This document discusses customizing and extending Oracle Fusion Applications. It begins with an overview of the Fusion Applications architecture and how it addresses challenges with customizing enterprise applications. It then covers topics like using custom attributes and the SOA suite to customize applications in a non-intrusive way, integrating Fusion Applications with legacy and external systems, and building new business processes leveraging the Fusion platform.

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2. Oracle Fusion Applications:
Customizing & Extending
Business Processes
Rajesh Raheja
Twitter: @RahejaRajesh
Senior Director, Product Management
Oracle Fusion Middleware Business Integration
Ravi Sankaran
Twitter: @RaviSankaran
Senior Director, Integration Architecture
Oracle Fusion Middleware Business Integration
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CON8439

3. Safe Harbor Statement
The following is intended to outline our general product direction. It is intended
for information purposes only, and may not be incorporated into any contract.
It is not a commitment to deliver any material, code, or functionality, and should
not be relied upon in making purchasing decisions. The development, release,
and timing of any features or functionality described for Oracle’s products
remains at the sole discretion of Oracle.
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4. Program Agenda
 Fusion Applications Architecture
 Customizing & Extending Fusion Applications using SOA
Suite
 Extending functionality using Custom Attributes
 Integrating with legacy / on-premises / external applications
 Building new Business Processes
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5. Customizing a COTS
Application - Challenges
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6. Intrusive Customizations in Enterprise
Applications Limit the Ability to Innovate
• Customer added attributes are not natively available outside the applications
• Lack of modularization limits the ability to extend the applications
• Processing logic embedded in Application Code
• Business Rules hardwired and interwoven in the applications
• Customizations are not upgrade safe
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7. Fusion Applications
Architecture
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8. View / Controller
Model
Data
Services Layer
ADF Faces Components
Portal – WebCenter
Applcore
Data control
JSR227
Web
Services
Microsoft
Desktop applications
Reporting
Business
Activity
Monitoring
Rules
Engine
facts
Tools / Java Layer
Java Server Faces
ADF BC
Fusion
Schema
Services
Human Workflow
Service
BPEL Process
Assign
Task
results
ESS
Task
Complete
Analytics / Monitoring
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Policy evaluation
Orchestration
Human interaction
Scheduling

9. Extending functionality using
Custom Attributes
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10. View / Controller
Model
Data
Services Layer
ADF Faces Components
Portal – WebCenter
Applcore
Data control
JSR227
Web
Services
Microsoft
Desktop applications
Reporting
Business
Activity
Monitoring
Rules
Engine
facts
Tools / Java Layer
Java Server Faces
ADF BC
Fusion
Schema
Services
Human Workflow
Service
BPEL Process
Assign
Task
results
ESS
Task
Complete
Analytics / Monitoring
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Policy evaluation
Orchestration
Human interaction
Scheduling

11. Adding Custom Attributes to Fusion Applications
 Custom Attributes allow customers to extend out-of-the-box business
entities with additional attributes
 Simple, browser-based, metadata-driven extensibility
– Stored in common metadata store ( MDS )
– Insulates users from updates and patches
– No programming needed
 Custom Attributes used throughout Oracle Stack
– UI Pages
– Oracle Business Rules, BPEL / Mediator / BPM Composites
– SOA Integrations
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12. Customizing Applications using CRM Composer
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13. Adding Custom Attribute – Creating Segment
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14. Deploying Flexfield
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15. Discovering Flex Field in OER
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16. Discovering Flex Field via Service Catalog
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17. Exposing Custom Attributes in Web Services
Services reflect flexfield setup after deployment
Expense.xsd (Application XSD)
<xsd:import schemaLocation="flex/expense/ExpenseDFF.xsd"
namespace="http://xmlns.oracle.com/apps/financials/expenses/ent
ry/shared/flex/dff/"/>
ExpenseDFF.xsd (DFF Global Segment XSD)
<xsd:include
<xsd:include
<xsd:include
<xsd:include
schemaLocation="ExpenseDffAirfare.xsd"/>
schemaLocation="ExpenseDffacc_code.xsd"/>
schemaLocation="ExpenseDffEntertainment.xsd"/>
schemaLocation="ExpenseDfftravel_code.xsd"/>
ExpenseDFFAirfare.xsd (DFF Context XSD)
<xsd:extension base="ExpenseDff">
<xsd:sequence>
<xsd:element name="_First__Class" type="xsd:string"
minOccurs="0" nillable="true"/>
<xsd:element name="_First__Class_Display" type="xsd:string"
minOccurs="0" nillable="true"/>
</xsd:sequence>
</xsd:extension>
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18. Availability of custom attributes in BPEL Editor
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19. Availability of custom attributes in Web Mapper
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20. Availability of new attributes in Decision service
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21. Integrating with legacy /
premises / external
applications
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22. Inbound: Invoking Fusion Applications Web
Service
 Standards Compliant Web Services
– SOAP 1.1, WSDL 1.1, WS-Security 1.1, SSL, WS-Addressing, REST
– Authentication via WS-Security Username token or SAML*
– Message Protection via SSL or WS-Security 1.1 encryption
 Synchronous or Asynchronous Request-Reply Patterns
– Asynchronous recommended for long running to avoid time outs
– Asynchronous callback correlation done using WS-Addressing
 Supports extensible attributes (flex fields)
* SAML support available in On-Premise mode
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23. Search Web Services in the Repository
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24. Integrations with external applications– Use Cases
 Order Capture data to be available in Order Management applications
 Reference data changes to be notified to in-house spoke applications
 Sending Order / Marketing fulfillment requests to Service Providers
 Consuming Tax computation service
 Integrating with Electronic document signing service
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25. CRM Object Workflow Outbound Message
Via On-Premise Intermediary Service
•Real-time notification of Business Object triggered events
•Sends Business Object SDO to pre-registered URL
(intermediary WS)
Oracle Public Cloud
Cloud
Applications
On Premise
Applications
2. Invoke on-premise
or any other cloud services
Web Service
Endpoint
On-Premise
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Fusion CRM
1. SOAP call to
on-premise URL
3. Callbacks via
Business Object web services
Object Workflow
Outbound Message
Account
Opportunity
Campaign

26. CRM Object Workflow Outbound Message
Via Cloud Intermediary Service
Oracle Public Cloud
Cloud
Applications
Invoke on-premise
or any other cloud
services
SOAP call to URL (OPC Java Service)
Fusion CRM
On Premise
Applications
On-Premise
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Java
Service
Object Workflow
Outbound Message
Account
Opportunity
Campaign

27. CRM Composer Object Workflow
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28. CRM Object Workflow Outbound Message
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29. SCM Distributed Order Orchestration
Cloud to any WS via Pre-Defined WS Intermediary
•Real-time Request-Reply style integration triggered by the SCM DOO application
•Invokes a pre-registered SCM DOO specific web service to receive fulfillment status updates
Oracle Public Cloud
Cloud
Applications
Invoke on-premise
or any other cloud
services
On Premise
Applications
Java
Service
Web Service
Endpoint
On-Premise
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SOAP call to URL (OPC Java Service or On-Premise)
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Callbacks via
Business Object web services
Fusion SCM
External Integration
Layer (EIL)
Fulfillment

30. FA Event Notifications Key Functionality

Ability for customers to browse and subscribe to FA Events via browser based
interface.

Event Payloads to be self contained/full fidelity business documents.

Subscriptions can be constrained via Filters

Actions supported for each event subscription :

Basic: Directly Invoke Customer WebService conforming to ORCL Interface

Advanced: Transform + Invoke Any Customer Webservices, Enqueue to Oracle Messaging
Service (OMS),Oracle Notification Service (ONS), Invoke Rest Services [Supported in Phases]

Modeled by customers via web interface – no coding required.

Support for standard security protection mechanisms (using OWSM)

QoS : At least once (with unique id for reconcilation), Automatic retries on
failures, MT ready
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31. Notification of FA Events to EBusiness Suite Application
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32. Collaboration Messaging Framework
 Overview
Single canonical web
service pipeline
Collaboration
Messaging
Framework
PROCUREMENT
FINANCIALS
CRM - ORDER
CAPTURE
SUPPLY CHAIN
MANAGEMENT
Event and
Service
interface to
applications
On-boarding
Pre-processing
Customization
Transformation
•Partner on-boarding Service
•Message Delivery Service
Access to partners
on other B2B
networks or VANs
SOA B2B
B2B Service Provider
Protocol
Support
Delivery
Delivery
Routing
Error
Handling
and
Logging
Oracle Supplier
Network
On-Premise B2B
(Legacy)
Web
Services,
HTTP,
FTP, SMTP
Other B2B Networks
Trading Partner
Trading Partner
Trading Partner
Trading Partner
Trading Partner
Trading Partner
Trading Partner
X12,
EDIFACT,
RosettaNet,
OAGIS
 Pre-seed SOA B2B for Service Provider implementations – users do not need to access SOA B2B UIs
for configuration or management activities
 User interacts with Fusion Applications (Collaboration Messaging Framework), Trading Partners interact
with Service Provider
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33. Building New
Business Processes
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34. Building New Business Processes – Use Cases
 Customer specific Business Processes involving process integration
 Employee on-boarding, pre-boarding
 Marketing Campaign fulfillment, Response processing
 Complex Integrations involving data enrichment, validation,
transformation & decision making
 B2B integrations with Trading Partners, B2B Service Providers
 Custom Business Processes for bulk processing
 User Provisioning
 Delinquent purchase orders processing
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35. Typical Custom Orchestration Process
BPEL based orchestration process leveraging internal, external, HWF & decision services
Order Orchestration
Composite
Shopping
Portal ADF
UI
New
Order
Event
Mediator
Get Customer
BPEL
Shipment
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Authorize Credit
Mediator
Check
Inventory
Fulfill Order
ADF BC (SDO)
Order Data
Store Front
service (ADF)
Approve Order
Human Workflow &
Approvals
USPS Service
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SDO
Get Order
Worklist
Fedex Service
Order Processor
Entity variable
Credit Service
(Java)
Internal
Service
Partner Service
Update Status
SDO

36. Integrating with Human Workflow
Enables the inclusion of human tasks in an orchestrated process
1
Human
BPEL Task
2
Task Manager
(workflow
service)
Assign Task
Complete
Task
Human
Workflow
WSDL
View and
update
task
Approval Management
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Worklist
application
ADF application
with Worklist

37. Advanced Work and Approval Routing
• Complex multi-level approvals
• Rules-based Assignment
• Approval Groups based Routing
• Search based on Supervisory, Job
Level or Position Hierarchies defined
within Applications
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38. Creating Business Rules
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39. Key Takeaways
Fusion Applications
 Reduces customization complexities with integration-friendly SOA
platform
 Delivers business agility by providing support for building new as well as
extending business processes
 Lowers the integration TCO by enabling non-intrusive and upgrade safe
application processing logic, business rules and customizations
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40. Q&A
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