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The Pattern of the Improvement Kata
                             by Bill Costantino and Mike Rother




© 2012 Costantino & Rother                                        January 2012
Pattern of the Improvement Kata

                             Current Knowledge Threshold


                                         Starting Point
                                         You are here




                                         Problems, wastes and opportunities
                                                 for improvement




© 2012 Costantino & Rother
Pattern of the Improvement Kata
                                      (1) Vision for the customer
                                        (1a) Challenge




                                                                          Challenge    Vision

                                                                           Concrete,    Vague,
                                                                            1-3 year   very long
                                                                             frame       term

                               Before taking action you should understand your
                               organization’s long-term vision for the customer.
                               To provide a tangible objective to focus on, set a specific
                               challenge in the direction of the vision. This challenge
                               often comes from your future-state value stream map or
                               high-level company objectives.
© 2012 Costantino & Rother
Pattern of the Improvement Kata
                             (2) Grasp the Current Condition




                                                               Challenge   Vision



                                    Now take a step back
                                    and grasp the current
                                    condition in
                                    detail, following the
                                    methodical steps of
                                    “Process Analysis.”
© 2012 Costantino & Rother
Pattern of the Improvement Kata
                             (3) Set Next Target Condition




                                                  N                                Challenge   Vision
                                                 TC
                                                   Challenging because
                                                 it’s beyond our Current
                                                  Knowledge Threshold


                                         The purpose of the Process Analysis is to obtain the facts
                                         and data needed to describe the next target condition in
                                         the direction of the challenge. The target condition lies
                                         beyond your current knowledge threshold.
© 2012 Costantino & Rother
Pattern of the Improvement Kata
                                 Unclear territory,
                                 the “Grey Zone”




                             ?            ?       ?
                                              ?          N
                                      ?               ? TC                          Challenge   Vision
                                  ?   ?           ?




                                          You don't know exactly how you are going to get to the
                                          target condition by its specified date. It's a grey zone.



© 2012 Costantino & Rother
Pattern of the Improvement Kata
                               (4) Rapid PDCA Cycles lead
                                    to path of discovery




                                        N                                Challenge   Vision
                                       TC




                                Following the pattern of the Five Toyota Kata Questions,
                                you conduct PDCA cycles as rapid experiments; ideally
                                daily. From each experiment you gain new information
                                and adjust your next step accordingly, to find your way to
                                the target condition within the desired time frame.
                                Note: You only work on obstacles you sequentially find
© 2012 Costantino & Rother
                                are preventing you from reaching the target condition.
Pattern of the Improvement Kata
                              New Current State = Improved Performance
                              Closer to the Challenge / Vision
                              Expanded Knowledge Threshold
                              Increased Skill with Improvement Kata



                                                                  Challenge   Vision




© 2012 Costantino & Rother
Pattern of the Improvement Kata
                                    Successive Target Conditions
                                       toward the Challenge




                                              TC    TC    TC    Challenge    Vision




                                            The entire pattern now repeats as you
                                            strive to achieve your next Target
                                            Condition toward the Challenge.

© 2012 Costantino & Rother
The Pattern of the Improvement Kata




© 2012 Costantino & Rother
We wish you…

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Improvement Kata Overview

  • 1. The Pattern of the Improvement Kata by Bill Costantino and Mike Rother © 2012 Costantino & Rother January 2012
  • 2. Pattern of the Improvement Kata Current Knowledge Threshold Starting Point You are here Problems, wastes and opportunities for improvement © 2012 Costantino & Rother
  • 3. Pattern of the Improvement Kata (1) Vision for the customer (1a) Challenge Challenge Vision Concrete, Vague, 1-3 year very long frame term Before taking action you should understand your organization’s long-term vision for the customer. To provide a tangible objective to focus on, set a specific challenge in the direction of the vision. This challenge often comes from your future-state value stream map or high-level company objectives. © 2012 Costantino & Rother
  • 4. Pattern of the Improvement Kata (2) Grasp the Current Condition Challenge Vision Now take a step back and grasp the current condition in detail, following the methodical steps of “Process Analysis.” © 2012 Costantino & Rother
  • 5. Pattern of the Improvement Kata (3) Set Next Target Condition N Challenge Vision TC Challenging because it’s beyond our Current Knowledge Threshold The purpose of the Process Analysis is to obtain the facts and data needed to describe the next target condition in the direction of the challenge. The target condition lies beyond your current knowledge threshold. © 2012 Costantino & Rother
  • 6. Pattern of the Improvement Kata Unclear territory, the “Grey Zone” ? ? ? ? N ? ? TC Challenge Vision ? ? ? You don't know exactly how you are going to get to the target condition by its specified date. It's a grey zone. © 2012 Costantino & Rother
  • 7. Pattern of the Improvement Kata (4) Rapid PDCA Cycles lead to path of discovery N Challenge Vision TC Following the pattern of the Five Toyota Kata Questions, you conduct PDCA cycles as rapid experiments; ideally daily. From each experiment you gain new information and adjust your next step accordingly, to find your way to the target condition within the desired time frame. Note: You only work on obstacles you sequentially find © 2012 Costantino & Rother are preventing you from reaching the target condition.
  • 8. Pattern of the Improvement Kata  New Current State = Improved Performance  Closer to the Challenge / Vision  Expanded Knowledge Threshold  Increased Skill with Improvement Kata Challenge Vision © 2012 Costantino & Rother
  • 9. Pattern of the Improvement Kata Successive Target Conditions toward the Challenge TC TC TC Challenge Vision The entire pattern now repeats as you strive to achieve your next Target Condition toward the Challenge. © 2012 Costantino & Rother
  • 10. The Pattern of the Improvement Kata © 2012 Costantino & Rother