4. The core 21 st century qualities needed to create the ideal work atmosphere begin with intelligence , passion , a strong work ethic , and a genuine concern for people .
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6. Environmental Forces Reshaping Management Practice Rapidity of Change New Worker- Employer Psychological Contract Technology Globalism Cultural Diversity Power of Human Resources
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8. The Origins of Management Frederic W. Taylor’s Scientific Management Principles Henri Fayol’s Functions of Management
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14. Contributions to the Study of Organizational Behavior Individual Group Organization Organizational Behavior Social Psychology Political Science Anthropology Psychology Sociology Discipline Unit of Analysis Output
16. Topics in Studying and Understanding OB Organizational Processes Organizational Structure Change and Innovation Understanding and Managing Individual Behavior Group Behavior and Interpersonal Influence The Organization’s Environment
18. Three Perspectives on Effectiveness Individual effectiveness Group effectiveness Organizational effectiveness
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Notas do Editor
5 Break-even Analysis identifies profit or loss at various sales volumes Return on Investment measures productivity of assets Marginal Analysis compares the additional cost in a particular decision rather than average cost Game Theory mathematical models that analyze multi-party decision contexts Linear Programming for optimally solving resource allocation problems Queuing Theory for calculating waiting lines
5 Break-even Analysis identifies profit or loss at various sales volumes Return on Investment measures productivity of assets Marginal Analysis compares the additional cost in a particular decision rather than average cost Game Theory mathematical models that analyze multi-party decision contexts Linear Programming for optimally solving resource allocation problems Queuing Theory for calculating waiting lines
