 Report serious incidents
 - significant risk to property, work, pupils, reputation
 IMMEDIATE
 - otherwise in the annual return
Conclusion

 Governors must be familiar with what their role
 entails by way of governance and the management
 of operational risk

 Formal induction

 Trustee training
Adrian Pashley
senior solicitor, Charities and Education team
 New Kings Court, Tollgate, Chandlers Ford,
              Eastleigh SO53 3LG
           E: adrian.pashley@bllaw.co.uk
                 T: 023 8085 7004
AFFORDABILITY

 In 1980 average school fees were equivalent to 22%
 of median salary

 In 2010 average school fees are equivalent to 40% of
 median salary
AVOIDING NASTY SURPRISES
            Strategy versus Tactics


This means that independent schools are now 60%
       ‘more expensive’ than 30 years ago
Pupil Numbers
 Are numbers down throughout the school?
 Is there an inverted pyramid?
 Are enrolments dropping?
 Are there fewer footfalls/visits?
 Have there been changes in relationship/s with feeder schools?
 Has a recent marketing campaign or plan for growth failed or
 stalled?
Facilities
  Are you able to fully provide for current curriculum?
  Are parents asking for facilities you are not able to offer?
  Are your competitors’ facilities superior or are they marketing
  new facilities?
  If your school is on leased premises- is the lease coming to an
  end or is a rent review pending?
Competition

 Is there a new school in the area- this could be a
 State school or Academy?
 Has a local State school markedly improved its
 results and/or facilities?
Public Relations
 Has your school suffered recently from ‘Bad’ PR such as a food
 poisoning incident, bulling, child molestation claim, accident?
 Has your Head changed recently or been absent due to illness
 etc?
 Has the school recently been inspected with an outcome below
 expectations?
 Has there been an increase in parents’ complaints?
Strategic

  Have you been approached recently by another
  school/group proposing a takeover or merger?
  Are you considering going co-ed, changing/limiting
  the current age range/s, changing catchment area?
Governance

 Are you able to recruit Governors with the right skills
 or standing?
 Has there been a falling out between Governors or
 the Senior Management Team?
 Are your constitutional documents too restrictive?
Financial
  Has expenditure (including Capex) exceeded income for some time?
  Hve you been ‘forced’ to sell-off land or cash-in investments to fund general
  operation?
  Has your Bank reduced your overdraft facility or refused credit?
  Have your accountants/auditors raised concerns over your status as a ‘going
  concern’?
  Have you raised your fees at a rate exceeding the market average?
  Has there been an increase in requests for bursaries, scholarships and/or
  financial aid?
  Have you had increasing difficulty in recovering unpaid fees?
Staffing
  Does expenditure on salaries (including add-ons) exceed 60% of your
  general fee income?
  Are you suffering from a deteriorating pupil/staff ratio?
  Have you made significant redundancies in the last three years?
  Are a number of your key staff retiring?
  In the case of non-Charitable Trust schools- are the owners nearing
  retirement without a defined ‘succession’ plan in place?
  Has there been a loss of confidence/morale amongst the staff with an
  increase in turnover?
Key Tasks
 Check through Key Indicators to review current standing
 Anticipate what might happen when you are in the ‘good times’- do not
 wait for the ‘bad times’
 Strategise for the school evolving to meet future trends, aspirations and
 needs
 Avoid temporary ‘tactical’ solutions
 Include all known external factors
 Agree a realistic vision for the school
 Involve all stakeholders in the implementation of the vision
 Seek ‘Change Agents’ from within the staff
Final Thought

DO NOT BE AFRAID TO CHALLENGE
 THE: ORTHODOXIES AND “MYTHS”
 WHICH CURRENTLY DRIVE THE
 SCHOOL
isbi schools
      helping parents find schools • helping schools find pupils
     www.isbi.com schools • schools@isbi.com • 01980 620575




               Andrew McEwen
  Consultant with isbi educational consultants

‘Avoiding nasty surprises – strategy versus tactics’
Future options: school mergers and buy 
                  outs
    Peter Story, Consultant with isbi educational consultants

          www.isbi.com • schools@isbi.com • 01980 620575
Mergers and buy outs
   The main objective of a merger or buy out is to improve the business
   The customers (the parents) expect changes and need to be reassured,   
   while the new management will want to initiate changes. So the 
   parents need to be able to buy into the new vision
   As parents pay substantial fees they often believe they have a role in 
   managing a school.  In many charitable schools they hold the majority
   on the board of governors. This can skew the decision making process
   Any merger or buy out of a school with parents and pupils feelings 
   being involved will have problems.  With detailed planning most can 
   be overcome but, to be a success, by the time of an announcement 
   there must be a clear vision, with all major decisions made, and this 
   must be communicated by the new management 
As an illustration of what can go right and wrong, my personal experience 
 of a buy out and a merger. Both closed premises and moved pupils onto a 
 new site...   
The buy out
  The proprietor of the school had had enough and it was probably 
making a loss.  
   He wanted out, but with dignity and with the school’s name and general 
ethos  
   being maintained
  He realised  his involvement, once the change of management had 
taken place, 
   would be minimal, and he accepted that fact
  Prior to the announcement which, by design, came as a complete 
surprise to 
   the parents, the management of the purchasing school had worked out 
the 
   answers to the likely questions
  The key one was the retention of the Headmaster, it showed a degree 
of 
   continuity
  At the parents’ evening, two days after the announcement, the new 
   management were able to present their vision
                              The outcome
We retained over 50% of the pupils. But, considering it was a day school 
and that it was being moved 14 miles from a town to deep into the 
country, we believed this was a success, especially as within 12 months we 
The merger
   We started discussions three years before it took place. But talks fell 
through as 
   the senior partner in the merger (there is always one) would not 
guarantee to 
   run the junior partner exactly as it was being run
  A majority of the junior partner’s governors realised that their model 
was not 
   financially viable, but there were parent governors who felt it could at 
least run 
   on in its uneconomic mode, at least until their own children were due 
to leave 
  Two and a half years later they were back, asking for new talks, as the 
banks 
   were threatening to foreclose
The merger, continued...
   As a result negotiations were hasty, with concessions on both sides and 
key 
   decisions (staffing, fee levels, etc) had not been concluded prior to the 
   announcement being made
   It was made, at the bank's insistence, just prior to the start of the 
Summer 
   holidays, giving parents a good long time to look elsewhere
   A further cause of problems was the agreement to let the junior 
partners’
   governors make the announcement to their parents, giving their version 
of
   what they felt they had retained of their school’s ethos and modus 
operandi 
                              The outcome
  Despite efforts of the senior partner’s management to correct some of 
the 
  statements that had been made, and to keep parents informed of the 
other
  decisions as and when they were made, the parents found it difficult to 
see a 
  complete picture
  Other schools had established visions they could buy into
Future options: sales and mergers
   Pat Carter, Chairman of National SchoolTransfer and isbi schools

www.nationalschooltransfer.com • info@nationalschooltransfer.com • 01980 621251
School closures – 2009 and 2010

In 2009 school closures were prominently reported in the media
Yet, as the ISC noted, actual closures in 2009 were similar to 2008

Lost jobs will affect families with children in the independent sector
Analysts predict more pupils will be lost this September than last
So there is likely to be a genuine increase in schools closing in 2010 

On top of which some schools face problems with bank funding
However, all is not lost

NST’s experience suggests three key messages: 

  Schools do not have to close IF trustees/owners plan far enough 
ahead
  A merger or sale can save a school, but take advice well in 
advance
  True of charitable trust schools as well as proprietorial schools
Charities CAN merge and transfer


  A charity’s assets – the school – can be sold 
  The proceeds are then used to meet the charitable objectives
  This can free trustees from running a business (the school)
  Simplifying their job to just running the charity itself
  Memorandum and Articles of Association may need amending
  Key message: a failing charitable school CAN be saved by 
sale/merger
Competition – charitable trusts and proprietorial


  Charitable schools swim in the same waters as proprietorial
  But in changing times they cannot respond as quickly to a 
problem 
  Or to an opportunity in the market place
  An owner can make decisions without calling a meeting of 
governors
  Proprietorial schools may be able to weather financial storms 
better 
  than some charities
Planning and confidentiality are crucial in mergers and transfers

   Proprietorial schools can merge and transfer with greater ease
   Confidentiality crucial to avoid parent and staff uncertainty 
   Information must be disseminated to as few people as possible
   An orderly merger or transfer requires 

      Organisation
      Forward planning 
      Advice from appropriate bodies 

   If not planned meticulously the potential for mistakes increases 
   The worst case is a leak before loose ends are tied up
   Which can precipitate the very problems one is trying to avoid!
School transfer... retention, cost and confidentiality


  The majority of 90+ schools NST has merged/transferred in 18 
years 
  have seen pupil retention of well over 90%
  No school likes to admit openly that it is facing difficulties, but...
  A free audit of the school’s circumstances can often be 
organised
  Advice on sale and transfer is in guaranteed complete 
confidence
Public Benefit


  Joss Saunders, partner
Charities and Education team
  E: joss.saunders@bllaw.co.uk
        T: 07711 443142
Revision
 Removal of presumption of benefit

 There must be an identifiable benefit or benefits
  –   be clear what the benefits are
  –   benefits must be related to aims
  –   benefits must be balanced against any detriment or harm

 Benefit must be to the public or a section of the public
  –   beneficiaries must be appropriate to the aims
  –   opportunity must not be unreasonably restricted
           by geographical or other restrictions or
           by ability to pay any fees charged
  –   people in poverty must not be excluded from the opportunity to benefit
  –   any private benefits must be incidental

 5 schools assessed July 2009: 3 satisfy the tests

 Up to 5 years to prove benefit
7 pointers to pass the test

 Allocate responsibility

 Understand the requirement

 Assess the benefit

 Keep records

 Reporting and review

 Make necessary adjustments

 Avoid the pitfalls
Allocate responsibility

  Usually a governor

  Clear Terms of Reference

  Report to Governing Body, who carry the
  responsibility
Understand the requirement

 Knowledge base

 Charity Commission guidance
  – general
  – on education
  – on fee charging charities
  – example annual reports
  – outcome of 5 assessments published July 2009

 Keeping up to date
Assess the school’s public benefit delivery


  Legal purposes
  Fees
  Bursaries
  Community involvement
  Other outreach
What do your objects say: between a rock and a
hard place
  To advance the education of the pupils of the school

  To promote and provide for the advancement of
  education and in connection therewith to conduct,
  carry on, acquire and develop in the United Kingdom
  any boarding or day school or schools for the
  education of children of either or both sexes

  The advancement of education by the conduct of a
  school near Oxford for buys and girls up to the age of
  twelve
Keep records

 Keeping minutes
 Assembling statistics
 Successes and failures
 Admissions and rejections
 Applications for assistance
 Who are the people who benefit?
 Measuring against objectives
Reporting: making the case

 Charity Commission – Alltown example
 Review
 Publicly available
 Accessible by parents
Make adjustments

 Aims
 Decision making
 Financial accessibility
  – fee setting
  – bursary fund and fundraising
 New projects
9 Pitfalls to avoid

  Lack of governor buy-in
  Not understanding the real meaning of the objects
  Tokenism
  Is the strategy sustainable?
  Is there a genuine means test?
  Failing to keep records
  It can’t just be any community involvement
  Ignoring the Commission’s guidance
  Failing to respond to Commission feedback
What does the future hold?

 Does change of government mean change of rule?
 Litigation challenge and the guidance
 What if you fail the test?
Joss Saunders
Partner, Charities and Education team
     Seacourt Tower, West Way
         Oxford OX2 0FB
       E: joss.saunders@bllaw.co.uk
             T: 07711 443142
Safeguarding income in difficult times


                          9 February 2010
               James Ragg, Partner - Charities and Schools




www.hwca.com
This recession
    Speed of onset
    Delayed impact
    Multiple effects
      – Parents’ income
      – Overall economic uncertainty
      – Availability of finance




www.hwca.com
Information

     Timely budgets and projections
     Fast actual results – speed vs accuracy
     Early initiation of key decision-making
     Focus on hard to control areas
     Construct “what-if?” scenarios and
     pre-plan actions




www.hwca.com
Contribution

     Limited entry points, multiple exit points
     Short-term direct effect of recession - hopefully
     Long-lasting effect of a small entry
     Some income better than none, but…
      – Beware widespread or long-lasting discounts
      – Try and understand why parents buy
     Are all current discounts cost-effective?




www.hwca.com
Summary

      Ensure speedy reporting of results
      A guesstimate in good time outweighs certainty arriving
      too late
      Forecasting pupil entry and exits is key
      Parental confidence is vital




www.hwca.com
Finding and Evaluating
Sources of Finance for Capital
Projects and Working Capital




                 Dorothea Dunn, Director of Education
                 Santander Corporate Banking
                 February 2010
THE JOURNEY……………
Clear and Mutual Understanding of Your
Circumstances

• Downturn in economy

• Performance

• Change – Today’s risks different to those
  of a year ago

• No Room for Complacency
Homework!
• How diversified is your school’s income?

• How effective is your fundraising?

• Do you have fixed cost structure –
  teaching/administrative staff contracts?

• Are there sufficient reserves/cash for
  potential problems in the future?
What To Do Next …..

• Clear Development Plan

• Awareness of Market Place

• Viability of Operation/Project

• Remain focussed with mindset to
  endorse change if necessary
Good News!
• Funding is available for well run schools with sensible and
  conservative policies
                          Refinance of existing facilities from other lenders
                          Development facilities
      Facilities          Revolving credit term loan facilities
                          Working capital facilities

                           Revolving credit up to 2 years, capital holiday and
       Terms               interest only repayment
                           Term loans up to 20 years

                          Computers, telephone systems, catering equipment,
    Asset Finance
                          coaches etc


    Interest Rate          Certainity of rate
     Mangement             Assist with planning cashflows
Banks Evaluation
What to include to give credibility to your proposition


                     Reputation/market/range of
    School           subjects/competition/regulation/capacity to
                     borrow
   Financial
  Performance        Financial Projections – how robust?
                     Historic Accounts
                     Strategic Plan

  Management         Vision for future
                     Quality of Management team
                     Business expertise/academic background
                     Previous experience
Relationships
• Cannot underestimate the importance of
  relationships

• One size does not fit all!

• Building a track record

• If Existing Bank Not Engaging – Don’t suffer in
  silence – Find a new one!
   “Nothing can undermine a relationship more completely than a lack of trust”
                      Robert Solomon, Leadership Now
Meet The Thames Valley Team

    The Santander Group worldwide has always believed in building long
    term relationships. We work closely with our customers to understand
    their business and aim to be true partners in promoting their success.
    This same approach underpins the Thames Valley Education Team




Vanessa McCormack             Dorothea Dunn         Justin Hayward                       Chris Worsley
Regional Director             Relationship Director Relationship Director                Relationship Manager
07798 581850                  07920 531722          07809 493739                         07809 493701
Vanessa.mccormack@alliance-   Dorothea.dunn@santander.co.uk   Justin.hayward@alliance-   chris.worlsey@alliance-
leicester.co.uk                                               leicester.co.uk            leicester.co.uk
66




Banco Santander S.A. and (name of company) advise that this presentation contains representations
regarding forecasts and estimates. Said forecasts and estimates are included in several sections of this
document and they include, among others, remarks on the development of future business and future
returns. Although these forecasts and estimates represent our opinions regarding future business
expectations, perhaps certain risks, uncertainties and other relevant factors may lead the earnings to be
materially different from what is expected. Included among these factors are (1) the situation of the
market, macroeconomic factors, regulatory and government guidelines, (2) variations in domestic and
international stock exchanges, exchange rates and interest rates, (3) competitive pressure, (4) technology
developments, (5) changes in the financial position and credit standing of our customers, debtors or
counterparts. The risk factors and other fundamental factors that we have stated could have an adverse
effect on our business and on the performance and earnings described and contained in our past reports,
or in those that we shall present in the future, including those filed with regulatory and supervisory entities,
including the Securities Exchange Commission of the United States of America.




N.B.: The information contained in this publication has not been audited. However, the preparation of the
consolidated accounts has been established on the basis of generally accepted accounting principles and
criteria.
Charitable Status
               Benefits vs. Costs

                     9 February 2010
                 Henry Briggs, Schools partner




www.hwca.com
Charitable Status
Benefits vs. Costs



         ISC Claims for sector as a whole
         Make up 83% charitable
         Effects of 12 years of Hard Labour
          – More or less charities?
          – Assisted places scheme replaced
         Will it now change?




www.hwca.com
Hopeful Hall
  Hypothetical example

  Pupils                                200

                                       £000’s

  Fee Income                            1,800
  Teachers Costs                       (1,260)
  Other expenses                         (324)

  Surplus before taxes and bursaries     216




 HEAD                                  Mr Faith, only shareholder
 Co.                                   Ltd by guarantee
 Site                                  Owned by Co. worth £3m
                                        No depreciation
 Assumption                            All non bursary fee remissions the same for both
www.hwca.com
Hopeful Hall


    1) Profit from Education Ltd
                                          £000’s
                          Surplus          216
                          Rates            (36)
                          Corp. Tax        (38)         £74k ‘cost of profit’

                          Net Surplus      142

    2) Registered charity Ltd            7%       5%        Bursaries
                        Surplus          216     216       ‘cost of charity’
                        Bursaries       (126)    (90)

                          Net Surplus    90      126

    3) Profit > Charity                  52        16

www.hwca.com
4) Endowment to cover         £’000’s

     Either income from
     Angels Association        40         13
             or
     Capital Endowment        1,300       400
    (Estimated yield of 4%)




www.hwca.com
HOPEFUL HALL
  EVEN MORE PROFIT FROM EDUCATION



    Profit Motive
    Surpluses in sector more like 20% due to -


  • Tighter control of costs
  • Economies of scale on administration/ Senior staff salaries
  • May have less ‘social’ or historic burden compared to charitable competitors

  Other Advantages –
  • Ability to raise capital
  • No governing body!
  (streamlined decision making)

www.hwca.com
WHAT ABOUT VAT?


     Not significantly affected by charitable status (advertising only)
     Supply of Education outside the scope of VAT
     For Mr Faith the cost might be c. £40k
     For all schools, opportunities are on –

               –   Boarding Houses, new builds
               –   Facilities such as sports halls, swimming pools




www.hwca.com
Charitable Status
  Benefits vs. Costs

                         Conclusions

     Should existing charities consider change?
            Governing document
            Charitable assets
     Existing charities on whom change is forced will need to devise scheme with Charity
     Commission
     Non Charitable Schools in existence may well keep the status quo
     Effect on start ups
     Future shape of sector




www.hwca.com
Charitable Status
  Benefits vs. Costs

                             Predictions

      Growth of ‘For Profit’ Schools in Independent sector
      Possible outsourcing in maintained sector


                               The Swedish Model?




www.hwca.com
Legal structures
        and
Independent schools

       Adrian Pashley

        senior solicitor

 Charities and Education team
Charitable structures

  Trust or unincorporated association
  Company – usually limited by guarantee
  Royal Charter body
  Statutory corporation

Watch this space!

  Charitable Incorporated Organisation (CIO)
Non-charitable

 Sole trader

 Partnership

 Companies limited by shares
  – School trading companies

 Community Interest Company (CIC)
  – Social Enterprise
In more detail….

 Trust or unincorporated association
  - deed/scheme/constitution
  - Governors are the charity trustees
  - no separate legal identity
  - Governors personally liable individually and collectively
    for all the debts of the school
  - liability unlimited
  But…
    entitled to indemnity from the assets of the trust for all
    proper actions
In more detail….

 Company (limited by guarantee)
  – memorandum and articles
  – Governors are directors/charity trustees
  – separate membership (usually Governors)
  – separate legal entity
  – liability limited to the level of guarantee (nominal)
  – Governors remain personally liable for acts in breach
    of trust/certain criminal offences
  – update for Companies Act 2006
Added Comfort

 CC and court can relieve a trustee if he/she has
 ‘acted reasonably, honestly and ought fairly to be
 excused’
 Manage operational risk:
 -    includes choice of structure
 -    adequate insurances with appropriate levels of
      cover (employer’s liability, professional
      indemnity, public liability, property, vehicle)
 -    contractual wording - limit liability to asset value
 -    trustee indemnity insurance
Trustee indemnity insurance

 Insurance against claims for breach of trust or duty
 as trustees including negligence or default in their
 capacity as directors of a corporate charity
 NOT
  – normal third party claims or
  – pay debts of unincorporated charity

    But it cannot cover criminal penalties, costs or where
    governor knew or ought to have known actions not in
    school’s interests
The future?

 Charitable Incorporated Organisation (CIO)
  –   registered/regulated by Commission only
  –   model constitution
  –   limited liability/corporate body
  –   two-tier (trustees/members)
  –   conversion from CLG
  –   likely to be popular with smaller charities
  –   simpler to administer (?)
  –   when?!
Community Interest Companies (CIC)

 Relatively new form for social enterprise
 CLS, CLG or PLC
 CIC Regulator and Regulations
 ‘Community interest test’
 Limited scope for investment
  – cap on dividends
  – cap on interest payments on debts/debentures
 More limited tax advantages
Trading subsidiaries

  Non-primary purpose trading activities
  – lettings
  – events
  Companies limited by shares
  Directors - at least one non-governor
  Tax
  VAT
  No subsidy - trading agreement
Current and future trends

 Mergers
  –   Ethos and culture
  –   Strategic drivers
  –   Structure
  –   Compatibility of fees and awards
  –   Due diligence
  –   Compatible objects?
  –   Power to merge
Current and future trends (cont…)

 Convert to CIC?
 Sale to corporate
 Academies
  – conversion
  – lead sponsor
 Grant-giving trust
 Partnering & collaboration
 “Franchising”
Adrian Pashley
senior solicitor, Charities and Education team
 New Kings Court, Tollgate, Chandlers Ford,
              Eastleigh SO53 3LG

        adrian.pashley@bllaw.co.uk

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Independent Schools seminar

  • 1. Independent schools seminar 9 February 2010
  • 2. Governors’ duties - what you need to know Adrian Pashley, senior solicitor Charities and Education team E: adrian.pashley@bllaw.co.uk T: 023 8085 7004
  • 3. Duties & responsibilities of Governors Key duty: advance purposes of charity Responsible for proper administration of charity Ultimately responsible for everything charity does Act reasonably and prudently Safeguard and protect assets Act collectively Act in best interests of charity Avoid conflicts of interest
  • 4. Case study – St Peters Independent School Charity Commission Investigation Headmaster - allegations of physical harm Failing educational, welfare and organisational standards Failure to address complaints made about child protection and about the school and staff
  • 5. The Governors’ response No action against Head - allegations unfounded and malicious Ignored advice of agencies to suspend Head to retire at end of academic year Head to return as a consultant to effect ‘hand over’ Access to pupils to be monitor Ofsted inspection Did this satisfy the Charity Commission?
  • 6. No….Commission found Governors failed to discharge their duty to act in the best interest of the School, its pupils, staff and stakeholders – Inadequate management of allegations about the Head – Failure to take adequate steps to protect beneficiaries (pupils) – Inadequate supervision and monitoring of activities of the School – Inadequate Child protection policies and procedures Complaints policy Decision-making processes Risk management processes
  • 7. Intervention by the Commission Initial investigation - misleading information given Formal inquiry 1st direction for protection of charity - failure to comply 2nd direction for protection of charity – Governance review (six months) – Reports to Commission
  • 8. Governance Review Delegation (policies and procedures) Procedures to ensure Governors engaged in the supervision of the school its staff and activities Complaints procedure Child protection policies and procedures, training Risk management strategy Make up of the Board of Governors
  • 9. The lessons Governors responsible for overall management of the administration of the School – Act as a team, collective decision-making Governors ultimately accountable and responsible for decisions or actions of staff – Clear lines of accountability – Adequate reporting mechanisms
  • 10. The lessons (cont…) Pay particular attention to the inherent risks associated with the work React quickly and responsibly to allegations of harm Have adequate policies to safeguard pupils - implement them - monitor them Protect the School’s reputation - manage risks and complaints
  • 11. The lessons (cont….) Manage complaints - openly and transparently under a procedure Report serious incidents - significant risk to property, work, pupils, reputation IMMEDIATE - otherwise in the annual return
  • 12. Conclusion Governors must be familiar with what their role entails by way of governance and the management of operational risk Formal induction Trustee training
  • 13. Adrian Pashley senior solicitor, Charities and Education team New Kings Court, Tollgate, Chandlers Ford, Eastleigh SO53 3LG E: adrian.pashley@bllaw.co.uk T: 023 8085 7004
  • 14. AFFORDABILITY In 1980 average school fees were equivalent to 22% of median salary In 2010 average school fees are equivalent to 40% of median salary
  • 15. AVOIDING NASTY SURPRISES Strategy versus Tactics This means that independent schools are now 60% ‘more expensive’ than 30 years ago
  • 16. Pupil Numbers Are numbers down throughout the school? Is there an inverted pyramid? Are enrolments dropping? Are there fewer footfalls/visits? Have there been changes in relationship/s with feeder schools? Has a recent marketing campaign or plan for growth failed or stalled?
  • 17. Facilities Are you able to fully provide for current curriculum? Are parents asking for facilities you are not able to offer? Are your competitors’ facilities superior or are they marketing new facilities? If your school is on leased premises- is the lease coming to an end or is a rent review pending?
  • 18. Competition Is there a new school in the area- this could be a State school or Academy? Has a local State school markedly improved its results and/or facilities?
  • 19. Public Relations Has your school suffered recently from ‘Bad’ PR such as a food poisoning incident, bulling, child molestation claim, accident? Has your Head changed recently or been absent due to illness etc? Has the school recently been inspected with an outcome below expectations? Has there been an increase in parents’ complaints?
  • 20. Strategic Have you been approached recently by another school/group proposing a takeover or merger? Are you considering going co-ed, changing/limiting the current age range/s, changing catchment area?
  • 21. Governance Are you able to recruit Governors with the right skills or standing? Has there been a falling out between Governors or the Senior Management Team? Are your constitutional documents too restrictive?
  • 22. Financial Has expenditure (including Capex) exceeded income for some time? Hve you been ‘forced’ to sell-off land or cash-in investments to fund general operation? Has your Bank reduced your overdraft facility or refused credit? Have your accountants/auditors raised concerns over your status as a ‘going concern’? Have you raised your fees at a rate exceeding the market average? Has there been an increase in requests for bursaries, scholarships and/or financial aid? Have you had increasing difficulty in recovering unpaid fees?
  • 23. Staffing Does expenditure on salaries (including add-ons) exceed 60% of your general fee income? Are you suffering from a deteriorating pupil/staff ratio? Have you made significant redundancies in the last three years? Are a number of your key staff retiring? In the case of non-Charitable Trust schools- are the owners nearing retirement without a defined ‘succession’ plan in place? Has there been a loss of confidence/morale amongst the staff with an increase in turnover?
  • 24. Key Tasks Check through Key Indicators to review current standing Anticipate what might happen when you are in the ‘good times’- do not wait for the ‘bad times’ Strategise for the school evolving to meet future trends, aspirations and needs Avoid temporary ‘tactical’ solutions Include all known external factors Agree a realistic vision for the school Involve all stakeholders in the implementation of the vision Seek ‘Change Agents’ from within the staff
  • 25. Final Thought DO NOT BE AFRAID TO CHALLENGE THE: ORTHODOXIES AND “MYTHS” WHICH CURRENTLY DRIVE THE SCHOOL
  • 26. isbi schools helping parents find schools • helping schools find pupils www.isbi.com schools • schools@isbi.com • 01980 620575 Andrew McEwen Consultant with isbi educational consultants ‘Avoiding nasty surprises – strategy versus tactics’
  • 27. Future options: school mergers and buy  outs Peter Story, Consultant with isbi educational consultants www.isbi.com • schools@isbi.com • 01980 620575
  • 28. Mergers and buy outs The main objective of a merger or buy out is to improve the business The customers (the parents) expect changes and need to be reassured,    while the new management will want to initiate changes. So the  parents need to be able to buy into the new vision As parents pay substantial fees they often believe they have a role in  managing a school.  In many charitable schools they hold the majority on the board of governors. This can skew the decision making process Any merger or buy out of a school with parents and pupils feelings  being involved will have problems.  With detailed planning most can  be overcome but, to be a success, by the time of an announcement  there must be a clear vision, with all major decisions made, and this  must be communicated by the new management  As an illustration of what can go right and wrong, my personal experience  of a buy out and a merger. Both closed premises and moved pupils onto a  new site...   
  • 29. The buy out The proprietor of the school had had enough and it was probably  making a loss.   He wanted out, but with dignity and with the school’s name and general  ethos   being maintained He realised  his involvement, once the change of management had  taken place,  would be minimal, and he accepted that fact Prior to the announcement which, by design, came as a complete  surprise to  the parents, the management of the purchasing school had worked out  the  answers to the likely questions The key one was the retention of the Headmaster, it showed a degree  of  continuity At the parents’ evening, two days after the announcement, the new  management were able to present their vision The outcome We retained over 50% of the pupils. But, considering it was a day school  and that it was being moved 14 miles from a town to deep into the  country, we believed this was a success, especially as within 12 months we 
  • 30. The merger We started discussions three years before it took place. But talks fell  through as  the senior partner in the merger (there is always one) would not  guarantee to  run the junior partner exactly as it was being run A majority of the junior partner’s governors realised that their model  was not  financially viable, but there were parent governors who felt it could at  least run  on in its uneconomic mode, at least until their own children were due  to leave  Two and a half years later they were back, asking for new talks, as the  banks  were threatening to foreclose
  • 31. The merger, continued... As a result negotiations were hasty, with concessions on both sides and  key  decisions (staffing, fee levels, etc) had not been concluded prior to the  announcement being made It was made, at the bank's insistence, just prior to the start of the  Summer  holidays, giving parents a good long time to look elsewhere A further cause of problems was the agreement to let the junior  partners’ governors make the announcement to their parents, giving their version  of what they felt they had retained of their school’s ethos and modus  operandi  The outcome Despite efforts of the senior partner’s management to correct some of  the  statements that had been made, and to keep parents informed of the  other decisions as and when they were made, the parents found it difficult to  see a  complete picture Other schools had established visions they could buy into
  • 32. Future options: sales and mergers Pat Carter, Chairman of National SchoolTransfer and isbi schools www.nationalschooltransfer.com • info@nationalschooltransfer.com • 01980 621251
  • 34. However, all is not lost NST’s experience suggests three key messages:  Schools do not have to close IF trustees/owners plan far enough  ahead A merger or sale can save a school, but take advice well in  advance True of charitable trust schools as well as proprietorial schools
  • 35. Charities CAN merge and transfer A charity’s assets – the school – can be sold  The proceeds are then used to meet the charitable objectives This can free trustees from running a business (the school) Simplifying their job to just running the charity itself Memorandum and Articles of Association may need amending Key message: a failing charitable school CAN be saved by  sale/merger
  • 36. Competition – charitable trusts and proprietorial Charitable schools swim in the same waters as proprietorial But in changing times they cannot respond as quickly to a  problem  Or to an opportunity in the market place An owner can make decisions without calling a meeting of  governors Proprietorial schools may be able to weather financial storms  better  than some charities
  • 37. Planning and confidentiality are crucial in mergers and transfers Proprietorial schools can merge and transfer with greater ease Confidentiality crucial to avoid parent and staff uncertainty  Information must be disseminated to as few people as possible An orderly merger or transfer requires  Organisation Forward planning  Advice from appropriate bodies  If not planned meticulously the potential for mistakes increases  The worst case is a leak before loose ends are tied up Which can precipitate the very problems one is trying to avoid!
  • 38. School transfer... retention, cost and confidentiality The majority of 90+ schools NST has merged/transferred in 18  years  have seen pupil retention of well over 90% No school likes to admit openly that it is facing difficulties, but... A free audit of the school’s circumstances can often be  organised Advice on sale and transfer is in guaranteed complete  confidence
  • 39. Public Benefit Joss Saunders, partner Charities and Education team E: joss.saunders@bllaw.co.uk T: 07711 443142
  • 40. Revision Removal of presumption of benefit There must be an identifiable benefit or benefits – be clear what the benefits are – benefits must be related to aims – benefits must be balanced against any detriment or harm Benefit must be to the public or a section of the public – beneficiaries must be appropriate to the aims – opportunity must not be unreasonably restricted by geographical or other restrictions or by ability to pay any fees charged – people in poverty must not be excluded from the opportunity to benefit – any private benefits must be incidental 5 schools assessed July 2009: 3 satisfy the tests Up to 5 years to prove benefit
  • 41. 7 pointers to pass the test Allocate responsibility Understand the requirement Assess the benefit Keep records Reporting and review Make necessary adjustments Avoid the pitfalls
  • 42. Allocate responsibility Usually a governor Clear Terms of Reference Report to Governing Body, who carry the responsibility
  • 43. Understand the requirement Knowledge base Charity Commission guidance – general – on education – on fee charging charities – example annual reports – outcome of 5 assessments published July 2009 Keeping up to date
  • 44. Assess the school’s public benefit delivery Legal purposes Fees Bursaries Community involvement Other outreach
  • 45. What do your objects say: between a rock and a hard place To advance the education of the pupils of the school To promote and provide for the advancement of education and in connection therewith to conduct, carry on, acquire and develop in the United Kingdom any boarding or day school or schools for the education of children of either or both sexes The advancement of education by the conduct of a school near Oxford for buys and girls up to the age of twelve
  • 46. Keep records Keeping minutes Assembling statistics Successes and failures Admissions and rejections Applications for assistance Who are the people who benefit? Measuring against objectives
  • 47. Reporting: making the case Charity Commission – Alltown example Review Publicly available Accessible by parents
  • 48. Make adjustments Aims Decision making Financial accessibility – fee setting – bursary fund and fundraising New projects
  • 49. 9 Pitfalls to avoid Lack of governor buy-in Not understanding the real meaning of the objects Tokenism Is the strategy sustainable? Is there a genuine means test? Failing to keep records It can’t just be any community involvement Ignoring the Commission’s guidance Failing to respond to Commission feedback
  • 50. What does the future hold? Does change of government mean change of rule? Litigation challenge and the guidance What if you fail the test?
  • 51. Joss Saunders Partner, Charities and Education team Seacourt Tower, West Way Oxford OX2 0FB E: joss.saunders@bllaw.co.uk T: 07711 443142
  • 52. Safeguarding income in difficult times 9 February 2010 James Ragg, Partner - Charities and Schools www.hwca.com
  • 53. This recession Speed of onset Delayed impact Multiple effects – Parents’ income – Overall economic uncertainty – Availability of finance www.hwca.com
  • 54. Information Timely budgets and projections Fast actual results – speed vs accuracy Early initiation of key decision-making Focus on hard to control areas Construct “what-if?” scenarios and pre-plan actions www.hwca.com
  • 55. Contribution Limited entry points, multiple exit points Short-term direct effect of recession - hopefully Long-lasting effect of a small entry Some income better than none, but… – Beware widespread or long-lasting discounts – Try and understand why parents buy Are all current discounts cost-effective? www.hwca.com
  • 56. Summary Ensure speedy reporting of results A guesstimate in good time outweighs certainty arriving too late Forecasting pupil entry and exits is key Parental confidence is vital www.hwca.com
  • 57. Finding and Evaluating Sources of Finance for Capital Projects and Working Capital Dorothea Dunn, Director of Education Santander Corporate Banking February 2010
  • 59. Clear and Mutual Understanding of Your Circumstances • Downturn in economy • Performance • Change – Today’s risks different to those of a year ago • No Room for Complacency
  • 60. Homework! • How diversified is your school’s income? • How effective is your fundraising? • Do you have fixed cost structure – teaching/administrative staff contracts? • Are there sufficient reserves/cash for potential problems in the future?
  • 61. What To Do Next ….. • Clear Development Plan • Awareness of Market Place • Viability of Operation/Project • Remain focussed with mindset to endorse change if necessary
  • 62. Good News! • Funding is available for well run schools with sensible and conservative policies Refinance of existing facilities from other lenders Development facilities Facilities Revolving credit term loan facilities Working capital facilities Revolving credit up to 2 years, capital holiday and Terms interest only repayment Term loans up to 20 years Computers, telephone systems, catering equipment, Asset Finance coaches etc Interest Rate Certainity of rate Mangement Assist with planning cashflows
  • 63. Banks Evaluation What to include to give credibility to your proposition Reputation/market/range of School subjects/competition/regulation/capacity to borrow Financial Performance Financial Projections – how robust? Historic Accounts Strategic Plan Management Vision for future Quality of Management team Business expertise/academic background Previous experience
  • 64. Relationships • Cannot underestimate the importance of relationships • One size does not fit all! • Building a track record • If Existing Bank Not Engaging – Don’t suffer in silence – Find a new one! “Nothing can undermine a relationship more completely than a lack of trust” Robert Solomon, Leadership Now
  • 65. Meet The Thames Valley Team The Santander Group worldwide has always believed in building long term relationships. We work closely with our customers to understand their business and aim to be true partners in promoting their success. This same approach underpins the Thames Valley Education Team Vanessa McCormack Dorothea Dunn Justin Hayward Chris Worsley Regional Director Relationship Director Relationship Director Relationship Manager 07798 581850 07920 531722 07809 493739 07809 493701 Vanessa.mccormack@alliance- Dorothea.dunn@santander.co.uk Justin.hayward@alliance- chris.worlsey@alliance- leicester.co.uk leicester.co.uk leicester.co.uk
  • 66. 66 Banco Santander S.A. and (name of company) advise that this presentation contains representations regarding forecasts and estimates. Said forecasts and estimates are included in several sections of this document and they include, among others, remarks on the development of future business and future returns. Although these forecasts and estimates represent our opinions regarding future business expectations, perhaps certain risks, uncertainties and other relevant factors may lead the earnings to be materially different from what is expected. Included among these factors are (1) the situation of the market, macroeconomic factors, regulatory and government guidelines, (2) variations in domestic and international stock exchanges, exchange rates and interest rates, (3) competitive pressure, (4) technology developments, (5) changes in the financial position and credit standing of our customers, debtors or counterparts. The risk factors and other fundamental factors that we have stated could have an adverse effect on our business and on the performance and earnings described and contained in our past reports, or in those that we shall present in the future, including those filed with regulatory and supervisory entities, including the Securities Exchange Commission of the United States of America. N.B.: The information contained in this publication has not been audited. However, the preparation of the consolidated accounts has been established on the basis of generally accepted accounting principles and criteria.
  • 67. Charitable Status Benefits vs. Costs 9 February 2010 Henry Briggs, Schools partner www.hwca.com
  • 68. Charitable Status Benefits vs. Costs ISC Claims for sector as a whole Make up 83% charitable Effects of 12 years of Hard Labour – More or less charities? – Assisted places scheme replaced Will it now change? www.hwca.com
  • 69. Hopeful Hall Hypothetical example Pupils 200 £000’s Fee Income 1,800 Teachers Costs (1,260) Other expenses (324) Surplus before taxes and bursaries 216 HEAD Mr Faith, only shareholder Co. Ltd by guarantee Site Owned by Co. worth £3m No depreciation Assumption All non bursary fee remissions the same for both www.hwca.com
  • 70. Hopeful Hall 1) Profit from Education Ltd £000’s Surplus 216 Rates (36) Corp. Tax (38) £74k ‘cost of profit’ Net Surplus 142 2) Registered charity Ltd 7% 5% Bursaries Surplus 216 216 ‘cost of charity’ Bursaries (126) (90) Net Surplus 90 126 3) Profit > Charity 52 16 www.hwca.com
  • 71. 4) Endowment to cover £’000’s Either income from Angels Association 40 13 or Capital Endowment 1,300 400 (Estimated yield of 4%) www.hwca.com
  • 72. HOPEFUL HALL EVEN MORE PROFIT FROM EDUCATION Profit Motive Surpluses in sector more like 20% due to - • Tighter control of costs • Economies of scale on administration/ Senior staff salaries • May have less ‘social’ or historic burden compared to charitable competitors Other Advantages – • Ability to raise capital • No governing body! (streamlined decision making) www.hwca.com
  • 73. WHAT ABOUT VAT? Not significantly affected by charitable status (advertising only) Supply of Education outside the scope of VAT For Mr Faith the cost might be c. £40k For all schools, opportunities are on – – Boarding Houses, new builds – Facilities such as sports halls, swimming pools www.hwca.com
  • 74. Charitable Status Benefits vs. Costs Conclusions Should existing charities consider change? Governing document Charitable assets Existing charities on whom change is forced will need to devise scheme with Charity Commission Non Charitable Schools in existence may well keep the status quo Effect on start ups Future shape of sector www.hwca.com
  • 75. Charitable Status Benefits vs. Costs Predictions Growth of ‘For Profit’ Schools in Independent sector Possible outsourcing in maintained sector The Swedish Model? www.hwca.com
  • 76. Legal structures and Independent schools Adrian Pashley senior solicitor Charities and Education team
  • 77. Charitable structures Trust or unincorporated association Company – usually limited by guarantee Royal Charter body Statutory corporation Watch this space! Charitable Incorporated Organisation (CIO)
  • 78. Non-charitable Sole trader Partnership Companies limited by shares – School trading companies Community Interest Company (CIC) – Social Enterprise
  • 79. In more detail…. Trust or unincorporated association - deed/scheme/constitution - Governors are the charity trustees - no separate legal identity - Governors personally liable individually and collectively for all the debts of the school - liability unlimited But… entitled to indemnity from the assets of the trust for all proper actions
  • 80. In more detail…. Company (limited by guarantee) – memorandum and articles – Governors are directors/charity trustees – separate membership (usually Governors) – separate legal entity – liability limited to the level of guarantee (nominal) – Governors remain personally liable for acts in breach of trust/certain criminal offences – update for Companies Act 2006
  • 81. Added Comfort CC and court can relieve a trustee if he/she has ‘acted reasonably, honestly and ought fairly to be excused’ Manage operational risk: - includes choice of structure - adequate insurances with appropriate levels of cover (employer’s liability, professional indemnity, public liability, property, vehicle) - contractual wording - limit liability to asset value - trustee indemnity insurance
  • 82. Trustee indemnity insurance Insurance against claims for breach of trust or duty as trustees including negligence or default in their capacity as directors of a corporate charity NOT – normal third party claims or – pay debts of unincorporated charity But it cannot cover criminal penalties, costs or where governor knew or ought to have known actions not in school’s interests
  • 83. The future? Charitable Incorporated Organisation (CIO) – registered/regulated by Commission only – model constitution – limited liability/corporate body – two-tier (trustees/members) – conversion from CLG – likely to be popular with smaller charities – simpler to administer (?) – when?!
  • 84. Community Interest Companies (CIC) Relatively new form for social enterprise CLS, CLG or PLC CIC Regulator and Regulations ‘Community interest test’ Limited scope for investment – cap on dividends – cap on interest payments on debts/debentures More limited tax advantages
  • 85. Trading subsidiaries Non-primary purpose trading activities – lettings – events Companies limited by shares Directors - at least one non-governor Tax VAT No subsidy - trading agreement
  • 86. Current and future trends Mergers – Ethos and culture – Strategic drivers – Structure – Compatibility of fees and awards – Due diligence – Compatible objects? – Power to merge
  • 87. Current and future trends (cont…) Convert to CIC? Sale to corporate Academies – conversion – lead sponsor Grant-giving trust Partnering & collaboration “Franchising”
  • 88. Adrian Pashley senior solicitor, Charities and Education team New Kings Court, Tollgate, Chandlers Ford, Eastleigh SO53 3LG adrian.pashley@bllaw.co.uk