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Multi-Generational
     Workforce
Beth Miller, Executive Velocity
Agenda

The Generations

Tailoring Management

Team Impact

   @SrExecAdvisor @shrmatl
Generations in the Workplace
                                                                    (in millions)




Gen Y or Millenials (1980-2000)
                                                                         80
             Gen X (1965-1979)
                                                         55
      Baby Boomers (1946-1964)
                                         1                          77
           Traditionalists (<1946)

                                     0
                                             20
                                                  40
                                                        60
                                                               80



                                                       @SrExecAdvisor @shrmatl
Key Points in History




What influenced the
generations?



                      @SrExecAdvisor @shrmatl
Historical Events


      Traditionalist- Great Depression, WWII, FDR

Boomers- civil rights, Vietnam War, space travel, television

               Gen Xers - Berlin Wall, AIDS, Desert Storm, MTV

   Gen Yers - internet, school violence, Clinton affair, 9/11


                                                   @SrExecAdvisor @shrmatl
What events have
contributed to your
filters as a leader?

How could they
impact your
leadership style?
                           Leadership



                    @SrExecAdvisor @shrmatl
Generational Preferences



    Performance Management
Communications Leadership Styles
            Work Schedule
Recognition      Values and Purpose

      Learning Styles



                   @SrExecAdvisor @shrmatl
What assumptions
may you make about
specific generations
that could lead to
team conflict?

                       Leadership



                @SrExecAdvisor @shrmatl
Individuals vs.
Generational
Preferences




                  @SrExecAdvisor @shrmatl
Tailoring Your Management




                   Communications
                   Performance Management
                   Recognition
                   Rewards




                                  @SrExecAdvisor @shrmatl
Common Areas of Conflict


                              Choosing when and where to work

                          Communication among team members

                                      Planning and scheduling

                              Accessing   information and learning
Harvard Business Review



                                                   @SrExecAdvisor @shrmatl
… the Generations to Increase Team Performance




                                       @SrExecAdvisor @shrmatl
Finding
Connections, Similarities


    Pairing different generations to explore similarities




                                    @SrExecAdvisor @shrmatl
Valuing Diversity



Exploration scenario: Designed to explore communication and technology preferences




                                                               @SrExecAdvisor @shrmatl
Bridge Gaps



              Create mentor pairs




              @SrExecAdvisor @shrmatl
Identify Best Practices



           Success stories within organization




                          @SrExecAdvisor @shrmatl
Key Ideas
» Generations are groups, not individuals

» All generations need attention

» Generations can learn from each other




                                            @SrExecAdvisor @shrmatl
Resources

Unlocking Generational Codes
Anna Liotta

Generations Inc: From Boomers to
Linksters- Managing the Friction
Between Generations at Work
Megan Johnson and Larry Johnson

Generation Blend: Managing Across the
Technology Age Gap
Rob Salkowitz

Harvard Business Review Blog - various
articles by Tammy Erickson

                     @SrExecAdvisor @shrmatl
Beth Miller
beth.miller@executive-velocity.com
404.451.3726         @SrExecAdvisor @shrmatl

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Multi generational workforce new

Editor's Notes

  1. What implications…developing leaders. How to get Gen Yers up to speed quickly?
  2. Discuss the key points in history that influenced each groupHistorical vs personal events
  3. Notes: Pass out Generational Preferences Handout
  4. Assessments
  5. Notes/Handout: This requires a group with at least two generations represented. Create pairs of employees from two different generations. Have individuals review the generational preferences that represent their generation and determine whether they agree or not with the general statements.
  6. Notes/Handout: This is delivered to a group of no more than 15. Ask them to answer these questions individually and not share with others in the group. Then split into groups by generation and ask the group to discuss their individual preferences. You are invited to join a new team because of your expertise. You are introduced to your team members and then asked by the team leader to draft the notes of the meeting.  How would you draft the notes? What would you plan on doing with the notes after the meeting?
  7. Notes: Pairs comprise representatives from two different generations. Then identify one preference that each person can mentor the other in to strengthen the individual as well as team. Identify a project. -technology is an area that Gen X’ers and Y’ers can mentor the older generations-communication is an area that Boomers can mentor younger generations
  8. Notes: Look for success stories in your organization where the multi generations work effectively by leveraging their differences.
  9. I’ll be around the rest of the day