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Sparking Creativity&
Fostering Innovation
Webinar brought to you by BizLibrary
Webinar Presenters
       Chris Osborn
       Vice President of Marketing
       cosborn@bizlibrary.com



       Jessica Batz
       Marketing Specialist
       jbatz@bizlibrary.com
What we’ll cover today
   • Value of Innovation as Core
     Organizational Value & Competency
   • Innovation Ecosystem
   • Definition of Innovation
   • Types of Innovation
   • Characteristics of Innovative
     Organizations
   • Innovation Competencies
why?
innovate
Every organization - not just
business - needs one core
competence: innovation       .
Peter F. Drucker
1909 - 2005
The way you will thrive in this
environment is by innovating --
  innovating in technologies,
    innovating in strategies,
innovating in business models.

       Samuel J. Palmisano
         CEO IBM (2006)
• Reduced market share
• Lower Market Cap
• Loss of industry
  leadership
50 Most
click logo to see entire list




Innovative
Companies
2011                      • Increased market
                            share
                          • Higher Market Cap
                          • Industry leadership
2
more
more
Innovation Ecosystem
                                      Closing the
                                    Innovation Gap
               Research               Judy Estrin




 Application              Development
Innovation
Ecosystem
•Funding
•Leadership
•Culture
•Education
•Policy
Just as there are basic laws that
 underlie biological ecosystems, there
is a set of core values that must work
   in balance to support innovation:
  questioning, risk taking, openness,
           patience and trust.

              Judy Estrin
      Closing the Innovation Gap
What is “Innovation”?
Innovation is the productive
implementation of
strategic creativity.
Innovation Elements




                         THINKING
             Creative
             Strategic
     Transformational

                  The Seeds of
                   Innovation
                 Elaine Dundon
Evolutionary & Disruptive




               The Innovator’s


MP3               Dilemma
               Clayton Christensen
We will now
discuss in a little
more detail the
struggle for
existence.
Charles Darwin
The Origin of Species
Embrace new things


      Leadership



                                       Collaborative

                                            Right people &
                     Decisive &             Systems
                     forward looking


        Characteristics of
     Innovative Organizations
Innovative
Systems

             • Web site: customer
               communication &
               transactions
             • Logistics: overnight
               delivery made possible
             • Innovation is a core value
Innovative
Model

             •   Assemble your own toy
             •   Personalized
             •   Complete experience
             •   Customers & employees
Failure or
Success?
             What happened to this


                    or
             extremely strong glue?

             How might we use this
             lousy glue we just
             made?
Microsoft
missed
these
boats . . . .
What happened? Unlike other companies,
   Microsoft never developed a true system for
 innovation. Some of my former colleagues argue
   that it actually developed a system to thwart
innovation. Despite having one of the largest and
 best corporate laboratories in the world, and the
    luxury of not one but three chief technology
     officers, the company routinely manages to
   frustrate the efforts of its visionary thinkers.
                      Dick Brass
             VP at Microsoft 1997 – 2004
Microsoft’s Creative Destruction, NY Times, 2/4/2010
I think Microsoft did a lot of
interesting work on the tablet. What
we’ve done is not compete with what
they did. You know, they’re
completely stylus based. What we
said was, if you need a stylus, you’ve
already failed.
                               Steve Jobs
         The iPad: Past Present, Future
        Wall Street Journal, June 7, 2010
Market Cap :
2006 to Q1 2011
Embrace new things


      Leadership



                                       Collaborative

                                            Right people &
                     Decisive &             Systems
                     forward looking


        Characteristics of
     Innovative Organizations
The intuitive mind is a
 sacred gift and the rational
   mind is a faithful servant.
  We have created a society
that honors the servant and
      has forgotten the gift.
               Albert Einstein
Edison’s Five Competencies of
          Innovation
                           • Solution focus
                           • Kaleidoscopic
                             Thinking
                           • Full-Spectrum
                             Engagement
                           • Master-Mind
         Innovate Like       Collaboration
            Edison
        Gelb & Caldicott   • Super-Value
                             Creation
I didn’t fail. I just
 found 1000 ways
not to make a light
                 bulb.
     Thomas Edison
Why?
Why?
 Why?
How might
  we . . .
It is better to have
enough ideas for some
  of them to be wrong,
than to always be right
  by having no ideas at
                      all.
    Dr. Edward De Bono
Creativity

Bloomberg Business Week Survey - May 18, 2010
Creativity?
                  Creativity is the
               discovery of a new
              idea or connection.
6
    Competencies
    for the
    Conceptual Age

• Design
• Story
• Symphony
• Empathy
• Meaning
• Play
•   No lists - mind maps
•   Keep a journal
•   Ignite your curiosity
•   Hang onto every
    idea
Curiosity
        Optimism
    Open to new ideas
      Collaborative
See and make connections
If stupidity got us
    into this mess,
 then why can’t it
        get us out?
        Will Rogers
To view the schedule &
 register for upcoming
  webinars click here
For Additional Info.
www.bizlibrary.com
  888.432.3077


                       Thank
                        you!
Innovation Rut Checklist
•   Agree (!) Statement
•   1 ______ Our products or services have lost their competitive edge.
•   2 ______ We lack consensus on what we would like to see happen within our organization in the next few years.
•   3 ______ We spend more time on discussing the present and the past than we do on looking to the future.
•   4 ______ We spend more time on internal issues than in pleasing our external customers.
•   5 ______ We rarely acknowledge and discuss our weaknesses.
•   6 ______ We rarely invite “outsiders” in to give us another perspective.
•   7 ______ We’ve stopped challenging the “way it’s done around here.”
•   8 ______ Valuable information is being held too tightly and not shared.
•   9 ______ Our planning process is inadequate for today's marketplace.
•   10 ______ We don’t take the time to discuss alternative approaches or options for improvement.
•   11 ______ We think too small when we could be thinking BIG.
•   12 ______ We don’t spend enough time identifying new ideas.
•   13 ______ We don’t spend enough time developing new ideas.
•   14 ______ Great ideas often get blocked in our “system.”
•   15 ______ Most of our ideas are incremental ideas or very small changes in what we are already doing.
•   16 ______ Our decision-making processes are too slow.
•   17 ______ I am unsure how decisions are made.
•   18 ______ Our organization is bureaucratic and has too many layers, rules, and policies.
•   19 ______ Good ideas are often under funded.
•   20 ______ Good ideas are often understaffed.
•   21 ______ People complain that our organization is not very innovative.
•   22 ______ Innovation efforts are not rewarded or recognized.
•   23 ______ Good people are leaving our organization for better opportunities elsewhere.
•   24 ______ There is too much internal competition.
•   25 ______ People aren’t really enjoying their work.
•   Total number of checks = ______

•   Lower Better
•   0 - 8 = Innovative Culture
•   9 - 17 = Could benefit from some changes
•   18 and over = Innovation Rut


    Source: The Seeds of Innovation. Elaine Dundon
Recommended Resources
Books:
The Seeds of Innovation, Elaine Dundon
Closing the Innovation Gap, Judy Estrin
Innovate Like Edison, Michael J. Gelb and Sarah Miller Caldicott
The Innovator’s Dilemma, Clayton M. Christensen
The Innovator’s Guide to Growth, Scott D. Anthony, Mark W. Johnson,
Joseph V.
Sinfield, and Elizabeth J. Altman
Winning Through Innovation, Michael L. Tushman & Charles A. O’Reilly III
A Whole New Mind & Drive, Daniel Pink

E-Learning courses:
Creativity and Innovation in the Workplace Simulation
The Foundations of Creativity and Innovation
Generating Creative and Innovative Ideas
Evaluating Creative and Innovative Ideas
Implementing Creative and Innovative Ideas


Blogs & Articles:
The Innovator’s DNA, Hal Gregerse, Harvard Business Review, December
2009
Three Critical Innovation Lessons from Apple, Scott Antony, Harvard
Business Review, blog May 18, 2010
“You’ve Got to Find What You Love,” Jobs Says, text of Steve Jobs’ Apple

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Sparking Creativity And Fostering Innovation Biz Library Webinar

  • 2. Webinar Presenters Chris Osborn Vice President of Marketing cosborn@bizlibrary.com Jessica Batz Marketing Specialist jbatz@bizlibrary.com
  • 3. What we’ll cover today • Value of Innovation as Core Organizational Value & Competency • Innovation Ecosystem • Definition of Innovation • Types of Innovation • Characteristics of Innovative Organizations • Innovation Competencies
  • 5. Every organization - not just business - needs one core competence: innovation . Peter F. Drucker 1909 - 2005
  • 6. The way you will thrive in this environment is by innovating -- innovating in technologies, innovating in strategies, innovating in business models. Samuel J. Palmisano CEO IBM (2006)
  • 7. • Reduced market share • Lower Market Cap • Loss of industry leadership
  • 8. 50 Most click logo to see entire list Innovative Companies 2011 • Increased market share • Higher Market Cap • Industry leadership
  • 10. Innovation Ecosystem Closing the Innovation Gap Research Judy Estrin Application Development
  • 12. Just as there are basic laws that underlie biological ecosystems, there is a set of core values that must work in balance to support innovation: questioning, risk taking, openness, patience and trust. Judy Estrin Closing the Innovation Gap
  • 14. Innovation is the productive implementation of strategic creativity.
  • 15. Innovation Elements THINKING Creative Strategic Transformational The Seeds of Innovation Elaine Dundon
  • 16. Evolutionary & Disruptive The Innovator’s MP3 Dilemma Clayton Christensen
  • 17. We will now discuss in a little more detail the struggle for existence. Charles Darwin The Origin of Species
  • 18. Embrace new things Leadership Collaborative Right people & Decisive & Systems forward looking Characteristics of Innovative Organizations
  • 19. Innovative Systems • Web site: customer communication & transactions • Logistics: overnight delivery made possible • Innovation is a core value
  • 20. Innovative Model • Assemble your own toy • Personalized • Complete experience • Customers & employees
  • 21. Failure or Success? What happened to this or extremely strong glue? How might we use this lousy glue we just made?
  • 22.
  • 24. What happened? Unlike other companies, Microsoft never developed a true system for innovation. Some of my former colleagues argue that it actually developed a system to thwart innovation. Despite having one of the largest and best corporate laboratories in the world, and the luxury of not one but three chief technology officers, the company routinely manages to frustrate the efforts of its visionary thinkers. Dick Brass VP at Microsoft 1997 – 2004 Microsoft’s Creative Destruction, NY Times, 2/4/2010
  • 25. I think Microsoft did a lot of interesting work on the tablet. What we’ve done is not compete with what they did. You know, they’re completely stylus based. What we said was, if you need a stylus, you’ve already failed. Steve Jobs The iPad: Past Present, Future Wall Street Journal, June 7, 2010
  • 26. Market Cap : 2006 to Q1 2011
  • 27. Embrace new things Leadership Collaborative Right people & Decisive & Systems forward looking Characteristics of Innovative Organizations
  • 28. The intuitive mind is a sacred gift and the rational mind is a faithful servant. We have created a society that honors the servant and has forgotten the gift. Albert Einstein
  • 29. Edison’s Five Competencies of Innovation • Solution focus • Kaleidoscopic Thinking • Full-Spectrum Engagement • Master-Mind Innovate Like Collaboration Edison Gelb & Caldicott • Super-Value Creation
  • 30. I didn’t fail. I just found 1000 ways not to make a light bulb. Thomas Edison
  • 32. How might we . . .
  • 33. It is better to have enough ideas for some of them to be wrong, than to always be right by having no ideas at all. Dr. Edward De Bono
  • 34. Creativity Bloomberg Business Week Survey - May 18, 2010
  • 35. Creativity? Creativity is the discovery of a new idea or connection.
  • 36.
  • 37. 6 Competencies for the Conceptual Age • Design • Story • Symphony • Empathy • Meaning • Play
  • 38. No lists - mind maps • Keep a journal • Ignite your curiosity • Hang onto every idea
  • 39. Curiosity Optimism Open to new ideas Collaborative See and make connections
  • 40. If stupidity got us into this mess, then why can’t it get us out? Will Rogers
  • 41. To view the schedule & register for upcoming webinars click here
  • 42. For Additional Info. www.bizlibrary.com 888.432.3077 Thank you!
  • 43. Innovation Rut Checklist • Agree (!) Statement • 1 ______ Our products or services have lost their competitive edge. • 2 ______ We lack consensus on what we would like to see happen within our organization in the next few years. • 3 ______ We spend more time on discussing the present and the past than we do on looking to the future. • 4 ______ We spend more time on internal issues than in pleasing our external customers. • 5 ______ We rarely acknowledge and discuss our weaknesses. • 6 ______ We rarely invite “outsiders” in to give us another perspective. • 7 ______ We’ve stopped challenging the “way it’s done around here.” • 8 ______ Valuable information is being held too tightly and not shared. • 9 ______ Our planning process is inadequate for today's marketplace. • 10 ______ We don’t take the time to discuss alternative approaches or options for improvement. • 11 ______ We think too small when we could be thinking BIG. • 12 ______ We don’t spend enough time identifying new ideas. • 13 ______ We don’t spend enough time developing new ideas. • 14 ______ Great ideas often get blocked in our “system.” • 15 ______ Most of our ideas are incremental ideas or very small changes in what we are already doing. • 16 ______ Our decision-making processes are too slow. • 17 ______ I am unsure how decisions are made. • 18 ______ Our organization is bureaucratic and has too many layers, rules, and policies. • 19 ______ Good ideas are often under funded. • 20 ______ Good ideas are often understaffed. • 21 ______ People complain that our organization is not very innovative. • 22 ______ Innovation efforts are not rewarded or recognized. • 23 ______ Good people are leaving our organization for better opportunities elsewhere. • 24 ______ There is too much internal competition. • 25 ______ People aren’t really enjoying their work. • Total number of checks = ______ • Lower Better • 0 - 8 = Innovative Culture • 9 - 17 = Could benefit from some changes • 18 and over = Innovation Rut Source: The Seeds of Innovation. Elaine Dundon
  • 44. Recommended Resources Books: The Seeds of Innovation, Elaine Dundon Closing the Innovation Gap, Judy Estrin Innovate Like Edison, Michael J. Gelb and Sarah Miller Caldicott The Innovator’s Dilemma, Clayton M. Christensen The Innovator’s Guide to Growth, Scott D. Anthony, Mark W. Johnson, Joseph V. Sinfield, and Elizabeth J. Altman Winning Through Innovation, Michael L. Tushman & Charles A. O’Reilly III A Whole New Mind & Drive, Daniel Pink E-Learning courses: Creativity and Innovation in the Workplace Simulation The Foundations of Creativity and Innovation Generating Creative and Innovative Ideas Evaluating Creative and Innovative Ideas Implementing Creative and Innovative Ideas Blogs & Articles: The Innovator’s DNA, Hal Gregerse, Harvard Business Review, December 2009 Three Critical Innovation Lessons from Apple, Scott Antony, Harvard Business Review, blog May 18, 2010 “You’ve Got to Find What You Love,” Jobs Says, text of Steve Jobs’ Apple