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Tim Oldman
Founder - The Leesman
        Index
@Leesman_Index
#coffee #Lmi #workplace
2012 - 24hr Le Mans 1st, 2nd, 3rd & 5th
                places
Audi R18 e-tron Quattro
2012 - 24hr Le Mans 1st, 2nd, 3rd & 5th
                places
          Turbo Diesel
            Hybrid
race telemetry
300+ engineers in 6
    countries
a standardised measure of workplace
            effectiveness
23.06.10
1st survey 186
 respondents
14.06.12
10,000 respondents
14.06.12
10,000th respondent
3600 employees, 24 buildings, 17
             countries.
Establishes Leesman Index as truly
11,500+ respondents
750,000 lines of data

is workplace is doing it’s job?
activities
    +
features
    +
facilities
Leesman activities by importance

               Individual focused work desk based
                           Telephone conversations
                                  Planned meetings
                    Informal un-planned meetings
                 Business confidential discussions
                    Collaborating on focused work
                                            Reading
                          Relaxing / taking a break
                            Individual routine tasks
                      Thinking / creative thinking
                          Informal social interaction
                  Spreading out paper or materials
              Hosting visitors clients or customers
                               Learning from others
                                  Audio conferences
              Larger group meetings or audiences
                    Collaborating on creative work
     Individual focused work away from your desk
                                  Video conferences
Using technical / specialist equipment or materials
                              Private conversations
                                                        0         2000        4000         6000           8000      10000       12000




   Not supported at all       Very under-supported          Under-supported    Supported          Well supported   Very well supported
94
  individual


 %
focused work
 desk based
77
  individual


 %
focused work
 desk based
Leesman activities by satisfaction

                             Individual routine tasks
               Individual focused work desk based
                                   Planned meetings
                               Learning from others
                        Informal social interaction
                    Collaborating on focused work
                          Telephone conversations
                    Collaborating on creative work
     Individual focused work away from your desk
                    Informal un-planned meetings
Using technical / specialist equipment or materials
                                  Audio conferences
                                            Reading
                         Relaxing / taking a break
              Larger group meetings or audiences
              Hosting visitors clients or customers
                  Spreading out paper or materials
                               Private conversations
                      Thinking / creative thinking
                 Business confidential discussions
                                  Video conferences
                                                        0   2000       4000     6000          8000      10000         12000



      Not supported at all           Very under-supported     Under-supported     Supported          Well supported
      Very well supported
31video


 %
conferencing
56
 workplace is


  %
not supporting
    activity
‘Lmi
ability of the workplace


     ’
 to support important
        activities
workplace
fitness for
 purpose
Leesman features by importance

                                        Desk
                                        Chair
                     Computing equipment
                     Telephone equipment
                      Temperature control
 Printing / copying / scanning equipment
                           Personal storage
                                Natural light
                     Meeting rooms (small)
                                Noise levels
            In-office network connectivity
                              Office lighting
                     Meeting rooms (large)
                                  Air quality
                              General décor
  Remote access to work files or network
         Dividers (between desks / areas)
Quiet rooms for working alone or in pairs
  Informal work areas / break-out zones
            People walking past your desk
             Space between work-settings
                                   Greenery
    Ability to personalise my workstation
            Desk / room booking systems
                 Accessibility of colleagues
                             Shared storage
                        Art or photography
                            Archive storage
                   Audio-Visual equipment
   Variety of different types of workspace
            Guest / visitor network access
                                                0         3000          6000              9000               12000


         Not provided            Highly dissatisfied   Dissatisfied   Neutral    Satisfied          Highly satisfied
Leesman features by importance

Tea coffee and other refreshment facilities

                        General cleanliness

            Washroom facilities / showers

                      Restaurant / canteen

                           General tidiness

        Parking (car motorbike or bicycle)

                                   Security

                           Reception areas

                Mail & post-room services

             Atriums and communal areas

     Access (e.g. lifts stairways ramps etc)

              Health and safety provisions

         Leisure facilities onsite or nearby

                           Internal signage

                        Hospitality services

                                               0          3000          6000              9000               12000


         Not provided            Highly dissatisfied   Dissatisfied   Neutral    Satisfied          Highly satisfied
91
tea, coffee and


  %
     other
 refreshment
   facilities
it’s important to people
61
tea, coffee and


  %
     other
 refreshment
   facilities
How much do you agree or disagree with the following statements
about the design of your organisation's office? All respondents Lmi
58.9




The design of my workspace is important to me


It contributes to a sense of community at work


 It creates an enjoyable environment to work in


               It enables me to work productively


        It's a place I'm proud to bring visitors to

                                                      0           3,125          6,250       9,375          12,500


 Disagree Strongly   Disagree    Disagree Slightly    Neutral   Slightly Agree     Agree   Agree Strongly
90
the design of


 %
workspace is
  important
48
a place I’m proud


   %
to bring visitors
54
 enables me to


   %
work productively
Leesman Lmi against positive sense of productivity
Workplace “Lmi”




                  % agreement (agree slightly, agree, agree strongly) that the design of the workplace enables them
Leesman Lmi against positive sense of productivity
                  100




                   90




                   80
Workplace “Lmi”




                   70




                   60




                   50




                   40
                        20         30          40          50         60          70          80         90          100



                        % agreement (agree slightly, agree, agree strongly) that the design of the workplace enables them
Leesman Lmi against positive sense of productivity
                  100




                   90




                   80
Workplace “Lmi”




                   70




                   60




                   50




                   40
                        20         30          40          50         60          70          80         90          100



                        % agreement (agree slightly, agree, agree strongly) that the design of the workplace enables them
Leesman Lmi against positive sense of productivity
                  100




                   90




                   80
Workplace “Lmi”




                   70




                   60




                   50




                   40
                        20         30          40          50         60          70          80         90          100



                        % agreement (agree slightly, agree, agree strongly) that the design of the workplace enables them
Leesman Lmi against positive sense of productivity
                  100




                   90
                                                     Lmi 84.1 94%

                   80
Workplace “Lmi”




                   70




                   60




                   50




                   40
                        20         30          40          50         60          70          80         90          100



                        % agreement (agree slightly, agree, agree strongly) that the design of the workplace enables them
Leesman Lmi against positive sense of productivity
                  100




                   90
                                                     Lmi 84.1 94%

                   80
Workplace “Lmi”




                                        Lmi 54.3 44%
                   70




                   60




                   50




                   40
                        20         30          40          50         60          70          80         90          100



                        % agreement (agree slightly, agree, agree strongly) that the design of the workplace enables them
fuelling productivity
Leesman refreshment facilities against positive sense of
                                           productivity
% satisfaction with tea, coffee refreshment facilities




                                                         % agreement (agree slightly, agree, agree strongly) that the design of the workplace enables them
Leesman refreshment facilities against positive sense of
                                           productivity
                                             100
% satisfaction with tea, coffee refreshment facilities




                                                         90




                                                         80




                                                         70




                                                         60




                                                         50




                                                         40
                                                              20         30          40          50         60          70          80         90          100



                                                              % agreement (agree slightly, agree, agree strongly) that the design of the workplace enables them
Leesman refreshment facilities against positive sense of
                                           productivity
                                             100
% satisfaction with tea, coffee refreshment facilities




                                                         90




                                                         80




                                                         70




                                                         60




                                                         50




                                                         40
                                                              20         30          40          50         60          70          80         90          100



                                                              % agreement (agree slightly, agree, agree strongly) that the design of the workplace enables them
Leesman refreshment facilities against positive sense of
                                           productivity
                                             100
% satisfaction with tea, coffee refreshment facilities




                                                         90




                                                         80




                                                         70




                                                         60




                                                         50




                                                         40
                                                              20         30          40          50         60          70          80         90          100



                                                              % agreement (agree slightly, agree, agree strongly) that the design of the workplace enables them
44/4
 tea, coffee and other


 5
refreshment facilities
its emotive
Leesman be2 talks copy

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Leesman be2 talks copy

  • 1. Tim Oldman Founder - The Leesman Index
  • 2.
  • 4.
  • 5.
  • 6.
  • 7. 2012 - 24hr Le Mans 1st, 2nd, 3rd & 5th places
  • 8. Audi R18 e-tron Quattro 2012 - 24hr Le Mans 1st, 2nd, 3rd & 5th places Turbo Diesel Hybrid
  • 9.
  • 10.
  • 11.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19. a standardised measure of workplace effectiveness
  • 20.
  • 21.
  • 22. 23.06.10 1st survey 186 respondents
  • 25. 3600 employees, 24 buildings, 17 countries. Establishes Leesman Index as truly
  • 26. 11,500+ respondents 750,000 lines of data is workplace is doing it’s job?
  • 27. activities + features + facilities
  • 28. Leesman activities by importance Individual focused work desk based Telephone conversations Planned meetings Informal un-planned meetings Business confidential discussions Collaborating on focused work Reading Relaxing / taking a break Individual routine tasks Thinking / creative thinking Informal social interaction Spreading out paper or materials Hosting visitors clients or customers Learning from others Audio conferences Larger group meetings or audiences Collaborating on creative work Individual focused work away from your desk Video conferences Using technical / specialist equipment or materials Private conversations 0 2000 4000 6000 8000 10000 12000 Not supported at all Very under-supported Under-supported Supported Well supported Very well supported
  • 29. 94 individual % focused work desk based
  • 30. 77 individual % focused work desk based
  • 31. Leesman activities by satisfaction Individual routine tasks Individual focused work desk based Planned meetings Learning from others Informal social interaction Collaborating on focused work Telephone conversations Collaborating on creative work Individual focused work away from your desk Informal un-planned meetings Using technical / specialist equipment or materials Audio conferences Reading Relaxing / taking a break Larger group meetings or audiences Hosting visitors clients or customers Spreading out paper or materials Private conversations Thinking / creative thinking Business confidential discussions Video conferences 0 2000 4000 6000 8000 10000 12000 Not supported at all Very under-supported Under-supported Supported Well supported Very well supported
  • 33. 56 workplace is % not supporting activity
  • 34. ‘Lmi ability of the workplace ’ to support important activities
  • 36. Leesman features by importance Desk Chair Computing equipment Telephone equipment Temperature control Printing / copying / scanning equipment Personal storage Natural light Meeting rooms (small) Noise levels In-office network connectivity Office lighting Meeting rooms (large) Air quality General décor Remote access to work files or network Dividers (between desks / areas) Quiet rooms for working alone or in pairs Informal work areas / break-out zones People walking past your desk Space between work-settings Greenery Ability to personalise my workstation Desk / room booking systems Accessibility of colleagues Shared storage Art or photography Archive storage Audio-Visual equipment Variety of different types of workspace Guest / visitor network access 0 3000 6000 9000 12000 Not provided Highly dissatisfied Dissatisfied Neutral Satisfied Highly satisfied
  • 37. Leesman features by importance Tea coffee and other refreshment facilities General cleanliness Washroom facilities / showers Restaurant / canteen General tidiness Parking (car motorbike or bicycle) Security Reception areas Mail & post-room services Atriums and communal areas Access (e.g. lifts stairways ramps etc) Health and safety provisions Leisure facilities onsite or nearby Internal signage Hospitality services 0 3000 6000 9000 12000 Not provided Highly dissatisfied Dissatisfied Neutral Satisfied Highly satisfied
  • 38. 91 tea, coffee and % other refreshment facilities
  • 39.
  • 41. 61 tea, coffee and % other refreshment facilities
  • 42. How much do you agree or disagree with the following statements about the design of your organisation's office? All respondents Lmi 58.9 The design of my workspace is important to me It contributes to a sense of community at work It creates an enjoyable environment to work in It enables me to work productively It's a place I'm proud to bring visitors to 0 3,125 6,250 9,375 12,500 Disagree Strongly Disagree Disagree Slightly Neutral Slightly Agree Agree Agree Strongly
  • 43. 90 the design of % workspace is important
  • 44. 48 a place I’m proud % to bring visitors
  • 45. 54 enables me to % work productively
  • 46. Leesman Lmi against positive sense of productivity Workplace “Lmi” % agreement (agree slightly, agree, agree strongly) that the design of the workplace enables them
  • 47. Leesman Lmi against positive sense of productivity 100 90 80 Workplace “Lmi” 70 60 50 40 20 30 40 50 60 70 80 90 100 % agreement (agree slightly, agree, agree strongly) that the design of the workplace enables them
  • 48. Leesman Lmi against positive sense of productivity 100 90 80 Workplace “Lmi” 70 60 50 40 20 30 40 50 60 70 80 90 100 % agreement (agree slightly, agree, agree strongly) that the design of the workplace enables them
  • 49. Leesman Lmi against positive sense of productivity 100 90 80 Workplace “Lmi” 70 60 50 40 20 30 40 50 60 70 80 90 100 % agreement (agree slightly, agree, agree strongly) that the design of the workplace enables them
  • 50. Leesman Lmi against positive sense of productivity 100 90 Lmi 84.1 94% 80 Workplace “Lmi” 70 60 50 40 20 30 40 50 60 70 80 90 100 % agreement (agree slightly, agree, agree strongly) that the design of the workplace enables them
  • 51. Leesman Lmi against positive sense of productivity 100 90 Lmi 84.1 94% 80 Workplace “Lmi” Lmi 54.3 44% 70 60 50 40 20 30 40 50 60 70 80 90 100 % agreement (agree slightly, agree, agree strongly) that the design of the workplace enables them
  • 52.
  • 54.
  • 55. Leesman refreshment facilities against positive sense of productivity % satisfaction with tea, coffee refreshment facilities % agreement (agree slightly, agree, agree strongly) that the design of the workplace enables them
  • 56. Leesman refreshment facilities against positive sense of productivity 100 % satisfaction with tea, coffee refreshment facilities 90 80 70 60 50 40 20 30 40 50 60 70 80 90 100 % agreement (agree slightly, agree, agree strongly) that the design of the workplace enables them
  • 57. Leesman refreshment facilities against positive sense of productivity 100 % satisfaction with tea, coffee refreshment facilities 90 80 70 60 50 40 20 30 40 50 60 70 80 90 100 % agreement (agree slightly, agree, agree strongly) that the design of the workplace enables them
  • 58. Leesman refreshment facilities against positive sense of productivity 100 % satisfaction with tea, coffee refreshment facilities 90 80 70 60 50 40 20 30 40 50 60 70 80 90 100 % agreement (agree slightly, agree, agree strongly) that the design of the workplace enables them
  • 59. 44/4 tea, coffee and other 5 refreshment facilities
  • 60.

Editor's Notes

  1. \n
  2. \n
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  16. independence at the centre of an industry, \n\nmeasuring WP effectiveness - the ability of a WP to support the activities important to those it houses \n
  17. independence at the centre of an industry, \n\nmeasuring WP effectiveness - the ability of a WP to support the activities important to those it houses \n
  18. independence at the centre of an industry, \n\nmeasuring WP effectiveness - the ability of a WP to support the activities important to those it houses \n
  19. \n
  20. our model is to be open\n
  21. \n
  22. independence at the centre of an industry, \n\nmeasuring WP effectiveness - the ability of a WP to support the activities important to those it houses \n
  23. independence at the centre of an industry, \n\nmeasuring WP effectiveness - the ability of a WP to support the activities important to those it houses \n
  24. independence at the centre of an industry, \n\nmeasuring WP effectiveness - the ability of a WP to support the activities important to those it houses \n
  25. independence at the centre of an industry, \n\nmeasuring WP effectiveness - the ability of a WP to support the activities important to those it houses \n
  26. \n
  27. independence at the centre of an industry, \n\nmeasuring WP effectiveness - the ability of a WP to support the activities important to those it houses \n
  28. independence at the centre of an industry, \n\nmeasuring WP effectiveness - the ability of a WP to support the activities important to those it houses \n
  29. independence at the centre of an industry, \n\nmeasuring WP effectiveness - the ability of a WP to support the activities important to those it houses \n
  30. independence at the centre of an industry, \n\nmeasuring WP effectiveness - the ability of a WP to support the activities important to those it houses \n
  31. independence at the centre of an industry, \n\nmeasuring WP effectiveness - the ability of a WP to support the activities important to those it houses \n
  32. independence at the centre of an industry, \n\nmeasuring WP effectiveness - the ability of a WP to support the activities important to those it houses \n
  33. independence at the centre of an industry, \n\nmeasuring WP effectiveness - the ability of a WP to support the activities important to those it houses \n
  34. independence at the centre of an industry, \n\nmeasuring WP effectiveness - the ability of a WP to support the activities important to those it houses \n
  35. independence at the centre of an industry, \n\nmeasuring WP effectiveness - the ability of a WP to support the activities important to those it houses \n
  36. independence at the centre of an industry, \n\nmeasuring WP effectiveness - the ability of a WP to support the activities important to those it houses \n
  37. independence at the centre of an industry, \n\nmeasuring WP effectiveness - the ability of a WP to support the activities important to those it houses \n
  38. independence at the centre of an industry, \n\nmeasuring WP effectiveness - the ability of a WP to support the activities important to those it houses \n
  39. \n
  40. independence at the centre of an industry, \n\nmeasuring WP effectiveness - the ability of a WP to support the activities important to those it houses \n
  41. \n
  42. independence at the centre of an industry, \n\nmeasuring WP effectiveness - the ability of a WP to support the activities important to those it houses \n
  43. independence at the centre of an industry, \n\nmeasuring WP effectiveness - the ability of a WP to support the activities important to those it houses \n
  44. independence at the centre of an industry, \n\nmeasuring WP effectiveness - the ability of a WP to support the activities important to those it houses \n
  45. \n
  46. \n
  47. \n
  48. \n
  49. \n
  50. \n
  51. \n
  52. \n
  53. \n
  54. independence at the centre of an industry, \n\nmeasuring WP effectiveness - the ability of a WP to support the activities important to those it houses \n
  55. \n
  56. \n