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Paul Bechtel


                                                                                       Mrs. Corbett


                                                                                           11/11/11


                                                                                                  4th


                                       Senior Project Paper


       When computers were first invented it was unthinkable that they would ever come into

widespread use. They were enormous, loud, temperamental, extremely expensive, and on top of

all this, totally unnecessary in the life of a typical person. These issues made it obvious to anyone

paying attention that computers would forever be relegated to the scientific and mathematical

worlds, totally cut off from the mainstream consumer, but, as the technology was slowly

upgraded, people started seeing more and more computers, first in military installations, then in

government buildings, and even in their own offices. As in any new economic field, many

companies began to stake out claims in the rapidly developing computer industry. One of these

early adopters was a programming company that worked with the giant of the time, IBM, to

make one of the first commonly seen desktop computers, this company was called Microsoft,

and its impact on the world of computers has become legendary.


       In the beginning, Microsoft was a dream shared by two childhood friends, Bill Gates and

Paul Allen. They had been united by a love of computers and computer programming for many

years, and in 1975, they got a chance to put this passion into effect. They read about a new

computer design coming onto the market known as a microcomputer. After looking at the

device’s specifications and design they realized something, they could improve it. The
microcomputer had a massive flaw, it couldn’t read any programs made in the BASIC

programming language, this language was one of the top three most used programming formats

at the time, and if the microcomputer didn’t support it then it could easily fail when released on

the market. Both Gates and Allen were intimately familiar with this style of programming, it was

designed specifically to be usable by new programmers and youths, so they had spent quite a bit

of time working with it. With this knowledge in hand the pair realized that could develop a

program, known as an interpreter, which would allow the microcomputer to run programs in the

BASIC format. Gates quickly made contact with the company that fronted the microcomputer,

MITS, and stated that he could make an interpreter for them. MITS accepted the offer, and when

given a demonstration of the program observed that it worked perfectly with the device it was

running on. MITS agreed to distribute the program and pay them a portion of the profit, with this

sudden victory Gates and Allen saw that they could become players in this burgeoning field, and

on April fourth, 1975 Microsoft was officially founded with Gates as the head.


       Over the next few years the pair worked steadily at gaining capital for their fledgling

company, they quickly garnered a reputation for being excellent programmers and cunning

businessmen, and in only two years became an international presence, gaining an office in Japan

thanks to a deal with the Japanese magazine ASCII. In the year 1980 Microsoft began to make its

first major appearance in the computing industry, after five years of testing they released their

first two operating systems, Xenix, a polished version of the system Unix, and their crown jewel,

DOS, or, Disk Operating System. DOS was originally the brainchild of a programming group

known as Seattle Computer Products, a small firm that was ailing at the time, seeing the potential

in DOS, it was quickly purchased by Microsoft and retrofitted to work as the premier operating

system for industry giant IBM’s first personal computer. The computer and its operating system
were a smash hit, and many firms began to purchase their software exclusively from Microsoft,

catapulting it to the head of the programming pack.


       Shortly after their newfound power was cemented the company lost its second-in-

command, Paul Allen, who resigned due to the onset of cancer. Gates marched ahead without his

long time partner and continued to oversee Microsoft’s rise to dominance. In this time, more

specifically the year 1984, the first iteration of the now famous Microsoft Windows operating

system was released as an add-on to DOS. This gave the users of DOS a graphical representation

of what was happening, rather than just endless lines of code, thus making programming that

much easier to comprehend.


        Two years later Microsoft became a publically traded company on the stock market,

earning Microsoft billions of dollars within days. This newfound wealth, coupled with

Microsoft’s recent partnership with hardware giant IBM, resulted in an investigation by the U.S.

government. The two industry heads were suspected of combining their power to crush any new

market development, a serious crime by anyone’s standards. Though the investigation failed to

bring charges before either of the corporations it heralded the start of a long chain of federal

studies into Microsoft’s business practices. While and IBM and Microsoft were battling their

respective legal threats, they were also busy innovating their respective computing fields.

Microsoft released the fruit of their shared labor, a state-of-the-art operating system to replace

the aging DOS. This new framework, known as OS/2, was to be installed in computers while

they were still being assembled, a process which IBM greatly hastened, but, unbeknownst to

IBM, soon after Microsoft witnessed the successful launch of the OS/2 software they

immediately went to work on something better. Using knowledge and features gained from their

painstaking development of OS/2, Microsoft engineers were hard at work creating the next big
thing, a 32-bit operating system known as Microsoft Windows NT. This new operating system

had many improvements over OS/2, including several groundbreaking methods of handling

multiple programs that Microsoft had kept secret from its partner. Upon hearing word of the

new, Microsoft only operating system, IBM immediately broke its partnership with the software

giant. Microsoft was unfazed by the loss of its closest ally, and launched the system as planned

soon after. It became a critical success, in part due to the inclusion of the newly updated

Microsoft Word and Microsoft Excel programs, two pieces of software that quickly became

invaluable to office workers around the globe.


       In 1995, Microsoft released one of their most famous operating systems to date,

Windows 95. This system, with its streamlined multitasking, groundbreaking start bar, and

innovative internet browsing program, Windows Explorer, can be seen as the seed of most

operating systems used today, and, if asked to look at it, it is likely the only old operating system

widely recognizable by the average computer user. The funds garnered by this extremely

lucrative bit of programming were enough to allow Gates, in partnership with NBC, to create a

new television station, MSNBC. S Microsoft’s legal troubles were still chasing them during this

time, and in the year 2000 Microsoft was referred to as an abusive monopoly by no less than the

U.S. Supreme Court, this same year brought more startling news, in the form of Bill Gates

stepping down as CEO of Microsoft, and giving his position to childhood friend Steve Ballmer.

Despite the decrease in pay grade, Gates continued to be active in Microsoft, giving himself the

position of Chief Software Architect. Further legal issues were raised overseas in the year 2004,

resulting in Microsoft having to pay $612 million dollars to the European Union due to an Anti-

Trust Investigation, later that same year Microsoft made the money back with the release of its
first gaming console, the Xbox, which, when introduced, was “on course to overtake that lead

consoles” (Taylor) and an even newer version of the Windows operating systems, Windows XP.


       The next release of the Windows series was perhaps its greatest blunder in recent

memory, Windows Vista, as the system was called when not being referred to as “a disaster”

(Levy) or other such titles, was practically unusable upon release, due to a perfect storm of bugs,

bad design, and what “the biggest criticisms point at, performance” (Arar and McCracken). A

wave of hype preceded it’s release, reviewers calling it ”sleek” and “sexy” but despite this and

the unprecedented number of patches released to smooth out Vista’s poor performance, many

long-time Windows users were driven from the company and into the welcoming arms of Apple,

Windows’ main competitor, due to the “public-relations disaster” (Lyons) that was the Vista

release. The most recent incarnation of the Windows series, Windows 7, was released much

faster, that most of its predecessors, only two years after Vista the 7 “Pre-beta” (Arar) code was

released, due to the fact that it was not so much a completely new operating system as much as it

was a fully cleaned and polished version of Windows Vista. Windows 7 has so far shown itself

to be a reliable platform for most users, even being referred to as a “smash hit” (Lyons) and as

being “secure, stable, and speedy” (Reach and Calloway), but it barely put a dent in the number

of Apple users that were created by their bad experiences with 7’s first iteration.


       Today, Microsoft faces stiff competition from two major competitors, Apple and Google.

Apple has consistently dominated the handheld gadget market, its Ipod and Iphone decimating

Microsoft’s Zune and Microsoft Phone in any sales category imaginable. Along with its

stranglehold on the gadget market, Apple has been making increasingly bold forays into

Microsoft’s home turf, the PC business. Apple’s various Mac computers are increasingly

common, on-the-go users valuing them for their lightness and portability. Meanwhile the search
giant Google has proved itself to have almost total power over any kind of online marketplace,

making it one of the few young companies that has slowed Microsoft’s “aggressive”

(Kolakowski) approach to the online marketplace. Its state-of-the-art searching system makes it

one of, if not the, most popular site available on the internet, and its internet browser, Google

Chrome, has shown up Microsoft’s aging Windows Explorer since its release. Despite these

threats and many more, Microsoft continues to stand tall in the computing industry, a founding

giant of the modern age. As one of the only constants in the constant turmoil that is modern

electronics, Microsoft is a brand that has proven its worth many times over, and is not likely to

leave the public eye anytime soon.




                                            Works Cited
Arar, Yardena. “Microsoft Sets the Stage for Windows 7.” PC World 1 Dec. 2008: 16-18. Academic Search

        Complete. Web. 17 Nov. 2011. <http://web.ebscohost.com/ehost/

        detail?vid=8&hid=21&sid=64317119-a4d2-4df4-bd14-

        b86546da6a83%40sessionmgr104&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#db=a9h&AN=3

        5200130>.


Arar, Yardena, and Harry McCracken. “First Look: Microsoft’s Big Vista Fix.” PC World 1 Jan. 2009: 80-88.

        Academic Search Complete. Web. 17 Nov. 2011. <http://web.ebscohost.com/ehost/

        detail?vid=7&hid=10&sid=64317119-a4d2-4df4-bd14-

        b86546da6a83%40sessionmgr104&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#db=a9h&AN=3

        5642867>.


Calloway, Jim, and Catherine Reach. “The Wonders of Windows 7.” Law Practice: The Business of

        Practicing Law Mar. 2011: 46-47. Academic Search Complete. Web. 17 Nov. 2011.

        <http://web.ebscohost.com/ehost/detail?vid=18&hid=107&sid=64317119-a4d2-4df4-bd14-

        b86546da6a83%40sessionmgr104&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#db=a9h&AN>.


Fallows, James. “Microsoft Reboots.” Atlantic Monthly Dec. 2006: 168-171. Academic Search Complete.

        Web. 17 Nov. 2011. <http://web.ebscohost.com/ehost/detail?vid=12&hid=21&sid=64317119-

        a4d2-4df4-bd14-

        b86546da6a83%40sessionmgr104&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#db=a9h&AN=2

        3243150>.
Kolakowski, Nicholas. “The Microsoft-Google Cloud Battle gets Vicious.” eWeek 6 June 2011: 12-13.

       Academic Search Complete. Web. 17 Nov. 2011. <http://web.ebscohost.com/ehost/

       detail?vid=14&hid=110&sid=64317119-a4d2-4df4-bd14-

       b86546da6a83%40sessionmgr104&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#db=a9h&AN=6

       1775300>.


Levy, Steven. “Microsoft After Gates. (And Bill After Microsoft).” Newsweek 30 June 2008: 40-43.

       Academic Search Complete. Web. 17 Nov. 2011. <http://web.ebscohost.com/ehost/

       detail?vid=4&hid=25&sid=64317119-a4d2-4df4-bd14-

       b86546da6a83%40sessionmgr104&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#db=a9h&AN=3

       281>.


Lyons, Daniel. “A Gloomy Vista For Microsoft.” Newsweek 29 Sept. 2008: 19-19. Academic Search

       Complete. Web. 17 Nov. 2011. <http://web.ebscohost.com/ehost/

       detail?vid=6&hid=106&sid=64317119-a4d2-4df4-bd14-

       b86546da6a83%40sessionmgr104&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#db=a9h&AN=3

       4476888>.


- - -. “Microsoft’s Unsung Success.” Newsweek 12 Apr. 2010: 22-22. Academic Search Complete. Web. 17

       Nov. 2011. <http://web.ebscohost.com/ehost/detail?vid=3&hid=25&sid=64317119-a4d2-4df4-

       bd14-

       b86546da6a83%40sessionmgr104&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#db=a9h&AN=4

       8983374>.
Rivlin, Gary. “The problem with microsoft.” Fortune 17 Oct. 2011: 25-52. Academic Search Complete.

       Web. 17 Oct. 2011. <http://web.ebscohost.com/ehost/detail?vid=17&hid=13&sid=d6d4bd0e-

       9745-43a2-897c-

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       754668>.


Taylor, Chris. “IS MICROSOFT A SLOWPOKE?” Time 10 May 2004: 52-54. Academic Search Complete.

       Web. 17 Nov. 2011. <http://web.ebscohost.com/ehost/detail?sid=64317119-a4d2-4df4-bd14-

       b86546da6a83%40sessionmgr104&vid=19&hid=18&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3

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Microsoft's Rise to Computing Dominance Through Innovative Operating Systems

  • 1. Paul Bechtel Mrs. Corbett 11/11/11 4th Senior Project Paper When computers were first invented it was unthinkable that they would ever come into widespread use. They were enormous, loud, temperamental, extremely expensive, and on top of all this, totally unnecessary in the life of a typical person. These issues made it obvious to anyone paying attention that computers would forever be relegated to the scientific and mathematical worlds, totally cut off from the mainstream consumer, but, as the technology was slowly upgraded, people started seeing more and more computers, first in military installations, then in government buildings, and even in their own offices. As in any new economic field, many companies began to stake out claims in the rapidly developing computer industry. One of these early adopters was a programming company that worked with the giant of the time, IBM, to make one of the first commonly seen desktop computers, this company was called Microsoft, and its impact on the world of computers has become legendary. In the beginning, Microsoft was a dream shared by two childhood friends, Bill Gates and Paul Allen. They had been united by a love of computers and computer programming for many years, and in 1975, they got a chance to put this passion into effect. They read about a new computer design coming onto the market known as a microcomputer. After looking at the device’s specifications and design they realized something, they could improve it. The
  • 2. microcomputer had a massive flaw, it couldn’t read any programs made in the BASIC programming language, this language was one of the top three most used programming formats at the time, and if the microcomputer didn’t support it then it could easily fail when released on the market. Both Gates and Allen were intimately familiar with this style of programming, it was designed specifically to be usable by new programmers and youths, so they had spent quite a bit of time working with it. With this knowledge in hand the pair realized that could develop a program, known as an interpreter, which would allow the microcomputer to run programs in the BASIC format. Gates quickly made contact with the company that fronted the microcomputer, MITS, and stated that he could make an interpreter for them. MITS accepted the offer, and when given a demonstration of the program observed that it worked perfectly with the device it was running on. MITS agreed to distribute the program and pay them a portion of the profit, with this sudden victory Gates and Allen saw that they could become players in this burgeoning field, and on April fourth, 1975 Microsoft was officially founded with Gates as the head. Over the next few years the pair worked steadily at gaining capital for their fledgling company, they quickly garnered a reputation for being excellent programmers and cunning businessmen, and in only two years became an international presence, gaining an office in Japan thanks to a deal with the Japanese magazine ASCII. In the year 1980 Microsoft began to make its first major appearance in the computing industry, after five years of testing they released their first two operating systems, Xenix, a polished version of the system Unix, and their crown jewel, DOS, or, Disk Operating System. DOS was originally the brainchild of a programming group known as Seattle Computer Products, a small firm that was ailing at the time, seeing the potential in DOS, it was quickly purchased by Microsoft and retrofitted to work as the premier operating system for industry giant IBM’s first personal computer. The computer and its operating system
  • 3. were a smash hit, and many firms began to purchase their software exclusively from Microsoft, catapulting it to the head of the programming pack. Shortly after their newfound power was cemented the company lost its second-in- command, Paul Allen, who resigned due to the onset of cancer. Gates marched ahead without his long time partner and continued to oversee Microsoft’s rise to dominance. In this time, more specifically the year 1984, the first iteration of the now famous Microsoft Windows operating system was released as an add-on to DOS. This gave the users of DOS a graphical representation of what was happening, rather than just endless lines of code, thus making programming that much easier to comprehend. Two years later Microsoft became a publically traded company on the stock market, earning Microsoft billions of dollars within days. This newfound wealth, coupled with Microsoft’s recent partnership with hardware giant IBM, resulted in an investigation by the U.S. government. The two industry heads were suspected of combining their power to crush any new market development, a serious crime by anyone’s standards. Though the investigation failed to bring charges before either of the corporations it heralded the start of a long chain of federal studies into Microsoft’s business practices. While and IBM and Microsoft were battling their respective legal threats, they were also busy innovating their respective computing fields. Microsoft released the fruit of their shared labor, a state-of-the-art operating system to replace the aging DOS. This new framework, known as OS/2, was to be installed in computers while they were still being assembled, a process which IBM greatly hastened, but, unbeknownst to IBM, soon after Microsoft witnessed the successful launch of the OS/2 software they immediately went to work on something better. Using knowledge and features gained from their painstaking development of OS/2, Microsoft engineers were hard at work creating the next big
  • 4. thing, a 32-bit operating system known as Microsoft Windows NT. This new operating system had many improvements over OS/2, including several groundbreaking methods of handling multiple programs that Microsoft had kept secret from its partner. Upon hearing word of the new, Microsoft only operating system, IBM immediately broke its partnership with the software giant. Microsoft was unfazed by the loss of its closest ally, and launched the system as planned soon after. It became a critical success, in part due to the inclusion of the newly updated Microsoft Word and Microsoft Excel programs, two pieces of software that quickly became invaluable to office workers around the globe. In 1995, Microsoft released one of their most famous operating systems to date, Windows 95. This system, with its streamlined multitasking, groundbreaking start bar, and innovative internet browsing program, Windows Explorer, can be seen as the seed of most operating systems used today, and, if asked to look at it, it is likely the only old operating system widely recognizable by the average computer user. The funds garnered by this extremely lucrative bit of programming were enough to allow Gates, in partnership with NBC, to create a new television station, MSNBC. S Microsoft’s legal troubles were still chasing them during this time, and in the year 2000 Microsoft was referred to as an abusive monopoly by no less than the U.S. Supreme Court, this same year brought more startling news, in the form of Bill Gates stepping down as CEO of Microsoft, and giving his position to childhood friend Steve Ballmer. Despite the decrease in pay grade, Gates continued to be active in Microsoft, giving himself the position of Chief Software Architect. Further legal issues were raised overseas in the year 2004, resulting in Microsoft having to pay $612 million dollars to the European Union due to an Anti- Trust Investigation, later that same year Microsoft made the money back with the release of its
  • 5. first gaming console, the Xbox, which, when introduced, was “on course to overtake that lead consoles” (Taylor) and an even newer version of the Windows operating systems, Windows XP. The next release of the Windows series was perhaps its greatest blunder in recent memory, Windows Vista, as the system was called when not being referred to as “a disaster” (Levy) or other such titles, was practically unusable upon release, due to a perfect storm of bugs, bad design, and what “the biggest criticisms point at, performance” (Arar and McCracken). A wave of hype preceded it’s release, reviewers calling it ”sleek” and “sexy” but despite this and the unprecedented number of patches released to smooth out Vista’s poor performance, many long-time Windows users were driven from the company and into the welcoming arms of Apple, Windows’ main competitor, due to the “public-relations disaster” (Lyons) that was the Vista release. The most recent incarnation of the Windows series, Windows 7, was released much faster, that most of its predecessors, only two years after Vista the 7 “Pre-beta” (Arar) code was released, due to the fact that it was not so much a completely new operating system as much as it was a fully cleaned and polished version of Windows Vista. Windows 7 has so far shown itself to be a reliable platform for most users, even being referred to as a “smash hit” (Lyons) and as being “secure, stable, and speedy” (Reach and Calloway), but it barely put a dent in the number of Apple users that were created by their bad experiences with 7’s first iteration. Today, Microsoft faces stiff competition from two major competitors, Apple and Google. Apple has consistently dominated the handheld gadget market, its Ipod and Iphone decimating Microsoft’s Zune and Microsoft Phone in any sales category imaginable. Along with its stranglehold on the gadget market, Apple has been making increasingly bold forays into Microsoft’s home turf, the PC business. Apple’s various Mac computers are increasingly common, on-the-go users valuing them for their lightness and portability. Meanwhile the search
  • 6. giant Google has proved itself to have almost total power over any kind of online marketplace, making it one of the few young companies that has slowed Microsoft’s “aggressive” (Kolakowski) approach to the online marketplace. Its state-of-the-art searching system makes it one of, if not the, most popular site available on the internet, and its internet browser, Google Chrome, has shown up Microsoft’s aging Windows Explorer since its release. Despite these threats and many more, Microsoft continues to stand tall in the computing industry, a founding giant of the modern age. As one of the only constants in the constant turmoil that is modern electronics, Microsoft is a brand that has proven its worth many times over, and is not likely to leave the public eye anytime soon. Works Cited
  • 7. Arar, Yardena. “Microsoft Sets the Stage for Windows 7.” PC World 1 Dec. 2008: 16-18. Academic Search Complete. Web. 17 Nov. 2011. <http://web.ebscohost.com/ehost/ detail?vid=8&hid=21&sid=64317119-a4d2-4df4-bd14- b86546da6a83%40sessionmgr104&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#db=a9h&AN=3 5200130>. Arar, Yardena, and Harry McCracken. “First Look: Microsoft’s Big Vista Fix.” PC World 1 Jan. 2009: 80-88. Academic Search Complete. Web. 17 Nov. 2011. <http://web.ebscohost.com/ehost/ detail?vid=7&hid=10&sid=64317119-a4d2-4df4-bd14- b86546da6a83%40sessionmgr104&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#db=a9h&AN=3 5642867>. Calloway, Jim, and Catherine Reach. “The Wonders of Windows 7.” Law Practice: The Business of Practicing Law Mar. 2011: 46-47. Academic Search Complete. Web. 17 Nov. 2011. <http://web.ebscohost.com/ehost/detail?vid=18&hid=107&sid=64317119-a4d2-4df4-bd14- b86546da6a83%40sessionmgr104&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#db=a9h&AN>. Fallows, James. “Microsoft Reboots.” Atlantic Monthly Dec. 2006: 168-171. Academic Search Complete. Web. 17 Nov. 2011. <http://web.ebscohost.com/ehost/detail?vid=12&hid=21&sid=64317119- a4d2-4df4-bd14- b86546da6a83%40sessionmgr104&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#db=a9h&AN=2 3243150>.
  • 8. Kolakowski, Nicholas. “The Microsoft-Google Cloud Battle gets Vicious.” eWeek 6 June 2011: 12-13. Academic Search Complete. Web. 17 Nov. 2011. <http://web.ebscohost.com/ehost/ detail?vid=14&hid=110&sid=64317119-a4d2-4df4-bd14- b86546da6a83%40sessionmgr104&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#db=a9h&AN=6 1775300>. Levy, Steven. “Microsoft After Gates. (And Bill After Microsoft).” Newsweek 30 June 2008: 40-43. Academic Search Complete. Web. 17 Nov. 2011. <http://web.ebscohost.com/ehost/ detail?vid=4&hid=25&sid=64317119-a4d2-4df4-bd14- b86546da6a83%40sessionmgr104&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#db=a9h&AN=3 281>. Lyons, Daniel. “A Gloomy Vista For Microsoft.” Newsweek 29 Sept. 2008: 19-19. Academic Search Complete. Web. 17 Nov. 2011. <http://web.ebscohost.com/ehost/ detail?vid=6&hid=106&sid=64317119-a4d2-4df4-bd14- b86546da6a83%40sessionmgr104&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#db=a9h&AN=3 4476888>. - - -. “Microsoft’s Unsung Success.” Newsweek 12 Apr. 2010: 22-22. Academic Search Complete. Web. 17 Nov. 2011. <http://web.ebscohost.com/ehost/detail?vid=3&hid=25&sid=64317119-a4d2-4df4- bd14- b86546da6a83%40sessionmgr104&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#db=a9h&AN=4 8983374>.
  • 9. Rivlin, Gary. “The problem with microsoft.” Fortune 17 Oct. 2011: 25-52. Academic Search Complete. Web. 17 Oct. 2011. <http://web.ebscohost.com/ehost/detail?vid=17&hid=13&sid=d6d4bd0e- 9745-43a2-897c- 0c15296bad47%40sessionmgr12&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#db=a9h&AN=59 754668>. Taylor, Chris. “IS MICROSOFT A SLOWPOKE?” Time 10 May 2004: 52-54. Academic Search Complete. Web. 17 Nov. 2011. <http://web.ebscohost.com/ehost/detail?sid=64317119-a4d2-4df4-bd14- b86546da6a83%40sessionmgr104&vid=19&hid=18&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3 d#db=a9h&AN=12988867>.