Bassilichi is a recognized player in Business Process Outsourcing (BPO), and serves as astrategic partner for Banks, Industries and Public Administrations thanks to an offering that covers the following three areas: Monetics, Security and Back office.
2. 2
Company
Our Mission
To support and address the technological innovation of our customers,
providing our expertise and professionalism to ensure they are successful
in their business.
OurValues
The core values that inspire our work are:
Professionalism: an added value for our customers
Engagement: the guarantee of being part of a common project
Passion: the moving spirit of our success
Innovation: the guiding principle of a 60 - year activity
Bassilichi positions itself as the only independent player in the field
of payments, business services (back office) and security,
addressing the B2B (banks, companies and public administration) and Merchants (B2M)
markets.
3. 3
History
1970 1990 20101980 2000
1957
is established
Acquisition of the current
2013
19981985
The Mara Bassilichi Foundation
is established
Bassilichi
became an
incorporated
company
2009
Acquisition of
2014
Direct control of
2014
is established
Acquisition of
2014
2014 2015 2016 2020
EVENTSEXPERTISE
OFFICE AUTOMATION
MICROFICHES
POS
DIGITIZATION
CONTACT CENTRE
PROCESSING
ATMs
TECHNICAL ASSISTANCE
From 1957 Bassilichi evolved always holding the footstep with the technological
change: it is a history of innovation and people, a long run that started from a shop in
Florence with the ability of a great woman to arrive in Europe today.
7. BUSINESS SERVICESPAYMENT SYSTEM
S
SAFETY
TRANSFORMATION
BusinessTransformation
Business Analytics
Offering
BUSINESS SERVICESPAYMENT SYSTEM
S
SAFETY
BUSINESS SERVICESPAYMENT SYSTEM
S
SAFETY
7
INTEGRATED SECURITY
On site
On center
CASH MANAGEMENTANDVIGILANCE
Values transport
Counting
Cash forecasting
Vigilance
back office
Finance
Credit
Administrative tasks
Warranty management
Logistics and transport
Licensing management
SOCIAL MEDIA CENTER
Direct marketing
Customer care
CREDIT MANAGEMENT
Phone collection
Home collection
Administrative tasks
Judicial recovery and disputes
CHANNELS
ATM
Pos
Digital Commerce (1app8)
Self Service (Totem)
New branch solution
CBI
CARDS
Acquiring
Issuing
COLLECTION SYSTEMS
TCR /TAU
Tecnological safe (B.Safe)
Payments platform (B.Brainy)
MERCHANT SERVICES
Fidelity card
Gift card
Food stamps
Dcc
Small pay
Get your bill
Technological refill
Bills payment
Taxi tickets
PROCESSES
B.O.Cash and payment
B.O.Online banking
B.O.Banking investigation
Document management
9. 9
In more depth...
Datial31/12/2016
Safety
28,810 managed assets of which:
16,440 strong-boxes
12,370 security systems
2,280 supported branches
1,080 branches with video-surveillance
systems
2,050 remotely supported branches
Business services
LICENSING
30 Enterprise contracts
28 Select Plus contracts
13 MPSA contracts
Direct marketing
611,000 calls
Phone collection
33,000 records
Help desk – facility
management
269,000 calls
Payments
POS
420,000+ managed POS
20+ banks
400+ Mio
transactions/year
29+ Mld Euro exchanged/
year
ATM
5,299 managed ATMs of
which:
1,656 cash in – cash out
3,639 cash out
4 hybrid
SELF SERVICE
1,700+ self-service
systems managed
CBI
ca 265,000 business custo-
mers
32+Mio accesses
46+ Mio orders sent
164+ Mld Euro
of exchanged value
eCommerce & Digital
3,980 active merchants
10+ banks
1+ Mld Euro exchanged/year
TCR
1,008 TCR managed
TAU
5,800 TAU managed
B.O. collections
and payments
3,000,000 bills and bank
receipts
530,000 bank transfers
2,500,000 proxies
28,500,000 checks
Document
management
1,871,677 ft3 of document
archives
13,000,000
dematerialized images
10. CashlessWayGlobal Hub for ePayment Culture
Bassilichi is a technological
partner of ABI Lab,a Research Center forthe development of newtechnologies for theItalian Banking System.
Bassilichi is member of ATMIA,
an international association of
ATM producers.
Bassilichi is part of Ossif,
Phisycal Security Research Center
for the Italian Banking System.
Bassilichi works with RBR,
international organization that
analyzes the market for cash,
cards and electronic payments.
Bassilichi has been working with
Politecnico for some time and
currently it is the sponsor of the
Observatory Mobile Payment
& Commerce which studies
innovative payment systems for the
consumers, focusing in particular
on how mobile devices can support
the payment process activation or,
besides payment, many steps of the
purchase process.
Bassilichi is a member of CashlessWay,
company founded with the aim of
promoting the ePayment in all its forms
and encourage the responsible use of cash.
10
Collaborations
11. GDO/RETAIL
BANKS AND INSURANCE COMPANIES
UTILITIES
PUBLIC SERVICE
Businessclients:~600
N.merchants:~396.000
11
Our main customers
12. 12
OUR LOCATIONS:
• Firenze
• Siena
• Abbiategrasso
• Banja Luka
• Belgrado
• Bologna
• Lecce
• Mantova
• Milano
• Padova
• Palermo
• Podgorica
• Roma
• Sassari
Firenze
Via P. Petrocchi, 24
50127 (FI)
Ph. 055 42281 - Fax 055 414851
Siena
Via delle Nazioni Unite, 30/32
Loc. San Martino
53035 Monteriggioni (SI)
Ph. 0577 578121 - Fax 0577 578158
Strada delle Frigge, 6
53035 Monteriggioni (SI)
Ph. 0577 30581 - Fax 0577 305806
Bologna
Via dell’Artigianato, 22
40057 Granarolo dell’Emilia (BO)
Ph. 051 762611 - Fax 051 762650
Milano
Via Vittor Pisani, 31 - 20124 (MI)
Ph. 02 67111911 - Fax 02 67111999
Roma
Via Nicola Antonio Pedicino 6
00156 (RM)
Ph. 06 66415681 - Fax 06 66418094
Palermo
Via Sacra Famiglia, 18
90146 Palermo
Ph. (+39) 091 38044450
Fax (+39) 091 9764109
Belgrado
Bulevar Mihajla Pupina 165e
11070 Belgrade, Serbia
Ph. (+381) 11 2676714
Firenze
Via P. Petrocchi, 24
50127 Firenze
Ph. (+39) 055 42281
Fax (+39) 055 4579926
Firenze
Via P. Petrocchi, 24
50127 Firenze
Ph. (+39) 055 42281
Fax (+39) 055 4228394
Sassari
Loc. Predda Niedda Nord
Strada n. 5 07100 Sassari
Ph. (+39) 079 264300
Fax (+39) 079 264344
Padova
Viale dell’Industria, 23
35129 Padova
Ph. (+39) 049 8083011
Fax (+39) 049 8078041
Firenze
Via P. Petrocchi, 24
50127 Firenze
Ph. (+39) 055 42281
Fax (+39) 055 414851
Belgrado
Palmira Toljatija 5/2
11070 Belgrade, Serbia
Ph. (+381) 112697393
Fax (+381) 112697393
Locations and adresses